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Hello, i got banned and now i cant withdrawal my commissions. And im not the only one. There was a rouge staff member trying to get “promotion”
By doing a good job banning account that have lots on commissions. Im not even able to withdraw the commissions.
“Saving the company money”, there is literally no support so if you get banned make sure not to waste your time with support because nobody will be willing to help you.

It says you were banned from the casino for no reason. Can you tell us which site has banned? Or you are based in a country that is not supported by the casino You can add more details so we know if the casino is illegal.

Contact their customer care.  I have not heard about the gambling site before but seem to have been existing for long.

But the gambling site would have a reason you were banned. Why do you not want to disclose the reason you were banned? Or no reason given?

Already contacted Support they do not resolve the issue they just make excuses or say there is nothing they can do, i also registered from a legal Country.

you are talking about this casino: https://bc.game

if yes then they have ANN Thread here on the forum:

 BC.Game-🔴🔴🔴BET RED IN CRASH!🔴🔴🔴 Find More Unique Games! (https://bitcointalk.org/index.php?topic=5088875.0)

Thread creator is not active on the forum, but I recommend you open scam accusation and post proof


so you don't know why you were banned?

Can you show us in any image, the response from the gambling site customer care?

Newbies can not post image, but you can just use the image on https://imgur.com and paste here the link in a new post reply here on this thread.

Before it can be concluded that a gambling site scammed someone, there should be enough proof from the victim. You have no proof yet that you were banned for no reason.

Where is the proof I play on this casino since 2 years never has a problem. Either you had something like taking advantage of some promotion or doing something not good.

Unless you show us proof then you just another crybaby and we think you the wrong one.

Since you are banned in that platform I don't think that there is any other further possibility for you to withdraw the money you win through the casino game in that particular site so that is why verification is needed in any gambling website especially kyc so if it is a website that sells kyc verification so I think your money can be withdrawn anything and anyone

What did you mean as 'sell KYC verification'?

Gambling sites that are centralized can block a user from withdrawing and the user will not be able to withdraw, also the account can be banned because it is a centralized betting site.

The best when using a centralized platform is to never violate their rules. Most likely that nicvin violated one of the rules of BC.game.

My account that is going to be found in any particular site I don't think that the sound to have the authority 2 found it again that's one that yes it is a centralised platform so when you are properly verify what is the necessary thing again that will make them to buy new except that yes their is law that is involved coach you skip or you disobey

If you get banned its better for the site to let you know the reason of the ban so you can know if its right or not. Probably there’s an abuse with your part on promotions or maybe none at all. There’s no such thing that if an employee caught a cheater or ban a user, they will get a promotion, where did you get this idea?

Anyway, show us a proof and communicate with the site they are still active here and probably they can answer your concern here.

There are many cases online similar to this about this same BCgame, even dated to 2021. As something to note, it has often been stated that before you subscribe to any online casino, It is proper to do your research to know if they can be trusted or if they have any particular issues peculiar to them. It is also good to familiarise yourself with their rules, terms and conditions.

I don't know how long you've had an account with this casino, if you have done proper research in my opinion you would have found out that they've had some cases and would have avoided them. See this - Over $100k confiscated/locked by BCgame  (https://bitcointalk.org/index.php?topic=5362922.0).

Didn't you read the full post of the guy ? Wjonfound a loophole on the site ?
Read first then post.
Beside that the OP didn't post any proof. There no way they will ban him without a reason
So he doesn't want to tell the reason too
So good luck believing him if you that naive.

Some of the side do not let their customers know before banning them. because they feel like before you partner with them all access their site you might have read there are rules and regulation so informing you before burning is not proper from the way I understand it so that is why anyone who is operating to any site have to read the rules and regulation before the person start working with the site

Naive? What do you mean aew? You are hiding something about your case against PrimeDice? You are not telling all the truth? That's why you think nicvin is a liar and "crybaby"?
It's a well known fact that casinos don't like players who make profits, while they love players who spend all their money. So I wouldn't be surprised that they've locked his account to prevent him from withdrawing his earnings. It wouldn't be the first one neither the last one.

Yes naive. For believing a new created account without a proof or a single word on the reason.  It's probably he created multiple accounts since he talked about commission maybe he is self refered himself.
Otherwise why doesn't he tell the reason or why doesn't he post a screenshot?

For my case for and see the proofs. .don't be fooled so easily.
Yes that's what naives do.

Have you seen any proof to be judgmental?
I will apologize to you of he posted a proof but believe me he have nothing if he did he will post it.

