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Hello,

Since I started betting on Stake I have rarely been disappointed, they have very good promotions, good odds, etc...

But recently, I cannot place a single bet, my stake is almost always rejected (too high). The support told me that unfortunately they cannot do much about it as it is the odd provider that fix limits for an event and for each user. Even on big events just like premier league games I cannot bet with a stake more than 0.2 mBtc (when it is possible).

I had a similar situation with sportsbet.io (odds automatically lowered for my account, banned from some promotions) and they haven't gone backwards since  (more than 8 months).

Has anyone been in this situation and was able to recover afterwards normal betting configuration?

If my situation is never going to be reviewed, I might as well get my funds back right away.

Sorry to say but i don't think they will raise your limits
Also I believe it's from the odds provider so I doubt stake support will help

I think the odd provider of both sites does not want to let you play more with higher bets (I don't know your history) but maybe you have won big amounts and thus they have limited you,it is a known procedure learnt from the FIAT bookies like bet365 which has a common procedure to freeze your account once you win 3000 EUR or more.

Stake cannot help you as they have no power over what the odd provider does,if you can play with any bet on slot machines or other directly managed games by Stake this just shows that it is the fault of the odds provider.

this is a problem that occurs very often with bookmakers who use fiat (and especially with "physical" betting rooms).
Very often it is imposed as a limit to avoid scams / money laundering or suspicious match-fixing games.

I believe that there is not much to do to resolve the situation and in the T&C of the bookmakers this type of exclusion is clearly indicated as a possibility :(

Ok So once it is frozen, no hope of recovering correct limits?

I haven`t such situation but possible it depends on time that you use this casino and your bets. Possible that your limits will grow some time later, when you`ll reach some limit of bets or time you are gambling.
I think that you ought to ask support about such situation and if it is possible to increase limits manually.

During last months I may have bet 80 mBtc, and it was a good month in terms of gains I would say. But everyone knows that in gambling you have good and bad times.

The support told me:
'''
There are two types of limits. Global and account limits. Global depends on the competition integrity and coverage and personal depends on the account activity.

They will keep checking acounts and improve limits if that would be possible in the future.
'''

Maybe in the future,I don't know because I have never been in that situation and I have placed a lot of bets both at Stake and Sportsbet with 0.005 and more as a stake for my bet but I have never been limited by the odd providers as I have always lost 99% of my bets,I am a loser when it comes to sport betting so I now only play slot machines for the time being.

I hope your limits increase in the future as 0.2 mBTC is a ridiculous amount as a maximum stake for your bet.

This happened most of the time on some games like e-sports in my experience. I have no idea what’s the exact reason for this limitation but odds provider have max bet limit on every specific games maybe it’s related on the number of odds being placed on that particular match because I only experienced this kind of betting limitations on games that is not popular. I try to place bets in different sportsbook with the same march and the limit is just the same. This issue is not from the casino but from the odds provider like the support already told you.

I have just tried to set a bet on Murray - Fritz (game spread Fritz -4.5 odd 3.05),  a 0.1 mBtc stake was rejected ...

Did they ask you to pass a KYC? Are you still able to withdraw your funds? You should check that quickly and withdraw all your funds from Stake before it's too late.
I don't think those restrictions are just decided by their odds provider, it's a very convenient excuse from them. Odds providers don't manage and don't care about casinos finances. Like any supplier won't care about the finances of its customers if it is paid. They are maybe reporting things to casinos but the final decisions belong to the casino since you are a customer of the casino and you have T&C with it and not with its odds provider. How casinos would keep high rollers and manage their streamers and sponsored stars if odds providers were able to limit them as they want?
Moreover as Maasdamer said on one sportsbook he is limited for certain sports while being limited for all sports on another which is likely sharing the same odds provider.

A 8 mBTc  withdraw was successfull last week but indeed I do not know if I can withdraw all my funds. In terms of account verification I am level 2 (identity card asked , etc )

I don't think you should worry,if you have not received an official email from Stake that your account is restricted and not only the sport section of the site the withdrawals should pass through if you haven't violated any of their terms and conditions.

We are talking about Stake here who gives like near 1 million dollars in bonus when is Christmas time like they did last year,I don't think they will care much to restrict an account for 80 mBTC which you claim to have won.I doubt they will put their reputation at risk for such ridiculous amounts for them.

