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Title: Coinbase New Phone 2FA Issue Post by: jerry0 on October 28, 2019, 06:34:21 AM I created a coinbase account a long time ago. I used an iphone and i verified my account with my sms phone number. I don't remember if my 2FA was google authenticator or sms number. It can be either right? Because last time when i tried to log into my coinbase account on computer, i could not do it.
I contacted coinbase on this and they said i need to create a brand new coinbase account with a different email address. Then upload a selfie for verification. Then tell them about the situation so any funds i have in that account will move to the new coinbase account. I was skeptical at this since it meant creating a brand new coinbase account. To anyone that lost their 2FA phone, is this the proper way to do it? |