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Title: Binance exchange - blocks money withdrawal! Post by: netbinancu on July 20, 2020, 10:04:24 AM The administration of the Binance exchange is doing arbitrariness in relation to its clients.
In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds." Quote There is some abnormal activity with your withdrawals. We require you to verify your identity before we can re-enable your withdrawal functionality The deposits and withdrawals was only in cryptocurrency, the account balance is now about 280 USDT. I suspect that those who are more or less successfully trading in futures are blocked, the increase in the deposit is about 4x. Now, they require full identification - send them your video with an identity document and a computer with a personal account. No argumentation other than "we need it" is given. Naturally, a normal person will not trust such people with their personal data and personal videos, especially since there are no grounds, even formal ones. I believe that the actions of the Binance exchange are simply the misappropriation of other people's funds in cryptocurrency, plus the extortion of personal data. Draw conclusions whether you need to take risks with this "largest" kitchen exchange! Mail exchange and proof: -------------------------------------------------------------- 1. Balance https://i.ibb.co/KW4ZVD8/acc.png 2. Deposits https://i.ibb.co/6mMSCxr/1.png 3. Withdrawals https://i.ibb.co/WFw390f/2.png 4. Futures Trading History https://i.ibb.co/4mJNLdW/4.png --------------------------------------------------------------- Letters of happiness from Binance ;D 5. Final conclusion https://i.ibb.co/YQ0d9XB/5.png 6. https://i.ibb.co/Svc2Q6m/6.png 7. Answer to ticket No. 3479316 https://i.ibb.co/Dzr7SJJ/7.png 8. Binance answer in Russian https://i.ibb.co/wKTymYP/8.png https://i.ibb.co/02jr5bW/9.png 9. My answer https://i.ibb.co/vJqZ5WB/10.png https://i.ibb.co/jDk1TXK/11.png 10. The curtain https://i.ibb.co/G2xdTwf/12.png 11. The continuation of the ballet, it seems that the bot is unsubscribing: https://i.ibb.co/hsL10vX/13.png and the answer: https://i.ibb.co/v18x3Lb/14.png In this thread, I suggest everyone to publish similar cases of blocking Binance accounts for collective appeal to the relevant authorities and informing the community of traders. Title: Re: Binance exchange - blocks money withdrawal! Post by: netbinancu on July 20, 2020, 10:12:09 AM My letter to Binance translated into English
Quote Hello! I ask you to transfer cryptocurrency funds from my account in the amount equivalent to 286.38087704 USDT to the address bnb136ns6lfw4zs5........... from which the deposit was made. I refuse to send you my personal data, a video with an identity document next to my face, because you have no legal basis to demand this, since the deposit was exclusively in cryptocurrency and I ask you to withdraw the withdrawal to the same wallet. When I opened my account, there were not and now there are no rules of your exchange obliging me to do this. Moreover, when withdrawing cryptocurrency up to 2 BTC per day, you directly allow doing this without going through identification. Also on my part there was no change of the mailbox address, passwords or 2fa-code. What you write about the security of my account for “controlling the risk of withdrawals” fully fits into the procedure for returning to the deposit address bnb136......................... I use VPN browser-based applications for logging in, so IP often changes and can be blacklisted. Therefore, your system considers actions suspicious? I do not violate anything using publicly available privacy protection tools. Perhaps your system has determined my actions as suspicious, because on July 11 there was an attempt to enter and withdraw funds from another computer, so I provide the data for this event: Authorization: Date: 2020-07-11 09:34:10 IP: 185.180.222.154 Google Chrome Browser Version 78.0.3904.108 (Official Build), (64 bit), System: Windows 7 64-bit Output: 2020-07-11 12:44:36 DASH 0.43: Xuyu6waGsk1VbQB............................ Regular authorizations: Date: 2020-06-27 19:43:25 77.111.247.9 Opera browser Version: 66.0.3515.27 System: Windows 7 64-bit screen resolution 1024 x 768 date 2020-07-14 18:55:31 77.111.247.30 Opera browser Version: 66.0.3515.27 System: Windows 7 64-bit screen resolution 1024 x 768 Also, to confirm ownership of this account: * Account registration date 2018-06-03 (see screen registration.png) * IP when registering an IP account: 46: 166.143.101 and then login to your account (see registration1.png screen). Accordingly, I want to maintain the confidentiality of my personal data, for this there are cryptocurrencies. Therefore, let's not complicate life and act like worthy people, especially since you position yourself as the largest exchange. If you incur any costs in connection with this fact, you can deduct them from the refund amount. I had to leave negative reviews here: https://www.bestchange.com/binance-exchanger.html If you don’t meet me, a corresponding topic will be created on the forums: bitcointalk.org; https://forum.bits.media/; https://cryptotalk.org/; https://forklog.com/tag/forum/ and other cryptocurrency platforms and review sites, as well as complaints to cryptocurrency communities, telegram channels, etc. If you do as I ask, then negative reviews will change to positive, and this, in my opinion, is right! I am attaching to this letter also screenshots from the personal account of the account as proof of ownership. Title: Re: Binance exchange - blocks money withdrawal! Post by: Lakai01 on July 20, 2020, 10:54:54 AM Well, Binance is a centralized exchange after all and therefore holds the funds of its customers. They have to take those security measures to prevent funds getting stolen, unfortunately, this also implies false-positives as probably in your case. Accounts are flagged relatively quickly by their risk management, for example if you suddenly log in at different IP addresses than usual or use a VPN network for login.
I'm afraid there's not much you can do about it now. If you want to withdraw your dash, you will have to KYCen. Title: Re: Binance exchange - blocks money withdrawal! Post by: o_e_l_e_o on July 20, 2020, 12:08:23 PM Unfortunately you will not get your coins back without sacrificing your privacy.
