Title: Ezugi Buggy Bets Totally Bugged Poor Game Provider. Post by: rabbittooth on December 13, 2019, 09:53:30 AM My bets were all rejected on Ezugi, 0.75mb were lost during this event.
So on my first bet 0.25mb or ($2 lol), a message popped up says bet are rejected. I thought okay, I will be refunded, but my balance earlier was 1.274mb, now 1.024mb Contacted Ezugi on the chat, a simple "Hello" would takes minutes to response. Timeline are included on the bottom right of each game. I tried a 2nd rebet if the bug persist, it does. I took a screenshot. Placing a bet, https://i.snipboard.io/HKEByY.jpg Bet was rejected, (not refunded) https://i.snipboard.io/EJIjqF.jpg Okay, I contacted Sportbets, they goes, "I can see that the round before was played correctly." https://i.snipboard.io/TIMQ6q.jpg If all bets are rejected how I played correctly? I tried a 3rd rebet with recording application after the dialog. Bet was rejected, (maybe a refund?) https://i.snipboard.io/UalCHx.jpg The game ended https://i.snipboard.io/xdEeSH.jpg I gain no control in this game. Their system marked me a win, (before bet 0.77mb, after win 0.77mb) https://i.snipboard.io/zUpyku.jpg (Play history) Now the 4th rebet. Placing a bet, https://i.snipboard.io/i4jYTL.jpg Balance goes 0 https://i.snipboard.io/x0CpSk.jpg (https://i.snipboard.io/x0CpSk.jpg) Games are not played correctly, their support took half hour for a ticket number. Ezugi, bad game provider, they said need 48 hours to investigate. |