Bitcoin Forum

Hello guys,

I have been scammed by the website mentioned above, they claim to sell a wide variety of cryptocurrency ASIC miners, but are actually just plain scammers.
 
A little over a month ago I placed an order on their website for 2 Antminers S19 Pro and followed the instructions to pay with Bitcoin as they offer free shipping on orders paid with crypto, everything went smooth until the payment was confirmed, they told me they were going to provide me with a tracking number in the next few days and that is the last time I heard from them. Since then I wrote them numerous emails, tried contacting them in their Live Chat, but they do not answer me, they ignore my messages.
 
I tried to contact them as a new customer with different names and they responded, but as soon as I revealed myself and asked for information about my order, they stopped replying. I tried calling them on the phone, but it seems that they have posted a fake number because it couldn't reach anyone. I searched around the web for their company, but couldn't find anything about them, they claim to be a part of a holding company, but sadly that is not true, there are no such companies in Norway, where they claim to be located.
 
All of this was very stressful to me, but I still haven't given up on demanding for my money. If anyone can help with advice what to do that would be great! I hope this thread is seen by people who were planning on purchasing from them and help them make the right decision. Be smart guys and don't make my mistakes or else you will lose your money.

UPDATE (17/11/2020)

I noticed that they have now deleted my account from their website, like it didn't ever exist, unfortunately for them, I took the screenshots before that happened and still have the emails they sent me and have documented all of that.

TRANSACTION HASH ---> https://www.blockchain.com/btc/tx/db6b65798bfa0c689112a6dab2b6c0168562c59f0644c60dedf48e922ad64228

DESTINATION ADDRESS ---> 39MuRS8oigQh6B9JzLARF6Jhup3jw4PWka

AMOUNT SENT ---> 0.71832154 BTC

CONFIRMATION EMAIL ---> https://ibb.co/q9phX1X (PART 1), https://ibb.co/YDjdPWn (PART 2)

PROOF OF ORDER BEFORE DELETED ACCOUNT ---> https://ibb.co/hcgvCVn

DELETED ACCOUNT PROOF ---> https://ibb.co/zNs24H5

I hope this information helps other people not lose their money like me and I am sure everyone can see whether I am a client or competitor. As you can read below that they are only denying all the claims, but don't back it up with any evidence, they try to hide their tracks as much as possible and put the blame on the clients that were scammed by them. This is unheard of. Don't forget that they have full control over their system and can fabricate anything.

I noticed that they now have real verified reviews from customers on their TrustPilot.com profile and not only the ones which they write themselves like before, it seems that they have scammed a lot of people. You can check that here https://www.trustpilot.com/review/arcticminers.com?languages=en&stars=1

IF YOU BECOME A VICTIM OF THESE SCAMMERS IMMEDIATELY CONTACT THE AUTHORITIES FOR ASSISTANCE AND FILE A REPORT AGAINST THEM. ALSO SHARE YOUR EXPERIENCE HERE AND IN TRUSTPILOT SO WE CAN PREVENT OTHER PEOPLE FROM LOSING THEIR MONEY AND STOP THEIR SCAM OPERATION.

What happened:  
I got scammed by a fake online shop for mining hardware called Arcticminers.com
Scammers Profile Link:
 https://bitcointalk.org/index.php?action=profile;u=2868319
Reference Link:
 https://bitcointalk.org/index.php?topic=5283468.msg55422150#msg55422150
Amount Scammed:
0.71832154 BTC / 6340 EURO
Payment Method:  
Bitcoin
Proof of Payment:  
https://www.blockchain.com/btc/tx/db6b65798bfa0c689112a6dab2b6c0168562c59f0644c60dedf48e922ad64228
PM/Chat Logs:  
https://ibb.co/q9phX1X  https://ibb.co/YDjdPWn
Additional Notes:
Don't get fooled by the website into sending them money, spread the word so we can help other people stay safe

Better to follow the instruction on how to create an appropriate scam accusation. Follow here and change it if possible: Scam Report Format (Use it to make scam reports properly) (https://bitcointalk.org/index.php?topic=260073.0)

After reading your history I have to say it's really a matter of sorrow, And you have tried enough to contact them to solve this issue. But when they can start to know that you are the person who scammed by them they stopped their response. That means they will not give back the money even the product. So I don't sure any person could help you from here.

Btw thanks for sharing your position to make aware of us. This will help to think twice before purchasing any product online.

