|
Title: ledger nano x - not recognized by Electrum on Windows Post by: phillie on November 30, 2019, 11:11:54 PM Hi
whatever I do: my nano x is not recognised on my pc by electrum yes, btc app is running yes, no problem within ledger live would appreciate help Title: Re: ledger nano x - not recognized by Electrum on Windows Post by: jackg on November 30, 2019, 11:14:24 PM Have you tried a different cable?
Is it recognised by the computer when you plug it in? Can you screenshot the error electrum is giving you and tell us your os? Title: Re: ledger nano x - not recognized by Electrum on Windows Post by: phillie on November 30, 2019, 11:16:37 PM the cable is fine - the ledger is identified by other software without problem
i use win10 ... error message is no hardware detected. Title: Re: ledger nano x - not recognized by Electrum on Windows Post by: DireWolfM14 on November 30, 2019, 11:18:49 PM Try running Electrum as administrator, that may solve your issue.
I don't know why but I'm having the same issue with my KeepKey, but it works if I start Electrum with admin rights. Title: Re: ledger nano x - not recognized by Electrum on Windows Post by: phillie on November 30, 2019, 11:22:12 PM thank you. i tried as an administator, but did not help
Title: Re: ledger nano x - not recognized by Electrum on Windows Post by: Rath_ on November 30, 2019, 11:22:53 PM Make sure that Ledger Live is not running in the background. I had the exact same problem when Trezor web wallet was running in the background while I was trying to use my wallet with Electrum.
Title: Re: ledger nano x - not recognized by Electrum on Windows Post by: phillie on November 30, 2019, 11:24:56 PM yes, also tried without ledger live running in thebackground. unfortunately no helpt
Title: Re: ledger nano x - not recognized by Electrum on Windows Post by: bitmover on December 01, 2019, 01:00:45 AM Please read this guide
https://support.ledger.com/hc/en-us/articles/115005161925-Set-up-and-use-Electrum Important points imo: Uninstall Electrum and download again from Electrum.org (I prefer the standalone version) Quote Connect and unlock your Ledger device. Open the Bitcoin app.(on device) Launch Electrum from your applications folder. The install wizard opens. Leave the default wallet name and click Next. Select Standard wallet and click Next. At the keystore screen, select Use a hardware device and click Next. Select your Ledger device and click next. Choose the right derivation path for your account and click Next: Did you do that all? What is the point where you can move further? Title: Re: ledger nano x - not recognized by Electrum on Windows Post by: GiGa# on December 01, 2019, 01:14:18 AM I used to have the same problem with Electrum and my KeepKey wallet. I fixed it by downloading the python tools for Keepkey.
There are Ledger official python tools available also, have you tried to install them from the command prompt on Windows ? Open a CMD window by searching for CMD on the search bar, then, at the command line, type: Code: pip install ledgerblue Ref: https://github.com/LedgerHQ/blue-loader-python (https://github.com/LedgerHQ/blue-loader-python) Title: Re: ledger nano x - not recognized by Electrum on Windows Post by: HCP on December 01, 2019, 01:16:11 AM Probably grasping at straws here, but have you tried:
1. Restarting the computer... DO NOT start Ledger Live, just start Electrum and see if it detects the device 2. Plugging the Nano X into a different USB port (windows should detect it as a "new" device), then see if Electrum can see it Title: Re: ledger nano x - not recognized by Electrum on Windows Post by: Pmalek on December 01, 2019, 08:12:35 AM 1. Restarting the computer... DO NOT start Ledger Live, just start Electrum and see if it detects the device I would go for this as suggested by HCP as well.Fresh restart and connect your Ledger wallet. Unlock it with your PIN, browse and open the Bitcoin application. Only after you have done that open your Electrum software and see if it gets recognized. I never had to run Electrum as an administrator and I use Ledger Live with it as well but you just can't have both running at the same time. Are you opening Electrum from a shortcut on your desktop? Try running it directly from the location you installed it on your hard drive. Title: Re: ledger nano x - not recognized by Electrum on Windows Post by: jpdm on December 25, 2019, 10:16:03 PM Hey phillie, is it the case that you already have a wallet file called default_wallet? Maybe you have already created a wallet with electrum before using ledger nano x? In such case you can try using a different name, other than default_wallet, and so you will create a new one.
|