Title: [RESOLVED] Roobet.com casino? Post by: dkbit98 on December 26, 2019, 10:39:44 AM https://i.imgur.com/ivMCKtC.png
https://i.imgur.com/cgW5FeI.jpg We all know what happened with @yahoo62278 here: https://bitcointalk.org/index.php?topic=5206650.0 Recently I entered the giveaway draw on discord and won 150$ There where no any special rules. Then later on the last day they added the rule that new Roobet accounts can't win anything. We can see a pattern here... Curacao pattern ;D https://i.imgur.com/Vhn94B2.png https://i.imgur.com/vbzE87l.png https://i.imgur.com/Xy6KNr6.png EDIT: I am happy to say that roobet cleared their name and paid me and yahoo what they should. For more information you can read all posts in this topic. Title: Re: Roobet.com is NOT honest casino Post by: examplens on December 26, 2019, 12:07:59 PM very strange. Giveaways, contest or any promotions serve to attract new users. it is logical that new users will appear to participate in the giveaway. They also have a video contest here where is no limit about newbie and his new users, I'm curious what there going to go wrong.
refusing payment again clears the doubt who is in right on yahoo62278's case. Title: Re: Roobet.com is NOT honest casino Post by: dkbit98 on December 26, 2019, 12:16:20 PM very strange. Giveaways, contest or any promotions serve to attract new users. it is logical that new users will appear to participate in the giveaway. They also have a video contest here where is no limit about newbie and his new users, I'm curious what there going to go wrong. refusing payment again clears the doubt who is in right on yahoo62278's case. I don't care about their shitty 150$ at all There should be public rules before some competition or giveaway, but this was not the case here. I saw giveaway on Twitter and discord with no rules at all. They obviously don't want new people to join their Curacao website :P Title: Re: Roobet.com is NOT honest casino Post by: Tytanowy Janusz on December 26, 2019, 12:17:01 PM very strange. Giveaways, contest or any promotions serve to attract new users. it is logical that new users will appear to participate in the giveaway. I think that Roobet is also not honest with their house edge. Despite the fact that their house edge is one of the highest they seems to set it much higher than they claim.: Our average Return To Player (RTP) on all game modes is ~ 98%. So, the house edge is 6.7% I'm confused...@absolutely-positioned Few days ago i've seen "1% house edge" written under each game despite roulette. Now i see that it disappear. I've calculated house edge on dice and its 2,37%. Is it a mistake, temporary increase or permanent? I didn't see any announcement about that. OP still shows 1% house edge. https://i.imgur.com/JId3Sr5.png We are updating this image currently, will be updated today. Our average Return To Player (RTP) on all game modes is ~ 98%. You can read more information about our 13 days of Roo promo and site improvements here: https://www.twitlonger.com/show/n_1sr3buq Title: Re: Roobet.com is NOT honest casino Post by: dkbit98 on December 26, 2019, 12:21:56 PM Faucet hunters will come to participate in giveaways not gamblers. Gambler is looking for low house-edge. Someone who is about to bet high don't care about 0.1$ rain on chat. Roobet house edge is one of the highest and I think that they are not honest with it too: So I am now a faucet hunter? ;D If I accept the role of 'faucet hunter'... then can I call Roobet Curacao a Scam? Maybe @yahoo62278 is also a 'faucet hunter' ;D You are also participating in bounties...are you a 'bounty hunter' then? Title: Re: Roobet.com is NOT honest casino Post by: marlboroza on December 26, 2019, 01:22:00 PM Pictures or it didn't happen.
Gambling sites usually have "no new accounts are allowed to join contest" rule (or something similar) to avoid abuse but if they didn't state that rule and you have won $150 then they should pay you. Title: Re: Roobet.com is NOT honest casino Post by: ryzaadit on December 26, 2019, 01:30:43 PM Your discord name @duskonaut ?