That seems very strange, you have been in the market for years with no website, you claim to have thousands of customers, but provide no proof of that at all. You claim to have multiple data centers where you run hosted machines, but don't have any pictures of them, actually there are no real photos of anything on your website. Most of all, if you have been in business for so long involved in blockchain for 6 years and mining for  4 years, you would surely have a bitcointalk account and not create a new one solely for the purpose of cleaning your name.
You don't have a real company, I checked the VAT number you have posted on your website an this company came up :

Organization number:
920 430 597

Name / company name:
NORDICPRODUCT AS

Organizational form:
Limited Liability Company

Business address:
Trøbakkveien 14
7530 MERÅKER

Internet address:
nordicproduct.com


CEO / Managing Director:

Geir Mjøsund

Statutory purpose:

Consulting services in information technology and other products / services that naturally belong with this, including participating in other companies with similar activities, and buying and selling shares or otherwise becoming interested in other companies.

Totally different company, which has nothing to do with arcticminers, arctic holding and all your made up fantasy names. Your website is clearly a scam, I mean cmoon "Free shipping on cryptocurrencies payments" , it can not be more obvious, coupled with your prices and everything listed above, I think it is pretty clear what's going on here. Although the author of this thread must have overlooked these facts.

Sounds even more suspicious. So you had to wait for someone to point it out before you updated such information on your website?
It seems to us that you are not confident about the initial information and might be trying to hide something.

I think the moderators must lock this thread now. I guess the OP seems to just trolling or falsely accusing some platform yet fails to provide valid evidences with the accusation. Meanwhile, I've seen no issues with the Arctic miner's platform or any flaws that it might be shady. They are even transparent with their physical office and phone number. Hence, I don't see any legitimate accusation in here.

There are many online websites out there for hardware for mining, I don't think people would even believe and be scammed to them as they were knowledgeable in mining and so do fraudulent services.

First of all, here is the proof of order: https://ibb.co/hcgvCVn (https://ibb.co/hcgvCVn) I have blacked out my address for obvious reasons.

I didn't think there are paid reviews even here. How come all others see the "flaws" and you don't. How do you know that address is theirs? How is that transparent? That address doesn't even show up on Google Maps.
I think you are the one trolling here or else it's clear that you were sponsored by them to write this nonsense.

@OP aside from additional screenshots I think you also need to provide other evidence such as the tx id of the transaction to them which I think would be convincing some people here. Right now arcticminers totally deny all of your accusations and this would totally turn around if you give additional evidence with what happened. Aside from the tx id I think the conversation of screenshots will be good, also @articminers aside from totally denying and claiming he is doing a fake review why don't you just solve it by asking his username to see if his transaction is even real.

I spent a few hours of my day gathering all these proofs and unbeatable arguments that they are SCAMMERS and I am not their competitor or whatever they made up.

I noticed that they have now deleted my account from their website, like it didn't ever exist, unfortunately for them, I took the screenshots before that happened and still have the emails they sent me and have documented all of that.

TRANSACTION HASH ---> https://www.blockchain.com/btc/tx/db6b65798bfa0c689112a6dab2b6c0168562c59f0644c60dedf48e922ad64228

DESTINATION ADDRESS ---> 39MuRS8oigQh6B9JzLARF6Jhup3jw4PWka

AMOUNT SENT ---> 0.71832154 BTC

CONFIRMATION EMAIL ---> https://ibb.co/q9phX1X (PART 1), https://ibb.co/YDjdPWn (PART 2)

PROOF OF ORDER BEFORE DELETED ACCOUNT ---> https://ibb.co/hcgvCVn

DELETED ACCOUNT PROOF ---> https://ibb.co/zNs24H5

I hope this information helps other people not lose their money like me and I am sure everyone can see whether I am a client or competitor. Harlot is right that they are only denying all the claims, but don't back it up with any evidence, they try to hide their tracks as much as possible and put the blame on the clients that were scammed by them. This is unheard of. Don't forget that they have full control over their system and can fabricate anything.

I noticed that they now have real verified reviews from customers on their TrustPilot.com profile and not only the ones which they write themselves like before, it seems that they have scammed a lot of people. You can check that here https://www.trustpilot.com/review/arcticminers.com?languages=en&stars=1

IF YOU BECOME A VICTIM OF THESE SCAMMERS IMMEDIATELY CONTACT THE AUTHORITIES FOR ASSISTANCE AND FILE A REPORT AGAINST THEM. ALSO SHARE YOUR EXPERIENCE HERE AND IN TRUSTPILOT SO WE CAN PREVENT OTHER PEOPLE FROM LOSING THEIR MONEY AND STOP THEIR SCAM OPERATION.

