Bitcoin Forum

I have one that hasn't been used in a long time and it has old firmware (1.2) I have no idea how to update it and have contacted Ledger support, but have not received a response. The website says to use Ledger Live, but that it cannot update firmware older than 1.3 and below. It also says to contact support about a replacement device. I'd rather find a way to update it - if anybody can help, I would appreciate it so much. Thanks in advance for those who provide answers.

On Ledger’s support page for upgrading the firmware (https://support.ledger.com/hc/en-us/articles/360002731113) it states:


Therefore, that is the necessary path to follow.

There is also a general recommendation by Ledger to update the firmware regularly (see https://support.ledger.com/hc/en-us/articles/360003117594)

Corn Chowda, do you have any coins on this device and did you try to use Chrome Ledger App to move them to another wallet? If you have valid seed you have option to recover bitcoin via Electrum (be sure to use only official site https://electrum.org/#home), but since there is no option to upgrade such old firmware, you need to wait Ledger to replace it with new device. Before sending to Ledger you should reset it to factory settings by entering wrong PIN three times.

This is pretty concerning.  So that means if one doesn't update their nano ledger once every so and so months, then they risk something like this happening?  Example if you use ledger live now, do you update it every single time there is an update ready to install in ledger live?


What about the nano ledger itself?  So every month, you should connect it to the computer just to make sure the firmware is up to date? 

Of course. Why should you not install an update ?

Updating and not updating both have pros and cons. But overall updating is always better than not updating.




Not necessarily, you could also check ledgers website whether some crucial updates are out which HAVE to be installed.


Tbh, i don't know why ledger live isn't capable of updating devices <1.3.1
The reason probably is that they changed quite something in their architecture which makes it not possible for ledger live to perform this upgrade.


However, in the future this should NOT happen again, since ledger live is doing incremental upgrades if a full upgrade isn't possible.
This means, if you can't update directly to the newest version, it will first upgrade to the highest possible version and afterwards to the next highest possible version.. etc.. until you reached the latest available version etc..

But still, checking it every few months (e.g. 6 or at least 12) wouldn't harm.

It looks like we’re going to have to keep it updated “regularly” to avoid this kind of situation. It may be a one-off thing, or it may happen again between versions. If you hold the 24 word card, then there is really not that much of an issue if support replaces the device (I figure the procedure will be such that you do not send them the current device – if required - before wiping it).

I have seen multiple people mention that trying to update from a firmware <= 1.3.1 caused their Ledger Nano S to be bricked, and that may be the operative cause for the replacement protocol. There is a particular person who bricked it, and found a workaround to update the firmware, initializing it in unsafe mode and a then initializing the device from Ledger Live 1.9.1. This is rather unorthodox, and seemed to have worked in this case, but I would not recommend the process if there is a replacement policy in place.

(see: https://www.reddit.com/r/ledgerwallet/comments/bx189t/mcu_firmware_not_genuine_full_reset/).

bob, well i do log into my ledger live account a few times but i do not connect my nano ledger to my laptop that many times.  So you mean for the ledger live update, always update it when necessary.


But in the OP example, he isn't talking about that right?  He is talking about the firmware for the nano ledger itself right?  Thus if he did not connect the ledger to his computer for a long time, this is what caused it?  But the firmware update would be shown in the ledger live or previously the ledger manager right?  I had to update the firmware 2 times i believe total with my nano ledger

You can update your Ledger Live app without connecting your Ledger device - YES.
To update the firmware you need to connect the device and click on Account Manager. You need to have the device connected to be able to see the Ledger Account Manager. I don't think you can see the firmware version without it.

Actually, it does look like there is a solution? (That doesn’t involves getting a replacement device).

https://www.reddit.com/r/ledgerwallet/comments/aiqtkf/updated_firmware_update_repair_tool_available_in/

Maybe you could try?

That's a very old version of Ledger Live, we're currently at version 1.9.1... and my understanding is that firmware 1.2 never connected to ANY version of the Ledger Live. You needed to be on firmware 1.3.1... and the only way to get from firmware 1.2 to 1.3.1+ was by using the old Chrome Ledger Manager plugin.

I'm led to believe that the Chrome Ledger plugin no longer works for firmware updates.


Did you try my suggestion in your other thread (https://bitcointalk.org/index.php?topic=5150919.msg51356949#msg51356949)? I think the stumbling block will be finding a copy of the firmware to be able to flash it... it's possible you need to update the bootloader as well, hence the requirement to actually replace the device.

