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Title: Need help recovering 2FA on electrum wallet Post by: obscenic on November 26, 2020, 12:23:47 AM I'm attempting to move BTC from my electrum wallet to gemini. I'm able to log in normally, view my btc, and when i chose "pay" i enter my password but i don't have the google authentication anymore.
I downloaded google authentication but its not working. Is there somewhere on the account/ui i can recover/set up 2FA again? Thanks Title: Re: Need help recovering 2FA on electrum wallet Post by: hosseinimr93 on November 26, 2020, 12:37:54 AM Do you have your seed phrase?
Seed phrase is a series of words that electrum gave you when you created your wallet. If so, create a new wallet. Select Standard wallet and then "I already have a seed". After that enter your seed phrase. In the case you enter the correct seed phrase, you will have the option to disable 2FA. Title: Re: Need help recovering 2FA on electrum wallet Post by: obscenic on November 26, 2020, 01:49:48 AM Do you have your seed phrase? Seed phrase is a series of words that electrum gave you when you created your wallet. If so, create a new wallet. Select Standard wallet and then "I already have a seed". After that enter your seed phrase. In the case you enter the correct seed phrase, you will have the option to disable 2FA. No i don't have it anymore. It was too long ago...i couldn't find that file anywhere. Is there something else i could do? Title: Re: Need help recovering 2FA on electrum wallet Post by: hosseinimr93 on November 26, 2020, 02:04:11 AM No i don't have it anymore. It was too long ago...i couldn't find that file anywhere. Is there something else i could do? Since the 2FA service in Electrum is provided by TrustedCoin (https://trustedcoin.com/), the only thing you can do is to contact them and ask them to reset the 2FA for you. I don't know whether they will help you or not. But try it. That's the only option you have now. For contacting TrustedCoin, use the email address you used for creating your wallet in Electrum. Title: Re: Need help recovering 2FA on electrum wallet Post by: HCP on November 26, 2020, 04:14:50 AM No i don't have it anymore. It was too long ago...i couldn't find that file anywhere. Is there something else i could do? Then hosseinimr93 is correct, the only way to recover coins from an Electrum 2FA wallet is:- With wallet file and 2FA code or - Restore from 12 word seed mnemonic and use "disable 2FA" option. TrustedCoin have reset 2FA accounts for users in the past, so all hope is not lost... but you'll need to contact them and provide as much detail as possible to prove you are the actual owner... having access to the original email account that was used to register the wallet with TrustedCoin is a good start! Good luck. Title: Re: Need help recovering 2FA on electrum wallet Post by: bob123 on November 26, 2020, 01:08:59 PM TrustedCoin have reset 2FA accounts for users in the past, so all hope is not lost... but you'll need to contact them and provide as much detail as possible to prove you are the actual owner... having access to the original email account that was used to register the wallet with TrustedCoin is a good start! Indeed, they did. But there also were lots of reports that TrustedCoin did not help at all even when using the correct email. And this makes sense to me. Who would trust a service which lets you reset the 2FA if its enough to message them from your mail account. That's like saying it is enough to compromise the victims computer to gain access to the wallet without 2FA and the mail addresses etc. to receive the 2FA. In such a case, their whole 2FA service would be useless. They would need to request some information which only the original creator can know. And this excludes everything an adversary might have access to when compromising the victims system. @OP: The chances are very slim. Might still be worth to contact TrustedCoin. You got nothing to lose. But your best bet would be to find the Mnemonic Code. |