Yes, they reroll the giveaway but...... Yesterday before the draw happened, @thomas from Roobet giving another rule for a brand new account discord or roobet account cant participate for the giveaway. I believe the reason, just like @marlboroza post, to avoid abuser and something like that. Title: Re: Roobet.com is NOT honest casino Post by: dkbit98 on December 26, 2019, 01:37:20 PM Pictures or it didn't happened. Gambling sites usually have "no new accounts are allowed to join contest" rule (or something similar) to avoid abuse but if they didn't state that rule and you have won $150 then they should pay you. Now I don't want their fcking money.... it's matter of principles. They added their special rule in last day after all people joined. Pictures added. Yes, they reroll the giveaway but...... Yesterday before the draw happened, @thomas from Roobet giving another rule for a brand new account discord or roobet account cant participate for the giveaway. When I and other people joined there where no special rules. He added them on last day. Now I don't want that money, but I will 'promote' Roobet for the rest of my life ;D Title: Re: Roobet.com is NOT honest casino Post by: Theb on December 26, 2019, 03:12:10 PM Recently I entered the giveaway draw on discord and won 150$ There where no any special rules. Then later on the last day they added the rule that new Roobet accounts can't win anything. Something only a scam gambling site would do. Rules changes must be made or at least be completely stated before the draw happened not after who actually after someone wins the contest. Rule changes like this are something that shouldn't be accepted, it's like joining a raffle where the rules and conditions suddenly change because you won it is simply unfair for you as the winner. I would wait for any further developments on Yahoo's case if they honor his winnings and of course honor your payout before I get too trigger happy with my negative feedback. Title: Re: Roobet.com is NOT honest casino Post by: dkbit98 on December 26, 2019, 03:50:00 PM Something only a scam gambling site would do. Rules changes must be made or at least be completely stated before the draw happened not after who actually after someone wins the contest. Rule changes like this are something that shouldn't be accepted, it's like joining a raffle where the rules and conditions suddenly change because you won it is simply unfair for you as the winner. I would wait for any further developments on Yahoo's case if they honor his winnings and of course honor your payout before I get too trigger happy with my negative feedback. I doubt anything will happen with Yahoo case, and I will let them enjoy their small Curacao bubble space. I don't ask anything and I don't accept anything from them. Title: Re: Roobet.com is NOT honest casino Post by: actmyname on December 26, 2019, 11:06:45 PM Whenever the whole "terms may be changed at any time" shenanigans start, it's when you know that they just inserted it it for their exclusive benefit. The same can be said for many casino ToS statements, including those of AML and prevention of "bonus fraud"
Title: Re: Roobet.com is NOT honest casino Post by: absolutely-positioned on December 27, 2019, 12:00:12 AM The rule was stated before you had won your giveaway, you can check the time stamps in our discord channel "codes": https://discord.gg/M2kq6x
Those are the rules we have for our giveaways and if you do not like them then you don't have to enter our giveaways going forward. I'd ask you to take down your negative reps on our bitcointalk account as those were made out of your frustration for being a winner that did not follow our giveaway rules. Title: Re: Roobet.com is NOT honest casino Post by: HCP on December 27, 2019, 01:10:42 AM The rule was stated before you had won your giveaway, you can check the time stamps in our discord channel "codes": https://discord.gg/M2kq6x The "codes" channel has nothing in there relating to this... it's just a bunch of promocodes being posted... how does that relate to this claim? ???In the #giveaway channel it is hard to see what the original rules were because the original post has been edited... and/or it looks like posts have been deleted. There is mention of "rules posted above apply"... but there aren't any rules posted there that I can see??!? ??? https://i.imgur.com/WMc6Ze5.png In fact... the only thing I could find "above" that looked like "rules" was a post on November the 1st... stating that "anyone could enter": https://i.imgur.com/JE8atTV.png What I can see is that you've now added a #giveaway-rules channel... TODAY: https://i.imgur.com/h1zXVxs.png Title: Re: Roobet.com is NOT honest casino Post by: yahoo62278 on December 27, 2019, 01:41:28 AM The rule was stated before you had won your giveaway, you can check the time stamps in our discord channel "codes": https://discord.gg/M2kq6x You guys are not exactly