I challenge him to do and post a proof of his claims and that he didn't break the casinos rules


Also you posted a link to a post sis you read the post about that OP he admitted to his wrong doing and the loop hole he was using.
.untill now yes I believe you are naive sorry but yes you are for believing one side of the story. .. without a single proof

Maybe putting some proofs here since you are accusing a site about scamming would be better, and also there are no clarity in your posts about that Commissions? in what part did you have a commission and from how long?
how much the amount and what is supposedly a reason because it is odd that they are just banning an account without giving initial case.

Well, I think the same... where is some proof? Except some strong words, people jumping in with early conclusions (based on what?!), I don't see anything special here... and OP didn't gamble and win, he pointed out that he wish "his commission", probably some trick with referral, multi-accounting, etc...

I doubt he has something to post...

can you at least share here about the support contacts? the conversation from the support that they admit of nothing they can do to your case?

and also it is impossible that they provide no reason for banning you as you claim that they answered your email?

it is not common to just say they can do nothing and just like that.

I haven't posted any link, so I don't understand what you are talking about. But if you think breaking some casino own rules is a sufficient reason to steal customers funds, you are defending casino scams. Because if you are not aware of that, it's precisely how worst reputed casinos like 1xbit are scamming people. They just claim you have breached their ToS and they steal your funds. I'm sure PD could be able to find one so called rule you've breached for example. Cases leading to lock or cancel customers winnings should be clearly defined and reminded, and cases leading to the lock of all customer funds should be the most serious and uncommon cases and should be always handled by a separate and independent entity.

Bringing at least a proof of  your case here in forum will help you find answers .

this will not go far if you will only deliver words per words here.

Better include with your account proof have been banned, first you need to chat costumer service of BC Game and ask there specific reason why your account have been banned, about bonuses abuses usually risk to get banned but if you not use wrong way to qualify with bonuses I think not have way with BC Games banned your account, by the way with commission received coming from deposit or getting referral commission, usually many gambling platform not give permission for every one make bonuses abuse and have chance with their account will be banned.

this is a huge accusation against someone and a gambling site, do you have any proof supporting this? also, when you say commission, do you mean the one related to affiliation/referrals? anyway, BC.games have an ANN thread here in the forum, try posting this issue on their thread but be sure to include any evidence that supports your accusation.

What excuses have they told you? You're claiming that they've banned you for no reason and your claim isn't enough because you've got no proof like the conversation that you've got from them. I'm not going on their side but accusing a casino with your claims, there must be support for it.
If you've got commissions and they've banned you, I think the relationship is on it and they've seen something wrong with your commissions and might have been abused. But before going to that conclusion, it's better to show some proof of what they've told you as an excuse.

With an obscure pretext that got you banned for no reason? So please don't lead to further speculation. Did you mention which casino, and how can you be so sure that they banned it for no reason? Without the attached evidence will not get you any solution here. In addition to the casino, you don't even say what you mean. So what will we review next? making accusations without valid evidence is not a smooth road to resolve.

How do you know the support banned you and a bunch of other users, because they wanted a promotion? (Do you have any proof of that... like print screens of conversations that you had?)

Why do you avoid naming the casino where this has happened? ....or is this https://bc.game/ as in your subject? https://www.quora.com/Is-bc-game-a-legit-crypto-casino-site or https://foxyrating.com/en/review-33560-bcgame

he said he was banned, the only thing he can show is a screenshot of the banned account, that's all. it's up to the casino to say why it banned him and show proof of why it banned OP., but knowing that the casino representative on this forum hasn't been active for a long time (has not been active since June) we will not know what is really happening


again, the only proof he can show is just banned account photo, that's all. the guy was banned so he has no way to access the account, at least that's what I understand

Is there a proof about all you mentioned like other users that also got banned and a rogue staff member who as you said banning those accounts thay have lots of commission from the site. Maybe sharing what the contact support's reply in here then maybe we can understand what situation you really in. If still no response or an action to solve your problem then start a scam accusation thread against them.

Well sorry if I may say here is not the right section for scam accusations furthermore, I would love to ask you how long have this happened to you and how well is their response to you before littering your anger on them by calling them scammer. If they have a thread here I also urge you to communicate with them through their thread and I believe one of their representative will attend to you before hastily call them scam and mind you for any scam accusations there should be screenshot of evidence how it went and their feedback to you lastly.

