Bitcoin Forum

Started playing at bitdice. Seemed fun at first.

I deposited 50$, won in the whole session 750$,  super excited but then I saw chats coming in that withdrawals took 20 days or ppl didn't get conformation emails on withdrawals, so I got scared.

I withdrew 750$ and after 4 hours I got asked for kyc. I instantly send the documents and it has been 80+ hours and kyc hasn’t even been completed.

Live support keeps saying they’ll ping the team but nothing happens. Payment team also said they didn't receive my proof of funds which I send 6 hours before that as asked.

They keep making up reasons to delay the whole process and keep telling me to wait 24h and I'm sick of it.

Bitdice has a site rep you can contact https://bitcointalk.org/index.php?action=profile;u=238641 Try sending him a pm and see if he can expedite your wd request. You can also search for kolloh and boxxob whom are staff and have been more active then the owner.

This is absolutely a heart breaking situation, and the money isn't that huge for a casino like Bitdice not to pay. But however, I think contacting the rep is not the best idea, because it's almost a year now Bitdice forum rep was last seen active on his profile (September 12th 2021). So for me, I think the best option will be for him to fire a complaint on "scam accusations" board of the forum, while presenting all the needed proof that he actually won genuinely and was refused to be paid, with every needed screenshots.

And you can also lay a complain on Askgambler.com, about Bitdice refusal to pay you your genuine winning

This is a delaying tactics of some casino to prevent you from withdrawing your funds since you got huge profit from them. You should follow Yahoo advice to contact there representative here in the forum because security team will just keep delaying your approval since they know that you have no choice than to wait. Pressuring them in public will make them speed up a little there KYC process which can be then in few hours if they are doing there job properly.

Update us if you successfully withdraw your funds for note on this casino.

Considering the day, friday to weekend seems reasonable that you might receive delay response from their support team or any incharge for that matter. I will give them until tuesday to respond.
For more info, they are more reputable and running longer years than any gambling site here too, so...

The OP’s is not facing the problem from Today, he mentioned in the post that it’s already 80+ hours passed and he hasn’t got any positive updates from the support staff.
It’s really shocking to hear that, now we listening these types of accusations against one of the oldest casinos bitdice. There might be a solid reason for which they are delaying the payout. Does any other person facing the same issue also? Or it’s just the OP ?
Op you can try to contact there Bitcointalk manager here and the other staff as mentioned by Yahoo above. They will surely reply you and might also help you with your situation.

The 80+ hours is related to KYC, which is really take much time considering he's not the only in the queue.
It takes at least 5 days to a week or so in my experience and its nothing new.
Support staff can't give any information regarding the KYC if there's no new updates regarding it, they are there to give updates only, also it's weekend. KYC procedures are probably on different staff mostly it's a third party.
So patience is OP's only option right now and follow up update.

Honestly with all the accusations of the failed ICO or whatever they are being accused of scamming investors of and the fact that the owner Alex hasn't been online in months, it's likely they are not gonna give you any sort of response on this forum.

I would Def create a scam accusation thread and seek other ways to get the word out about your case.

I think that this is the best action for OP to be given a look from the team( if there is still active members of Bitdice in Bitcointalk.org) I remember their days years ago when they have constant advertising and actively posting here but now as they have facing several issues from ICO and some players ? yeah this is a must to put an scam accusation so if there is a chance of being addressed from the team then it will come sooner.
but it looks like OP will never get back His money.

Even though there are some complaints against bitdice and some issues since the ICO, but I cant say this accusation is a valid one since the OP do not provide a single proof of what he say. @OP As suggested and mentioned previously, due to the fact that the official representative of bitdice is no longer active in bitcointalk. I do not think you'll get an answer here but of course you can help other forum members by creating scam accusation or create a flag against them with valid proof. This way, it will be a warning for others who are playing or who are going to play in bitdice for the 1st time.

The bad thing about this is that it happens in a lot of casinos: instant deposits, but when it's time to withdraw, they start making problems. Since they can't withdraw, there is a percentage of players who end up gambling and losing their winnings.

