Bitcoin Forum

Recently, Localbitcoins ban few countries from using the localbitcoins and i am belong to one of these countries. They did not mention that they will not allow the withdrawal. But when i try to withdraw, its says, verify your identity. When i click on verify, it does not allow me to verify and it is grayed out.


https://i.imgur.com/fV7TeK8.png

https://i.imgur.com/KpQXCJM.png

https://i.imgur.com/lJYSbgr.png


Anyone guide me on this.

Did you try to contact their support to let you take your coins and close your account afterwards?

Damned :-X I have no rude intention to you, I just feel uncomfortable with what you present  :-\ What do you think is a ban? Once they ban your country, that means you are not allowed to use any services on their website  :-\ And see what you are doing? You use their service without credentials, I bet they will not accept payment for you.
You should use someone's information on this forum (maybe you should buy it) to verify your account and then withdraw money. I'm not sure it's a good idea, it may be a bad idea, I haven't done it before. In case there is no other way, you should try  ;)

I have not contacted support yet. Anyone else also facing this issue ?


Then why i am still allowed to login the site and also i can still deposit. If they want to ban, they shouldn't allow me to login.  They have only ban the trading.

Why not you read their Terms of Service? They can ask for verification, they have clearly stated in Terms of Service.



Source: https://localbitcoins.com/terms_of_service/

Where did i say that i do not want to be verified ? As i have already stated, the verification link is grey out as shown in the screen shot.

He can't verify (probably) because his country is banned from the website.

You have BTC in a website and you are allowed to do so. After a few months, the website bans your country. But you already have coins in there. What do you do? The answer should be: withdrawal and close account. There is no other solution after all. :)

OP, please contact the support.

I guess you have to pass Liveness test before heading to Tier 3 verification, there might be a problem with your PC browser, check on your phone first, if it doesn't work too, then submit a ticket: https://localbitcoins.com/support/request/

It could be a flaw in their system, or they want it to be. When you signed up for an account on their website, they didn't check your IP address or anything to know where you were, so you were still allowed to use their services. And now when you need to withdraw money, it means you have to verify, they will know where you live, the bad thing is that you live where they are prohibited  ::)
I think you should submit a support request, and if it can't help you, using someone else's identity might not seem good, but it can help.

I would suggest that you  start transition to other website called Localcryptos.
They can't ban you and you hold private keys for your account.
localcryptos.com
https://www.youtube.com/watch?v=XUjhSc2ULe8

You could try to VPN from a country on the whitelist as it could just be you cant verify because of a geoIP restriction.

VPN in and see if it still greyed out.

The issue is not related to VPN. I am already done KYC uptil Tier 2 and unable to verify at Tier 3 (As shown in below screenshot) . So even if i use VPN, the site already knows that i belong to which country.

https://i.imgur.com/c57QpoD.png

Nothing you can do about this has been an issue for a lot of people around here lately and none managed to find a solution.
Contact support, inform them you want to delete your account and in 14 days they will send you all the BTC you have on the balance to the address you've confirmed with them.


And if they would block your login you would be screaming on how to get your BTC back, right?
Besides, as long as you know your old address there is nothing they can do to stop you from depositing!

I have send the support ticket but waiting for the reply.  Is it confirm that if we write them to close the account , they will return all the Bitcoin ?
Have you or anyone tried it successfully. Although i may not like to close my account as i have many successful trade history, in case one day localbitcoins lifts the ban.

There was a thread just like yours with the same problems:
https://bitcointalk.org/index.php?topic=5215431.msg53719100#msg53719100

Simply put he had the option of either accepting the ToS os delete his account, he confirmed he received his BTC.

As waiting for the one day when LB will change back its policy...how many lives you have?

One thing for sure, don't do anything unless you have confirmation from their customer support, the waiting list is damn long due to the changes, at some point I counted like 4k tickets a day so if something goes wrong or there is a miscommunication you will have to wait a while.

Apparently you aren't the only one (https://www.reddit.com/r/localbitcoins/comments/ezq52n/tier_3_verification_problem/) having issues with their verification process. This user in Reddit posted that his documents have already been denied twice by their verification process and maybe this is a system wide problem for them since aside from people having trouble verifying their accounts there are also users who are still locked out from their accounts until now. And without any real updates directly from LocalBitcoins (since they also suspended countries quietly) I wouldn't expect them to have their process improve in any time soon.

I have one life but LocalBitcoins have banned many countries, not just one. Since localbitcoin earn money form trades/deposit/escrows fee, maybe they will realize that this act has considerable decreased their revenue and other sites like localcryptos etc are getting more customers, will make them change their mind a lot earlier than we can think.

Do let me know what does support replies to you ? Many people are suffering from this policy of local bitcoins and no one have the clue of how to solve this problem and recover their coins stuck there.

I got the below reply from their support and it is not very encouraging. What should i do now  ???

How can i get my bitcoins if i delete my account ?

What they said. You have two options:

1. Withdrawal now and close account.
2. Wait until they introduce the new verification for people of your country to be able to keep using them.

It all comes to: Do you need your money now? Do you mind having your coins stuck with them? Would you verify your account and keep using them? etc...