Centralized exchanges pull this crap all the time. Binance are particularly bad for it, but they certainly aren't the only exchange which does this. Advertise a no-KYC account, let users open an account without KYC, let users deposit coins without KYC, let users trade and pay fees without KYC, but as soon as you want to withdraw, suddenly your account is flagged for unspecified and undefined "suspicious activity". Your account is frozen, and you have to decide whether your give up your documents or give up your coins. They never tell you why your account was flagged, and they also don't let new users what things not to do to avoid having their account flagged. Anything from logging in from a different IP (which is ridiculous since IPs change all the time, and you will have different IPs on different devices) to depositing or withdrawing from "suspicious" addresses (again, without them telling you what criteria they use to classify addresses) will result in your account being locked. Binance's advertised "2 BTC Unverified Account" seems to be a blatant lie at this point. You can and should cause a scene about this on any platform you can, but you are highly unlikely to get your coins back I'm afraid. People need to stop giving business to scummy exchanges like this who hold their users to ransom. Title: Re: Binance exchange - blocks money withdrawal! Post by: ashmodeus on July 20, 2020, 07:18:31 PM well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018.
Title: Re: Binance exchange - blocks money withdrawal! Post by: Lakai01 on July 21, 2020, 05:36:45 AM You can and should cause a scene about this on any platform you can, but you are highly unlikely to get your coins back I'm afraid. People need to stop giving business to scummy exchanges like this who hold their users to ransom. Reddit, Twitter and co. are full of complaints about exactly this behaviour, unfortunately Binance does not seem to care, they keep saying "we are a centralised exchange, we have to protect our customers' funds": https://i.postimg.cc/5NP1p4P6/screenshot-252.png (https://postimages.org/) Source (https://www.reddit.com/r/binance/comments/c0usca/can_i_withdraw_12_btc_without_being_forced_to_kyc/) The only way to deal with this kind of behaviour is to simply not use the services. If this ultimately creates a critical mass, then Binance will have to think of something to avoid going bankrupt. Unfortunately, I think we are a long way from that ... So it is all the more important to make as many cases as possible public, despite the complaints that have been dismissed, and to hope that as many people as possible read about it and distance themselves from Binance. Title: Re: Binance exchange - blocks money withdrawal! Post by: freedomgo on July 21, 2020, 05:39:32 AM well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018. Same here, I think I'll follow the case of OP, it's very interesting, TBH, first time I see a legit complain here about this site which is very popular and reputable. Title: Re: Binance exchange - blocks money withdrawal! Post by: joniboini on July 21, 2020, 05:57:32 AM Reddit, Twitter and co. are full of complaints about exactly this behaviour, unfortunately Binance does not seem to care, they keep saying "we are a centralised exchange, we have to protect our customers' funds" It's not really protecting the customers funds, but rather their own safety. I mean, cex must operate whithin a border that a government where they registered allows them to do so. They already mentioned that this false-positive can happens which is a pain in the ass. But they should at least mentioned the reason why OP withdrawal are deemed suspicious, which is sadly not gonna be the standard. So either comply or lose money, and move on forever. Title: Re: Binance exchange - blocks money withdrawal! Post by: kakonhat on July 21, 2020, 06:46:58 AM We know Binance is a reputed cryptocurrency exchange. They are spreading all over the world and they are working with some regulation company. So, I think you could verify your identity without any worries.
Title: Re: Binance exchange - blocks money withdrawal! Post by: netbinancu on July 21, 2020, 06:47:43 AM Unfortunately you will not get your coins back without sacrificing your privacy. I agree 100% and subscribe to your every word. Centralized exchanges pull this crap all the time. Binance are particularly bad for it, but they certainly aren't the only exchange which does this. Advertise a no-KYC account, let users open an account without KYC, let users deposit coins without KYC, let users trade and pay fees without KYC, but as soon as you want to withdraw, suddenly your account is flagged for unspecified and undefined "suspicious activity". Your account is frozen, and you have to decide whether your give up your documents or give up your coins. They never tell you why your account was flagged, and they also don't let new users what things not to do to avoid having their account flagged. Anything from logging in from a different IP (which is ridiculous since IPs change all the time, and you will have different IPs on different devices) to depositing or withdrawing from "suspicious" addresses (again, without them telling you what criteria they use to classify addresses) will result in your account being locked. Binance's advertised "2 BTC Unverified Account" seems to be a blatant lie at this point. You can and should cause a scene about this on any platform you can, but you are highly unlikely to get your coins back I'm afraid. People need to stop giving business to scummy exchanges like this who hold their users to ransom. This is an example of complete irresponsibility and impunity, when your money can be taken away under any far-fetched pretext. Binance has done this before with its clients, both in 2018 and in 2019. I am surprised how naive the people who bring them money, including me. :o By the way, I'm almost sure that the bot sends letters from support - this is done automatically, without delving into the essence of the issue. For example, I asked to transfer funds to the wallet from which the deposit was, but in the answer there was not a word about it. Title: Re: Binance exchange - blocks money withdrawal! Post by: o_e_l_e_o on July 21, 2020, 11:24:18 AM We know Binance is a reputed cryptocurrency exchange. They are spreading all over the world and they are working with some regulation company. So, I think you could verify your identity without any worries. Absolutely not true. Binance farm out their KYC to a bunch of third parties. One of these third parties was hacked last year and thousands of Binance customers' information, ID cards, passports, selfie, etc. were stolen. Other "reputable" exchanges have been caught selling customers' data to third parties. You have no idea how good their security is, which employees are accessing your data, who they are sharing your data with, how good their security is, and so on. Completing KYC is always a risk.By the way, I'm almost sure that the bot sends letters from support Absolutely. It's the same generic responses that are sent out to everyone. Only if your case becomes high profile on social media does it actually warrant the attention of a real person, and it's only because they want to protect their public image, not because they actually care about their customers. Title: Re: Binance exchange - blocks money withdrawal! Post by: masulum on July 21, 2020, 12:27:47 PM You have no idea how good their security is, which employees are accessing your data, who they are sharing your data with, how good their security is, and so on. Yes indeed this is often the case in some companies, as has happened with Digitex (https://decrypt.co/20829/ex-employee-is-leaking-personal-info-of-8000-digitex-users) (which has now deleted KYC after customer data has been leaked by ex-employees), outside of exchange, Amazon (https://www.cnbc.com/2020/01/11/amazon-fires-employees-for-leaking-customer-email-addresses-and-phone-numbers.html) has also experienced the same thing where employees leak customer cell phone numbers and emails . Even though the perpetrator was fired, this did not save someone's privacy when it was leaked. Title: Re: Binance exchange - blocks money withdrawal! Post by: semobo on July 21, 2020, 12:45:47 PM Unfortunately you have no options for now, these things may happen for security reasons.