Indeed it would look weird to me too, especially that the 80 mBtc was my stakes spent during the month and not my gains, so ... ;-)

I know that the limitation is from the odd put so I believe that there is no platform who is a gambling platform that would like to limit it players except that there is a strong thing that is behind the delimitation so if you take very well that you will notice that yes there is some particular area that you are faulty which is a hidden thing so if you verify well I think you might know where are the last season's coming from

I try to bet as much as possible on promotions proposed by Stake but I never cheated (back multiple sides, etc ...). I usually take some info from tipsters and I bet often  on lower leagues to have value bets or surebet sometimes, but  frankly if betting on exotic league or markets is suspect in this case  they might as well not propose these markets.
I never use large stakes for my betslip, most of the times from  1 mBtc to 3 mBtc and as far as I remember I have not set any betslip with more than 15 mBtc.

How do you know that? You've seen testimonies about official emails sent to customers whom they've locked their funds? Could you share them with us here? Because CMIIW but rickmart's account has obviously been restricted without any email nor notice.
Moreover, even if Stake is really sending "official emails" for that, like a professional or regulated sportsbook, don't you think it's a little bit late to care about it when you receive one? Because I don't think they will notify the user before locking his funds.

You're obviously an honest customer, but it's not enough for being a good customer in their eyes, they want to earn money from you, not to give money to you. You've maybe just been lucky for the moment and you will maybe lose all your winnings in the coming months, but obviously they don't want to take risks and to wait for seeing. They prefer "showing you the door" now as Maasdamer said. You should also monitor your bonuses they will most likely being harshly lowered.

It looks like you were consistently winning in both of these sites which is why they restricted you in this manner and is completely legal. Casinos do this stuff all the time in order to keep their businesses afloat since none of them like consistent winners.

The only gambling sites that have no problem with such winners are gambling exchanges, Pinnacle etc op.

I'm curious what exact betting behavior landed your account in this situation.  The only thing that I could think of off the top of my head is that you must have been using some sort of martingale betting style to where at some point they felt the need to put a cap on how far you can take that strategy.  Is it possible this or something like it is the reasoning behind your new limits?  If it were me, I'd take the hint and make sure my funds were protected, but reaching out to them and seeing what they're willing to do for you or what explanation they have seems like it would also be a good idea.

I'm referring to the sports book betting limit on the Stake gambling site, from the data I see it should not matter to the OP, what's more, the bet is only above 0.2 mBtc, it's not a suspicious nominal for Stake I think.

As Stake com says below.


Obviously, not a barrier to betting limits, my assessment, most likely the OP's account has detected a suspicious violation, for that Stake limits and lowers bets for the OP, advice, try to contact your complaint in Chat directly about the problem faced by the OP, what is their response and feedback about this, Honestly, for me, in cases like this, there is a misunderstanding between the Stake team and its users, it could be that the Stake team is suspicious of something that endangers the bookie and the site.

Instead, you should thank the casino for not letting a gambler like you not be able to control all the holdings in one bet. For me, it is quite helpful because Stake.com indirectly provides a simple warning so that gamblers are more aware of the risk of big bets which in the future it is feared that they will experience many problems. Bet appropriately, you are entitled to bet any amount but if this is done with gradual progress it will be very good. Instead of betting with abnormally large bets and new accounts, it will be very risky. What if you are left unwarranted and then experience account suspension?

Why do you say "both of these sites" ? He is only complaining about one single casino and he clearly named it in the title of his thread. In addition, you say it "is completely legal". How do you know that precisely? Even if it's written somewhere in the T&C in small characters, they must have a valid reason to activate this clause against him and they must clearly notify the customer about that. I don't think any regulated or professional sportsbook will wait complaints from the customer they've restricted to reply him we have nothing to do with that, it's our odds provider who is making that...

No I did not use Martingale or something like this. Regular bets, and like I said I try to use when it was possible their promotions

I have reached again the support to ask them if I was banned or if the odd provider detected some violation and they gave me the same speech again:
"
They are being set by our odds provider on sport, tournament, match, market and user level.
Keep in mind that it is not based on the amounts you can wager per bet but they are set based on the potential profit from a single bet. If you already made a bet ...........
"
then:
"
If you can place bets in any amount then you are not banned.
"

So I have placed a bet with 0.001 mBtc today so I am not banned ...