Where is the proof that Op gave a fake screenshot? If you are not really involved, then prove with sufficient information that you are not involved in such activities. Because you can't justify yourself with such a reply.

Because without proof no one will understand who actually wants to play the game here. One must have bad intentions here. So I hope you will prove op wrong with all the evidence.

What kind of proof is that? You are just claiming things without backing them up by anything! If it is true that you didn't take orders then why did you delete my account? To hide the evidence ? But I have the screenshots of my account and the emails you have sent me confirming my order. You have the control to change everything on your website before you write these replies, how convenient for you, but my evidence all adds up, I don't think anyone believes you anymore.

Here is a quote from the link you gave on woocommerce "You can even add a custom template for the order number consisting of a prefix, suffix, date, number etc. You can also add a suffix to each order, consisting of tags or dates." so I don't see how this is relevant.

You act like a typical scammer, there is just too much that gives you away. People on this forum aren't stupid and they can see through your lies, the have had experience with many of your "colleagues" .

I don't know what "team" you are talking about, I am a customer of your website, which I have proven and DEMAND FOR MY MONEY BACK. No matter how much you repeat that I am a competitor and whatnot, the truth is that you took my money for a product you didn't deliver, which is a crime, no matter that i paid in Bitcoin.

I have the report ready with all the documents to prove my words and I will soon send it to the police and other institutions if you don't refund me.

I find it quite interesting that it seems to be the same people posting here: https://bitcointalk.org/index.php?topic=5279533.0

I am not pretending to make any assumptions, but it looks quite similar how they post and try to bring a business bad reputation.

My experience with both miners.eu and arcticminers are good. In the past I have used miners.eu with good experience and now I have used arcticminers also with good experience. I have the miners I did order already delivered, so for me the original poster seems like a bit of a troll.

I cannot say more than this, but I find it the images from OP dodgy. Maybe post some of the conversations you had with them.
Also weird you bought from them on the same day they created their domain. Looks like a troll post to me.

So your business address is a house in the middle of nowhere?

Let's start with the things you claim:


If your company was created in 2008, which you have shown no proof yet, for sure it wasn't anything blockchain-related.
Secondly, there is no proof of ArcticMiners being founded in 2018.

What was founded in 2018 is Nordic Products:
https://no.kompass.com/c/nordicproduct-as/no163701/
And the VAT number on arcticminers is actually the vat number of this company...which is registered for:
 
Proofs?
Proofs?

There is something really fishy around here
And the most annoying of all is that because of a mistype I stumbled upon this:
https://whois.domaintools.com/articminers.com
Dates   53 days old
https://whois.domaintools.com/arcticminers.com
Dates        52 days old




https://archive.vn/VFlU9
https://archive.vn/kf1jO

Lol, so two accounts make exactly two random posts in 6 minutes, wait for an hour and then go straight to defend the seller one hour after creation.
What are the chances?

Finally someone with common sense. I wish i was more suspicious at first and did this kind of research, that would have prevented all of this, but I chose to trust them and it didn't end well.

As for the fake accounts defending them, there is no use in replying, it's obvious.

All that arctic miners do is claim things they can't prove and that is now clear to everyone. I hope that this thread will at least help people in their decision. It is clear that they will not refund me, so I must take the matter to court.

I bought 2 L3 + with hosting but unfortunately they have not been active for more than 1 week! I hope this problem will be solved

Hello,

New in mining with 2X T17, I am looking to buy a new S19 miner in Europe, if this kind of site does not work, which one do you design for me?

my advice for now I do not recommend purchases. as I said I'm waiting but so far nothing yet!

Ok , For other have buy mine miners on this website , they send from china but all work and prices arent awesome.

https://mining.sesterce.com/

you should find a serious one with hosting

how to prove they are scammers !!! they waste time taking you for the sake of asking you the bank details for the refund but it will never happen !!!! stay away from these thieves !!!

Thanks for the updates, I am tagging them now alongside their sock puppet accounts. I also looked through the Trustpilot reviews and looks like they are ripping off a lot of innocent people

Please you can support/oppose the flags
1. sagarpatol - https://bitcointalk.org/index.php?action=trust;flag=2622
2. andyberg69 - https://bitcointalk.org/index.php?action=trust;flag=2623
3. arcticminers - https://bitcointalk.org/index.php?action=trust;flag=2624

these gentlemen also have the courage to order to cancel the truth and they would give me my money back !!! I HOPE THAT THE POLICE OF THAT COUNTRY INVESTIGATES !!!