Did you check is there any failed logins or something shady with your account in recent days? Possibly yes that is why they blocked you and waiting for the real owner to get confirmed before sending the money from account.I have no issues while sending KYC verification like these but if you don't trust them then simply you need to let the account to sleep forever. Title: Re: Binance exchange - blocks money withdrawal! Post by: abel1337 on July 21, 2020, 12:52:51 PM We know Binance is a reputed cryptocurrency exchange. They are spreading all over the world and they are working with some regulation company. So, I think you could verify your identity without any worries. Absolutely not true. Binance farm out their KYC to a bunch of third parties. One of these third parties was hacked last year and thousands of Binance customers' information, ID cards, passports, selfie, etc. were stolen. Other "reputable" exchanges have been caught selling customers' data to third parties. You have no idea how good their security is, which employees are accessing your data, who they are sharing your data with, how good their security is, and so on. Completing KYC is always a risk.Title: Re: Binance exchange - blocks money withdrawal! Post by: o_e_l_e_o on July 21, 2020, 01:21:10 PM You can read more about it here: https://www.binance.com/en/blog/371631019142385664/Update--Action-Response-ThirdParty-Vendor-KYC-Matter
Title: Re: Binance exchange - blocks money withdrawal! Post by: netbinancu on July 25, 2020, 07:47:50 AM We know Binance is a reputed cryptocurrency exchange. They are spreading all over the world and they are working with some regulation company. So, I think you could verify your identity without any worries. Absolutely not true. Binance farm out their KYC to a bunch of third parties. One of these third parties was hacked last year and thousands of Binance customers' information, ID cards, passports, selfie, etc. were stolen. Other "reputable" exchanges have been caught selling customers' data to third parties. You have no idea how good their security is, which employees are accessing your data, who they are sharing your data with, how good their security is, and so on. Completing KYC is always a risk.And now Binance is an illegitimate organization, it demands my personal data and video only because they thought my actions were "suspicious". Title: Re: Binance exchange - blocks money withdrawal! Post by: netbinancu on July 25, 2020, 07:57:21 AM When I opened an account with them and traded, I knew that I could freely withdraw up to 2 bitcoins per day without going through personal identification.
???Why should I reveal myself if all the conditions are met, I have not violated anything (otherwise there would have been facts), I am dealing with a cryptocurrency whose status as money is not defined. If there were immediately conditions and rules to identify myself on the exchange or I was really involved in something suspicious, then of course I must provide all the data. Title: Re: Binance exchange - blocks money withdrawal! Post by: o_e_l_e_o on July 25, 2020, 10:34:55 AM Why should I reveal myself if all the conditions are met Binance cover their own backs with the following lines from their Terms of Use:Quote from: https://www.binance.com/en/terms Your registration of an account with Binance will be deemed your agreement to provide required personal information for identity verification. Quote from: https://www.binance.com/en/terms By accessing Binance Services, you agree that Binance has the right to investigate any violation of these Terms, unilaterally determine whether you have violated these Terms, and take actions under relevant regulations without your consent or prior notice. Quote from: https://www.binance.com/en/terms You agree that Binance shall have the right to immediately suspend your Binance Account (and any accounts beneficially owned by related entities or affiliates), freeze or lock the Digital Assets or funds in all such accounts, and suspend your access to Binance for any reason including if Binance suspects any such accounts to be in violation of these Terms, our Privacy Policy, or any applicable laws and regulations. This is why I said you will be unlikely to get your coins back. Although what they are doing is incredibly scummy, they are simply following the rules laid out in their Terms of Use. If you don't like giving Binance the ability to unilaterally lock your account, freeze your funds, and demand KYC, for no reason whatsoever without ever having to reveal the logic (or lack thereof) behind their decision, then you shouldn't use them. I also take massive issue with them advertising their "2 BTC a day with no verification" accounts, when it says right there in their Terms of Use that as soon as you open an account they can and will demand KYC from you. Title: Re: Binance exchange - blocks money withdrawal! Post by: bitgolden on July 25, 2020, 04:58:08 PM That is the correct way to approach things, consider this as a bad thing and you will end up hating them, but consider this as a good thing that is against scams and abuse and you just happen to face it wrongfully and you will not hate them.
