Bitcoin Forum

Economy => Exchanges => Topic started by: Bnm67890 on December 10, 2020, 05:55:18 AM



Title: this site btcbit.net
Post by: Bnm67890 on December 10, 2020, 05:55:18 AM
I read some good preview about them

They said the transaction take few minutes. ..but now after hours nothing happened. ..and they don't respond the email from hours

Any experience with them?


Title: Re: this site btcbit.net
Post by: ultrloa on December 10, 2020, 08:02:31 AM
I read some good preview about them

They said the transaction take few minutes. ..but now after hours nothing happened. ..and they don't respond the email from hours

Any experience with them?

I'm not familiar with thee site but can you actually tell on what is the exact things you do? did you try to withdraw or deposit some amount there? If you try to withdraw then there are things needed to consider and you should use the recommended fee and don't put a lower gas  fee since you can expect a long delay if you do that. But  if you set all in normal and using the recommended fee but still even 24 hours it didn't credited on your personal wallet then there's a problem with that site. Maybe the ideal thing to do right now is to contact them on their social media platforms accounts and even in email to get a higher chances to get a response.


Title: Re: this site btcbit.net
Post by: JeromeTash on December 10, 2020, 08:18:09 PM
That's quite sad. It's actually my first time hearing about the service. I check out their reviews on Trustpilot and their representative there seems to very active and is responding to every review. If I were you I would try to make a review about my experience there and maybe the representative could help by telling you the best possible solution.

Have you tried to calling their numbers too?

Quote
We are providing 24/7 customer support for customers by chat on the website, you could contact support to receive more detailed information about your profile verification request, also you can find all contact info below:
Phone
+371 66 090 222
+48 588 813 222
Email
info@btcbit.net
https://btcbit.net/contacts
Please, contact us and we are sure that can solve this situation, we are sure that some misunderstanding caused.

https://www.trustpilot.com/review/btcbit.net


Title: Re: this site btcbit.net
Post by: boyptc on December 10, 2020, 08:31:50 PM
I read some good preview about them
Not familiar with this exchange. Can you give the link to that review about them?

They said the transaction take few minutes. ..but now after hours nothing happened. ..and they don't respond the email from hours

Any experience with them?
If there's a delay, maybe they have manual processing for some special withdrawals. I don't know how it goes but that's likely to be it. Continue following up your withdrawal to them within their different social media accounts and it's at the bottom of their welcome page. Seems like this is a Russian exchange because as I know vk.com is only for Russians.


Title: Re: this site btcbit.net
Post by: TravelMug on December 11, 2020, 02:11:11 AM
They have a BTCBIT.NET - Buy cryptocurrency via VISA/MASTERCARD CHEAP with low commission. (https://bitcointalk.org/index.php?topic=2080250.0)

But it seems it is a dead thread already as the last post is 2 years ago and the official account last login more than a year ago.

Maybe you can contact them here.

Our contact:
Online chat on the website
Telegram: btcbitnet (https://telegram.me/btcbitnet)
Email: info@btcbit.net (http://mailto:info@btcbit.net?subject=%D0%92%D0%BE%D0%BF%D1%80%D0%BE%D1%81%20%D1%81%20%D1%81%D0%B0%D0%B9%D1%82%D0%B0%20forum.bits.media)


Title: Re: this site btcbit.net
Post by: maxreish on December 11, 2020, 06:22:48 AM
Well those updates reviews found here (https://www.trustpilot.com/review/btcbit.net) were all positive about the website. Though I am not familiar with that site, may I know what kind of  coin did  you manage to withdraw? You can also post your feedback here (https://www.trustpilot.com/review/btcbit.net) because they are responding immediately as Ive checked their reply to the users.

Are you also a verified user of their website?