coming off as the "honest" casino here lately. Those are the rules we have for our giveaways and if you do not like them then you don't have to enter our giveaways going forward. I'd ask you to take down your negative reps on our bitcointalk account as those were made out of your frustration for being a winner that did not follow our giveaway rules. Besides my case, this case pops up. If he made a discord account prior to 7 days before the giveaway then pay him. You should think more about how these claims harm your rep vs we are sticking to our guns. Some of us are fairly high rollers, fuck us once shame on you. Fuck us twice bye bye to your rep. Title: Re: Roobet.com is NOT honest casino Post by: absolutely-positioned on December 27, 2019, 03:11:56 AM The rule was stated before you had won your giveaway, you can check the time stamps in our discord channel "codes": https://discord.gg/M2kq6x You guys are not exactly coming off as the "honest" casino here lately. Those are the rules we have for our giveaways and if you do not like them then you don't have to enter our giveaways going forward. I'd ask you to take down your negative reps on our bitcointalk account as those were made out of your frustration for being a winner that did not follow our giveaway rules. Besides my case, this case pops up. If he made a discord account prior to 7 days before the giveaway then pay him. You should think more about how these claims harm your rep vs we are sticking to our guns. Some of us are fairly high rollers, fuck us once shame on you. Fuck us twice bye bye to your rep. Your case was never a bug nor scam acquisition. It was a case something that you felt should be changed on site, we have listened to the communities feedback and have made those changes. We are all for the community sticking to their guns, but when "sticking to our guns" leads to false interpretation and people being upset because of set rules not being followed/being outlandish on this forum to try and get what they want, in a harmful way, it's just shameful and unreasonable. The case brought up here isn't due to his new Discord account, it's in regards to him having a brand new Roobet account. Why do we have the rule implemented where brand new Roobet users can't participate? - So that people don't spam the creation of accounts on-site and ultimately bring multiple entries into the discord giveaways. We invested into this forum with our signature campaign and advertising on this forum because we have nothing but respect for the forum itself and the users it holds, including fairly high rollers like yourself but the twisted games that are played to try and get your way are not something we fold into. Title: Re: Roobet.com is NOT honest casino Post by: absolutely-positioned on December 27, 2019, 03:18:27 AM The rule was stated before you had won your giveaway, you can check the time stamps in our discord channel "codes": https://discord.gg/M2kq6x The "codes" channel has nothing in there relating to this... it's just a bunch of promocodes being posted... how does that relate to this claim? ???In the #giveaway channel it is hard to see what the original rules were because the original post has been edited... and/or it looks like posts have been deleted. There is mention of "rules posted above apply"... but there aren't any rules posted there that I can see??!? ??? https://i.imgur.com/WMc6Ze5.png In fact... the only thing I could find "above" that looked like "rules" was a post on November the 1st... stating that "anyone could enter": https://i.imgur.com/JE8atTV.png What I can see is that you've now added a #giveaway-rules channel... TODAY: https://i.imgur.com/h1zXVxs.png I apologize, it is the giveaway channel that has this information: https://discord.gg/K99m79 The giveaway rules were posted to further clarify the rule that we had stated in the giveaway channel. We don't gain anything from picking a new winner of the giveaway, nor would we cause a spectacle over $150. It's the fact that the specific rule was stated in the giveaways channel prior to the giveaway roll taking place and it's really as simple as that. If we did not make a clear announcement of the giveaway rule before the draw, then I would understand further to the point to give proper compensation to sed individual, but the rule was posted before the draw. Title: Re: Roobet.com is NOT honest casino Post by: Bttzed03 on December 27, 2019, 04:05:19 AM ~ When you announced the giveaway, you should have set the rules at the time of announcement and not before the draw. You tricked people like OP to join your discord community and create a roobet account.If we did not make a clear announcement of the giveaway rule before the draw, then I would understand further to the point to give proper compensation to sed individual, but the rule was posted before the draw. Title: Re: Roobet.com is NOT honest casino Post by: HCP on December 27, 2019, 08:13:48 AM It's the fact that the specific rule was stated in the giveaways channel prior to the giveaway roll taking place and it's really as simple as that. If we did not make a clear announcement of the giveaway rule before the draw, then I would understand further to the point to give proper compensation to sed individual, but the rule was posted before the draw. And that's the problem... I can't see any evidence, either way... ¯\_(ツ)_/¯Messages have been edited (or possibly deleted?)