Honestly, I think the best solution is to contact Ledger support, advise you are on firmware 1.2 and ask them directly what you need to do to fix this issue. As mentioned in my other post, the Ledger devs/support seem a lot more active on reddit that here: https://www.reddit.com/r/ledgerwallet/

Thank you to all for the responses. I've been contacted by Ledger Support and will update everybody when a conclusion is reached.

Okay so let say you don't use your ledger to send or receive btc for a while.  But every so often you should definitely open ledger live and login to check your balance and see if there is an update ready to install right?  And if it shows that, always do it?  But if you don't do it for a long time, would there be an issue with this?


The main issue here is the firmware which means its the nano ledger s right and not the ledger live?  So make sure you connect it to a computer at least once every month and log in with your pin?  Also i believe i did 2 firmware updates with my nano ledger a while back.  But can someone tell me when do they ask this?  I mean when you connect it to your laptop, does it say a firmware update is needed and then you go with it?  Or you need to click on account manager and check at least once a month?  Such as does it notify you when you have it connected to laptop?  Or you have to check on it manually?

I just updated my ledger live on my computer.  I then plugged in my nano ledger s to my laptop.  How do i check if i have the latest firmware update?  Does it ever notify you if an update is needed?  Or it only does that if you are going to send/receive btc and then it alerts you?  Or you have to check it manually?

You need to connect the device... then select "Manager" in Ledger Live... then click on the device to allow ledger manager. It will show you the current version installed:
https://talkimg.com/images/2023/11/15/z9YDH.png

If there is a new firmware, it will tell you on that Manager screen and have an "update" button available:
https://www.bitgear.com.au/wp-content/uploads/2018/09/ledger-live-manager-firmware-update.jpg
image borrowed from bitgear

Other ways to know if new firmware is available? Follow Ledger on Twitter (https://twitter.com/Ledger) or check their blog regularly (https://www.ledger.com/category/blog-posts/)

Hcp thanks again.


I just plugged it in and notice there is firmware 1.5.x update.


I have 1.4.1 at the moment.  So always update it whenever there is a firmware update available right?  Otherwise there is a risk like if the firmware is too old?  Does anyone know when was the 1.3.1 version update?  Such as how many months ago etc?  So basically if someone didn't plug their nano ledger s into their computer in over say 6 months, there is a risk of not being able to update the firmware?  HCP, you always update firmware every single time you see an update is available right?


To me, that sucks because if someone wants to store their coins on a wallet like this and keep it untouched... and then they can not update the firmware, that seem to be a huge issue... don't most agree?


Would ledger try to fix this issue?  I mean if someone doesn't touch their ledger in a long time... i mean not being to access in their coins because of firmware... that is kind of ridiculous.  So basically unless its a paper wallet, this will always be an issue?

As far as I'm aware, this issue has only occurred once... and only for devices on the 1.2 firmware and it was only caused because of the switchover from Chrome Web Apps to Ledger Live. It's not like it happened overnight and suddenly you couldn't update your device. I mean, the 1.3 firmware was released around Feb/Mar 2017!!?! That is over two years ago... and well before Ledger Live was released.

In any case, I don't anticipate there being similar problems going forward (assuming you're on at least 1.3.1 or higher and can use your device with Ledger Live)

It's no different to any wallet (aside from paper wallets) really... look at things like MultiBit, MultiBit HD... They quietly "died" and the wallets effectively became unusable. Developers usually do their best to go for backwards compatibility, but sometimes the situation will dictate that an update "breaks" something. Ledger were kind of "forced" into the Ledger Live situation due to Google dropping Chrome Webapp support.

They have... they're giving replacement devices.

In any case, as long as you have your seed mnemonic safely and securely backed up... you should still be able to recover your funds.

As already mentioned, yes.

This is not specific to firmwares. Updating is always the preferred way.
It is a trade-off between features/security and compatibility/usability.

The general consensus is to always update, since it has more pros than cons.




I have already replied to this:





Not necessarily, you can still update the firmware without 'touching' your coins.
Simply plug in the nano s and update.




Your can always access your coins in any other BIP39 compatible wallet, as long as you have your mnemonic code backed up (which you always should!).

bob, well i mean if you want to update the firmware on nano ledger, you still need it connected to a computer right?  Also i dont think i tried this but if you try pressing buttons on the nano ledger s without connecting it to anything, does something show up on the screen or not?



bob and hcp, so everytime there is an update on ledger live... update it.  Then connect your ledger nano s to it and check manager to see if there is firmware update, then always update it.  Im curious but do you know how often they have these updates?  I had no idea the old update from 1.2 was that long ago.  So basically if someone doesn't touch their nano ledger s for a few months... its generally still safe right?