They are responsible for billions of dollars worth of money, tens of billions of dollars, that is not an easy thing to do, if people gave me the responsibility of tens of billions of dollars I would be basically going crazy legit, this is why I understand why they have high level of security that would be basically preventing anyone doing anything shady at all. Now, you could be innocent but consider it binance actually doing what is right and if you are actually doing nothing wrong they will be giving your money back anyway. Title: Re: Binance exchange - blocks money withdrawal! Post by: LbtalkL on July 25, 2020, 07:20:17 PM My letter to Binance translated into English I use VPN browser-based applications for logging in, so IP often changes and can be blacklisted. Therefore, your system considers actions suspicious? I do not violate anything using publicly available privacy protection tools. Since you are using a VPN it is normal for an exchange to do security check, remember binance does not allow users from selected countries like US, etc. Some users bypass it by using a VPN. Other case they suspected that your account has been hacked because you have login from different IP address, worst different locations. Data is very important, sad to say if you are not willing to do a verification goodbye to your funds. Title: Re: Binance exchange - blocks money withdrawal! Post by: o_e_l_e_o on July 25, 2020, 09:36:40 PM but consider this as a good thing that is against scams and abuse and you just happen to face it wrongfully and you will not hate them. This has little to do with scams or protecting their users. Binance do not care if you get scammed and lose your coins, just as they do not care if they lock your account inappropriately and you lose your coins that way. Binance do it to cover their own back from the government. Nothing more.and if you are actually doing nothing wrong they will be giving your money back anyway. If you agree to completely compromise your privacy. And If they decide they accept the information that they send you. If they don't, tough luck, nothing you can do about it.Other case they suspected that your account has been hacked because you have login from different IP address Which is absolutely moronic. Using Tor or a VPN is not a crime, and users should not be punished for it. And even without these, you will have a different IP on different devices, and a mobile phone's IP location can show up as hundreds of kilometers away from your actual location. Locking accounts because of different IP addresses is stupid at best.Title: Re: Binance exchange - blocks money withdrawal! Post by: Shasha80 on July 25, 2020, 10:26:31 PM I have been using Binance exchange for more than two years, and there are no problems when making a deposit or withdrawal.
Never have I experienced that you have experienced, and until now I have never been asked to perform the KYC procedure. I don't want to defend anyone here, it's also possible that I've only been lucky so far that I haven't been asked to give up personal data. And in my opinion there are only two choices for you, submit your personal data to Binance and you get your coins back. Or you decide to give up your coins, then close the account Binance is yours and don't use Binance anymore. Title: Re: Binance exchange - blocks money withdrawal! Post by: TimeTeller on July 25, 2020, 11:10:14 PM I have been using Binance exchange for more than two years, and there are no problems when making a deposit or withdrawal. Never have I experienced that you have experienced, and until now I have never been asked to perform the KYC procedure. I don't want to defend anyone here, it's also possible that I've only been lucky so far that I haven't been asked to give up personal data. And in my opinion there are only two choices for you, submit your personal data to Binance and you get your coins back. Or you decide to give up your coins, then close the account Binance is yours and don't use Binance anymore. I also have no problem with Binance so far. From what the OP presented, the support is trying to address his issues. Just don't give up in reaching out their support and follow their instructions. I don't think they will ruin their reputation with this situation. I hope the OP can resolve his problem as soon as possible. Title: Re: Binance exchange - blocks money withdrawal! Post by: o_e_l_e_o on July 26, 2020, 10:20:03 AM And in my opinion there are only two choices for you, submit your personal data to Binance and you get your coins back. Or you decide to give up your coins, then close the account Binance is yours and don't use Binance anymore. And you don't see the massive issue with an exchange holding your coins hostage and demanding that you give up your privacy and submit to their intrusion? And if you don't want to give away your data then they get to keep your coins? That's a huge red flag as far as I'm concerned.I don't think they will ruin their reputation with this situation. They won't ruin their reputation, because the majority of their customers think like you and Shasha80 above. When you see an exchange pulling shady things like this, instead of correctly thinking "Wow, that's not acceptable, I'm going to stop using them because I don't want that to happen to me and I don't want to support exchanges which do it to others", you instead rationalize it away with "Well, it hasn't happened to me yet so I'm just going to ignore it". It's this ambivalence by the majority of the community that lets exchanges continue to do whatever they like and get away with it.Title: Re: Binance exchange - blocks money withdrawal! Post by: tvplus006 on July 26, 2020, 01:19:53 PM well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018. Same here, I think I'll follow the case of OP, it's very interesting, TBH, first time I see a legit complain here about this site which is very popular and reputable. In fact, the case described by OP is not an isolated one. I have read many times similar cases that accurately repeat the OP, as when withdrawing cryptocurrency, they are asked to pass KYC. And users are forced to pass verification or they must forget about their balance on the exchange. This is something that every Binance account holder and anyone who just wants to become a member of This exchange should know. Title: Re: Binance exchange - blocks money withdrawal! Post by: CucakRowo on July 26, 2020, 02:01:12 PM Imo. For using spot trading (crypto - crypto) feature in binance, KYC is not mandatory. I have a friend who can withdraw crypto from binance without met any obstacle. With condition, maximum withdrawal limit is below 2 btc per day.
Based on trading screenshots that you share, you did trading using futures features. According to binance TOS, every user that use margin trading and/or Futures trading, KYC is mandatory. https://i.postimg.cc/wMS0mdMv/458834373-1595771957-0-79491358.jpg Source : https://www.binance.com/en/terms Title: Re: Binance exchange - blocks money withdrawal! Post by: RealMalatesta on July 26, 2020, 06:35:42 PM I do not understand why people make KYC such a huge deal, I get that you may want to stay hidden personally, but is it really that important that you would rather not get your money back at all? Just to give an example, I have changed my phone, I got a new one because my older one was 10 years old iPhone 4 that didn't worked anymore and I had to get a new one, I got a cheap Samsung phone that is much much better and I am happy with it, but what did it cost? My older phone was dead so I couldn't reach any of my 2fa websites, I contacted almost all of them, and almost all of them asked for KYC to make sure.