 A reputable, well-functioning site doesn't need these tactics, as they make a lot of money anyway, and it doesn't do compulsive gamblers much good to have their withdrawals processed quickly either, as many will deposit again and lose.

I would definitely create a scam accusation thread and rescind it (changed title too) once it is solved after contacting the rep of the site. Anyway but why do I feel that op is the same person as the one who created a scam accusation thread against duelbits?. Is it because of the account newly created and the person I said about got neg trust and many don't believe anything anymore both didn't provide any proof and just complaint about not getting paid after withdrawing because of KYC. What would you guys think?. It's just my gut telling what I feel and not what I think op is.

Exactly what should have been done by now. Screenshots to prove this and its all up to what DTs  would do. I'd give the benefit of the D for its just $750 but it shouldn't take more than 3 days for his KYC to be verified.
Casinos don't self destruct for $750 but @yahoo62278 pointed out that the owner have not go  online for months, that's pretty much suspicious already.

I agree with yahoo on this, OP should make a proper report in the Scam Accusations board, with all the necessary evidence. We do not know for sure, but there are always two sides of the story. @ugottabet, it would help your case a lot if you could provide concrete proof to back up your claims, like screenshots or emails. But I also agree that if you were scammed by the casino, you should definitely report it in the Scam Accusations board. I hope it helps to resolve the matter.



I'm not so sure about this. Some casinos don't have an official rep on the forum anymore, for example Roobet, but that doesn't necessarily mean anything suspicious.

well alot of hate as expected but thats fine it was 3am for me and i posted it sorry that people sleep what kind of proof do u need mate ill make gyazo links for all of you in an hour dw i can show everything

UPDATE without KYC they are processing my withdrawls i got 3/15 50$ withdrawls now hoping for the rest later

You should get all your withdrawals if they process the 3/15 of your funds, they've processed it, it just means that nothing is wrong with your account, and it's their system that's causing these issues, they should also issue an apology for the delay if they have specified the length of time they process the KYC and the withdrawal, this is one of the bad practice of some casinos delaying the withdrawals if players won a big amount, this will cause anxiety to players, they expect instant withdrawals if their account is clean.

they have 1 guy processing all withdrawls and he only comes on on the weekend apparently they told me (the players) that 50$ withdrawls go faster so i did 15 of 50$ hoping for the rest soon

When I see Support saying things like this.... I cringe... because that says a lot about the site and how it is being managed. The deposits and withdrawals must be super quick at casinos, because gamblers judge a site... based on that.  ::)

The scam accusations that #yahoo62278 are talking about, shows that they are "bad" operators... so I will not get my hopes up too high. Good luck.... it's going to be a battle getting your money out of this one.  >:(

every complaint on askgamblers is about my problem aswell extremely slow withdrawls and live supp telling people to be patient i hope to get all my money this weekend and yes indeed only 1 conformation for deposit

It's good that you made us all aware of this, so it's up to their players to accept the delay as long as they are getting paid, or for new players to choose a casino that will not delay their withdrawal, many players experienced this not only on new casinos but even on reputable casinos, but at least players should get an update if there are delays in withdrawal so they know what to expect in case they made a withdrawal and they will not panic.

As long as you are getting your withdrawals processed you are on the safe side.
But keep updating this thread with your status because this says a lot about the site.
Also, did you try contacting their staff on this forum as yahoo mentioned ? May be they will help you in fasten up the process.