It is very important to check for updates every time you trust a casino. Since you don't feel safe risking big money but forgetting one thing, casinos can just steal money from kwpwn users. Many say that the casino representatives are no longer active on the forums. There is no solution to reactivate your account and balance that has been buried in it if it has been banned.

So it's all about your referral commissions but hey even if you did not deposit we'll still need something to back your claims, it's hard to gain support if we only have your side of the story without you providing any proof, this was your last post so be sure on your next post you can back it up so we'll know who's the side of the story is correct, nothing to worry we are all affiliates too we'll support yo, affiliates deserve their hard-earned money.

You needed to bring some reference to support your accusation. Perhaps the email that you have exchanged or chat with the support team. This will help others to analyze the conversation and make up something from it. Right now it's just some words that you left for everyone.

I hope it resolves anyway.

I see only words yet. There is no post from the OP in the ANN thread, there are no screenshots, there are no any information from support. Anyway the OP must get an answer from the support why he is banned. And i think that he get this reason but he doesn`t want to tell us it. Possible that he broke the ToS and understand it.

First of all, I'm pretty sure a casino won't ban a user for no reason, because at times we go against the rules and conditions of a casino without knowing, just in the case of unknowningly using VPN on a casino that prohibit the use of VPN, because that will result to some kind of attention on your account, depending on the gravity of usage, but in your case nobody can tell because you didn't give us the complete details of what we needed to know. You didn't tell us the name of the casino, how much deposit you had in your casino and what did you observed you have been banned, because these are the details anyone who wishes to help you out could use in soliciting on your behave to the casino representatives here on the forum, because in recent times, cases like this have been brought up and resolved amicably. So O.P please we need more detail explanation

I do not think they will ban you for no reason but every actions that have been put do always has its own reasons. My guess is you are doing some shady acts which are against their rules. Was it also your account who you refer with? You login and wager on that account only to get commission on your main account. For some gambling sites I think this was allowed but for others and to b.c game, this might be illegal.

This is why it's always important to ask first if you are not sure of what you are going to try and also you can practice reading the rules or the terms and conditions because they can also include those things there.

Most of the times when they ban, they will have valid reasons for it and normally also provide these when banned people contact the support. To the OP, as already requested by multiple members, without any proofs or screenshots, this community can nothing really do for you.

This is what happens when casinos are banning people without any reason at all, they will look for platforms to express their injustice I guess anyone will do this, you can't ban without concrete evidence it puts weight on your credibility, but we'll have to hear Bc Game's side of the story if they still care for their reputation, but this is still not valid as long as OP cannot provide anything and people will treat this as hearsay, for accusations to be valid we need evidence and stories of both parties involved.

and also not coming back from the thread creation in which makes me wonder what is the main intention of this thread?
I mean what OP really wanted to push creating this scam accusation but not bringing any evidence and not coming back to answer those questions thrown unto Him.

I think there is another scenario in the back of this as BC Games is being attacked without justification .

You should understand that this is 21 century ,you can't just come out in a big community like this and give accusation and allegedly saying that you got banned in a platform......

1• Without stating the companies name and
2• Without coming out with proves and think people will believe you just like that,  that's wrong and things are not done that way.

Too getting to know and to dealing with a platform in the first place, part of it is checking out if they've got good support services and social media handles and community, So the moment you got to know they have no support services that should have even be a red flag in the first place to not deal with such platform and should also put you into question?, To ask yourself how you gonna reach out them when you have problems like this.

You write about the gratuitous blocking of your account, without giving any significant evidence at the same time, it can mean anything from multiaccounts to the use of bugs that you are required to report, there is a clause in ToS bc.game that allows "not to open, suspend or close your account if there are reasonable grounds for it" So that you should at least present here some evidence of illegal actions against you by the casino.

Exactly! The OP will need to provide substantial information to support his accusation from the platform. Words are just words and for you to make your accusation valid, you will need to backed it will any evidence that the platform did you wrong. Possible information you can provide are Screenshot of your account, Proof that the banning on your account is valid and you did not do anything against the ToS of the Casino, Possible solutions you did like contacting their other support team on email or other contact information. Abusing promotion and commissions are common on any platform and it is better to provide proof that you did not do so.

Anyways, best of luck and try to contact them for more information on your account being banned.

Can you please elaborate further on your case? In addition, please provide all the necessary proof in order to strengthen your claim that this gambling website banned your account for no reason. Not to mention, you also did not state the name of the gambling website you are alleging against.