Yes i know that nano ledger can send you a replacement... but obviously ppl don't want this and prefer to just use it as is etc. 

It should show a bootloader screen as what shows in ledger nano's manual.

It looks like this
https://i.imgur.com/8vyUb0C.png
Source here https://support.ledger.com/hc/en-us/article_attachments/360009323553/User_manual_-_Ledger_Nano_S.pdf

Much better read the whole manual guide from the link that I put in the image caption above.

If you're interested in history of Nano S firmware updates you should search for that info on internet, but since this is not something you like to do I find something which should satisfy your curiosity. By this article (https://medium.com/ledger-on-security-and-blockchain/a-short-guide-to-nano-s-firmware-1-2-features-16b1a8fa9087) firmware 1.2 is released in October 2016, and after that we have only 4 updates (correct me if I'm wrong), so we can say we have an average of one firmware update per year.

You can keep Nano S in your drawer as much as you want, it is important that you have your seed. But since this is electronic device subject to failures, good practice would be to check it several times a year.

---

Ledger is working on new firmware for Nano S, and will be available this summer.


Supporting and Improving the Ledger Nano S (https://www.ledger.com/supporting-and-improving-the-ledger-nano-s/)

I just got my nano s wallet. I don't have any experience with setting up the wallet.  What precautions I need to take care?  I have seen some google videos for setting up wallet but don't know if I need to update it before start sending coins to this wallet?

kriszz50983, you should just follow these instructions : Set up your Ledger Nano S (https://support.ledger.com/hc/en-us/articles/360000613793-Set-up-as-new-device). It is important to write down your 24 words seed, it is backup of your wallet, so check all words very careful. It is also important to write down you PIN, you will use it every time to unlock Nano S. If you have latest 1.5.5 firmware ( you can check it in Ledger Live), there is no need for any update.

Everything else is actually very simple, just take some time and go step by step ;)

Thanks for the information!  One thing,  where I can check if I have latest firmware?  Will it show once I plug in to system?

Like you mentioned that this is electronic device and can fail any time.  What will happen to my tokens which i will be storing in this device and this device fails?

@kriszz50983
You can check which firmware version is installed by connecting your device, logging in to the Ledger Live app and clicking on the Account Manager tab. Allow the account manager access to your Ledger wallet by confirming it on your Ledger device (right-click button) and that it is.

If your device fails and is still under warranty all you need to do is contact Ledger Support and they will send you a replacement device. There was a situation a few months ago where a user of this forum received a new device even after his warranty expired.
Just make sure you have a backup off your seed, in case the device breaks all you need to do is enter this seed in a new Ledger wallet.

In addition to what Pmalek has already written, every electronic device is susceptible to malfunction, Ledger hardware wallets are no exception. This is why there is a backup (24 words - seed), with which you can at any time recover your wallets. It can be done on any supported hardware wallet or desktop / mobile wallet.

Your coins will be safe to the extent that you are paying attention to their safety. Actually you should know that hardware device is only store your private keys which allow you control over your coins. Coins are always stored on blockchain, so you need to keep safe private keys, in this case your 24 words seed.

Thanks Lucius a lot for this valuable information!  For a moment I was scared.  I thought I will lose money if that hardware fails.

Thanks @pmalek as well.

Well obviously. How are you going to magically transfer a firmware to the device if it isn't connected to your computer? ::)


If it isn't connected to anything... then absolutely nothing will happen. The device needs external power... it doesn't have an internal battery. The only way to power it is via the USB cable. So, it needs to be connected (via USB cable) to an outlet providing the appropriate power. This doesn't necessarily need to be a PC... you can connect it to a phone/tablet using a USB-OTG cable... or you can even connect it to a phone charger and it will start up. I connected mine to a USB port on a Television once. Both the TV and the Ledger Nano S are still functioning :P

Obviously, connecting it to a phone charger will power the device and you'll be able to unlock it, wipe it, set it up etc... but you cannot transfer any data to or from the device.


No... you should never update anything... ever... /s ::)

Of course you should update... I'm fairly sure I've told you this about 2347923179 times in various threads and PMs ::)

OP did you solve your issue?


Also what version of firmware is now at the moment with the ledger nano s?  I still am using the older version 1.4 as i haven't updated the last update. 