KYC confirmation shouldn't take more than 5 days. In fact, most of the casinos can instantly verify your identity if they are using some good identity verification service. Most likely the support team can't reach their own staff. And what is more weird is that they are asking for source of funds. Lol who asks for the source of fund of $50? Clearly making excuses for some reason to delay withdrawals.

how to i do that wap

this is something very dangerous, if a casino can't even pay 750$ quickly then this type of casino people need to avoid using it, imagine if you had won 10,000$? how many years would it take to remove? and that if they really let you withdraw. In my opinion, all the laps they are giving you to pay may be that they don't have a lot of funds and as they saw that you managed to make 50$ to become 750$ so this must be irritating them. if you manage to withdraw all your money don't use this casino anymore for your own good. because we have seen in this forum many people coming here to complain about casino X and Z and after they solve the problem they continue using the same casino

its been 6 hours only the 3/15 got processed i dont know how this forum works and i dont know how to contact staff

furthermore the thing about this casino is also 1 guy who handles kyc and withdrawl they advertise with instant withdrawl but if you go deeper into the site it says up to 72h wich also isnt correct

they have bonusses on your account like cashback or crystal boxes wich dont exist anymore

it just seems like its a casino thats run by 4 people with 200-300 people online constant

people there adviced me to do under 50$ withdrawls bc that would be faster but now suddenly its longer because i made so many of them

live support has no authority at all all they can say is ill ping the team be patient

been there a week total now and seen 3 people not get their deposit for 2 days eventhough confirmed

i just wanna get out of there man with my money and never look back

UPDATE spoke to live support the only person of that team actually helpfull and willing to help and he said

so im guessing my kyc is good now but i dont understand why they would only pay 3/15 of my withdrawls


Ahmad profile
Yes, as per the update you will receive your all money in 1-2 days.


oh they updated u?


Ahmad profile
Yup, It was in the update section. We all customer representation can see it. I just came on the shift, so just checked it.
alright any idea if its gonna be all at once

Ahmad profile
They just said that the user will receive it in 1-2 days.

ahmad being the only good live support employee there

i cant believe a casino that has overall ratings of 7+ on askgamblers casinoguru and casinomeister is this cruel and horrifiying

also i wanna thank everyone of you that replied to this alot you are the only people that actually responded and gave advice and took me serious if any proof or anything is still wanted i have it all screenshotted

just recieved another 3 it sucks though im glad im getting them but because of the wait total amount has gone down to 650$

i just checked the day i withdrew ltc price was 64$ its now 53$ so a total of 140$ less will be given to me thats absurd

This is absolutely messed up. I seriously hate it when casinos pull this shit in order to try and recover their losses. It's pathetic and petty. Popular casinos never stoop to these levels since reputation matters a lot to them.

More and more crypto casinos are forcing gamblers to provide their KYC in order to retrieve their funds which is the sad reality these days.

I think the reason as to why he is probably helpful on your case is because there was an update regarding your concern on their system in which he provided to you.

I'm glad that your case has been sorted out and you have received a clear update on you situation. Hopefully, your withdrawal will be released within the specified time frame they've provided.

Also, If I were you, I'd stay away from that platform and never try to gamble there again. This is bad behaviour they are showing especially how they process things. Most platforms process KYC within the day or even before or after 1-2 hours. Also, by then your withdrawal should also be approved and process right away to avoid any delays as accusation like this could arise and damage their reputation. This shows that they don't care about their reputation.

This kind of waiting is really frustrating and takes out a lot of patience. I understand your issue very well and I can relate to you very much as I have experienced and seen this kind of treatment before. However, you have to consider giving evidences to support your claim.
Goodluck.


Great, I hope that this is your last waiting time in order to receive your withdrawal. And also they should explain why they will only be paying you a 1/3 of your requested wd.

UPDATE they seem to be processing them i got 7/15 sofar just sucks that i have the idea that bc the price of ltc was high on time of withdrawl they delayed it till it went down to gimme 140$ less

would you mind sharing screenshots of your withdrawal requests and your conversations with their support? also sharing your screenshots would make it far easier for members to believe and support your complaint.

would you mind clarifying the highlighted part? when you said 3/15, do you mean 3 out of your 15 withdrawal requests? if so, have they given you a reason as to why they will only pay 3 of the 15 withdrawal requests you made?