I remember a year back when I was placing a bet of 1000$ on a table tennis match, I got an error that bet amount is high. I was allowed to place only 100$ maximum on that match. I guess the odds provider has set a limit for the events that are not globally seen. For local matches the limits in almost all sportsbooks are lowered, as there is a high chances that the matches can be fixed.
I guess there won’t be any issues to place large bets on big events, until and unless your account is not flagged by the site’s security system.
I don’t get you regarding your funds that you have mentioned above. Are you not able to withdraw your funds?

A 140 mBtc withdraw was successful this morning

That's what he didn't know and that is why he is asking the support and on here if someone had experienced the same thing. Stakes support doesn't also have an idea since they stated that the issue is on the provider's side. If this is about martingale, then gambling sites already know that it can happen and they have a counter for it. They can put a bet limit but I don't think this is the case of the OP since he said he only bet 0.2mbt which is 4 usd only at the moment.

I think his funds is still safe because he didn't say that he got banned on stake but only experience some betting limits. I know, maybe the op can try to verify his account or submit his kyc. Or he can wager more to increase his vip rank. See if that helps increase his limits.

Feels like that's it for your account then and even them can't change it. Is this even possible on KYC'ed accounts or will likely be different? I haven't have the same issue since I'm not that of a regular gambler but it should have difference right to non-KYC and KYC accounts.

I am level 2 in Stake verification, I have sent my ID card maybe 1 year ago, so I do not think it is a KYC/non-KYC issue

Is it possible that they check accounts and improve limits manually. May be they said how long it takes usually? Is it possible to check account faster?


This verification usually controls your withdrawal limit but not bet limits, if i remember right. But even if it is a problem - your verification level surely is enough for the operations with mBtc.

They did not say how long it takes. I was in contact with 2 different persons from support and I guess they copied a standard answer because it was the exact same one ... I do not know if they check account often but I think it is not the case.
I have checked my statistics for the month: Wagered 1769.55 $  profits 712.28$ Bonuses 175.75$ (for Info I am Platine 1)
 

So in conclusion, do you now know how Stake.com works and why you shouldn't bet big? If so, glad to hear that the problem has been solved. Because at Stake.com you will experience a ranking stage which means that with your bet now, at least you can be more flexible. In addition to account security and the natural activities of gamblers, it will be the casino's priority to provide comfort while playing

According to paragraph 9 of the self-exclusion section, "By requesting one of the self-exclusion periods offered by us, you agree to the following terms and conditions, which will take effect from the moment you receive an email confirming your self-exclusion. This email will only be sent to the email address used to register your account and will display the completion date of the self-exclusion."
 
If you received such a letter with the specified expiration date of the self-exclusion period, why don't you just provide it to the support service, in this case it will be easier to conduct a dialogue.

The KYC verification has no bearing on your bet limits in the Sportsbook. They flagged your account, based on your bet history and they are protecting themselves, based on that.

I am not sure if you change your bet behavior, if they are going to reverse that limitation. (Once you are labelled as a high risk, they might just stay with that decision to prevent possible losses in the future)

It is like being flagged as a "Card counter".... you never lose that tag.  ::)

All you can do is :
1. Bet on a different site
2. Make a different account which is honestly not recommended as well, but some people still use different IDs but it's against the rules in most casinos. You can actually have probelm with the funds in the future.
3..Try and reason out with them regarding the reason why there was a limit placed in the first place.

Also self Exclusion is something that some people might do or message the company regarding that therefore at the end of the day it can cause the things to a Responsibility of the company if they didn't really follow through as well.

What I do think is, that it can also depend upon your past wins/losses, if you might have maxed the limits out as well, it's not honestly that simple please do ask them what was the reason as well.

In this aspect they might try to play smart via making a separate account without knowing they might be trapped using their IP and I guess most of the betting site prohibited such activities from their bettors.

Account limitations is a result of violation therefore might try out another gambling site to increase his chances of betting maybe if he/she couldn't wait to get a feedback from the site.

This is very common among fiat casinos and it seems that it is now becoming more common with cryptocurrency casinos, this is basically a soft ban, you are not banned from the casino but the odds and limits are so bad that you should just move on and find another casino.

