Bitcoin Forum

 Exrates exchange


What happened::

From 28 jan exrates exchange didn’t let me withdraw my btc because of suspicious activity and the only response i get from them wait we are checking and banned me from telegram.

Scammers Profile Link:

Www.exrates.me


Amount Scammed:   0.137 btc.  

Proof of Payment:

https://e.top4top.io/p_1506ve2yy0.png

Additional Notes:  

They banned me from telegram group

https://e.top4top.io/p_1506n2y8w0.png


And this is my deposit process to exrates

https://e.top4top.io/p_1506j78860.png

Is this a Scam Accusations? If so, please follow the format below:

What happened::
Scammers Profile Link:
Reference Link:
Amount Scammed:
Payment Method:
Proof of Payment:
PM/Chat Logs:
Additional Notes:

Most unformatted posts will not be taken care of and addressed, so please edit the OP  ;)
Also, when looking at your images, it seems your withdrawal request has been denied for a reason, just by looking carefully, I think this is not a complete scam.

what is the meaning of taking people money and not be able to withdraw and try to talk to them to get asolution and all they say just wait

If you want to create any Scam Accusations against someone you have to post all information and proof. your post is not clear much.

Anyway, Did you tried to contact support through email/live chat? I have faced some problem with this exchange long ago. withdrawal took more than 24 hours even sometimes it canceled after 12 hours. ::) This is a shady exchange to me. And it's volume is fake.

this is from 28 january and no thing happened till now and yes i talked to them they don’t know when this will end and all they say please wait

Sorry for losing your money, but upon checking the site, there was no reason for you to trust them and deposit that amount.
When searching you will find many topics^{[1] [2] [3]} that talk about them being scammers.

[1] EXRATES.ME is a scam Exchange (https://bitcointalk.org/index.php?topic=5207656.new;topicseen#new)
[2] Review Exrates.me exchange (https://bitcointalk.org/index.php?topic=3369003.0) from 2018
[3] EXRATES.ME is a scam Exchange (https://bitcointalk.org/index.php?topic=4479898.20) from 2018

Unsurprisingly, they are still working, it seems that many people invest in these platforms without doing any research.

i didn’t know about that i know this my mistake

Talked to support today and here is the response

Chat started: 2020-02-17 02:51 PM UTC

(02:51:00 PM) Ahmed : Hi
(02:51:23 PM) *** Richard joined the chat ***
(02:51:28 PM) Richard: Hello! Welcome to customer support chat. Thank you for visiting our platform.
(02:51:33 PM) Richard: How can we help you today?
(02:51:55 PM) Ahmed : Hello there is no response for my account situation
(02:52:25 PM) Ahmed : It has been 20 days
(02:52:59 PM) Richard: Please give me a moment to check your account.
(02:53:17 PM) Ahmed : Ok
(02:55:46 PM) Richard: Unfortunately, there is no news on your investigation.
(02:56:53 PM) Ahmed : How long should i wait to get my money
(02:57:09 PM) Ahmed : This is frustrating
(02:57:46 PM) Richard: Sorry for the inconvenience.
(02:58:09 PM) Richard: Security team is still investigation, I do not know when they going to finish their investigation.

It seems that talking to them won't solve any problems  ::) This time and the next time, they can continue to use that reason to not pay you, support has no right to interfere with the investigation. LOL. Support features are useless there  >:( It is no coincidence that there are other allegations about this exchange  :D Hopefully you can get the money, this topic should be more touched so others can see it

yes the same reason every time and they say we don’t know when this will end they don’t know anything actually and the security team is sleeping

I think you are wasting your time trying to get your money back from a scammer who stole it and stole others’ money.
There are many similar cases. Unfortunately, the support team will not care for their reputation and therefore will not consider how much money will be given to you.
The best solution is to contribute to spreading awareness and preventing others from using this service.

If you are from a country that supports crypto (regulation,) ask a lawyer and he may help you.

yes i will spread this situation i already wrote it on twitter and wrote a topic here is there anyplace else that i can write in

And no one in exrates exchange dare to respond to my accusations

And this is the telegram support no one knows anything

https://d.top4top.io/p_1509h3ir80.png

Is there anyone know any coinfirm that i can contact to get my money

Firstly I am sorry about you getting scammed. You are not the first and you will not be the last person to be scammed but I really hoped you had researched about them before you sent your funds to them.

Just to let you know coinsbit, p2pb2b, exrates and whitebit are all scam exchanges that are connected with the same group of scammers that have one Ukrainian super-scammer called Valerii Solodovnyk as a common link.

In the case of exrates exchange, there is something you can do. Exrates is owned by: DexTechnologies OÜ which is registered in Estonia and has the company number as: 14499374

Estonian law, rules, regulations and policies apply to them therefore report them to the Estonian authorities.

1) Firstly, report them for tax evasion because they have filed micro accounts for their previous tax returns yet they claim to trade over $1 billion every day. For a company that claims to trade over $365 billion a year they have not paid any tax so when the Estonian authorities hear that they did not receive potential tens of millions of USD$ I am sure they will take a look fast:

https://i.postimg.cc/xdHZvf16/exrates-Copy.png


2) Second, report them to the Estonian authorities for what they did to you by scamming your crypto. Give them as much detail as possible: cybercrime@politsei.ee

That should hopefully shut down their trash fake exchange website.

hi can i talk to you please

Telegram support talked to me ant told me my account is still checking and allow me to withdraw .025 of my withdrawal

I got Almost half of my money and waiting for the rest of my money i will update

This is really a good sign, I hope you can get all your money back and end this allegation. But I have a question, why do they divide your money into parts for payment? Why did they not send all your money once?

thank you and I don’t know about this i think to pay more fee to exchange I don’t know

Didn’t get the rest of my money until now they said (still checking the account)

Until now there is no news from exrates about the rest of my money

This is really not transparent, they sent you half the money, but it seems they want to stop there. Keep this topic up to date until they pay you the full amount. Anyway, you did nothing wrong so you could lose any money  ;)

Exrates gave me another 0.025 the rest is .04 btc

Good to see progress, here. Them arbitrarily allowing you to withdraw random amounts imho is a sign they're selectively scamming their users. Maybe they run on fractional reserve, and in such cases, it is sometimes enough to just be annoying. It's not that high of an amount, so chances are good that they'll give in at some point and let you withdraw your remaining amount.

Just stay friendly (as you did… I know there's plenty of reason to not stay friendly, but if you need your money back, this is sadly the best way to go), and remember them again and again, and hopefully, you will be able to get everything out of this nonsense exchange. :)

@OP - If you manage to get your funds out never ever use these scammers again. Just remember, coinsbit, p2pb2b, whitebit and of course exrates are all operated by the same scammers.

@allyouracid - just as you stated, they are letting him have his crypto back but dragging it out by returning it in small pieces but is this really the classic case of selective scamming? It does not appear to have the hallmarks.

You're right; I kinda wrote this post between door and angle. It really looks more like a fractional reserve scam, with few users being lucky enough to get their money back when they persistently remind the operators that they're still owed money. :)

I got my money from exrates but I don’t recommend this exchange