... So, I don't see any evidence of any rules being posted in the channel except for the "anyone can enter" rule that was posted back in November. So where was it stated that new accounts were not eligible? Was it in the Giveaway announcement post that was made on Dec 15th (and later edited on Dec 25th?) ??? Or are you saying that the comment you made just prior to draw was the rule being posted? ??? If so, that's pretty much "bait and switch"... "hey come join our giveaway and check out our site etc!" *** 11 days later *** "oh, btw, new accounts are not actually eligible... ok the winner is XXX" That's not a great look tbh... But, just so we're clear, I don't believe there is solid evidence (unless someone has a screenshot of these "rules posted above") that proves nor disproves the OPs claim... Title: Re: Roobet.com is NOT honest casino Post by: dkbit98 on December 27, 2019, 09:49:15 AM I'd ask you to take down your negative reps on our bitcointalk account as those were made out of your frustration for being a winner that did not follow our giveaway rules. I will not remove my negative trust as I dont trust you or your Curacao casino. I am not frustrated at all and I never complained to you not in PM not in public discord, because I don't care about your shitty 150$ Thomas the Trikster added this 'special rule' after everyone joined and participated and that is NOT HONEST at all. Rules should be stated CLEARLY BEFORE you start something like this, and not hidden in some secret place.... They edited and deleted everything... I posted images in first post. There was NO rules. not on Twitter (where I saw this giveaway ann) and not on discord. When you announced the giveaway, you should have set the rules at the time of announcement and not before the draw. You tricked people like OP to join your discord community and create a roobet account. Exactly.They are Curacao dishonest tricksters Besides my case, this case pops up. If he made a discord account prior to 7 days before the giveaway then pay him. You should think more about how these claims harm your rep vs we are sticking to our guns. Some of us are fairly high rollers, fuck us once shame on you. Fuck us twice bye bye to your rep. I don't want their dirty money and I was honest about this case. They also pretended like they don't know anything about your case ;D https://i.imgur.com/TmH7Osq.jpg Maybe they should change their name to ROBBER casino Title: Re: Roobet.com is NOT honest casino Post by: marlboroza on December 27, 2019, 12:19:39 PM Why do we have the rule implemented where brand new Roobet users can't participate? - So that people don't spam the creation of accounts on-site and ultimately bring multiple entries into the discord giveaways. It doesn't sound fair to invite people to join giveaway and then, when they win, to tell them to go away. You can call it whatever you like but you just don't add or change giveaway rules after you announce winner.Do you have any actual proof that OP scammed giveaway? Do you have any proof that whoever won that giveaway doesn't have more that one "old" roobet account? So far I see this: 1) 1 month old gambling site 2) scammed yahoo62278 (https://bitcointalk.org/index.php?topic=5206650.0) 3) scammed dkbit98 (https://bitcointalk.org/index.php?topic=5212669.0) Title: Re: Roobet.com is NOT honest casino Post by: suchmoon on December 27, 2019, 02:46:01 PM Why do we have the rule implemented where brand new Roobet users can't participate? - So that people don't spam the creation of accounts on-site and ultimately bring multiple entries into the discord giveaways. It doesn't sound fair to invite people to join giveaway and then, when they win, to tell them to go away. You can call it whatever you like but you just don't add or change giveaway rules after you announce winner.Do you have any actual proof that OP scammed giveaway? Do you have any proof that whoever won that giveaway doesn't have more that one "old" roobet account? So far I see this: 1) 1 month old gambling site 2) scammed yahoo62278 (https://bitcointalk.org/index.php?topic=5206650.0) 3) scammed dkbit98 (https://bitcointalk.org/index.php?topic=5212669.0) 4) lying about house edge. Title: Re: Roobet.com is NOT honest casino Post by: dkbit98 on December 28, 2019, 12:21:06 PM Latest Update from their contest:
