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The other day I deposited on Kryptono and placed a trade, everything is working fine.
Yesterday as I about to log-in, I input my 2FA (correct and updated one) but it is not working. That didn't happen before but as I progress, I happen to find out that my account is LOCKED!

Follow this link below for reference :
https://kryptono.zendesk.com/hc/en-us/articles/360020056291-7-What-if-I-have-my-account-locked-due-to-trying-to-input-2FA-so-many-times-
https://kryptono.zendesk.com/hc/en-us/articles/360019911172-8-How-to-unlock-my-account-

What's great about this is that the update was made only 9 days ago and maybe that happens why my 2FA aren't working, because they want me to do KYC!

To recover my account, they want my identity, address, ID card, and etc. The worst idea ever is to lock your account because you miss on putting CORRECT 2FA code.

For those who want to trade on kryptono exchange, please be aware that this might also happen on you, again, I input the correct 2FA code but yet this happen. They want to steal your identity out of useless reasons. STAY AWAY!

Privacy is real important, so as your identity, don't let it get stolen.

I find this ANN thread in the community: https://bitcointalk.org/index.php?topic=3586967.0

But it seems a dead thread already and by the post I read, there are a lot of complains against them. So I don't know how you find that exchange and do hope that you didn't deposit huge amount otherwise if will be a pain to get it back.

it seems that these are team members:

https://i.imgur.com/1LB6osU.png

https://icoholder.com/en/kryptono-exchange-21860

Celeste Jiseon Kwon:

https://www.linkedin.com/in/celeste-jiseon-kwon-1468264a/

https://www.vestigium.io

eventually governments will require all exchanges to make KYC to their customers and will not have exchanges that their owners are anonymous

You can open scam accusation against them, on Trading Discussion > Scam (https://bitcointalk.org/index.php?board=83.0) Accusations.
Sorry for your loss dude and thank you this is another one thread that very helpful and gives warned on us about this exchange.
I may suggest that always read the FAQ and guidelines one of exchange.

OP is informative for the traders to make aware people from any exchange which has such type of issue. I think everybody should know more about the exchange before depositing any fund. Sometimes people try to deposit panic for arbitrage trading without reading more information about the exchange. Most of the exchanges are asking for KYC now so obviously, always we should mind about KYC, without aware of the term and condition of any exchange trader can lose a huge amount. Thanks

It is a fact that nowadays almost all exchanges are asking for KYC as one of the requirement in order to use their services. So anyone who do not want to do KYC needs to find exchanges without KYC requirement. I myself not against KYC in exchange as I believe it is related to regulation by government to avoid money laundering or other bad things.
To OP, sorry if you have to lose your money because of the KYC thing but if it is a big amount of money then I think you should do the KYC.

That's the way it is, yes. Exchanges must know who their customers are based on (coming) regulations. This is similar to a bank account, you will hardly find a bank that allows an account opening without a passport, etc.
Exchanges that do not require KYC are therefore in my opionien alone due to that already suspect.

Stealing identity? Our identities are already exposed in the government. Already exposed in various crypto exchanges.

And going back to crypto, isn't it common that crypto exchanges now implements KYC.

I understand your frustration but why on earth you used this not popular exchange (well it's the first time I heard it).

If you believed that they are stealing identities, then move on and forget them and just accept whatever you loss there. If you want to continue your trading journey there or want to withdraw all your funds there, then proceed with KYC, simple as that. You can consider deleting your account afterwards.

But bottom line, since Im not familiar with the exchange, I will not used them.

Well, if what he says is right, then he is right. Exchangers ask for KYC but in this situation seems it was followed to inability to log in your account, as he claims, entered 2fa was correct and he could use account without KYC but exchanger lost it and now pushes him to upload KYC documents in order to regain access on his account. I don't think that's fair action.

Most exchange now has KYC process, you must have checked their TOS first before depositing your money in their platform. Sometimes KYC procedure is done by exchane for regulatory purposes, since there are countries that restricts people from trading and getting involved with crypro. If the KYC procedure is an update or something new that they have implemented, they should've informed old users about it.

