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Title: CEX.IO replyin emails time Post by: yigsel on January 08, 2021, 10:46:54 AM Hi guys, is there anybody other than me is suffering from cex.io replying back time? I send maybe more than ten emails in a month and i couldn solve my problem. last mail from their side was about 10 days ago. i tried to reach them via both official support mail and some personal mails ( I dont even know wheter they are true or false)
I cannot reach my account and want solve this problem dont know what else to do:( any tips ?? thanks.. Title: Re: CEX.IO replyin emails time Post by: OmegaStarScream on January 08, 2021, 11:02:51 AM An increasing price = more demand = more support tickets/slow response times. I'd suggest you reach out to their representative on the forum: https://bitcointalk.org/index.php?action=profile;u=148073
Title: Re: CEX.IO replyin emails time Post by: yigsel on January 08, 2021, 11:32:24 AM An increasing price = more demand = more support tickets/slow response times. I'd suggest you reach out to their representative on the forum: https://bitcointalk.org/index.php?action=profile;u=148073 Yeah crazy days:( :'( I will give a shot. Thanks a lot for replying :) Title: Re: CEX.IO replyin emails time Post by: stomachgrowls on January 08, 2021, 10:44:43 PM An increasing price = more demand = more support tickets/slow response times. I'd suggest you reach out to their representative on the forum: https://bitcointalk.org/index.php?action=profile;u=148073 Yeah crazy days:( :'( I will give a shot. Thanks a lot for replying :) Aside from Omega's suggestion above, have you already contacted them into their social media and messaging platform accounts? https://t.me/CEX_IO https://www.facebook.com/CEX.IO/ Title: Re: CEX.IO replyin emails time Post by: examplens on January 12, 2021, 03:13:18 PM An increasing price = more demand = more support tickets/slow response times. I'd suggest you reach out to their representative on the forum: https://bitcointalk.org/index.php?action=profile;u=148073 Yeah crazy days:( :'( I will give a shot. Thanks a lot for replying :) Aside from Omega's suggestion above, have you already contacted them into their social media and messaging platform accounts? https://t.me/CEX_IO https://www.facebook.com/CEX.IO/ This is his Bitcointalk account CEX (https://bitcointalk.org/index.php?action=profile;u=148073) As I know, they are very responsible here. Anyway, whenever I had a problem there, I use the live chat for support. Usually, immediately receive feedback from his support, but maybe a really large volume of trade, more problems produces more work for them. Title: Re: CEX.IO replyin emails time Post by: bbc.reporter on January 13, 2021, 05:08:57 AM An increasing price = more demand = more support tickets/slow response times. I'd suggest you reach out to their representative on the forum: https://bitcointalk.org/index.php?action=profile;u=148073 Yeah crazy days:( :'( I will give a shot. Thanks a lot for replying :) Aside from Omega's suggestion above, have you already contacted them into their social media and messaging platform accounts? https://t.me/CEX_IO https://www.facebook.com/CEX.IO/ Also their official twitter account. https://twitter.com/cex_io @yigsel. CEX is an old exchange that might also be tapering off. It would not be shocking for me if they announced termination of service and told users to withdraw their funds. Title: Re: CEX.IO replyin emails time Post by: OmegaStarScream on January 15, 2021, 07:52:52 AM It seems every popular exchange or service has its own representative here in bitcoin talk. Is there a thread that acts as a directory of contacts here in the forum? Would it be great to have that? Do you happen to know one? I'm not aware of any topics and I don't see the point in having one, to be honest. Most of the services and exchanges that started from here abandoned their topics and are no longer offering support here. |