- 7:13am UTC = 11:13pm PSTIs it now 28th December PST? ??? Agree, I converted my time zone to PST..you closed it on 27th DEC 11:00PM PST As you mention it should be closed on 28th DEC 11:59PM PST https://i.imgur.com/uv7sPZO.png and this time is the 12 m.n. of PST which is equivalent to 8:00am of Forum time which is UTC. https://i.imgur.com/S7BeNVq.png Therefore, the entry of this guy should be included. Entry: https://www.youtube.com/watch?v=QB6HO0Yu5sg It seems unfair, early closing of contest and PST wasn't included in the original post. And, maybe there are people who're still trying to make a video for this contest and will send it later, assuming that this contest was based on the default timezone which is the forum time (UTC). Roobet Username: MediaBuzz Affiliate Link: https://roobet.com/?ref=mediabuzz Anyways, this might help for future situations; http://archive.md/GyY5k Well that is just 'great' they are also LIARS and cheaters! I see they also have contest in forum now, and I expect to see more people feedback soon. After all this I think that member absolutely-positioned should not be trusted and he deserves a red flag. https://bitcointalk.org/index.php?action=trust;u=2688418 What do you think? Title: Re: Roobet.com is NOT honest casino Post by: LoyceV on December 28, 2019, 02:18:12 PM We invested into this forum with our signature campaign and advertising on this forum because we have nothing but respect for the forum itself and the users it holds, including fairly high rollers like yourself but the twisted games that are played to try and get your way are not something we fold into. If that's the case, you have a lot to learn. Building a reputation takes a long time, but it can be quickly destroyed. Or as we say in Dutch: "vertrouwen komt te voet en gaat te paard (https://translate.google.com/#view=home&op=translate&sl=auto&tl=en&text=vertrouwen%20komt%20te%20voet%20en%20gaat%20te%20paard)".In the casino business, your reputation is all you have. You should be absolutely trustworthy in everything you do. When running a contest, I assume you do so to gain publicity, and get new players. Even though they say "there is no bad publicity", it taints your image, and that can't be the goal of your contest. I've managed several contests (https://bitcointalk.org/index.php?topic=1777744.0) in the past, and always tried to make clear and complete rules from the moment the contest starts. I don't care about your shitty 150$ @absolutely-positioned: as a gesture of good will, are you willing to donate $150 to a charity?Title: Re: Roobet.com is NOT honest casino Post by: TalkStar on December 28, 2019, 04:39:05 PM So far I see this: Last week when Yahoo62278 opened a thread on scam accusation at that moment my thinking was that their authority will solve the matter as soon as possible. Today after reading this new topic i am pretty much sure that they have no interest to protect their users rights. keeping trust on their promises will not be a wise idea for sure. Already within 1 or 2 weeks we have got two incidents about this casino platform and both of the matter is remain unsolved. I don't think they want to build reputation rather than creating fear for casino players. 1) 1 month old gambling site 2) scammed yahoo62278 (https://bitcointalk.org/index.php?topic=5206650.0) 3) scammed dkbit98 (https://bitcointalk.org/index.php?topic=5212669.0) Title: Re: Roobet.com is NOT honest casino Post by: dkbit98 on December 28, 2019, 05:38:03 PM https://i.imgur.com/4begy82.jpg
http://archive.md/JEy2f Entries for this creative competition are now closed. Keep an eye on this thread for the winners which will be announced on January 1st. Thank you all for your entries and good luck! Closing the submission almost 9 hours before it's supposed to end, that's very professional of roobet. Could it be that they've selected winners already? ... so I cant submit my creative video? Last day to submit: 28 dec. it mean that you can submit it not more than 11:59 PM on 28 Dec. BUT... "The rules are subject to change at Roobets discretion" so, OP WIN. ... Title: Re: Roobet.com is NOT honest casino Post by: absolutely-positioned on December 28, 2019, 08:41:13 PM https://i.imgur.com/4begy82.jpg http://archive.md/JEy2f Entries for this creative competition are now closed. Keep an eye on this thread for the winners which will be announced on January 1st. Thank you all for your entries and good luck! Closing the submission almost 9 hours before it's supposed to end, that's very professional of roobet. Could it be that they've selected winners already? ... so I cant submit my creative video? Last day to submit: 28 dec. it mean that you can submit it not more than 11:59 PM on 28 Dec. BUT... "The rules are subject to change at Roobets discretion" so, OP WIN. ... This has been addressed and entries have been extended 24 hours. We appreciate you pointing that out, have a great one! Title: Re: Roobet.com is NOT honest casino Post by: dkbit98 on December 28, 2019, 09:01:27 PM Cheers!