This is something which happens a lot lot to those which are always betting on the best lines or that are suspected of using arbitrage bets, so while you may not like it there is probably not much you can do about it as I doubt your account will ever be restored.

Yes, that's the only scenario that I can think where a sportsbook might limit a player another scenario that I can imagine is the OP having multiple accounts or using multiple accounts from the same IP and instead of banning the account, they are just limiting it majorly. So that the usage of multiple account is curbed. It could also be that you've reached your betting limits without KYC and that you'll have to go through KYC(since you've mentioned that your betting amounts are large). Only after the user is approved, they will allow you to continue betting without limits.

May be the reason that you are winning...
I can give just one more advice - to write in the Stake thread with such a problem. If it willn`t help - the only way is to change casino or to create new account. But it looks strange enough. These sums don`t looks serious for the Stake to get negative feedback for it.
PS. the thread link:
https://bitcointalk.org/index.php?topic=2072589.0

I have had such issues before and not with stake.com but with another reputable platform ,when I contacted the support service they did anything either , then what I did was to just follow the new limit they placed on my account, Therefore since you've made all necessary efforts trying to resolve it, I suggest you should look into it in that way using the limit they gave you since stake.com is reputable platform and wouldn't want to stop doing business with them or you can as well register with other platforms if you want to place a higher amount of bet so that once you use out the 0.2 mBtc limit on your account on stake, then you can use alternative platform and complete your bets.

I had a similar experience, they blocked me from most of their promos(even though I wasn't using any promo in the past, noticed it when I was logged out and they had active promos which I couldn't see when I was logged in lol). That's when I made a switch to some other book because didn't feel respected enough ig

As for Stake, I haven't personally been blocked from any promo or got limited even when I was in good profit for two straight months(albeit it was almost a year ago  ??? ).
You aren't in much profit either(sorry but a profit of 700 USD isn't reason enough to get personal for a book like Stake imo). But would like to give you benefit of the doubt. Please share some screenshot if you can.
By any chance do you bet on tennis a lot?(have seen a few accounts get in trouble for betting on tennis ~ probably courtsiding or fixed matches).

This is a common occurrence with mostly sportbooks, if you turn out to be a gambler who is able to make a consistent profit - which is extremely difficult but not impossible, then you are likely to lose all promotional offers and may also be limited in your betting amounts. It seems rather simple when you think about it, but you could consider it underhanded and unfair behavior - the bookmakers only want people who are losing, because those people are the ones who make these gambling companies profit. They'll throw some initial promotions at you, to draw you in and gauge whether you're profitable for them, but at a certain point if you just keep withdrawing winnings, then they clamp down. The only solution is to move on to the next sportbook or work within the limits they set.

They are also flagging people whom they suspect to try to count cards? You are serious? You have seen testimonies from players about that, or it's just rumors you have heard? Because I don't know how they can know if a player is trying to count cards or not. I'm not even sure you can beat the house edge by trying to count cards at Blackjack.

It is very unlikely this is about having multiple accounts as if that was the case then most likely he would have been banned directly instead of being limited on the amount of money he can bet.

What is happening to him is something which is common at fiat casinos, which is that your account gets limited, basically a casino offers their services to recreational gamblers but professional gamblers are bad for their business, so instead of banning them they limit them, as such it is unlikely his account will ever be restored to its original state.

It’s true, multiple account is of the table here because bet limitation is not the punishment for committing that violation. I notice that the OP has same issue on multiple casino which means he is always in profit that’s why bookmaker limit the account on betting huge amount. I already saw this same scenario before which casino decrease the betting limit and worst ban the user on playing in the casino because he is not giving profit on the casino side. Casino has the right to do it if the user is hurting the business profitability.

The bookmaker has no right to limit, but the regulator in individual countries must strengthen control. For example, France threatened bookmakers with up to 5 years in prison if they impose a personal limit

Maybe but since your account is somewhat being "mark", they could have observe your betting history moving forward and perhaps if they don't see nothing wrong, chances are they are going to lift the so called limits for your account. But still though, the contention is that it is the odd provider that smells something fishy and they put this kind of rule for their protection, whether from exploits or anything they see players taking advantage of them. As the saying goes, 'the house always win'.