I did that and binance asked the same, I sent them my picture, my ID my face everything they asked for it, and after a week or so they opened my account without 2FA and I applied my new phones 2FA to it. Simple as taking few selfies, was very easy to handle. Title: Re: Binance exchange - blocks money withdrawal! Post by: o_e_l_e_o on July 26, 2020, 06:44:21 PM I do not understand why people make KYC such a huge deal And I do not understand why people are so blasé when it comes to KYC.Pretty much every big exchange has either been caught selling user data or has been hacked and had user data stolen, and this data often ends up for sale to scammers and criminals. Identity theft can literally ruin your life. You can end up liable for thousands of dollars worth of credit or loans you didn't take out, and you can end up with a criminal record for crimes you did not commit. Pretty much every big exchange is handing over your details and your trading activities to multiple governments. I don't know about you, but I don't exactly trust the government to have my best interests at heart, and I sure as hell don't see the need for them to be able to track exactly how much bitcoin I own and what I am spending it on. If I wanted to use a financial system based on complete surveillance by the state, I would use fiat. Title: Re: Binance exchange - blocks money withdrawal! Post by: ScamViruS on July 26, 2020, 07:32:50 PM The administration of the Binance exchange is doing arbitrariness in relation to its clients. In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds." Binance is a centralized exchange. They have full power to ask you for kyc at any time. You have no choice, you need to give them your valuable documents for withdraw your funds. Because most of the time, they will force you to do kyc when you try to withdraw your fund. So using a centralized exchange doesn't always seem to protect your privacy. Again, the source of your fund may be connected to another suspicious address, so they want to verify. Title: Re: Binance exchange - blocks money withdrawal! Post by: metenjean on July 27, 2020, 04:22:25 AM The administration of the Binance exchange is doing arbitrariness in relation to its clients. Some thing wrong with your account and Binance disable your withdrawing, I think is not have to worry because you can contact Binance costumer service then you will ask by binance team to submit your kyc data, when you pass KYC you will unable to withdraw again, I faced many time like this and always success to withdraw.In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds." Quote There is some abnormal activity with your withdrawals. We require you to verify your identity before we can re-enable your withdrawal functionality The deposits and withdrawals was only in cryptocurrency, the account balance is now about 280 USDT. I suspect that those who are more or less successfully trading in futures are blocked, the increase in the deposit is about 4x. Now, they require full identification - send them your video with an identity document and a computer with a personal account. No argumentation other than "we need it" is given. Naturally, a normal person will not trust such people with their personal data and personal videos, especially since there are no grounds, even formal ones. I believe that the actions of the Binance exchange are simply the misappropriation of other people's funds in cryptocurrency, plus the extortion of personal data. Draw conclusions whether you need to take risks with this "largest" kitchen exchange! Mail exchange and proof: -------------------------------------------------------------- 1. Balance https://i.ibb.co/KW4ZVD8/acc.png 2. Deposits https://i.ibb.co/6mMSCxr/1.png 3. Withdrawals https://i.ibb.co/WFw390f/2.png 4. Futures Trading History https://i.ibb.co/4mJNLdW/4.png --------------------------------------------------------------- Letters of happiness from Binance ;D 5. Final conclusion https://i.ibb.co/YQ0d9XB/5.png 6. https://i.ibb.co/Svc2Q6m/6.png 7. Answer to ticket No. 3479316 https://i.ibb.co/Dzr7SJJ/7.png 8. Binance answer in Russian https://i.ibb.co/wKTymYP/8.png https://i.ibb.co/02jr5bW/9.png 9. My answer https://i.ibb.co/vJqZ5WB/10.png https://i.ibb.co/jDk1TXK/11.png 10. The curtain https://i.ibb.co/G2xdTwf/12.png 11. The continuation of the ballet, it seems that the bot is unsubscribing: https://i.ibb.co/hsL10vX/13.png and the answer: https://i.ibb.co/v18x3Lb/14.png In this thread, I suggest everyone to publish similar cases of blocking Binance accounts for collective appeal to the relevant authorities and informing the community of traders. Title: Re: Binance exchange - blocks money withdrawal! Post by: tvplus006 on July 27, 2020, 07:52:13 AM Imo. For using spot trading (crypto - crypto) feature in binance, KYC is not mandatory. I have a friend who can withdraw crypto from binance without met any obstacle. With condition, maximum withdrawal limit is below 2 btc per day. Based on trading screenshots that you share, you did trading using futures features. According to binance TOS, every user that use margin trading and/or Futures trading, KYC is mandatory. You will not be able to trade futures or use margin trading if you have not been verified on Binance. That is, you must first pass the KYC, and only then you will be able to trade futures and margin trading. OP has a different problem, the exchange considered his actions suspicious and offered to pass verification without fail. Title: Re: Binance exchange - blocks money withdrawal! Post by: freedomgo on July 27, 2020, 09:31:11 AM well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018. Same here, I think I'll follow the case of OP, it's very interesting, TBH, first time I see a legit complain here about this site which is very popular and reputable. In fact, the case described by OP is not an isolated one. I have read many times similar cases that accurately repeat the OP, as when withdrawing cryptocurrency, they are asked to pass KYC. And users are forced to pass verification or they must forget about their balance on the exchange. This is something that every Binance account holder and anyone who just wants to become a member of This exchange should know. I guess it's timely to pass on the basic requirement which is the KYC now, even if they claim that you can trade without KYC as long as it's below the ceiling but the case of OP proved that it's necessary now. Title: Re: Binance exchange - blocks money withdrawal! Post by: Sanitough on July 27, 2020, 09:37:05 AM well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018. Same here, I think I'll follow the case of OP, it's very interesting, TBH, first time I see a legit complain here about this site which is very popular and reputable. In fact, the case described by OP is not an isolated one. I have read many times similar cases that accurately repeat the OP, as when withdrawing cryptocurrency, they are asked to pass KYC. And users are forced to pass verification or they must forget about their balance on the exchange. This is something that every Binance account holder and anyone who just wants to become a member of This exchange should know. I guess