I did log into ledger live frequently and see there is an update.  What version of ledger live is it at the moment?  How do i check what version of ledger live im using?


In terms of updates, isn't updating the firmware of your nano ledger much more important than the ledger live?


So basically the best advice is to at least once every week or 2 weeks or 1 month, plug your ledger nano so to see if there is a firmware update needed and do the same with the ledger live right?  Minimum once every how long? 


If someone hasn't updated their ledger live and ledger nano firmware in few months, which one do you suggest updating first?  I assume just do the ledger live first install now and then do the firmware for the nano ledger s afterwards right?


You would also say its rare for a situation where you cannot update the firmware and have to get a replacement nano ledger s right like the OP right?  I assume unless you don't check the updates for at least 6 months, only then you might have a problem?  That to me is a concern because imagine someone has their nano ledger s and just store put it somewhere and never touch it for years.  Then they cannot update it due to old firmware.  That is not good to hear.


Also, since im using version 1.4 firmware on the nano ledger s, can someone tell me how many total firmware updates i have done total?  I got the nano ledger around early 2018 or so.  I remember doing 1 firmware update where the nano ledger s froze and it took a while to fix this issue but HCP helped me with that issue.  Im pretty sure i did either 1 update or 2 updates.  But i assume its 2 total updates?  I think last time i did a 2nd update and that was fine.


But does anyone here get nervous and anxious when they do a firmware update on their nano ledger s?  The first time i did it, i had issues where it froze etc. 

@jerry0
The newest firmware is 1.5.5. You should have this one already and it is advice-able to update your firmware to get the newest security and usability functions.

The newest Ledger Live version is 1.11.0. That is is the one that now supports Native SegWit.

To check which versions you are using you either need to connect your Ledger device, open the Ledger Live app and go to Account Manager or do this directly on your Nano device:
https://support.ledger.com/hc/en-us/articles/360002997193-Check-the-firmware-version

You should start read and not ask same questions again and again. It is explain to you how to check firmware and Ledger Live version more then once, all you need to do is connect Ledger Nano S and open Ledger Live. On Ledger site all is explained in step by step tutorial, even kids from elementary school would understand all the basics very quickly.

OP is have too old firmware version, it has nothing with your firmware - and you should update from 1.4.x to 1.5.5 long time ago, if you are not using Windows 7 update can be done in just few minutes. So be sure you have your seed, update Ledger Live and click on update firmware - it is simple procedure which does not require preparation that lasts for months.

Why should anyone be nervous because of Ledger firmware update? If you have your seed, coins will be safe even if something goes wrong.

Hi there.  Well are you telling me most ppl update their firmware frequently then?  For example what about those that are strict holders and got a nano ledger s for that specifically and do not trade?  Are these people connecting their nano ledger s every month or so to make sure they have the correct firmware?  Obviously they can check ledger live pretty easily and see if their coins are there whereever they are at even if they dont have their ledger s with them.


Im using windows 10.



Well the thing is i do not have my seed at the moment with me.  So im always hesistant on doing a firmware update because the first time i did it a bit after i got the nano ledger s, it froze and had issues and took a bit to fix the issue.

Open Ledger Live, click the settings icon in the top right, then click "About".

Not necessarily. You can update Ledger Live without having your device connected. In terms of new firmware, you could just keep an eye on https://www.ledger.com/category/blog-posts/ or https://www.reddit.com/r/ledgerwallet/ for announcements.

No. Since you are skipping firmware versions, no one can tell you how many times you have updated.

Hi there.  I updated the ledger live pretty simple but just pressing the install update.  I know the ledger live update is simple since you don't even need to connect your ledger to it.


But in terms of the firmware in the nano ledger s, that is much more important?  Or are both the same?  The other thing is this.  Say you are not in your apartment/home and leave your nano ledger there for many months.  There still should not be issue where you cannot update firmware anymore like the OP right? 


I mean to me... that doesn't sound good that someone could leave their nano ledger s untouched for years... then you can't update it anymore. 

In terms of your own security, updating the firmware on the device is more important than updating Ledger Live, as firmware updates usually contain security fixes for new flaws or vulnerabilities which are being found. If you don't update and someone gains physical access to your device, it could be vulnerable to an attack of some description.

There shouldn't be, but that doesn't mean there won't be. No developer is going to release a patch or an update which intentionally breaks the hardware/software/whatever, but I'm sure pretty much everyone has run in to problems updating something in the past. It just isn't possible to account for every scenario, and so some users inevitably run in to trouble. It is possible for an update to fail, or even to have to reset your device. Your 24 word seed phrase is your insurance against this. If you've lost it for any reason, set up a new wallet immediately and transfer all your coins there.