Just one more mistake for your overall bitcointalk reputation... I am absolutely sure we will see much more of them soon :P Title: Re: Roobet.com is NOT honest casino Post by: absolutely-positioned on December 29, 2019, 03:53:16 AM Cheers! Just one more mistake for your overall bitcointalk reputation... I am absolutely sure we will see much more of them soon :P We have reached out to you to speak to you further about your concern. Title: Re: Roobet.com is NOT honest casino Post by: morvillz7z on December 29, 2019, 08:08:10 PM Can anyone find their discord channel? None of the invites work anymore. Did they shut it down for some reason?
Title: Re: Roobet.com is NOT honest casino Post by: dkbit98 on December 29, 2019, 11:58:25 PM Can anyone find their discord channel? None of the invites work anymore. Did they shut it down for some reason? https://i.imgur.com/rCuNYBl.png https://i.imgur.com/zAkXT4g.png I left their discord channel, but this is the link I used: https://discord.gg/4ubbVaF Looks like they deleted it... They contacted me and said they are sorry and offered to pay me what I won. I also told them they must fix what they did with yahoo62278, and make things right. Lets see what happens next. Title: Re: Roobet.com is NOT honest casino Post by: examplens on December 30, 2019, 12:31:54 AM After ruining the reputation and red painting, they trying to clearing his name. I don't think it's going so easy. Changing rules again and accept your giveaway participation. :D
He spent three days to eat his shit and renounce of $150. I guess how much time needs to solve mistake with yahoo62278. the moment they changed their website from "fair casino" to "you lose a lot but we also give back a bit" they lost so many customers that even the topic is not moving as fast as it used to, yet they claim the customers are happy so there must be some customers outside of bitcointalk that still fill enough spaces on their casino to make a profit. From Title: Re: Roobet.com is NOT honest casino Post by: dkbit98 on December 30, 2019, 11:13:46 AM After ruining the reputation and red painting, they trying to clearing his name. I don't think it's going so easy. Changing rules again and accept your giveaway participation. :D He spent three days to eat his shit and renounce of $150. I guess how much time needs to solve mistake with yahoo62278. Well at least they are willing to change some things in the last moment. ;D If they also want to see change in their trust feedback, than they need to talk with yahoo62278 Title: Re: Roobet.com is NOT honest casino Post by: roycilik on December 30, 2019, 11:47:35 AM I left their discord channel, but this is the link I used: https://discord.gg/4ubbVaF Looks like they deleted it... I think I was kicked by them, apparently they deleted the Discord channel it looks like they will only use Telegram and Twitter channels to avoid negative comments :D Title: Re: Roobet.com is NOT honest casino Post by: absolutely-positioned on December 31, 2019, 03:34:23 PM So sum things up.
