Bitcoin Forum

Economy => Service Discussion => Topic started by: mikeywith on October 09, 2019, 10:06:33 PM



Title: A problem with Bitmain shipping.
Post by: mikeywith on October 09, 2019, 10:06:33 PM
I ordered a mining gear from Bitmain that got shipped out on 2019-09-21 , I ordered more gears after that and I received  all of them, when I check this order status I see this.


https://i.imgur.com/4ldi6HQ.png


I did submit a ticket on Oct 3rd , but no reply from Bitmain so far, this could be due to the fact that it's "National Day Holiday" in China from 1 Oct to 7 Oct , maybe their email is full of tickets and complains and my turn is not there yet  ;D.

I want to know if anyone faced a similar issue before ? this will be my second issue regarding shipment from Bitmain , the first one was 2*L3s ordered last year, they got shipped by mistake to some other place, Bitmain said " It was not their fault, and the miners' ownership was transferred to me the moment they shipped the gears" , luckly a week or so later, DHL found my package and it was delivered to me , It does not make sense for them to use that garbage excuse again now since apparently the gear was sent back to them.