yes it was 3 out of 15 withdrawl requests i devided the 750$ into smaller withdrawls because users told me when i first came there that withdrawls under 50$ took less than an hour to process and i honestly got no one to ask the live support will only say that they dont know and its being processed and there is no one else to talk to

the guy that handles withdrawls and KYC username: mysterio doesnt reply to pm's and neither does Elon (i think the owner)

i will gyazo screenshots now fair warning its gonna be a list

sorry for the long list i got way more but please specify if you want proof of anything else also the withdrawls dont show up on your account on the website untill they are processed u only get an email to confirm them once again sorry for the list and if anything else is needed to be shown please do ask

https://gyazo.com/687631200fafd16007ded541d6acf384
https://gyazo.com/bf2319725441a7d4884ce657a4174a6a
https://gyazo.com/f3c135fbee67caaa397b3a5ab6d3695e
https://gyazo.com/e2e0458c7acaf167bfba3a2d619c4c03
https://gyazo.com/a46c2e247900a490bf1598f7511f0c3a
https://gyazo.com/c98b090ec892b18b873cc866c0033f3d
https://gyazo.com/aca2c2ad5962f17067cb0ab4e4e743f6
https://gyazo.com/988059de9bddc76cb0a3259b36aecd1c
https://gyazo.com/7e9bcf73511d086692bc72ee1e19a692
https://gyazo.com/d5ab53505ec2a95ea699b5012e54bbae
https://gyazo.com/e73d642a9d9b8832a461d4a049927195
https://gyazo.com/0852e3154ac4df68881938f052e4c5dd
https://gyazo.com/274bac4e21d78bac3250dd952d1fa710 ( the picture in this one is my id being send for obv reasons not showing that)
https://gyazo.com/e350248f7242328476444b13592e12ae
https://gyazo.com/e0257c6b17f391cba59c0f9196aab6a9
https://gyazo.com/b8158f2bb767bd9cf94338accf3b21e5
https://gyazo.com/d7872fa30b0c756fad0604f1694679b4
https://gyazo.com/d188d32608a0f82b60823b1050dce596
https://gyazo.com/2694a2d41de2995402102a49190873c4
https://gyazo.com/a815c654cb11fcb7f36be43fa05c3d63

It looks like Bitdice is out of the fund to pay players for their withdrawals.  Probably they are collecting funds from players who lose in the Casino and slowly paying people in line waitiing for their withdrawal to process.  @OP I think Bitdice is willing to pay but probably the fund is not available and they are patching the withdrawals with players' losses.  Just have patience since they had processed some of your withdrawals and promised to pay it in maximum 2 days.  If they failed to do so, you can do what yahoo adviced you.  Create a scam accusation in this board (https://bitcointalk.org/index.php?board=83.0)

Bitdice has been around since 2014 and I doubt that they would risk ruining their reputation due to a delay in withdrawals.

Since they explicitly mentioned that they will ping the team, the only thing that you can do right now is to wait. You have to give credit- their customer support service is active and present enough to take action on your issue. Since you also mentioned that the confirmation is already @ 7/15, you just have to wait and see what will happen from now.

I am quoting with proper formatting for easy reading. I'm not sure about the order of the screenshots, though.

^ That is good enough, at least there is an update in your case.
I think that casino is out of fund here and something we need to understand this thing, they are quite new in this business and I think they need more adjustment. I have heard the cases as you OP and I hope you will get your fund. I don't think they will ruin their reputation on that amount, they also paid hundreds of bucks for their signature campaign which I think there is no reason to ruin.

It seems that slowly the OP is being paid what he is owed, however if what you are saying is true and what we're seeing is that the casino doesn't really have the funds to pay their customers then this is very unprofessional, and sooner or later the casino will find itself facing huge trouble because it is obvious that they are not administrating their funds as they should, and one of their customers could make a big win which could push the casino near the point of bankruptcy.

Thats what im thinking, if lionheart78 is right then what if there's a player who happens to win huge? (as you've said) its hard to rely on the income from players in order to cover the prize of player whose able to win a decent amount.