1. We hosted a giveaway on our Discord and you won it fair and square. 2. Our employee who runs giveaways thought a rule about new accounts should be added because we had a lot of multi accounts being created for multiple entries. 3. There was a dispute about whether or not the rule was made before or after your win. 4. We did not handle this well. It did not get to the right people in time and we sincerely apologise. We have paid you $200 for the giveaway. We are not scammers, we've been around for more than a year now with hundreds of giveaways, tens of thousands of dollars given to our players. Again, on behalf of Roobet I'm sorry for how this was dealt with, you should have just gotten your money right then and there. While we're not brand new, we're still working on our inner-team communication as we grow. Title: Re: Roobet.com is NOT honest casino Post by: examplens on December 31, 2019, 04:52:30 PM So sum things up. 1. We hosted a giveaway on our Discord and you won it fair and square. 2. Our employee who runs giveaways thought a rule about new accounts should be added because we had a lot of multi accounts being created for multiple entries. 3. There was a dispute about whether or not the rule was made before or after your win. 4. We did not handle this well. It did not get to the right people in time and we sincerely apologise. We have paid you $200 for the giveaway. We are not scammers, we've been around for more than a year now with hundreds of giveaways, tens of thousands of dollars given to our players. Again, on behalf of Roobet I'm sorry for how this was dealt with, you should have just gotten your money right then and there. While we're not brand new, we're still working on our inner-team communication as we grow. Quote this for reference. I would like to hear from dkbit98 about this payment. Also, there https://bitcointalk.org/index.php?topic=5206650.msg53388976#msg53388976 is no movement here and it seems not to be moving and solving that. Why do you need to receive five red trusts to take the whole situation seriously? Title: Re: Roobet.com is NOT honest casino Post by: absolutely-positioned on December 31, 2019, 05:02:32 PM So sum things up. 1. We hosted a giveaway on our Discord and you won it fair and square. 2. Our employee who runs giveaways thought a rule about new accounts should be added because we had a lot of multi accounts being created for multiple entries. 3. There was a dispute about whether or not the rule was made before or after your win. 4. We did not handle this well. It did not get to the right people in time and we sincerely apologise. We have paid you $200 for the giveaway. We are not scammers, we've been around for more than a year now with hundreds of giveaways, tens of thousands of dollars given to our players. Again, on behalf of Roobet I'm sorry for how this was dealt with, you should have just gotten your money right then and there. While we're not brand new, we're still working on our inner-team communication as we grow. Quote this for reference. I would like to hear from dkbit98 about this payment. Also, there https://bitcointalk.org/index.php?topic=5206650.msg53388976#msg53388976 is no movement here and it seems not to be moving and solving that. Why do you need to receive five red trusts to take the whole situation seriously? We had a max profit set to $2,000. We allowed people to bet what they'd like even if the win exceeded max profit (you'd just get paid max profit). This is similar to what a lot of casinos do, brick and mortar and online. This was well known in our casino by most of our High Rollers, who all had no issue with this. We were in the process of changing this so that you could no longer bet that high, and this user "misclicked" and won 36x on a large bet, he got paid $2,000. If we had the rule already in place, he wouldn't have been $2,000 richer than he had been that day from a missclick. Title: Re: Roobet.com is NOT honest casino Post by: examplens on December 31, 2019, 07:01:11 PM So sum things up. 1. We hosted a giveaway on our Discord and you won it fair and square. 2. Our employee who runs giveaways thought a rule about new accounts should be added because we had a lot of multi accounts being created for multiple entries. 3. There was a dispute about whether or not the rule was made before or after your win. 4. We did not handle this well. It did not get to the right people in time and we sincerely apologise. We have paid you $200 for the giveaway. We are not scammers, we've been around for more than a year now with hundreds of giveaways, tens of thousands of dollars given to our players. Again, on behalf of Roobet I'm sorry for how this was dealt with, you should have just gotten your money right then and there. While we're not brand new, we're still working on our inner-team communication as we grow. Quote this for reference. I would like to hear from dkbit98 about this payment. Also, there https://bitcointalk.org/index.php?topic=5206650.msg53388976#msg53388976 is no movement here and it seems not to be moving and solving that. Why do you need to receive five red trusts to take the whole situation seriously? We had a max profit set to $2,000. We allowed people to bet what they'd like even if the win exceeded max profit (you'd just get paid max profit). This is similar to what a lot of casinos do, brick and mortar and online. This was well known in our casino by most of our High