KYC is a common requirement when the account got locked due to failed log in attempts. This is the Exchanges' way of proving that the real owner is the one who trying to access the account. This is part of their security precaution.

Think of it, if it's not you who tried to log in and failed many times using your account, and the exchange gave access without asking KYC. What do you think will happen? Most likely, your account will be hacked, funds will be lost, and you'll blame the exchange for not doing anything.

I'm not defending the exchange, but understanding the situation. This might happen in any platform, not only into this one that's why we need to be careful.

Yes I agree to most of the comments here KYC is needed because of the regulatory purpose .
But if OP is saying the truth then this seems to be a force KYC.
OP stated that he have put up the correct 2FA code but still got his account locked because the system detected a wrong 2FA?
It is true that we have to do the KYC in order to continue on using exchanges but we also have to be careful on who we should trust about our personal information.

I guess OP will have no choice but to undergo KYC to activate his account. What's seems wrong here is the 2fa which OP mentioned is the 2fa that he said was correct and didn't work. At least they have a standard to lock accounts with failed 2fa access, which could protect other users. ;D

I hope that you are not losing big money in that exchange.
I think it's normal if the exchanges are asking about KYC because they are bond with the regulations and maybe that site needs you to complete the KYC.
Did you finally contact their staff to help you to solve the problem?
And if the only way for you to unlocked the account is by fills the KYC, then you need to do what they said, but that is only if you want to trade in that site.

So basicaly its a scam website,one KYC is enough never ever trade your information for a small amount of money (if you have small amount on the exchange you mentioned).Find a legit exchange like binance and throw all your funds there

Doing KYC for trusted exchanges like Binance is ok but it does not mean that we provide KYC to all the small exchanges like  Kryptono especially when their intention is not good. If the site is unnecessary locking out accounts, does not give answers on support, then they can even misuse our KYC. So we should be selective in doing KYC.

What 'one KYC' are you talking about? I think what OP saw is also a standard KYC, like giving them your name, id etc.

I do believe any legit exchanges will sooner or later apply KYC to make sure they can still run their operation. But I don't like the idea of locking user account when they didn't do it yet. At least they should allow them to withdraw their funds and decide whether they'll continue using their exchange or no.

I must've read their new update. That was posted about 11 Days ago by now. What I hate is that the reason they locked my account was because of a simple error on 2FA, I mean I've got the password and all other shit.

Also I didnt lose a huge amount. Im doing KYC so I won't lose a huge amount LOL

Good for you. But sadly though you have to go thru KYC procedures. Heck our local exchanges require us to do what they call "enhance KYC" verification. And I'm suspecting that if I didn't bulge and give the info, they called also lock my account for good. So no options for me because that exchange is the best so far from shifting my bitcoin to local fiat.

It's a normal things for a crypto exchange to implement KYC proccess in order to avoid money laundering. I don't know why you say that (they are stealing identity).

But, I agree that we need to keep our identity, therefore only to do KYC on a high reputable exchanges.

Sorry mate sad for you that's why we need to learn well and investigate before putting  investment in any kind of exchange especially for those new exchange. for sure because of your effort and warning to the people nobody can attempt to create an account at kryptono.

It is possible that this people are carrying out some shady activities, this is why we have to be very careful before joining any platform and make sure we make a good research about the platform and not just join because of the goods thing we here that they are going to deliver, but you could still try carrying out the verification since you don't really have a choice right now and see what happens next, it's an advice though, you could make your own decision.

I do not agree with you, any sensible company that protects the interest of his customers would do the same thing as they did, probably you were using code generated by another company on your authenticator thinking you were applying there, you inputted a wrong code several times, and the best would be for them to lock your account temporarily for security reason.

The ATM you use, if you put in bad code 5 times, what will happen? They will lock your account pending the time you lay complain or come for proper verification. What if it was a hacker that was trying to guess code to have access to your account ?

The best thing they would have done to unlock your account back to be sure it is still the rightful owner requesting for the account to be unlocked is to ask for KYC, so what is all the issue here ?

Definitely I don't welcome this idea of KYC on Exchangers any more they are now using users information for some bad stuff online. I definitely think there should be some regulations covering this Exchangers

Thank you for this information. It's terrible. I never use little-known exchanges. After all, we are dealing with our money, so we must be careful.