Firmware updates are not as common as updates to the Ledger Live app. The latest 1.5.5. version of the firmware came out in January 2019.

More about that here: https://www.ledger.com/ledger-releases-a-new-nano-s-firmware-update/

It has been 7 months and we are still using the 1.5.5. version so you don't have to connect your device and check for new firmware updates every month. But it doesn't hurt to do it once every 2-3 months and it really doesn't take too much of your time. You can expect new firmware updates once, maybe twice a year.

You keep asking the same questions over and over again..

1)

2)

3)


Your question has already been answered repeatedly:

Hey all im updating now and have an issue.


Screen shows


finalize update


1.  disconnect usb cable from your device



2. Press the left button and hold it until you reconnect the usb cable until the bootloader screen appears



on my nano ledger s, it shows a arrow sign and update next to it

So right now disconnect the usb from my nano ledger first? 


Then press and hold the left button of the nano ledger while reconnecting it to the usb cable until the bootloader screen appears?


Then what?


The 2 times i did a firmware update, i am 100 percent sure the update was not done like this.  Can someone please tell me if im what about to do is correct?


Freaking out right now because at the moment as i thought it would just update as it would and then i would unplug it.

That's exactly how you should do it. Disconnect and reconnect while holding the left button.

Here is a video showing all these steps: https://www.youtube.com/watch?v=_5CymmI4BTQ

tryninja thanks.


It seem to updated.



When i remove and then connect the nano ledger s back to my laptop, the first message on the nano ledger s it tells me is to install apps and follow the instructions from start.ledger.... then it goes to settings where im at now.  This is from the nano ledger screen itself.


Can you confirm this is the message they receive after doing the firmware update?  I had mentioned i did not know if i saw this message earlier on my ledger live or nano ledger but its the nano ledger itself.



Thanks.

Yes. A firmware update removes all installed apps. Since there isn't any, it just tells you to reinstall the apps.

Tryninja thanks for confirming this.  I just added bitcoin, bitcoin cash to it and now these icons appear in my nano ledger s screen.  So when i scroll the screen, it should be settings, bitcoin, bitcoin cash... then back to settings right?


Im curious but in previous updates, was it done the same way as this?  If you look at the instructions on the ledger site on updating firmware, it seem to ask you to first uninstall all your apps from your device.  Did you do this or did you not do this first before clicking firmware update?  Im almost close to 100 percent sure i did not do this the previous 2 times i did the firmware update a while back when i first got the nano ledger s.


Also the instructions now of unplugging it and then hold left button and plugging it back in and waiting for the bootlogger word showing on the nano ledger before you release the left button, is this the new method?  Im pretty certain this was not how it was done previously for older firmware updates?  I recall just clicking on firmware updates and then waiting... do you recall if this method now is different from previous?  What i do remember is the first time i did firmware update, my nano ledger had an issue with the mcu updating and it froze.  Then it took a while to fix the issue with hcp and your help i believe a long time ago.

It doesn't really matter... You're being overzealous again... They just tell people to uninstall the apps for the sake of doing. I never did and nothing ever happened.

I'm not sure, but it's the method described on:

1. the update prompt;
2. their video on the official youtube channel;
3. their website[1];

etc... it's official. There is nothing to worry about because you don`t recall this method of updating. It wouldn't even matter if it wasn't, since there is no way of a malicious website/software to install a fake/infected firmware.

Remember... be cautious not paranoid.

[1] https://support.ledger.com/hc/en-us/articles/360002731113-Update-device-firmware

tryninja i agree.  But for me, when i do a firmware update, im very cautious about it.  Back then i didnt touch my electrum wallet for a long time when i had btc there because i was concerned with the electrum fake wallets and maybe clicking something by accident.


So when i finally did the firmware update from nano ledger from 1.4.2 to 1.5.5, i wanted to make sure it was simple as possible.  So when i did it by clicking update... then it ask me to remove it and plug it back in when holding it until bootlogger... i thought you got to be kidding me.  I dont remember this.  So because its new... i was hesistant.  Then after not doing something for a while, the ledger live suddenly logged out itself.  So i freaked out there.  Then i decided to unplug it then plug it back in... but when i did, i got nervous and did not remember to hold the left button.  Then i unplugged it again and plugged it back in while holding it... then saw the bootlogger.  Then followed the instructions to let it update 3 times etc.  Im pretty certain when i did this, i did not have to enter my ledger live password... im not 100 percent sure on this.  But after it then downloaded, mcu update then firmware update... i thought great.