Just to mention, make sure that you followed all of the TOS mentioned on the gambling website. You might unintentionally violated some of their rules which warranted their decision on your account getting banned. But before that, please provide all the proof necessary, thanks!

Hello guys, I can understand if people have doubts or think that I made a mistake.

It's true there was one thing, my friend signed up through me. But for a very long time and that was from his home. We've moved together now and then I thought maybe it's because of the same IP now, but it's not all that bad and I offered BC.Game directly that we could also do KYC without any problems.

But as i said before it was only at his home, now we live together. We are also fine to delete his Account now.

And I brought good people to BC, my friend is nothing. irrelevant

Not really if you can provide additional information and screenshots of your dashboard the issue will be clear to us, but the absence of additional information makes people doubt your claim.


Do you think BC.game will accept your argument you have to do better and back it up with proof, the casino does not know the real identity of the player if they are not yet asking for KYC.

I have no idea if this is true or a make-up story again you have to back it up to make your story believable.

When you are affiliated with a site, it's a big problem if your IP match with your affiliates. I have not read the T&C of BC games but standard practice is you can not create multiple account from same IP, household. You can not even use two accounts from same IP. If they are asking KYC for this reason then they have full right to do it. They are following the general terms which is fair.

The only thing you can do now is to explain them nicely of what happened and convince them it will not happen anymore. The rest will depend on their justification.

Look, he answered. And now we see some new moments, that the OP "forgot" to tell us when created thread. Now we see the "friend" that begin to gamble from one ip-address. I several times was playing online games where was forbidden to use multi accounts and everywhere was a rule - if you play with you friend - tell support about it. And there were no problems. So i think that the OP telling us just new legend.

You and I know very well that there's no way somebody can be banned in a platform without any reason there must be a reason when somebody is being bad because any crypto network or cryptocurrency gambling sector or station have it rules they play so when someone disobeyed rules that person will be finalized according to their order I know when looking at this trend you will see that the op did not narrate it very well because you most explain to the understanding of the reader. I agree with you with your reactions towards this response

He answered why he was banned. As usual - he cheated and was catched. They always tell us that they were banned for nothing, but after several pages we usually see that they tried to cheat or broke the ToS.
And i don`t think that he angry - he just try to unban account due to the users support. But it doesn`t work so.

Well there are, There are some scammy casino's that are banning their winning players for no reasons. I don't want to name drop a casino but that casino is pretty famous in this forum because of the scam accusations they don't even want to resolve. Not every casino is doing things fairly, This is why we have scam accusations board so we can post unjust bans to casinos. Every judgement will depend on proofs and statement of both parties this is why some people are finding evidences and proof so that they can help to support the thread and make further investigation.

Like 1xbit?  :D name it so that you can save newbies from going there, there's a lot the same like this so its good for a forum member to open on this discussion and name the casino they don't like to see due to its reputation. Since for sure many newbies are keep looking for the feedback of valid forum members so it will be helpful to the discussion to name those bad casino so that they lose their potential costumer and save their money from getting scam.

If you and your friend logged the two accounts under the same IP, of course at least one of them is going to be banned, especially because it was used as referral of the first account. Knowing this, you can't say the account was banned for no reason. The reason is clear.

Just avoid commiting the same mistake next time, when gathering referrals for your accounts at another casinos.

If you think they are not being fair to you, you can make a scam accusation and attach the documents or evidence.

How much we are talking here? Or how much they owe to you.?
Also, please be specific with the name of the website as we have lots of websites with similar names.

he cannot create a scam accusation mate because He admitted already that he had a mistake and there is a valid reason why the site banned Him and hold his money and this is the admission


whatever he says ? yet this will not change the fact that there is a violation and this is what he received .

I advertise for bcgame since 4 years now and made a lot of commission from referrals, every single day. I even have 2 accounts for 2 different sites and I got banned once because of multi account accusations but I was able to get both accounts unlocked after I proved my ownership of wallets and told them I advertise with 2 different websites hence the double accounts.

I find bcgame to be the best crypto casino, this is just my opinion though  8)

I have also been working with them ever since we launched our website and I can only say good things about their marketing/affiliate team - they will not simply "scam" you just like that, they are putting some big emphasis on their affiliate marketing department.

I think what you suggested is the best thing so far to do because if any sites you find any difficulties or error to all the sites you have to file petition allegation to them. In the accusation bored so that everybody we will see and read and understand exactly with your evidence off what they have done so wrong so I support you gop should be careful so that it will not mistakely another gambling platform

We know that anybody that is working with a company or been associate with a particular website cannot say anything bad about such particular platform promoting because it is protecting the reputation and the interests of the other platform no person that is working with the company that we say bad about the company in terms of looking for people that will patronize them so I also like you to say the bad things about the website because I see that you are one of their team but not very sure.

