Bitcoin Forum

Anybody know what's going to happen soon at Mt Gox? Is Mt Gox finally getting a face-lift?

May be "Margin trading" and "Options" if they mean something on the good side :)

They have all sorts of interesting things in the works.

care to elaborate?

Mt. Gox will replace the Bank of Japan as the debtor of last resort.

The best news would be cutting out Dwolla. Direct bank transfers would be brilliant.

Whatever they do, I'm guessing they'll be a facelift.

Soon what?  ;D

Like CryptoXChange.com?

Probably the countdown until they have money available for withdrawal at Paxum again.

=)))))) TRUE!

mtgox is heavily behind bitcoin.
if it would be a negative news they just would post it like in past (eg European Bank account closed)

i expect something big, at least a mtgox facelift - but hopefully something bigger.

we will see in 5 days

Mt. Gox's Google+ post (https://plus.google.com/100448119000434100275/posts/cBMESXp1UAG) suggests that it's a new site design

I really hope it's the date when they'll have funds on their paxum again. Waiting for almost two weeks now!

snurt

I don't know what they want to keep secret or not,  but the face lift of their website is the least exciting thing they have in the works.
I think 2012 will be the year Bitcoin really starts to explode due to all sorts of new services coming online.

Fear to the unknown, I withdrew all my funds from Mt. Gox...

Interesting reaction...

I had the same idea at first :)

Looking into this right now. Thanks for the tip.

re: cryptoxchange

I like what I see, but the site is running painfully slow right now.

Hi Brandon,

Apologies for the lag - our site has been under quite heavy malicious attack off and on for a couple weeks. Systems are secure and happy, but there is site delay for some people as our defenses battle it out and adapt.

How did you do that? I'm practically blocked, trying for weeks to find a way to get my money. I made a Paxum account just to try a different way, but they're just eating the withdrawals all the time!

I used dwolla to widthdraw USD (and also transferred remaining BTC to my own wallet).

Hello,

We are working on something new which we hope will be a pleasant surprise for all our users.  It is not bad news, so please don't worry about it.   ;)

The most pleasant surprise you could give your users is not running out of funds in your Paxum account every couple of weeks.  Bells and whistles shouldn't be a priority until you've addressed far more basic issues like reliability of processing deposits and withdrawals.  At best your inability to resolve those issues makes your company look incompetent.  When you keep saying sorry and the same problem keeps happening with monotonous regularity, it's difficult for people to believe that you give a damn about your customers.  No amount of perky PR speak compensates people for the sheer amount of effort it often takes to complete the most basic of transactions with your company.

Yeah seriously, put your efforts into functionality.

I agree that the best thing to MtGox would be stable and fast withdrawal options like the mentioned paxum withdraw. Last time I tried, I waited for 2 weeks on a paxum withdrawal request. After that time, I decided to cancel the request, it took them almost another week to finally cancel the request.

In my humble opinion, that is absolutly not acceptable. Holding our money hostage for an undefinite amount of time, and not even providing interest for that time.

So, I agree that working paxum withdrawals is way more important than UI changes.

I'd like to apologize on behalf of TradeHill for the sudden end to Dwolla transfers. We tried to maintain it long enough to allow everyone time to pull their money out but Dwolla continued to remove funds from our account without explanation. To this day they still won't give me an answer, refund or send any documentation they claim to have but that is another issue.

Dwolla was our main funding source and when we made the transition to checks we had a lot of catching up to do. We sent out hundreds of checks in the following days and got almost everyone. Unfortunately it sounds like we missed your check. Since we've had very few transactions that have gone over a day without being sent or received and most within hours at most.

We'd love to have you come back and if you have any issues you'd like to discuss please email us at info@tradehill.com

Regards,
Jered

You may want to give TradeHill another chance.  While the first checks after Dwolla closed were slow all subsequent checks I have gotten from them have been very fast.  Usually about 4-5 days from time I withdraw to the time I have a check in my hand.

I think CryptoExchange also shows promise if they can increase liquidity and lower bank transfer fees.

Did you guys remove any Australian deposit / withdrawal options from Mt Gox?

 :(

The Technocash option was closed quite a while ago.

Ugh FFS...  >:(

What options do I have that don't involve getting on my knees and presenting myself?  ;D

It was as easy as you could of gotten it. My bank for some reason didn't charge me to send to this bank account and Mt Gox charged me $10 to withdraw.

Technocash closed the MtGox accounts due to people laundering money from stolen cards through them.  MtGox made an announcement about it at a time. 

Like you, I don't know why people were being charged so much to withdraw.  Australian banks don't charge for deposits to other Australian bank accounts and Technocash has low withdrawal fees.

'Soon' time got changed  ;)

+1 - The Paxum situation is ridiculous.

They are probably going to announce who Satoshi is OR finally reveal "Tom Williams".

