Bitcoin Forum

What happened::

I've been an established user of Fairlay for the last 7 months, VIP level 5, and have generally had a great relationship with them (even reporting bugs several times and also suggesting site improvements that were implemented)

Around 12 days ago, I submitted a deposit and it was not credited to my account, I had been using the site consistently day to day for the months prior. I reported the issue and what seemed to be a bug, eventually they said that my account was flagged.

My coin is all legit, never used a dark site in my life, I always bet so no question of money laundering (the only scam I've seen reported was bc someone was depositing and not betting), and no funny business in terms of betting. Also my most recent deposit was straight from an exchange so, I know specifically there's nothing wrong with that deposit. Additionally, it feels especially questionable as they could have warned me before I deposited and locked up my money if my account was flagged, this way it looks like they intentionally were trying to wait for a next deposit.

They stopped responding to me over a week ago, and theyve never told me what Im getting flagged for, which is the worst part. All was said was that an external party flagged my account. That in itself is questionable, how could a third party even be involved? Ive been patient, Ive offered to help, and Ive done everything theyve asked (they asked for a number to reach me). I hate blasting them, and have waited a long time to do so to give them a fair chance, but its looking increasingly like nothing is happening so Im trying to lever pressure for at least a response or explanation.

Any help or advice would be greatly appreciated. I am so very confident that I did nothing to violate their terms and conditions, and they seem to be violating clauses in their t&c and faqs themselves

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=507872
Reference Link:
https://bitcointalk.org/index.php?topic=5173428.new#new
Amount Scammed:
6 figures
Payment Method:
BTC
Additional Notes:
Can also find more detail here:
https://www.sportsbookreview.com/forum/sportsbooks-industry/3557348-fairlay-currently-stealing-my-btc-6-figures.html

can you share screenshots of the chat history with their support , it's not totally clear how did they exactly phrase it
also I guess you need to share the tx that triggered their security system , maybe some guys here can dig the tx and see if there was anything wrong with the source of the btc
Fairlay rep doesn't seem that much active here but maybe this brings them back

Can you post all communications you've had with after you realized account was flagged?  (also the tx id of last deposit)

Giving all the details you can is your best bet to get help.  More often than not, threads like these are players trying to get paid after getting caught doing something against the rules.

Edit: Jinx Sygambler!

I already know that the last deposit was clean and know that wasn't the issue, they are not disputing the deposit. There have been hundred of emails and messages by this point, but it's basically come down to that there's some allegation from a third party, but I won't be told any information or supplied any evidence. Additionally, nothing has happened outside of my communications so I have no clue what it could be right now.

Lastly, for some reason they told SBR what the allegation was, so I know that they should be capable of telling me. It is odd b/c we had a great relationship before this and they are choosing to throw out the privacy and rights of a solid customer based on some random allegation that is most likely inaccurate. I feel like I should have been given the information and the benefit of the doubt. Given that I've not violated any terms and conditions of the site itself there should be more respect, privacy, and communication.

the tx did not trigger their security system, the deposit was clean and they do not dispute that - i also know where the btc came from so theres no question of that

Honestly not sure what to tell you , I fully support you but the info isn't enough and they are trying to hide the details so if I were you I wouldn't post the chat history at this point cause it may cause so you some trouble
but keep recording everything that happens behind the scenes , you may need that later

are you sure that they told SBR about what's going on ? couldn't understand from your thread honestly but if that was the case then this is really annoying
SBR is a great place but don't see a reason why they should know what's going on when you don't have a single idea about the situation


the cases against fairlay are really few , but even the last time when they accused a player of washing btc they didn't post any info regarding what happened with the BTC as I remember
IMO they don't even have the right to hold that btc even if the user was suspected to be washing

will be watching here and in SBR , please keep us updated

There is not much information I would be able to share anyways, they haven't given me much to work with, I can only outline what I've been given, and tell my opinions - whether or not readers want to believe them is up to them, but SBR has been on my side and fairly in agreement with my standpoint.

I am certain they told SBR what is going on, you can confirm on the SBR thread - the moderator there confirmed they were told what's going on conditional on a non disclosure.

Apparently they have never given a proper answer to the last case either, but I will not give up especially b/c I did not violate any of their terms and the other guy did admit he had potentially. This is very bad business and it should be recognized.

Is the investigation pending forever?  Fairlay should provide an estimated of when they will complete the "investigation".  This should be communicated privately to the player or with the player's permission.... publicly to the community.  A statement should be made by them so they can be judged by the community on their decision, otherwise as of right now, without ANY information communicated publicly OR privately, this is stealing/scam.(communicating just to 3rd party such as SBR doesn't count unless their is good reason for it, and it seems as SBR is on the players side at the moment)

Also, if Fairlay did in fact make a mistake or was negligence in handling the matter appropriately, when returning the funds they should provide additional compensation for the fund freeze, because of the extended time and lack of transparency and communication regarding the matter.  The compensation should be excessive, such as equal to the amount frozen, if they want to make good with the player and community.