Haven't heard much from BC.Games until now. Were you able to take some screenshots of your transactions that might help support your claim? You can create a scam thread to this board: https://bitcointalk.org/index.php?board=83.0 so it will also be easy to look at. Better to provide some evidences so members might support it.
They're representative here is not active, try contacting the owner itself or consulting to some members of gambling forums.

He's risking his reputation here and a high level account with a lot of trust is not something people often use to vouch for a lost cause.
It's not like someone who knows the company and has been working with them has no right to give an opinion. He was open about his affiliation, so it's not like he's shilling or something.

OP's friend registered from his home and used his account as a referral. In most places this is seen as referring yourself and you can get banned for it. It's going to be hard to explain that it was a friend. I can refer my mom, dad, sister, brother and 2 friends and claim they all live with me and then we'll all claim our bonuses.

That`s some big BS you are stating there - sorry for the hard words but that sums it up. I am an affiliate, a professional one, doing this for a living and I cooperate with 100+ companies - needless to say I care a lot about integrity, you should probably visit our website and thread and you will see that you will hardly find anyone as transparent.

I simply shared my experience with the company in question, which has only been positive. OP has had issues with affiliate matters, I am saying (luckily) I have not experiences any issues/problems ever, having sent BC.Game lots of business.

Unfortunately, if a casino has in its Terms of Service stated that it is not possible to have two accounts in one household, then in this case it is clear that this rule has been violated.
You must understand that basically anyone can write a story like this and it will not be verifiable, so don't be surprised by the casino's reaction.

Reading the TOS of a casino site is too important no matter how long it is so you'll know what to avoid so you won't violate any of their rules. Unfortunately, most casino sites don't allow multi-accounts so I guess that could be the possible reason why you got banned. You should have asked for their support's reason for clarification.

Absolutely correct, simply stating and sharing experience from the platform doesn't really mean that you are neglecting the "scam accusation" made by OP. However, this provides proof of legitimacy of the platform with their services especially with their affiliate system. Actually, this is good news for OP as this will provide assurance for him that his concern will be solve will proper support and documentation.

Are you seriously just here to rant or do you have actual screenshots/other evidence that you can show us of why you were banned? I am not going to side with the casino or you just yet because there are a lot of people who come here just to rant about being banned for something that usually is their own fault. Or they just lost a lot of money and now want to damage the reputation of the casino where they suffered their loss.

So that being said, its about time you come forward with hard evidence in the form of the screenshots of their messages to you, at the very least.

If the terms of operation say no household registration then I will say the player is wrong for multiple accounting from the same IP address, but then again most players miss place that rules for the fact that this rule gives players limitation, in the case that two occupants of the same household may want to play on the same platform and this violation will effect they accounts without them knowing.

Well, that would put an end to this discussion.  :D

Your story goes, if you do in a land based casino, if you place a bet in an online casino, the same IP is detected and you say it's a friend, 0% of the site can believe what you say, in this case, it can be an afterthought and lesson for you, especially in making bets on online gambling sites, your action was right to delete the account.

Professional or not it depends on your intentions and goals in gambling, remember never to be greedy in gambling, it can destroy yourself, just enjoy what is, luck has been written by the creator.

The discussion didn't even have to start... a man who appeared out of nowhere and without any evidence is trying to blacken one of the better casinos around doesn't deserve a lot of discussions!

Many people are trying to abuse promotions, bonuses, and free coins... before or later they get caught! They can cry and complain... but why we should bother with that? I think they don't deserve much attention!

I want to ask because i know that this questions is not contrary to what we ask from the response because when looking for qualify answer you will put your question the way people who is to respond to the question will understand it. Is having multiple account for any casino gambling websites is prohibited. Because i want to know and that is why i asked

The OP violated the casino site's TOS, but was initially unknown as there was no acknowledgment of what he violated. But then, a confession was made and the OP really deserved to lose his account as well as his commission.

But just one question, why didn't the site ban it from the start if indeed one of the users signed up for multiple accounts, mostly blocked when the user wanted to withdraw his commission after some time?

Uniquely, there are those who want to help him solve the problem and many who want to do spamming.