If the casino has no funds anymore to settle the winnings then why they continue to operate? Honestly op's winnings are not that much compared to other winnings that we know. But as we can see, in such amount they already have problem paying the player, although its good that they are trying to resolve the issue.

at this point what you shared is enough since it shows that you claim is true and you have screenshots for proof.

anyway, I'm curious, are they now planning on paying all 15 of your withdrawal requests? I saw the post you made after mine that they were processing 7/15 of the withdrawal request you made.

What the heck are you going on about? Credit for fixing the mess that they themselves created in the first place? Their team clearly messed up and they shouldn't get a free pass even though it's a relatively small amount.

They requested KYC and delayed withdrawals which are red flags in my honest opinion which is why I don't recommend investing big amounts in this particular site.

Obviously. They are aware of the fact that their reputation will go into the drain if they don't fix this mess asap which is why they will most probably pay all 15 withdrawal requests.

Their reputation is already in the drained with the whole accusations years ago about their ICO. And then they stop their campaigns and that I think is the long straw for them. Although we've seen that they have overhaul their gambling platform but still they have lost their trust and reputation and then new casino comes along. So it will be hard pressed for them to gain everything back specially with this latest accusation.

I don't believe that they have not enough funds to pay the OP. I'm pretty sure they still have active users depositing on their platform so there is money going in and not all of them definitely are winning at the same time. It's certain that it's just delaying tactics, how do they process those KYC documents that it takes them many days to complete it. They just showed that their platform can't trusted that it's very hassle to withdraw a 3 digit winnings.

I think if your withdrawing still delay and not process yet make and move your topic to scam accusation, explain there what problem do you faced with Bitdice gambling casino site. Usually all casino gambling withdrawing instant and last my withdraw with Livecasino take about few minutes only, I can withdraw without have to submit KYC. Did you see maximum withdrawing in daily day? I worried with  your withdrawing have reach maximum fund, better you try withdraw about 200$ at the first time, but if not success yet and you have waiting above 24 hours move your topic to scam accusation before many other people became victim with Bitdice gambling casino.

I'm commenting here because I saw the title, and was a Bitdice user, investor and promoter (through the signature campaign) for over 2 years. Great times, amazing communication, but everything got ruined after the ICO. It still actually paid well and all that for about a year or so, but I think the problems really began once the new version launched, and after they stopped issuing reports I also ended my relationship with them.

Look them up on AskGamblers. Some of the complaints take weeks AFTER KYC. I hate to talk bad about a site that was kind and good to me with no problems but to read everything here and know that for other casinos they do not even ask KYC.

hat's ridiculous. Not surprised they're doing this now and it's very sad, I really did like them a lot, new owners I presume?

So now they are answering or complying yo your complaints here when you started this thread here in Bitcointalk? Well I hope everything will  be settled as they are once one of the best or popular gambling/Dice  site  advertised here in forum.

but recently they are having difficulties in some projects that they are entering or upgrading,

That is a complete proof of your issue , hoping it will be answered sooner.

Maybe this was also the reason on why they stopped their signature campaign here in the forum because their funds is running low and if they continue it, more people will gamble on them, making their situation more harder.

The moment they pay all the pending balances, it would be better if they stop their operations for a while. They need to collect money on a different source if ever they don't want to give up their dreams of becoming a big and successful crypto casino. And for the op, he shouldn't worry a lot now since the team have heard his concerns already. He only needs a patience before all of the remaining balances are settled.

Did the right thing in giving your opinion about Bitdice situation then and now, although some of the casinos have paid us in the past we have a responsibility to the community to support them on their complaint and to voice out our displeasure if the casino is not doing good.

There's the possibility of a change of ownership, or possibly an exit scam, it's hard to build a reputation in the gambling community but it's easy to ruin it, even one valid complaint can ruin a casino's reputation.

They are facing not so good in business that is why they try different approach but sadly looks like they did not progress in everything they vested those times.
Gambling is a business that needs so much funds because they don't know how much wins players will gather each time so let them have enough funds first before operating again .