it's timely to pass on the basic requirement which is the KYC now, even if they claim that you can trade without KYC as long as it's below the ceiling but the case of OP proved that it's necessary now. As Binance continues to expand rapidly, they are more subject to regulation. I never experience this problem before, even before I am trading with unverified account, but then I realize this kind of risk in the future, so although my transaction can pass the non kyc trading, I made an initiative to under the KYC requirement, and luckily I pass the requirement instantly. For those who are not verified yet, I suggest you start applying for verification now, just to avoid the risk int he future. Here are the simple requirements. https://academy.binance.com/glossary/know-your-customer Title: Re: Binance exchange - blocks money withdrawal! Post by: LbtalkL on July 27, 2020, 10:30:22 AM Other case they suspected that your account has been hacked because you have login from different IP address Which is absolutely moronic. Using Tor or a VPN is not a crime, and users should not be punished for it. And even without these, you will have a different IP on different devices, and a mobile phone's IP location can show up as hundreds of kilometers away from your actual location. Locking accounts because of different IP addresses is stupid at best.But Binance has the right to investigate also, what if the user login from VPN in 1 location lets say he use japan server and then the next hours or days he/she login using UK server and so on, the platform has all the right to investigate, since it might be a suspicious activity. Title: Re: Binance exchange - blocks money withdrawal! Post by: milandres0207 on July 27, 2020, 10:58:40 AM The administration of the Binance exchange is doing arbitrariness in relation to its clients. In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds." Quote There is some abnormal activity with your withdrawals. We require you to verify your identity before we can re-enable your withdrawal functionality The deposits and withdrawals was only in cryptocurrency, the account balance is now about 280 USDT. I suspect that those who are more or less successfully trading in futures are blocked, the increase in the deposit is about 4x. Now, they require full identification - send them your video with an identity document and a computer with a personal account. No argumentation other than "we need it" is given. Naturally, a normal person will not trust such people with their personal data and personal videos, especially since there are no grounds, even formal ones. I believe that the actions of the Binance exchange are simply the misappropriation of other people's funds in cryptocurrency, plus the extortion of personal data. Draw conclusions whether you need to take risks with this "largest" kitchen exchange! Mail exchange and proof: -------------------------------------------------------------- 1. Balance https://i.ibb.co/KW4ZVD8/acc.png 2. Deposits https://i.ibb.co/6mMSCxr/1.png 3. Withdrawals https://i.ibb.co/WFw390f/2.png 4. Futures Trading History https://i.ibb.co/4mJNLdW/4.png --------------------------------------------------------------- Letters of happiness from Binance ;D 5. Final conclusion https://i.ibb.co/YQ0d9XB/5.png 6. https://i.ibb.co/Svc2Q6m/6.png 7. Answer to ticket No. 3479316 https://i.ibb.co/Dzr7SJJ/7.png 8. Binance answer in Russian https://i.ibb.co/wKTymYP/8.png https://i.ibb.co/02jr5bW/9.png 9. My answer https://i.ibb.co/vJqZ5WB/10.png https://i.ibb.co/jDk1TXK/11.png 10. The curtain https://i.ibb.co/G2xdTwf/12.png 11. The continuation of the ballet, it seems that the bot is unsubscribing: https://i.ibb.co/hsL10vX/13.png and the answer: https://i.ibb.co/v18x3Lb/14.png In this thread, I suggest everyone to publish similar cases of blocking Binance accounts for collective appeal to the relevant authorities and informing the community of traders. In the first place, As I read and summarize the things happened to you, I noticed that the problem is not with Binance platform. You know why? It is simply because that BNB dex is one of the centralized exchange and that's normal anyway. If you declined their request I think the problem will be yours. Because they are just implementing the rules that must supposed to be apply for the safety and protection of their users as well. Title: Re: Binance exchange - blocks money withdrawal! Post by: o_e_l_e_o on July 27, 2020, 11:01:52 AM since it might be a suspicious activity That's where we disagree then. Changing IPs and even changing countries should not be seen as suspicious activity, as far as I am concerned. As I said above, if you use Tor your exit node can and will jump all over the world. Exchanges should not be punishing users for taking their privacy seriously.If, as in your example, I logged in from Japan, made a deposit in Japanese Yen, traded it to bitcoin, and then the next day logged in from the UK, sold that bitcoin for Great British Pounds, and tried to withdraw it, then sure, that's an argument for suspecting money laundering and completing KYC. A simple IP change is not. Title: Re: Binance exchange - blocks money withdrawal! Post by: LbtalkL on July 27, 2020, 12:01:44 PM since it might be a suspicious activity That's where we disagree then. Changing IPs and even changing countries should not be seen as suspicious activity, as far as I am concerned. As I said above, if you use Tor your exit node can and will jump all over the world. Exchanges should not be punishing users for taking their privacy seriously.If, as in your example, I logged in from Japan, made a deposit in Japanese Yen, traded it to bitcoin, and then the next day logged in from the UK, sold that bitcoin for Great British Pounds, and tried to withdraw it, then sure, that's an argument for suspecting money laundering and completing KYC. A simple IP change is not. Title: Re: Binance exchange - blocks money withdrawal! Post by: whyrqa on July 27, 2020, 12:15:08 PM since it might be a suspicious activity That's where we disagree then. Changing IPs and even changing countries should not be seen as suspicious activity, as far as I am concerned. As I said above, if you use Tor your exit node can and will jump all over the world. Exchanges should not be punishing users for taking their privacy seriously.If, as in your example, I logged in from Japan, made a deposit in Japanese Yen, traded it to bitcoin, and then the next day logged in from the UK, sold that bitcoin for Great British Pounds, and tried to withdraw it, then sure, that's an argument for suspecting money laundering and completing KYC. A simple IP change is not. Title: Re: Binance exchange - blocks money withdrawal! Post by: BitcoinTurk on July 27, 2020, 03:09:16 PM Although I have not checked all of the screenshots, I would like to say that Binance is a centralized exchange service and therefore has some responsibilities towards its users. For this reason, he evaluated the transactions made on your account as suspicious and took such a measure to protect your money. I usually think that this problem will be solved by the support team as such obstacles are easily resolved by the support team.