This is difficult to answer because there isn't much information about what really happened and it doesn't have or include clear screenshots, or other accurate evidence that your account is blocked.
and I don't know what the brand of the casino is either. Despite all that, the best way to find out what really happened is to contact the customer support team members at the casino in question and ask them to see what really happened and why.

The BC team needed some time to connect those accounts and collect evidence against abusers! At least I guess that's what happened...


It's why I wrote what I wrote! Why would we bother to help if he didn't provide any proof of his claims? After all, he admits he did something wrong, so any help would be in vain...
I just think we can try to judge these things! He knew he did something wrong, but anyway he tried to do something here and ask for help from the community even though he was guilty! It's not fair... and as I said, these people don't deserve attention!

Yet that is a violation of their terms even how you reason out their system detected your activities so now there is a clarity why your account was being banned .

now all you have to do is prove that to the team things that surely will be hard to present because this is a issue of words against words, and the team might show their proofs while yours wont.

Any deleted account can't be restored and i believed OP is trying to cooked up stories to covers his mistake and those account was for him alone while trying to gain the commision without knowing the IP would keep him tracked. Now his is saying his friend is irrelevant why?
because he is greedy wanting to withdraw his own commision wanting his friend account to be deleted or being ban, if i happened to be the support team both account will be ban without any mercy. Did he said he made deposit?
No but only rather emphasising on commision.

What term has been violated then? There's no specific there about multiple accounting. That's why anyone can dispute and ask for any proof from the casino for being categorized of multiple accounts.

In the case of OP, detecting ONLY for having the same ip address is a rip up system for multiple accounting detection. Unless OP and his friend use the same device since then, but even so the KYC is there for a reason to prove that they are not the same person.

What if the OP is just making stories and whatnot? I mean it's easy to make stories saying we live in the same blabla and we have the same IP and we want KYC to prove it. It's easy to tell you're blood related or friends to vouch for you and anyone could do that.

This one will depends on the proof given since we can verify if his claim is true if he can provide relevant proof that BC.Game really compromise him. Creating negative stories is so common here since competition is big on gambling businesses and also there are people cannot move on to the losses they got and this is part of revenge to create trouble on the casino they are playing so its good for people to be more wiser listening on any kind of issue so that they know what's true and a fake one.

Who can tell what is true or not? he admit that there is a using of same IP address so meaning in deeper perspective he is Making excuses since it has been detected ,  and this is how most of cheaters act , pretending or hiding still their activities but deep inside they are being caught .
But what we all have here is speculative because this is OP's word against the site but I believe that the gambling site will stand in their decisions and finding .

Uh, what if not? Yeah, it can be true, but having a respond from bc.game that there's nothing they can do where they have everything the reason to tell the user what term was violated. Well, as long as OP never posted the chat logs then people will just speculate.

He didn't, he just thought that it might be the case. As long as the casino wont tell what is the reason why he was banned it always be unfair to the users not just OP but the current and future users.

That's it, no one can tell. If you're on the casino's feet you'll do that kind of assessment, but likely on their side they just want to prevent cheating on their own platform. I don't think the chat logs would make any difference if the damage has already been done.

In such cases, its the user that is at fault since bc.game is a reputed site and won't do such acts without any valid reason.
Besides that since OP hasn't provided much info after he posted this thread it gives an edge to the casino.
May be OP cant back up his claims hence became inactive.

First of all it always seems suspicious to me that most of the scams news just come from newbie accounts and post 2/3 posts and then go to sleep mode. Moreover, it also is seen here that the player got ban for his fault. Even then if you have  compeleted kyc then I think they should solve your problem.

A big site will not ruin its reputation by banning an account for no reason. I'm sure that Op violated their TOS which is reason enough to ban him. Newbies could also complain regardless of their rank but they should provide concrete evidence as proof of their accusations.

Hey
You need to provide more details, you need to be able to present some proofs as well, it's inevitable that sometimes you can get banned from certain casinos but at the same time it can also be due to something that you might have done knowingly/unknowingly, some casinos do have T&C that only one account per person is allowed which eventually causes problems for the people who might have made multiple accounts in the beginning, and at the same time sometimes you might be using VPN which might not be allowed,there is definitely a clause for abusing commissions as well, if they suspect that you have been laundering it all by yourself they can also ban you, there are so many reasons! You have to ask them why and then present a proof here. A

I can`t answer correctly because there are lots of casinos with different rules. In the most part multiple accounts are prohibited. It is possible that there are some casinos where you can use multiple accounts, but i`m sure that you can`t make any operations between these accounts. Any way, all this situation you can find in ToS and FAQ.