If OP has a business at localbitcoin of buy/sell and have good reputation, he may wait but I am interested to know how much BTC is stuck at localbitcoins, as if there is a small amount it might worth be waiting and not closing the account.

On the other hand, if OP is an occasional trader at lbc, it is better if he can close the account and get his btc back. Once localbbitcoins announces new terms, he may make a new account. 

They have finally suggested me to delete the account and get the bitcoins back.
Also they have given me the link from where i can delete my account.

https://i.imgur.com/oEdnMxc.png

Luckily i did not delete my account and waited. Today i got his email from them and got some hope.

Does this means that the ban is being lifted ?

https://i.imgur.com/Nd6g8An.png

No,  as far as i know it hasn't been lifted mate. It is instead an additional verification form you have to fill up by answering a bunch of stupid questions like your source of income,  how much you earn etc. After answering all that crap,  you still have to go through the old KYC verification procedure.

Why not? According to the content that he receives (images), some countries will be activating, it means the ban will be removed. It could be some stupid questions or verification method, it doesn't matter, as long as we need it, we have to complete it to continue using our service.
But if we still have to do the old KYC procedure, nothing is luck, it's like creating a new account. UmerIdrees, have you tried verification again?

Yeah, so what, do the KYC, the problem was that before that you were banned from trading on LB if you were from those countries, no matter what verifications you provided, you were completely cut off, even if you have been a member for years with no dispute.

It seems like indeed some are getting accepted as I see traders from different countries on that list with offers, from Pakistan to Yemen.
Either way, that list makes no sense, why is Bosnia there? It's a country that is an acknowledged candidate for both NATO and EU, there is now ar going on there...how can you put them on the same level as Yemen or Afghanistan?

Dunno what is going over at LB but they seem to have no plan whatsoever...

This is really shit policy by localbitcoins.com as they are asking for extra verification with many shit questions which are not related to them now I am feeling its going to be more worst for users from countries which are listed on screen I am not going to clear this all and now want to stay away as its very poor decision from them they need to think about this and have some better way for this verification.

What kind of question, if I may ask?

Maybe their data tells them that these countries have more cases of fraud, terrorism, or something and they want to let only the "good" users come in.

They are asking about
What is your occupation?
What is your estimated annual net income in Euros?
What is your estimated net worth in Euros?
Employment income
Annual income*
Start of employment*          End of employment
Please provide appropriate supporting documentation*
When have you invested in bitcoin for the first time?
How much have you invested in bitcoins?
Where do the funds (fiat and/or bitcoins) that you intend to use/have used in LocalBitcoins come from? In other words, which part of your total wealth provides the funds that you intend to use/have used in LocalBitcoins? Select as many options as relevant.*

Please inform an estimate of the total volume in fiat you intend to trade per month*

Please inform an estimate of the total amount of received Bitcoin transactions into your LocalBitcoins wallet (excluding buy trades in LocalBitcoins) per month*

Which payment methods you intend to use while trading in LocalBitcoins? Select as many options as relevant.**



 

https://www.knowyourcountry.com/bosnia1111

Bosnia isn't joining the NATO or the EU anytime soon. It's safe it probably made the list due to corruption or money laundering, politically it's still a mess, the country largely relies on remittances. Another reason why in the past it frequently made similar list due to having EU/USA/UN sanctioned individuals living there and Bosnia not doing enough about them.

You realize that even the link you posted mentioned:


That is the only thing that should matter to LB.

Secon, yeah they might not be accepted but they are recognized as a candidate.
And if we talk about deficient countries, why is Bosnia on the list and not Moldova or Belarus or Turkmenistan or god how many countries in Africa?
Rusia and Ukraine have hundreds of people on the sanctioned list and look, LB is operating there perfectly.
Common, there is no serious reason to have them on that list and not a hundred others.

I don't know, but there must be a reason why this country made the list. Maybe it's more expensive to KYC users from Bosnia and remain compliant, maybe they block a lot of accounts from Crimea without explicitly blocking the entire region.

Damn it, they're all bullshit questions  ::) I don't understand why they made such a silly KYC policy. I remember another question of yours, are you a political person? It doesn't even work if someone wants to lie  ::) The need to use it makes us accept and answer those damn questions, it's the worst KYC policy I've ever known.
It is possible that due to the laws of the government, if the government bans cryptocurrency trading, localbitcoin will do the same to the citizens of this country. Does the government ban it?

I want to do the verification but they are asking for my income source and a document proof of it. Since i do a day job, what should i do ?  I should request my company to issue me a Experience certificate which i should attach at local bitcoins  ? >:(

You certainly have no choice but get the required verification documents if you want to continue using them but if i were you, i would delete my account and get my bitcoins back and move on. They aren't the only P2P bitcoin trading platform after all and it isn't worth the hustle

I already do this same and now looking for my other options because these rules are really nothing as they are facing some serious problems in last few months specially in liquidity and now creating more problems for many others.

In case you need to find another P2P trading platform, you can look here: A list of LocalBitcoin alternatives (P2P marketplaces) (https://bitcointalk.org/index.php?topic=5224711.msg53810894#msg53810894). Just withdraw all your money there and delete your account, we don't need to try to make bullshit verifications from them. We have many options, whichever is easier should be a priority.

Good luck!