Title: Re: Binance exchange - blocks money withdrawal! Post by: Timmzzy on July 27, 2020, 08:30:43 PM The administration of the Binance exchange is doing arbitrariness in relation to its clients. In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds." Quote There is some abnormal activity with your withdrawals. We require you to verify your identity before we can re-enable your withdrawal functionality The deposits and withdrawals was only in cryptocurrency, the account balance is now about 280 USDT. I suspect that those who are more or less successfully trading in futures are blocked, the increase in the deposit is about 4x. Now, they require full identification - send them your video with an identity document and a computer with a personal account. No argumentation other than "we need it" is given. Naturally, a normal person will not trust such people with their personal data and personal videos, especially since there are no grounds, even formal ones. I believe that the actions of the Binance exchange are simply the misappropriation of other people's funds in cryptocurrency, plus the extortion of personal data. Draw conclusions whether you need to take risks with this "largest" kitchen exchange! Mail exchange and proof: -------------------------------------------------------------- 1. Balance https://i.ibb.co/KW4ZVD8/acc.png 2. Deposits https://i.ibb.co/6mMSCxr/1.png 3. Withdrawals https://i.ibb.co/WFw390f/2.png 4. Futures Trading History https://i.ibb.co/4mJNLdW/4.png --------------------------------------------------------------- Letters of happiness from Binance ;D 5. Final conclusion https://i.ibb.co/YQ0d9XB/5.png 6. https://i.ibb.co/Svc2Q6m/6.png 7. Answer to ticket No. 3479316 https://i.ibb.co/Dzr7SJJ/7.png 8. Binance answer in Russian https://i.ibb.co/wKTymYP/8.png https://i.ibb.co/02jr5bW/9.png 9. My answer https://i.ibb.co/vJqZ5WB/10.png https://i.ibb.co/jDk1TXK/11.png 10. The curtain https://i.ibb.co/G2xdTwf/12.png 11. The continuation of the ballet, it seems that the bot is unsubscribing: https://i.ibb.co/hsL10vX/13.png and the answer: https://i.ibb.co/v18x3Lb/14.png In this thread, I suggest everyone to publish similar cases of blocking Binance accounts for collective appeal to the relevant authorities and informing the community of traders. Well seems like if there is a huge number of withdrawals on the network they probably use the KYC methods to slow some down. Just like what you mentioned here: 👇 Quote Now, they require full identification - send them your video with an identity document and a computer with a personal account. Title: Re: Binance exchange - blocks money withdrawal! Post by: bearexin on July 27, 2020, 08:34:07 PM Were you not aware of this since you started making use of Binance in trading? Binance is a centralized exchange and it’s a normal thing that centralized exchanges do, and it’s usually to protect their customers. If you choose to be making use of an exchange that is centralized, then you have no other option than to comply with their rules and stop going up and down.
If it was a decentralized exchange the case would have been something different because nobody cares, but for these Centralized exchanges if they notice any slight changes or activities they will have to block your account to protect your account, because if they don’t do that and it happens to be someone stealing your funds, you will still be the one to call out and blame them for not taking actions. So do what they have asked and prove your identity. Title: Re: Binance exchange - blocks money withdrawal! Post by: jrrsparkles on July 28, 2020, 05:55:37 PM Were you not aware of this since you started making use of Binance in trading? Binance is a centralized exchange and it’s a normal thing that centralized exchanges do, and it’s usually to protect their customers. If you choose to be making use of an exchange that is centralized, then you have no other option than to comply with their rules and stop going up and down. Yes it is true and no more questions, they just need the users to go under verification process if they need it.That is why users don't have to connect via VPN which might cause the accounts getting into frozen if the withdrawals are made from different country locations in very short time.If it was a decentralized exchange the case would have been something different because nobody cares, but for these Centralized exchanges if they notice any slight changes or activities they will have to block your account to protect your account, because if they don’t do that and it happens to be someone stealing your funds, you will still be the one to call out and blame them for not taking actions. So do what they have asked and prove your identity. Title: Re: Binance exchange - blocks money withdrawal! Post by: carmel32t on July 28, 2020, 08:22:58 PM That is due to the security systems that it has and if binance sees suspicious movements it tends to block you so that you can get your money, you have to write to the support in these cases they will surely give you a solution, it could also be that some coins and wallets They are in maintenance and you can not get the amount, but as I say go to support is a good option
Title: Re: Binance exchange - blocks money withdrawal! Post by: fredeq on April 02, 2021, 06:21:15 AM Unverified binance user here.
