Bitcoin Forum

Economy => Service Discussion => Topic started by: RVDowning on May 28, 2021, 02:51:10 PM



Title: Blockfolio app not working after latest update
Post by: RVDowning on May 28, 2021, 02:51:10 PM
Not sure if this is the right forum for this but--

After this morning's update from Google Play Store on Android Blockfolio no longer works.  It crashes and disappears as soon as it is launched.  Anybody else seeing this?


Title: Re: Blockfolio app not working after latest update
Post by: RVDowning on May 28, 2021, 03:04:32 PM
I actually had to do a deintstall and reinstall to get it to work again.


Title: Re: Blockfolio app not working after latest update
Post by: JeromeTash on May 28, 2021, 09:05:15 PM
Looks like the problem is with the blockfolio update. If you look at the newest app reviews on Google play  (https://play.google.com/store/apps/details?id=com.blockfolio.blockfolio&hl=en&gl=US&showAllReviews=true). There are dozens of complaints about the app crashing after the latest update, so it was not just you though you were lucky to get it working again.

Here's how they responded to one of the reviews
Quote
Hello! Sorry for the trouble. We've been working on improving the app. Please update it if you haven't done so. There might be fixes or changes that could address your concerns. If you still have other issues, please do reach out to us at support@blockfolio.com for more assistance.


Title: Re: Blockfolio app not working after latest update
Post by: joniboini on June 01, 2021, 02:39:01 PM
Most of the time the cause is cache issue. If you get the same problem in the future, you can either try to clear app cache first or just reinstall as you did in your post. It's definitely a mistake on the app package which causes a problem when there's an update of the app.


Title: Re: Blockfolio app not working after latest update
Post by: TopTort777 on June 01, 2021, 02:42:46 PM
Not sure if this is the right forum for this but--

After this morning's update from Google Play Store on Android Blockfolio no longer works.  It crashes and disappears as soon as it is launched.  Anybody else seeing this?

I had a bit identical issue that you have - one day, Blockfolio on my iPhone has opened, then crashed and never opened again. Reinstalling app, reseting phone setting did not help? If you dont have an account and synced all your data (amount, trades, dates - I know how this is important) you can count that you have lost all your data. No sync = say bye-bye to all had. There is no way to restore your app.


Title: Re: Blockfolio app not working after latest update
Post by: sheenshane on June 01, 2021, 05:27:38 PM
It has a lot of complaints on Reddit the same on this issue.

The above was right as most suggested it there, just uninstall and reinstall back, because there's no rollback on the update it will possible for you to back the previous version.  I stopped using this coin tracker app earlier because even the token is delisted on exchange but still I can see on the app, instead, you can use Coinmarketcap or other coin trackers that fully functional to this.

Here's the Reddit thread (https://www.reddit.com/r/blockfolioapp/comments/nmpfoh/blockfolio_app_force_closes_when_opening_may_24/) similar to your issue.


Title: Re: Blockfolio app not working after latest update
Post by: stomachgrowls on June 01, 2021, 07:59:56 PM
It has a lot of complaints on Reddit the same on this issue.

The above was right as most suggested it there, just uninstall and reinstall back, because there's no rollback on the update it will possible for you to back the previous version.  I stopped using this coin tracker app earlier because even the token is delisted on exchange but still I can see on the app, instead, you can use Coinmarketcap or other coin trackers that fully functional to this.

Here's the Reddit thread (https://www.reddit.com/r/blockfolioapp/comments/nmpfoh/blockfolio_app_force_closes_when_opening_may_24/) similar to your issue.
Uninstall and Reinstall did work for me.

Even though Coinmarketcap and other trackers do exist but still not really that as convenient or good in UI compared to Blockfolio.I had been using this tracker for years
and i do agree on what you had point out about those delisted tokens which they might able to improve it out later on.

When it comes to functionality then Blockfolio is much better but well this is only self preference. For op, those recommendations had already solved out the problem?