To be fair, I saw this scroll by on IRC today:

(Most useless messages removed)

Countdown to getting GOX'd

Or that they are one and the same.  :o

+100

countdown to the site getting hacked again

Enjoy the New Mt.Gox ;-)

As far as I can see so far, they have just made the interface more pretty!

There is more to it like SEPA for example, and... We will announce a lot of cool things pretty soon too...

I think it looks quite nice. ;)

What does soon mean? "Soon" from you guys can mean many things.
Are we going to see anything new tomorrow?

Mid January ;-)

Finally it happened, and turned out to be bad news :(

Why so negative? You don't even know what's coming next!

What...even LESS features and deposit methods ?

No, we still have the same amount of features and we are now working wtih both BitInstant and AurumXChange for Liberty Reserve, so nothing has changed really here. Or do you have something else in mind?

Well, I was a bit disappointed because the new design didn't fit on my screen and some features weren't working as expected.
But now, with access to the old version everything is fine :) Keep up the good work.

Thanks

I like the new look.  Nice job.

My only critique at first glance is the left sidebar non-active menu text color is a bit light on white background.

Not bad.
Make sure the hacking do not happen again.

The mobile access sync isn't working. The QR code gets stretched out.

I'm not a big fan.  Let me qualify that:

The functionality seems to be the same, and that is the important part.  So no complaint there.

It IS better than the old site.

It just seems a little "hippie" and not at all profesional like a bank site.  But then, most bank sites suck.  The calculator and the circles seems a bit frivolous.

But then, it IS better than before.  :)

Like I said, tho, I could really care less how it looks.  I care about how it works.  Speed up cash deposits at Chase bank.  Speed up response time from support.  Those are my main 2 issues.

+9001.
Mtgox loves focusing on superficial things.  How about functionality for a change?

Nah, the functionality changes are they required you to go to a 3rd party to deposit into their exchange now.  How's that for functionality ?

Yeah but adding in a few static images to spruce up the look of the site I'm sure is low hanging fruit and easy to throw in there whereas I'd assume adding functionality is another animal altogether.

Bad news, 'In order to make Euro deposits you need to have a "verified" or "trusted" account status.'

"In order to apply for the “Verified” account status please attach a copy of your government issued photo ID"

No worries, just another added functionality.

;)

What's the problem?  I'm verified, it took me 5 minutes to scan and send the documents, and they had me verified the next day.

I did the same a few days ago and was verified in a matter of hours.

Can you please provide us more information that we can fix this issue (screenshot, Os, Browser...)

As stated somewhere earlier on this Thread... This is just the TIP of the iceberg, get ready for some huge announcement within January.

VERY NICE job guys! Hopefully the looks can match the back-end security.

I like it, very clean and simple.

Yep it does, a few new "visible" security features will also come soon as well.

Congrats on the new look, I like it.
The "weighted avg" at the top falls off the line.

What browser? Screen resolution? Maybe you can supply a screenshot?
Everything looks fine to me.

I don't like that they've removed the "Depth of Market" feature. On my wish list is a "Time and Sales" feature too.

Notice how when anyone asks "Why didn't you tell us this WEEKS ago???" they never respond?

It seems quite notable to me that there is an investigation which requires Mt. Gox to allow their customers to continue to request withdrawls via Paxum, then completely lock up any money requested in that manner.  For weeks.

I have to assume that the investigation requires this because it seems like exceedingly poor business practices if it is a voluntary mode of operation on Mt. Gox's part. Obviously it is impossibly to tell very much by reading people's posts on this forum, but some of those who have complaints really don't strike me as hard-core financial criminals.

What do you want, cheesy corporate pictures of businessmen with fake tans striding down a glass corridor?   ;D

I like the hipster look. Hipsters can be professional too.

Good job guys, the site design is a lot better than before. I'm sure that this will be great for Bitcoin considering that, "As of July 2011 Mt.Gox handles over 80% of all Bitcoin trade".

Wow the new design is much better

@MagicalTux

When are you to fix that god awful customer service?

I liked the old trade data graphs better than Mt.Gox Live.  Keep a link to Mt.Gox Live but please put the old graphs back. 

I left those messages in there because I agree with you.

The self promotion is a bit over the top on the site. They should just allow it to speak for itself, instead of bombarding us with self advertisements.

They're trying to razzle dazzle people to distract users from the fact that their deposit and withdrawal processes are an absolute clusterfuck.  Hopefully their users aren't going to let themselves be distracted by promises of "great things" in the new year and will keep demanding that MtGox improve its functionality and customer service.  Based on past experience, I'm not confident that will be the case, though.  People tend to stick with MtGox no matter how appalling their service is purely because they have the volume.

I was hoping for the merchant stuff to return.

Personally I prefer Bitcoinica's web design, more professional. And better customer service.

MtGox - What happened to merchant services & "margin trading & options coming soon..."?

