Bitcoin Forum

Alternate cryptocurrencies => Service Discussion (Altcoins) => Topic started by: Vovchik90 on May 28, 2021, 08:57:35 PM



Title: Coinlist deposit
Post by: Vovchik90 on May 28, 2021, 08:57:35 PM
Hi friends!
Who can tell?
A transaction has been made to coinlist
Sent BUSD to the wallet ETH, although bsc network is not provided, it was an erroneous translation
How to get your funds back? Is it possible to request a seed phrase or a key from a wallet associated with an account on coinlist?


Title: Re: Coinlist deposit
Post by: hosseinimr93 on May 28, 2021, 09:26:26 PM
I haven't ever used the website you are talking about.
I just made a search and seems that the service you are referring to is an exchange.
Note that when you put your cryptocurrencies on an exchange, your coins are fully controlled by the exchange and there is no way to get a private key or a seed phrase.

I don't have much information about BSC network and the possibility of recovering your fund, but if there's a way, that can be done only by Coinlist.
So, the only thing you can do now is to contact their support.
Exchanges aren't usually helpful in such cases. But try your luck.


Title: Re: Coinlist deposit
Post by: X-ray on May 28, 2021, 11:39:35 PM

The only way to contact their support to get your fund back but the problem is it's not the exchange site responsibility to return the mis management of sending the fund by the users. I have seen some people were sending the wrong coin that based on BSC to the ethereum address on coinlist and they didn't wanna try return it back to the its owners.
It's worth to try but im not sure you can get it back easily. If coinlist can't return your money and the only way waiting for them until they will accept BUSD.
It's not possible to request seed phrase. BTW im a coinlist user as well.


Title: Re: Coinlist deposit
Post by: OcTradism on May 29, 2021, 12:07:53 PM
Sent BUSD to the wallet ETH, although bsc network is not provided, it was an erroneous translation
How to get your funds back? Is it possible to request a seed phrase or a key from a wallet associated with an account on coinlist?
Not only on Coinlist. Generally, when you make your deposit to an inaccurate address or inaccurate chain, you lose your coins.

Exchanges emphasize it in FAQs, or page for Deposits & Withdrawals. They even will give you reminder when you get your receiving address or try to submit your withdrawal.

Coinlist's FAQs (https://coinlist.co/help/deposits-and-withdrawals)

You can open a support ticket and wait for Coinlist's responses but don't hope high.

See their article Sending Funds to an Incorrect Address or Chain (https://support.coinlist.co/support/solutions/articles/67000649505-sending-funds-to-an-incorrect-address-or-chain)
Quote
Please do not send funds in to CoinList via any other chain that is not supported, such as BEP20 or TRC20. If you do this you risk losing your funds.

Can my funds be recovered if I send tokens from an unsupported network?

We are unable to perform a recovery of funds sent via the incorrect network.


Title: Re: Coinlist deposit
Post by: Valak on May 29, 2021, 05:09:50 PM
Hi friends!
Who can tell?
A transaction has been made to coinlist
Sent BUSD to the wallet ETH, although bsc network is not provided, it was an erroneous translation
How to get your funds back? Is it possible to request a seed phrase or a key from a wallet associated with an account on coinlist?


Suppose you are sending to a wallet not to an exchange. Then there is a big chance it can be restored. Because we can change the BSC wallet to ERC20 at MEW. However if you send it to an exchange wallet. Only the exchange's developers can provide accurate answers.
You only need to pay attention to the BUSD wallet with ETH is the same, if the same, then your token will be entered even if you send it wrong. BUSD has several versions, ERC20, BEP2 and BEP20.  ERC20 with BEP20 is the same wallet.


Title: Re: Coinlist deposit
Post by: ahmia39 on May 29, 2021, 07:47:19 PM
Hi friends!
Who can tell?
A transaction has been made to coinlist
Sent BUSD to the wallet ETH, although bsc network is not provided, it was an erroneous translation
How to get your funds back? Is it possible to request a seed phrase or a key from a wallet associated with an account on coinlist?


Mistakes in sending assets, it will result in losing our assets. Because the exchange reminds us of this before we make a deposit. However, if the Ethereum wallet with BUSD is the same, then you can get it.


Title: Re: Coinlist deposit
Post by: pedrillo0 on May 29, 2021, 09:58:38 PM
Hi friends!
Who can tell?
A transaction has been made to coinlist
Sent BUSD to the wallet ETH, although bsc network is not provided, it was an erroneous translation
How to get your funds back? Is it possible to request a seed phrase or a key from a wallet associated with an account on coinlist?


You have to be very careful with shipping, an error like these can lead to the loss of assets.
But in your case it is recoverable because you mention that it was just a network error. I do not know of an exchange that will give you the phrase or private key. They have their security and one of those is not to give up those keys.
Contact support about your problem and see if they help you...   8)