Until Dec 31st it seems (think this is arbitrary deadline that's so far away that they think it must be completed by then), there's been no formal accusation just an "allegation" from a 3rd party, that's effectively all they've communicated to me and to the public in terms of why

OP is refusing to share any actual details so he shouldn't expect much help here.

You have the option to enforce your BTC through legal action.

Extremely mentally ill and or brain dead bitcointalk accounts like TwitchySeal hardly can assist you to get your BTC.

Fake "legal" services - tell that to the user too. Why hide the known facts? You do nothing but take money from players giving them a false claim that you can recover their money, if they pay you money that is. You are worse then any other predatory lawyer in real life. At least there you can punch a person in the face, here people get scammed by your services with nothing to do.

At least he does call out sites that may have had disagreement with users and tries to bring out the fact. Unlike you who is a liar and a thief.

@ extremely mentally ill and or brain dead

I did not know you hacked our server and know what we are doing! :D

Nevertheless, if it is a fact, why do not you put the facts on the table and get 5 BTC instead of spamming your signature for cents? :D

Get 5 BTC for proof who Game Protect scammed and for how much? (https://bitcointalk.org/index.php?topic=1769527.msg17668097#msg17668097)

There's already proof you scammed someone out of about $1,000 last year.  Not to mention tons of evidence that there are likely many many others.  Get lost. 

We'd like to publish the following update on the degen1 case for anyone interested:

 Decision has be made to return the roughly 100K USD deposit  of degen1 to the address it was sent from. Degen1 could not rebut our presumption that the funds are of questionable origin.  We therefore decided to reject his deposit and close his account permanently. Degen1 is not allowed to use our site again. The address his deposit is returned to belongs to an exchange.

 All involved parties have been notified that the transaction will be released to the Bitcoin network on September 20th giving everyone time to make necessary preparations.

I want to write a final bit to point out what eventually most people who care should see, and I don’t want Fairlay to be fully excused for handling this terribly from the beginning:

#1) I asked them to return my funds to any address that it had been deposited from, I asked that and it had been suggested by everyone here and SBR for the last 6 weeks, to do this now while pretending they did nothing wrong is absurd

#2) they still never provided any information in terms of what I was accused of or who the third party was. They seem to continue to leak information without giving me any further insight, compromising security of my transactions to an unknown third party

#3) given that they still have not provided me any additional information, their comment that I was “unable to rebut” their assumption is false bc they never even gave me an opportunity. I was also never presented with any evidence

#4) there’s still no evidence that a law enforcement agency was involved, especially given the fact that all my information was handed out to a troll box, to SBR and to a third party

#5) it’s hypocritical that Fairlay has asked me in their emails to not disclose anything in public when they are not even guaranteeing a safe return of my funds to me, and that they are providing false information to the public to clear their name and save face (primarily that I wasn’t able to rebut anything. They asked for a phone number to reach me and when I gave that they did not call me, nor provide any further detail).

#6) didn’t they claim that I have no access to an exchange, and if my funds are of questionable origin, how do they know that they are returning to an exchange? And if it’s an exchange how is it a questionable origin?

#7) for them to give further information and further complicating me securing funds to other parties that may not be true is not their place

#8) I was just asked a few days ago about my identity and other personal details, so how could they even have been so sure that this third party had the right person..

Whether you believe me or not, the above is based on facts and logic. Even SBR has confirmed a lot of what I have complained about, including the fact that no information was given to me.

In my opinion this is no real solution for me as the customer, and it’s also not absolved them of their wrongdoings themselves, including potentially disclosing details on a supposed law enforcement investigation

You gotta post some evidence if you want people to help or believe you.

What exchange.  Transaction ID.  Communications with Fairlay.  What were you betting, etc.

Thanks, I don’t need help or anyone to believe me. I just care about having both sides, people may decide for themselves, but I also have the backing of a neutral third party in SBR to back up most of what I’m saying. Regardless of the data, just on the facts available presented by Fairlay or the information given to SBR by Fairlay, there’s plenty of information to base your own opinions and judgments on. My points stand strong alone, but especially in context of that information. Anyways, I’m just posting for the longevity and not letting their side be the only one spoken.

Please lock this topic. You are refusing to share any information publically so keeping this scam accusation open makes no sense.

is this DEGEN1 ?
https://www.ccn.com/100000-bitcoin-loss-bitgo-engineer-sim-hijacked/

please post the transaction id here if you are Innocent Mr. Degen so we can examine your claim

Is the issue meanwhile solved?

Yes.  He was paid.