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Title: Mycelium.com has a dead link to their support documentation page Post by: BitUsher on September 30, 2019, 10:34:38 PM https://mycelium-support.zendesk.com/
Are you migrating out of zendesk or just didn't pay the bill? Title: Re: Mycelium.com has a dead link to their support documentation page Post by: jackg on September 30, 2019, 10:41:18 PM Is there anything specific that we might be able to help with? I've used mycelium quite a bit myself.
I think this got reported at the bottom of this git issue: https://github.com/mycelium-com/wallet-android/issues/521 I'm not sure there's much more you can really do to get heir attention. Title: Re: Mycelium.com has a dead link to their support documentation page Post by: The Sceptical Chymist on September 30, 2019, 10:47:34 PM Huh. I don't know what that's all about, but I've heard stories of their dev team not doing any more updates for a while now. It's too bad if it's true, because I think Mycelium is one of the best Android wallets I've ever used. The only thing I ever hated about it was their fee tiers and the user's inability to set them exactly. Oh well.
I'm not sure there's much more you can really do to get heir attention. Doubtful. Like I said, my understanding is that the developers pretty much abandoned it. I don't know if that's actually the case, but I'd bet it is.Title: Re: Mycelium.com has a dead link to their support documentation page Post by: BitUsher on September 30, 2019, 11:40:37 PM Is there anything specific that we might be able to help with? I've used mycelium quite a bit myself. I think this got reported at the bottom of this git issue: https://github.com/mycelium-com/wallet-android/issues/521 I'm not sure there's much more you can really do to get heir attention. thanks for your offer to help but I stopped using that wallet years ago but also help many people and its a bit concerning that a company with so much staff and such a large ICO to pay for their wallet cannot afford to pay their small monthly zendesk bill for support and all their documentation just disappeared. They raised a hell of a lot of money on a sketchy ICO and I am wondering if they simply blew through the money and abandoned the project like many ICO's . Their lead dev Leo Wandersleb (Giszmo) merged a couple changes in September though. I guess I'll ping giszmo on reddit to see if Mycelium is abandoned because 12 days of having their support page down is a little bit of a concern Title: Re: Mycelium.com has a dead link to their support documentation page Post by: DaveF on October 01, 2019, 03:58:47 PM The play store app was updated yesterday (30-Sept-2019) so they are there and working.
It does not look like the regular shutdown zendesk page. This is more of a they cancelled it page. Could be migrating, could be something else. Looking at archive.org there was never much there anyway. https://web.archive.org/web/20180625194357/https://mycelium-support.zendesk.com/hc/en-us (https://web.archive.org/web/20180625194357/https://mycelium-support.zendesk.com/hc/en-us) -Dave Title: Re: Mycelium.com has a dead link to their support documentation page Post by: BitUsher on October 01, 2019, 07:05:11 PM Looking at archive.org there was never much there anyway. https://web.archive.org/web/20180625194357/https://mycelium-support.zendesk.com/hc/en-us (https://web.archive.org/web/20180625194357/https://mycelium-support.zendesk.com/hc/en-us) -Dave There was a bunch of old documents from what I remember, the wayback simply doesn't crawl many of these pages . I spoke to Giszmo yesterday who said he would reach out to them and he is just being paid part time which is a little odd being he is the lead dev for the wallet with the amount of ICO money just for the wallet they pulled in. (5131 BTC from my memory). Hopefully there is an explanation that comes out of this but its good to be aware and prepared |