Bitcoin Forum

While googling, I saw a similar topic on this board
https://bitcointalk.org/index.php?topic=5173010.0
so now I post here as it looks like only public attention makes that guys move.

What happened
On Monday I have created an account on Bitcoin Games (games.bitcoin.com). I thought it was trusted because of the bitcoin.com domain and advertisement on top websites.
So I have made a deposit of 0.098 BTC to it. The transaction got a lot of confirms, but even in several hours the deposit did not appear on Games account.
To check the address, I have tried to send a SECOND little transfer to same address - 0.001 BTC and it immidiately appeared on account.

I have contacted their customer support by email and posted on their board.
Here is the topic https://forum.bitcoin.com/post288793.html

They have recognized the problem (by email and on their board), but told me that they have "some backend issues".
And promised to help me once they fix it.

Today it is almost 3 days since I made the transaction, and the problem is still not solved.
They confirm the existence of the transaction. I write them every day, and they promise to fix everything asap, but there is still nothing done.
I am worried so I post here. I publicly ask them to release my funds.

Scammer website
https://games.bitcoin.com/

Amount Scammed: 0.098 BTC (about 1000 USD)
Bitcoin Games account: 26e050db02
I am ready to provide all necessary additional information (access to email, account, etc.) to a trusted person it required.
Thank you.

I see you are in a good position. Since they admitted their issue then why not give them the time they are asking for? Give them few more days and let them fix the issue. Sometimes technical issues take time to find and resolve.

https://bitcointalk.org/index.php?action=profile;u=10310 you could message his account on here for additional response.

I agree that 3 days is too long a wait for them to fix something they have admitted is an error on their end, but it's not really a scam unless they don't pay you.

Might have been better to post in reputation or on Roger's forum in their games thread.

Hopefully you get the issue resolved soon

It's too soon to call them scammers. You can call them "unprofessional service" since they are working with your issue for 3 days but not scammers yet.
Scammers are taking users funds and are working to resolve the problem for one year. Then they are locking accounts of users that starts to complain.  (https://bitcointalk.org/index.php?topic=5159692.0)

Hope you will get your funds back. For now on everything looks ok. They admitted that they have "some backend issues" and are working on it.

I see that they are working hard to solve your problem:

https://i.imgur.com/tMzuBss.png
Source: https://forum.bitcoin.com/post288793.html

OP, when your problem is solved, you should post to this thread and change the title of your thread to something like:

" [Solved] Roger Ver's Bitcoin Games - possible scam 2 "

Hello eeboy,

We see that your issue has been resolved. We apologize for the inconvenience caused and will send you a complimentary bonus for the trouble you had to go through.

Please understand that sometimes there are technical issues that bog the user experience down. We hope that you won't be facing such events in the future.

Regards

Problem solved. Bitcoin Games team also made me a bonus. Thank you!