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Title: Help with lost seed Post by: nico6996 on September 03, 2019, 03:35:20 PM I have funds stuck in an old wallet on electrum. I lost my seed, and had my google authenticater set up on my old phone. When it broke I got a new phone and couldn't regain the authenticator.
Pretty much the only thing I do have is the password to the wallet plus any other keys that are stored on my computer. I can sign in but I cannot send coins out. Is there anyway for me to get the coin out? Title: Re: Help with lost seed Post by: bob123 on September 03, 2019, 03:37:32 PM In order to send coins from your wallet you need one of the following:
1) The recovery seed (mnemonic code) or 2) Your google authenticator code and the wallet file. Without one of these, there is no chance. However, there have been multiple people who have reported that they have been able to reset their 2FA by messaging TrustedCoin (the co-signing service provider). This seems to be your last chance if you can't find the mnemonic code and can't regain access to your 2FA mobile (or its backup code). Title: Re: Help with lost seed Post by: DireWolfM14 on September 03, 2019, 08:10:24 PM I have funds stuck in an old wallet on electrum. I lost my seed, and had my google authenticater set up on my old phone. When it broke I got a new phone and couldn't regain the authenticator. Pretty much the only thing I do have is the password to the wallet plus any other keys that are stored on my computer. I can sign in but I cannot send coins out. Is there anyway for me to get the coin out? I've never used 2FA with Electrum so I'm not sure if this will work: If you can log into the wallet you may be able to recover your seed; click on "Wallet" in the Electrum toolbar, and click "Seed." It'll ask you for your password again, but it may also ask you for your 2FA code. Did you check google for a backup of your Authenticator app? Title: Re: Help with lost seed Post by: bob123 on September 04, 2019, 09:20:01 AM I've never used 2FA with Electrum so I'm not sure if this will work: If you can log into the wallet you may be able to recover your seed; click on "Wallet" in the Electrum toolbar, and click "Seed." It'll ask you for your password again, but it may also ask you for your 2FA code. You would only be able to access the seed of the 2FA wallet, if you recovered it once using the seed and disabled the 2FA option. Otherwise the whole concept would be useless. The seed holds 2 out of 3 private keys (of a 2-of-3 multisig). Having both private keys stored in the wallet file (which basically is the case with a restored wallet with disabled 2FA) defeats the purpose of having a 2FA wallet. When setting up a 2FA wallet, you get a mnemonic code as a backup which creates 2 out of 3 keys, then the seed and one xpriv is going to be deleted, resulting in 1 xpriv stored in the wallet. Title: Re: Help with lost seed Post by: Lucius on September 04, 2019, 10:10:17 AM nico6996, I agree with bob123 that your best chance is to contact Trusted Coin, and they can help you to gain access to your coins. It is important that you contact them from e-mail you use when you create Electrum wallet. In that case, you have to be patient and wait for some time, and if you do not get any answer in week or two you can try to contact them again.
https://trustedcoin.com/#/contact-us Title: Re: Help with lost seed Post by: HCP on September 06, 2019, 11:15:11 AM A third vote for bob123's suggestion of contacting TrustedCoin... if you still have access to the email that was used when setting up the 2FA wallet, they will generally provide you the recovery code for restoring the authenticator.
One last thing... once you get the code reset and have spending access on your wallet again, you should create a new wallet and move all your coins to it as you still won't have access to the seed and will effectively have no backup in the case of a lost wallet file and/or password! |