I don’t know why many people keep complaining unnecessarily about this KYC issue, we already know that this requirement is what many of them are now imposing and you will never see a centralized exchange that would not request for one now, so instead of proving too stubborn to start having all these issue of locked account, we can just simply do the KYC or move to a decentralized exchange, after all, not many of them forced us to register with them, we are the one that willingly chose them, and the exchange he chose to use is even not a popular one for that matter, so he should deal with his challenge.

Yeah you are right, it's my fault in the first place to use the exchange. And No I did not enter other 2FA code, maybe they are trying how their new rule takes place, like beta, every company did that. As of doing KYC, they didnt even have a list of Identification that is valid per country, at once they requested me identifications like as of European countries  ;D

we should indeed be careful with this, the OP is very good to disseminate this news, this can be a signpost to be careful for traders if you want to trade on the exchanger.
even though we cannot directly accuse them of not being good, because maybe their KYC is in the verification process.

This might not be the most pleasant of ways to ask for KYC as they made you feel as if you were trap on something but you should be happy that they are asking for KYC, it only means that they are following the the requirements of the law. If they are legally operating and is a registered company then asking for a KYC is one of the given requirements for their exchange. You won't see any stock or foreign exchange broker having an "anonymous" feature because all of them are running under the government legally.

All you people who say you are all for KYC are just asking for trouble. Who cares about money laundering, that is not your problem. Why should you care? This is CRYPTO. It transcends borders. It is the world economy. No country can control crypto, and it will eventually topple governments. Exchanges should only perform KYC for fiat trading (and why would anybody want to sell their valuable crypto for some country's fake play-money shitcoin?). KYC is just another way you volunteer your servitude to whatever country you just happened to be born in (but 99% of the time it is some foreign exchange asking for your private information which is none of their business and you couldn't do anything about it if they SOLD YOUR IDENTITY anyway). It's also the best way to go to prison for a crime you didn't commit because some asshat used your documents to commit a crime. Stop using KYC shitexchanges who bow down to their lord and savior government and get on-board with decentralized trading. At MOST you should only have one trusted exchange to swap your fiat shit-money for crypto (if you must), and from there ONLY DEAL IN CRYPTO. You know you can get credit/debit cards for crypto now? They work all over the world to buy anything any other credit/debit card can buy.

If you absolutely MUST do KYC, then USE FAKE DOCUMENTS. Who cares? If you are in a country where using fake documents for an exchange is a crime (which afaik does not happen ANYWHERE) then use them on an exchange in another country. The russian police can't kick in your door at home (unless you happen to live in russia).

STOP BUYING INTO THIS FAKE TERRORISM / DRUG MONEY EXCUSE. IT'S A LIE. WAKE UP. YOU ARE HELPING NOBODY BY DOING KYC AND YOUR VIRTUE SIGNALLING AND SHILLING JUST MAKES YOU LOOK LIKE A FOOL.

The truth is they couldn't stop drug money or terrorist money in crypto even if they wanted to. It is also the truth that most use the USD, gold jewelry or art to move money anyway. Don't be stupid! It is their war, not yours.

A kind of exchange like kryptono was really scared, the platform stole your identity in which is not good anyway.
It is still safe to use an exchange that has good credibility in the market, perhaps you can only create an account in the
unknown platform but never submit your KYC. I guess next time you do this again and always used or submit kyc on
which is listed always on top at the coinmarketcap.

This information is priceless and an information for all traders to adhere to. Do not trad on any exchange of which you are not sure of its credibility and how reliable the exchange is. Many traders have lost huge amount of money as a result of many not trust worthy enough,  some exchange deduct hidden transactions charges and some even go to the extent of closing up with traders funds. So to be safe as a trader, trade only on trusted exchange

This is really a very useful information for those who specialize in margin trading.
We really need to read the exchange's guidelines and rules before joining.
Some exchanges have quite strange rules, such as Kryptono. so we should read a lot and understand the functions of exchanges, then decide whether to join or not.
but I recommend everyone to do KYC because it is very important in withdrawing your money.