Few days ago I have learned that my account is withdrawal blocekd since 26-09-2020. No notice or msg of any kind since that day, just lucky I tried to withdraw lately and was made aware of the issue. For now support did not ask to KYC me, instead they have asked me to record a video with proof that I have sent those BTC in september. Many people have similar problems, here some more details: https://www.reddit.com/r/binance/comments/mhs4xj/withdrawals_blocked_without_notice/ https://twitter.com/WhatToMine/status/1377324177108111366 Title: Re: Binance exchange - blocks money withdrawal! Post by: fortebettor on April 02, 2021, 06:56:17 AM Well, Binance is a centralized exchange after all and therefore holds the funds of its customers. They have to take those security measures to prevent funds getting stolen, unfortunately, this also implies false-positives as probably in your case. Accounts are flagged relatively quickly by their risk management, for example if you suddenly log in at different IP addresses than usual or use a VPN network for login. I'm afraid there's not much you can do about it now. If you want to withdraw your dash, you will have to KYCen. You mean to say that even if you have one source of funds that is clean and secure I can't use a vpn? That's extra security. Does binance really make such jokes? I understand large funds from unknown sources but what if the money flows from one account all the time in both directions? Title: Re: Binance exchange - blocks money withdrawal! Post by: JooBra on April 02, 2021, 03:16:25 PM Well, Binance is a centralized exchange after all and therefore holds the funds of its customers. They have to take those security measures to prevent funds getting stolen, unfortunately, this also implies false-positives as probably in your case. Accounts are flagged relatively quickly by their risk management, for example if you suddenly log in at different IP addresses than usual or use a VPN network for login. I'm afraid there's not much you can do about it now. If you want to withdraw your dash, you will have to KYCen. You mean to say that even if you have one source of funds that is clean and secure I can't use a vpn? That's extra security. Does binance really make such jokes? I understand large funds from unknown sources but what if the money flows from one account all the time in both directions? Title: Re: Binance exchange - blocks money withdrawal! Post by: iamsheikhadil on April 02, 2021, 04:42:59 PM While I understand your pain, there's not much you can really do about it, and seeing Binance's good-will in the market, they wouldn't do such with users simply because of some evil intentions, I'm not taking their side here, but just seeing it through the eyes of marketing. Crypto-currencies are often used for very big crimes because of the advantages it provides, so centralized exchanges (who also have to follow some government rules) will ask for those data when they think there maybe risk. It's annoying but then again, it's in their terms and conditions :/
Title: Re: Binance exchange - blocks money withdrawal! Post by: doctor877 on April 02, 2021, 05:00:17 PM It's usually painful anytime it happens like this but you just have to do the verification to be able to get your funds at this stage. That's the only way to it. It might be an issue if IP conflict which was flagged and then they had to take this step. It's usually withing their terms and conditions to do such things whenever there is need to. Majority of the centralized exchange do this.
Title: Re: Binance exchange - blocks money withdrawal! Post by: Mahanton on April 02, 2021, 10:26:32 PM It's usually painful anytime it happens like this but you just have to do the verification to be able to get your funds at this stage. That's the only way to it. It might be an issue if IP conflict which was flagged and then they had to take this step. It's usually withing their terms and conditions to do such things whenever there is need to. Majority of the centralized exchange do this. This is really just a matter of choice actually because these things can really be read up into their terms which they do have the right on holding up funds if something unusual events that do happen on a certain user account which you wont have any choice but to deal on what they are requiring for you to unlock your account and if you do really value up your privacy or identity then you should accept that there no way you can pull out those funds on the exchange but if you do trust them up then you can always submit on whats required as simple as that. Title: Re: Binance exchange - blocks money withdrawal! Post by: LUCKMCFLY on April 02, 2021, 11:12:37 PM My experience in Binance with something similar was that I made a deposit from an Exchange other than Binance, it was XRP, and I did not place the Tag, to do it quickly, then I kindly asked for support arguing my mistake. They replied that they could help me only if they needed a video where I entered the deposit exchange and verified the entire transaction, so I did, and they also required me to verify the account (which I did not like).
When I did all the verification, they did everything and were able to put the XRP in my account, I think they make those decisions to avoid possible theft or possible bots. Title: Re: Binance exchange - blocks money withdrawal! Post by: fredeq on April 03, 2021, 08:23:20 AM My experience in Binance with something similar was that I made a deposit from an Exchange other than Binance, it was XRP, and I did not place the Tag, to do it quickly, then I kindly asked for support arguing my mistake. They replied that they could help me only if they needed a video where I entered the deposit exchange and verified the entire transaction, so I did, and they also required me to verify the account (which I did not like). When I did all the verification, they did everything and were able to put the XRP in my account, I think they make those decisions to avoid possible theft or possible bots. Currently having the same problem. They marked a small transaction for 80$ from TradeOgre as "abnormal". Could you please share some details about the "When I did all the verification"? Already recorded first video with transaction details. Where you asked to record a second "verification" video where you share in general view of your email / recite the poem "I am xxx and want to restore withdrawal...." ? Title: Re: Binance exchange - blocks money withdrawal! Post by: santiPOGI on April 03, 2021, 10:17:53 PM If the money withdrawal of the author was has been blocked that means there is something that He/She violated some of the
rules were Binance have. However, if ever this is true it doesn't mean Binance clients or users will be reduce, of course not. I begun using Binance exchange during 2018 but from that time I encounter such an issues like this as long as I know I am not disobeying the rules they have anyway. Title: Re: Binance exchange - blocks money withdrawal! Post by: Xxmodded on April 04, 2021, 04:02:33 AM Abonormal withdrawal maybe you only need to pass KYC verify and you can withdraw your assets back, but last day my friend try to withdraw with higher amount but not available and waiting more than 7 days for account back to normal, maybe any fraud and bad system way from binance by withdrawing higher amount fund,
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