But when i got message i have to install apps again and follow instructions from start.ledger on my nano ledger screen, i was bit concerned about this.  But i thought okay i think its fine.  But to me, everytime i have to do firmware update, i get very anxious about it due to the first time i did an update firmware when i first got it, i thought it bricked etc because tons of ppl made similar comments on it whether reddit or anything else. 

Just FYI, the reason the "new" firmware update instructions tell you to uninstall all the apps, is because you *might* need to free up space on the device's internal memory so it can actually upload the firmware update AND the updater tool.

If you only have one or two apps installed (like Bitcoin and Bitcoin Cash), there is a good chance that the updater and firmware will actually fit without you having to remove anything.

However, if you have maxed out the internal memory and have a lot of apps installed, there is a good chance the firmware update will fail as you won't be able to transfer the updater app and firmware to the device.

I have the 1.2 firmware on my ledger nano s as well.
Got my Ledger in July 2019 - since then I did not done a update.

Could not find any helpful topics. What is the solution?

Where did you get your Ledger from in July 2019 that it only had 1.2 firmware on it??!? ??? :o

Or did you mean 2018 or 2017? ???

You can try the old Ledger Manager Chrome app and see if that still works: https://chrome.google.com/webstore/detail/ledger-manager/beimhnaefocolcplfimocfiaiefpkgbf?utm_source=chrome-app-launcher-info-dialog

Install it via Chrome browser and see if you can at least update to 1.3.1... then you'll be able to use Ledger Live. Otherwise, as per one of the earlier posts and the note on the Ledger Support page,you'll need to contact Ledger to get a replacement device:

I ordered directly on www.ledger.com
I checked right now my mails. The shipment notification I got from ledger.com was on 26.06.2019
Why you wondering? Is there something wrong? I could belief they had some outdated ledgers on stock, why not to sell them.

The strange thing is, that I can't find on their website how to update with 1.2 on newest, that is strange.

Seems not to be working for me. I open the app- pop up says:
"To begin, connect your ledger.
If asked, enter your PIN code to unlock your device."

I do connect my device and enter the PIN. But nothing happens.

If what you wrote is true, it is best to contact Ledger Support and explain what happened and your device will be replaced for free. Although it is hard to believe that Ledger would have done something like this intentionally, it could be a mistake. It is common for devices to ship with a recent firmware as possible, because there is no point in selling something that can't really be used.

Regarding Ledger Chrome apps, last time I check (few months ago), Ledger Manager didn't work, and I can only use apps already installed on the Nano S.

Yeah, if you got it 5 months ago, write to Ledger Support... They'll definitely replace it for free.

I just find it strange that they had stock with such an old firmware... 1.3.1 was released 28 February 2017!!?! Not sure why they would have a device on 1.2 in June 2019??!? ??? :o :o :o

I just wrote them and asked for how to update.

You don't have to believe me, Im just writing what happened to me. Your life, your choice :)

Oh, I believe you... I'm just astonished that Ledger would be shipping such devices! :o :o :o

They're effectively sending out "non-functional" Nano S's!!?! I hope this hasn't happened to too many other folks... That would be a very poor user experience to receive a "new" device that was effectively D.O.A.! :-\

It's functional- why you say it's not? All is fine, works good with Ledger Live App. Im staking my coins- just thought to update it- the update part is non functional, yes.

I was also thinking that Ledger Live will not work with such old firmware, I even think I read it somewhere, though I'm probably mistaken if you confirm otherwise. I wonder what Ledger will answer in your case because this is the first time this has happened to anyone (as far as I know). No doubt you will get a new device, they might even surprise you with a new Nano X ;)

Sorry, my fault. I take all my words back. I have the ledger nano X, not S.

Still confusing. Seems like the 1.2.4-1 is the oldest version for nano X

Then the mystery is solved, Ledger is too serious company to make such a failure - I doubt they even have any device with such old firmware. Regarding Nano X firmware, the current version is 1.2.4-1, but this is a new device and you don't need to mix versions of Nano X with Nano S which is some 3 years old device.

Hah! That would definitely explain it! ::) ::) ::)


Not really... they're completely different devices really. So they obviously have different firmware versions... just keep an eye on their blog (https://www.ledger.com/category/blog-posts/) or their twitter (https://twitter.com/Ledger) or sign up to the email newsletter and you'll know when they release new firmware for the Nano X... ;)