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Other => Beginners & Help => Topic started by: BaygonIt on November 28, 2020, 07:38:53 PM



Title: Please Help - Change Address $$?
Post by: BaygonIt on November 28, 2020, 07:38:53 PM
Sorry...

Hadnt moved btc in a sometime.  I sent .1 btc to my Binance Address (received successfully on Binance about 5 mins after sent) from Ledger Hardware Wallet, however,  it also sent .9 BTC to another btc address which is unknown to me.  I was sure to only send the .1 ( double checked address, etc on ledger) so I have no idea how an additional .9 was sent and to where?   Ive read about a the difference when not being a whole btc being sent back to a change address but my Ledger doesnt show receiving anything back.  So Ive been deducted a full 1 BTC on balance.   On BTC explorer it looks like it was confirmed over 300 times and is in some unspent unknown address.  So....is my ledger compromised?  have I lost .9 BTC ?  or what am I missing here?  I have no idea how to begin to understand what is happening...
 
Transaction: c49f4365a139cfeed9749a6cfe5cd2ada6f1eba3544fb25d0fa494f94c9dc22d

Any individual who can help it so my mind doesnt think it lost $16,000 today will be appreciated more than you may know...

THANK YOU



Title: Re: Please Help - Change Address $$?
Post by: Charles-Tim on November 28, 2020, 08:03:44 PM
Just scroll down below, you will see 'move topic', move it to 'bitcoin technical support'. You will be able to get fast and appropriate response.

Not certain, but likely that address is your wallet address and contain your UTXO, the amount supposed to appear on your wallet balance after it was confirmed. Try to resynchronize you wallet and make sure it is sychronized.


Title: Re: Please Help - Change Address $$?
Post by: o_e_l_e_o on November 29, 2020, 01:37:09 AM
First of all, don't panic. The additional 0.9 BTC has most likely been sent to a change address under your control. This is supported by the fact that your transaction to Binance went through as planned, and the 0.9 BTC has been sent back to the same type of address (3...) as it was sent from.

The issue here seems to be that for some reason your wallet is simply not displaying that address. There are many different reasons this can happen, so we'll need some more info to help you solve this.

What software are you using to interact with your Ledger device? Is it Ledger Live, or something else?
Is this the same software you used to create the wallet in the first place?


Title: Re: Please Help - Change Address $$?
Post by: Yogee on November 29, 2020, 07:17:32 AM
Quote
Ledger Live automatically generates a fresh change address for every new transaction that does not fully spend its inputs.

Ledger Live automatically takes care of change, you do not have to track the coins on your change addresses.

It is not possible to check which address is your change address in Ledger Live. You can check your Bitcoin change addresses using Electrum.
- https://support.ledger.com/hc/en-us/articles/360033801034-Change-addresses

It seems earlier versions of Ledger also doesn't show you the change address.


Title: Re: Please Help - Change Address $$?
Post by: joniboini on November 29, 2020, 08:05:39 AM
It seems earlier versions of Ledger also doesn't show you the change address.
From what I understand, the balance should be reflected though. Either OP is using a very old version of the Ledger app (or another app) or his network is unstable.


Title: Re: Please Help - Change Address $$?
Post by: DdmrDdmr on November 29, 2020, 05:40:47 PM
<...>
Sounds similar to this case reported here:
https://www.reddit.com/r/ledgerwallet/comments/fyr34c/ledger_live_is_not_detecting_change_addresses/

That was 7 months ago, and the answer then was "Sorry about that - it's an identified issue with some transactions that's being fixed in our indexer". Ledger Live has received a few updates since then. Are you running the latest version (always update from within Ledger Live itself) ?

If you've also got Electrum running, you could also connect to Ledger and see if it shows the correct set of accounts and balance from there.


Title: Re: Please Help - Change Address $$?
Post by: Marvelman on November 29, 2020, 06:59:15 PM
From his second thread, it is evident that the situation has already been resolved (with the help of Royse777). No need to reply to this topic anymore.

OP reached out to me in PM, and then we had a long conversation on Telegram. The issue has been resolved. I had to assist him every steps on opening his ledger using Electrum.

I felt his excitement when he saw his balance are there. An amazing feeling to help. @BaygonIt as I said, Ledger Live sucks, to access your bitcoin and performing any task, use this Electrum file with your Ledger nano S. It's safe since without having the access of the hardware wallet no one can broadcast your coins. At the final stage of a transaction it will always ask your hardware wallet to sign the transaction.