Rollers, who all had no issue with this. We were in the process of changing this so that you could no longer bet that high, and this user "misclicked" and won 36x on a large bet, he got paid $2,000. If we had the rule already in place, he wouldn't have been $2,000 richer than he had been that day from a missclick. I have already said my opinion on the whole thing. Bug on your platform is your fault. Misclick is no excuse, if he lost because of a misclick, you will take all of his money from overbet. Also, "We allowed people to bet what they'd like" is pure nonsense. You will allow $2000 on a bet with 36x multiplayer, so the user can only to lose money. I would like to meet a person who likes to risk $2000 without possibility to win anything. as far as I know yahoo62278, he probably wouldn’t insist to pay them immediately if it may affect your further solvency. I'm pretty sure he'd be open to a deal and not make you bankrupt. to all this a very bad reaction by your side blocking them on your chat and ignoring the complete situation. It is similar to your misunderstanding with dkbit98, it is your fault, you were not clear with the rules I suppose it's because of the lack of guidance leading giveaways. It is normal, people make mistakes, but the bigger mistake is when you don't accept your own mistakes. I'm thinking if you would admit it that dkbit98 did not post this case here. Title: Re: Roobet.com is NOT honest casino Post by: absolutely-positioned on December 31, 2019, 07:09:27 PM So sum things up. 1. We hosted a giveaway on our Discord and you won it fair and square. 2. Our employee who runs giveaways thought a rule about new accounts should be added because we had a lot of multi accounts being created for multiple entries. 3. There was a dispute about whether or not the rule was made before or after your win. 4. We did not handle this well. It did not get to the right people in time and we sincerely apologise. We have paid you $200 for the giveaway. We are not scammers, we've been around for more than a year now with hundreds of giveaways, tens of thousands of dollars given to our players. Again, on behalf of Roobet I'm sorry for how this was dealt with, you should have just gotten your money right then and there. While we're not brand new, we're still working on our inner-team communication as we grow. Quote this for reference. I would like to hear from dkbit98 about this payment. Also, there https://bitcointalk.org/index.php?topic=5206650.msg53388976#msg53388976 is no movement here and it seems not to be moving and solving that. Why do you need to receive five red trusts to take the whole situation seriously? We had a max profit set to $2,000. We allowed people to bet what they'd like even if the win exceeded max profit (you'd just get paid max profit). This is similar to what a lot of casinos do, brick and mortar and online. This was well known in our casino by most of our High Rollers, who all had no issue with this. We were in the process of changing this so that you could no longer bet that high, and this user "misclicked" and won 36x on a large bet, he got paid $2,000. If we had the rule already in place, he wouldn't have been $2,000 richer than he had been that day from a missclick. I have already said my opinion on the whole thing. Bug on your platform is your fault. Misclick is no excuse, if he lost because of a misclick, you will take all of his money from overbet. Also, "We allowed people to bet what they'd like" is pure nonsense. You will allow $2000 on a bet with 36x multiplayer, so the user can only to lose money. I would like to meet a person who likes to risk $2000 without possibility to win anything. as far as I know yahoo62278, he probably wouldn’t insist to pay them immediately if it may affect your further solvency. I'm pretty sure he'd be open to a deal and not make you bankrupt. to all this a very bad reaction by your side blocking them on your chat and ignoring the complete situation. It is similar to your misunderstanding with dkbit98, it is your fault, you were not clear with the rules I suppose it's because of the lack of guidance leading giveaways. It is normal, people make mistakes, but the bigger mistake is when you don't accept your own mistakes. I'm thinking if you would admit it that dkbit98 did not post this case here. Title: Re: Roobet.com is NOT honest casino Post by: dkbit98 on December 31, 2019, 08:08:03 PM They contacted me and said they are sorry and offered to pay me what I won. I also told them they must fix what they did with yahoo62278, and make things right. @absolutely-positioned As I said in this post earlier, and in private conversation, you also need to correct your mistake with yahoo62278 if you want to see change for your profile feedback. I am sure you can all find some kind of compromise. Please be patient, it is new year. All the best in 2020 Title: Re: Roobet.com is NOT honest casino Post by: absolutely-positioned on January 01, 2020, 01:03:34 AM They contacted me and said they are sorry and offered to pay me what I won. I also told them they must fix what they did with yahoo62278, and make things right. @absolutely-positioned As I said in this post earlier, and in private conversation, you also need to correct your mistake with yahoo62278 if you want to see change for your profile feedback. I am sure you can all find some kind of compromise. Please be patient, it is new year. All the best in 2020 |