What we are interested in knowing about this thread, I am interested in knowing which casino can make the bet with the most money and which casinos are willing to pay that money if they win, it would be good if they said names of casinos and the maximum bet, can't they achieve that by asking the support of each of the casinos?

I've also experienced something similar with the limit on the number of bets, maybe because the bookie doesn't want to lose a lot of money when he loses or indeed there are other factors that affect the limit on the number of bets.
but I found the same thing not only on one site, out of curiosity trying to play on several online gambling sites, it turned out that there was a limit to the number of bets and I couldn't bet large amounts.

Usually, the max bet amount depends on what you're planning to bet since there are bookies that have maximum limits on their profit. You can also ask the live support of each sportsbook if you want to be sure since those types of questions are usually mentioned in their FAQs (but the answer isn't always specific).

Well, the truth is that I didn't know that those types of behaviors could be taken, however, what you say makes a lot of sense, something similar happened to me when I was in college, I used to go with my friend to the casino, because we already had many strategies that we applied, normally I followed everything that has to do with even patterns and numbers and my friend used to see patterns when they were not repeated, and that was when we had to make bets, this in roulette was or meant to bet on 0, 00 as of place because it fell without a doubt, and many times, the majority worked for us and in part we made more profit than losses, then some time later, they did not let us enter anymore.

Clearly you must be doing something right in terms of the bets you are making for them to take this approach to your account. Do you ever track the profitability of your betting? I am guessing you must be well into positive territory if two sites are restricting your account in this way, although I doubt it takes much for them to trigger this sort of limitation. Anyone who has been watching the betting scene for a while would know that this is a regular and expected occurrence. You just have to suck it up and move on to the next most reputable bookmaker with decent odds who will accept your bet. Unfortunately the smaller sites you end up on will likely have worse and worse odds, making squeezing a profit even harder.

You must be either using EV+ betting, arbitrage betting, sure bet etc. If you are somehow winning all the time, the casino may do this to "kindly" show you the door. In the end stake.com isn't the only game in town. You just move to the next one and hope for the best. I don't think they care if you withdraw your funds or not. They already made that clear by limiting your bets.  8) Since you are (probably) not making them any money, you are just a burden which they are trying to get rid of without making a scene.

I can understand why a gambler may not like this, however a casino is a business and many of them on their TOS specifically say that their services are destined for recreational gamblers only and if you are a professional gambler then you are not welcome as you bring them losses.

However if a gambler is able to somehow play with an advantage when making sport bets they have a lot of options and can use most cryptocurrency and fiat casinos or even use a bet exchanger and forget about getting limited over being a professional player

I also think that it will not be possible to rehabilitate and become such a player that the casino will regard as a "correct player" (from the game of which the casino does not incur losses). 

I also think that there are channels of information exchange between casinos where a successful player can be recognized in another casino in advance.  And then ridiculous bet limits may appear, as if hinting at the fact that the casino is not at all happy with such a player. 
And he should go to another casino. :)

They also do so when they realise that a player is a winner. They limit his bets so that he doesn't make a big hole in their finances. Kind of like the casino limit so people don't break the bank.

It is usually in their TOS, as has been mentioned, and there is nothing to be done about that.

Well, it's curious, because putting a casino in that situation and exclusively doing this type of treatment to a user is really curious, however, if the player does this type of behavior as they have been speculating, that is, he uses the martingale to those benefits, and it does it with multiple accounts, of course this can be done with multiple accounts and can lead to suspension, however the use of VPN can be an option that any casino with very good security can easily detect and this without mentioning the series of problems that can be generated if they mention that they immediately need a KYC.

Whatever the figure, money tends to be very personal for whoever has issues with using or withdrawing it. The promos are something different as they are a marketing tool for the company, not a right on itself, so they can freely play around in search of players that will eventually offer a good return on investment for the promotion and bonus received.

Despite, I would say that blocking is a bit extreme.

As you say it is a complete waste of time to try to get the limits lifted from that account, this is often a complain of those which are able to play with an advantage over the casinos, in fact I have read different accounts in which those players are so incredibly careful they even lose bets on purpose to try to make their accounts to seem more legitimate.

But even with all of those precautions at some point they get limited and the only option they have is to move away from that casino and never come back.