+1

Be patient ;-) something even cooler is coming.

MtGox it's sweedish for : making under the table deals to sell user information

Please. There's enough things about mtgox which you can complain about without resorting to made up slander.

I agree, I seriously doubt Gox is selling any info. I agree there is plenty of legit issues to point out.

I don't like the new design. It is a lot better than before (when there was no design at all) but still... it should look more like bitcoinica. Now it looks like some kind of japanese cartoon.

Buy/sell order page is awful, you have to switch between buy and sell page. The trade data price chart is useless. For instance if you have price swings between $2.5-$3.1 you should draw a chart in that range not $0-$3.1! The same problem with tradehill, useless trade data also. The advanced chart on the top has the volume drawn with a line! Where have they seen that?!

It is obvious they have never seen a real trading platform before, so don't wait for the options and margin trading on mtgox (they probably don't even know how options trading works anyway). Their idea of security is limiting costumers' withdrawal sizes, lol. If I deposit $50.000 I expect be able to withdraw MY money whenever I want! BTC or USD, it doesn't matter it si my money.

Mtgox is still bad. I try to use other exchanges as much as possible.

lol at trader woes. Using Bitcoin for trading is childish because it's not in the spirit for which Bitcoin was developed. Go speculate oil so that transportation costs skyrocket, or trade corn so poor children starve. This attitude towards Bitcoin is pathetic. I don't mind if MtGox makes a few bucks this way to help fund their development, but hopefully this trading phase will end soon and they will address the real strengths of Bitcoin.

Speculation works in both ways. I guess it is OK to short oil and push the price down but you must never buy it. Or any other commodity.

lol at bitcoin spirit. Where in the bitcoin protocol is written that speculating on the price of bitcoin is wrong?

You need liquid markets if you want real bitcoin businesses. And you need derivatives for those businesses to hedge their exposure.

It may not be written into the protocol, but for many years speculation (especially on margin) was illegal and for arguably good reasons. It still is in many countries. Save the economic mumbo jumbo for the pseudo-scientist believers. It's a zero-sum game. Businesses are irrelevant to markets, they are only one type of production instrument. Markets existed long before the internet and even electricity. Even ancient religions preclude making money just by trading money. THE ONLY THING THAT PROGRESSES SOCIETY IS TECHNOLOGY. Bitcoin is ALL ABOUT new technology.

I would like it if someone from mt gox could contact me. This thread is rather confussing :-)

i've attempted normals means of contact without any success


My email is chris@paxum.com


Thank you

Chris

Just let me know how long it takes for you to get an answer from us, when you email info@mtgox.com.

As for Paxum, I've talked a couple of time with Ruth, who said maybe we'd be able to get a different account to send wires to, but we never had any update since then.

Selling info is totally wrong and not the type of behavior that they engage in. They prefer to give your unencrypted data to third parties who are then hacked and get your info released publicly for free, which is an incredible value.

So can anyone from Mt Gox tell me the easiest option for deposit and withdrawal to and from Australia?  ??? :-\

lol +1

ultima already knows, but for those who does not, you can watch derivatives market progress in this thread: https://bitcointalk.org/index.php?topic=50817.0

I would think MT would be able to think a few steps ahead in the chess game to not do this....

I wouldn't be surprised if someone (government) has an identity that only exists on MtGox and waits to see it in the wild....

They would use that information to shut down MtGox...  I am sure MT knows this...

The excuse of a security breach only works so many times... before a pattern emerges__


So, it would be highly doubtful that what you suggest is going on.

Resurrecting this thread... so mid January has come and gone.  Any idea what these new features are and when will we actually be seeing them?

Oh, well you are right, we are finishing up some stuff, but since we disclosed this at CES, I can use update this thread too. We are working on many things some of them you have seen already and includes

1. Our transparency Program https://mtgox.com/press_release_20120201.html
2. Brick & Mortar / E-Commerce solutions. We are polishing a few things but we will launch pretty soon our full Merchant solutions with VERY competitive fees ;-).
3. More trading tools. A few things will come for BTC Traders.

Cheers

I look forward to seeing this one.

~Bruno~

+1 This could be huge! Good job!

Exactly! Trading Bitcoin is apparently a NO-NO in Apple's world. Still there are some other ways that we are working on.

Mt Gox should design a website specifically for mobile devices. Google and Yahoo do this and it works great. If Mt Gox had this you'd just open the Safari browser on the iPhone and go to MtGox.com. The mobile site would also work great on Android devices and other mobile devices. But the biggest plus would be no approval from Apple would be needed.

We are currently working on this... And HTML5 will help to bring many nice things!

Yay HTML5!!

http://www.motorcycleforums.net/forum/attachments/suzuki/25297d1309921005-intruder-recall-zombie-thread.jpg

Remember this?  I'm not sure if it was the first Goxxxing's but it was definitely one of the best.