Bitcoin Forum

Be aware that there is a fake Metamask and TrustWallet helpdesk in twitter.

The modus of this cyber criminals are (1) if they saw you asking for help, they will immediately response with (2) a Google Docs, asking for your information including your mnemonic phrase:


https://i.imgur.com/VbCqRkO.png


https://i.imgur.com/zcKsSAh.png

If you need some help reach to the official Metamask and TrustWallet account. Yes, I know that you are going to ask, how in the world they people fell for this trap. Oh well, I think education is really the best weapon here. If you join crypto, you really need to learn a lot in the first place. And I do hope that we really did our best to educate crypto newbies here in our community so that no one should be the next victims of this scammers and criminals.

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You can also read the article here: https://www.bleepingcomputer.com/news/security/trust-wallet-metamask-crypto-wallets-targeted-by-new-support-scam/

I do not know why some people can be manipulated in a way they will be required to fill in their seed phrase and they would, I noticed when generating a wallet, there was an instruction that the seed phrase should not be revealed to anyone because it can be used to hijack the wallet from the real owner. If it is called recovery phrase and it is used for recovering back your wallet, how should the person reveal it to any site, if the site is fake or not, only when recovery phrase known as seed phrase is needed is when you want to recover back a wallet, not any other time because any other time is scam.

This is normal and I see them not only on twitter but on all social media platforms they are just waiting for potential victims to contact them, that's why if we need something on this two wallets we must go directly on their legitimate site and find the real link of social media platforms where we wish to contact them since from this we can assure that we are redirected to correct page which we can talk to real admins if we have inquiries and other things we need.

If passwords could still be given away by unsuspecting victims, the phrases are much easier since newbies are not very familiar with their purpose. Also some wallets have passwords in addition to the phrases, so they might think the former is the only security; they are masked compared to the latter.

Because those people desperately needed help, so scammers are playing with their emotions. So if their decision is clouded, they can easily fall for this trap and just fill in all the information in the google docs document and then sit and wait for the reply.

Until suddenly they realised their mistakes, and it's too late because they have given the criminals the access to their wallet.