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Title: PSU is not working Post by: oOBabyOo on August 19, 2019, 07:03:57 PM Hi guys
I have bought an Aladdin miners and now one of it is not working, the miner works because when I change the PSU from another miner, that miner which has this PSU stops working 😭 video: https://youtu.be/kkkmW71BJRg as you see in the video the PSU gives ~12V I have no idea why is it not working?( can you guys help? Thank you. Title: Re: PSU is not working Post by: gt_addict on August 19, 2019, 07:18:37 PM Contact the place you bought it from and get a refund. Once you have the refund buy a server grade psu. Much more durable and better than those cheap "mining" psus that look like atx ones but built from cheaper components.
Title: Re: PSU is not working Post by: BitMaxz on August 19, 2019, 07:28:31 PM Agree with gt_addict so the only solution is to replace the PSU or contact the support to replace the PSU with working one since you bought it from Aladdin miners they should replace it with working one or get a refund.
You can contact them with this email: info@ald.top or go directly here http://www.ald.top/english/news/support.html Oh bad... I noticed this from their terms Code: ● Returns So you can't get a refund but you can return it to them to repair. Code: ● Machine warranty Title: Re: PSU is not working Post by: Steamtyme on August 21, 2019, 12:02:24 AM Wondering a few things. How long have you had the miner? Did that miner and that PSU ever work? What's the make and model of the PSU I can't tell anything about it.
Did you try checking all of the 6-pin connectors to see if they are all providing 12V? Not sure if that could be a problem as it looks like the controlboard fires up. Can you access the miner logs and see if there are any errors reporting? I had never heard of this gear, it looks like off brand S9's or something. Worst case try working it out with the manufacturer, not sure what they are like to deal with. |