I think OP should give them a bit of time and wait for the next week. Hopefully, they should complete the KYC verification and allow withdrawal of the funds if everything is ok from the gambler's end.

I would like to know what is the stance from the bitdice on this and whether they will release the money or not  ???

hey guys sadly no UPDATE yesterday my withdrawls started at 6am its now 11:26am and nothing has been processed sofar

also wanted to post this picture of the chat wich represents exactly what i mean

https://im.ge/i/OUQdfJ

its a mess and i rly hope to be getting my money soon

and just as i post that i got another 3 im now at 10/15 but live support says all got credited this is not true so hoping this isnt gonna be another issue

also whats weird is this:

https://licensing.gaming-curacao.com/validator/?lh=56b5a7682b39b5e2f2cf41e35d479b46

their CGE logo differs from verified to not verified alot idk whats going on with their license

So they are giving you little by little?  what is happening in Bitdice nowadays?  I remember that back in the days when they are serving players here in crypto gambling with trust and good  management?
why they are facing such kind of issue now?

yep got 10/15 right now well it says the last 3 did but nothing in my wallet yet also i get that there is market influence on crypto but they delay it all and i lose 150$ thats not okay

is there a way to make bitdice reply to all of this? i still believe after everything in hearing their side of the story

I'm a little bit confused... what is this "10/15" that you are mentioning? Base from your previous posts it refers to the scenario that you have a total of 15 withdrawal requests amounting $750 if all are added. Am I right? Or this is the confirmation of your withdrawal transaction which they were processing according to you.
If it is the first one, then it means you have already received $500 in total. Am I right?

Have you not received a reply from the BitDice gambling site/team, yes, I saw a representative: BitDice (https://bitcointalk.org/index.php?action=profile;u=238641), in this forum inactive since 2021 september.

If so, try to discuss your problem on their Twitter: @BitDice, I see they are active on Twitter in the past 20 hours or telegram https://t.me/bitdicechannel, I'm sure you will find a solution regarding KYC and withdrawal of your winnings on the BitDice gambling site.

yes its 10-15 withdrawl requests since ppl told me 50$ withdrawls were processed faster also i recieve 10 being 430$ instead of 500$ because the ltc price dropped in the time i waited


just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me

Am I right in my opinion that this is the last time that you are not going to play here anymore and will just look for a better casino that can pay you because they have enough funds to pay their player's withdrawals, many of their players do not know this and by exposing their status many will leave Bitdice and look elsewhere when there are too many casinos to choose, casinos should not create delays false accusations and deceptions.

yes that’s absolutely right but its hard to find a casino w good house games that allows the netherlands to play i rly like stairs and limbo and mines and most of them dont offer that here

I would not call $750 usd a "huge amount" because relative to the profits and turnover of the mentioned online gambling casino, or any gambling casino, for that matter, the amount is not significant. So I doubt that they have money troubles. They might be stalling to maximize their profits or because they have an ineffective kyc system.

well idc what it is i lost 150$ already and would like to get my cash and be gone

i do not have acces to it but ltc prices dropped 10$

Glad to know you are being paid gradually, as I stated, Bitdice doesn't intend to scam but with the possibility of fund shortage, they need to pool the losses of players in order to pay the pending withdrawals.  At least they are taking responsibility and processing your withdrawal request even though they have possible difficulty in funding.  So I think there is no need to worry for now since they have shown how Bitdice is so willing to pay you even if it is in chunks.

Unfortunately, there's nothing you can do anymore as your withdrawal request in thru crypto and not dollar based. Once you received all of your withdrawal, I suggest you to never come back on that platform and find something that has a good reputation and will not have any issue with withdrawal. Withdrawal should be processed within the day to avoid sudden changes like what happened to you. Just think of the loss as a charge to experience to never gamble on a casino that has questionable reputation.

Yes, I agree. $750 cannot be called a large amount by any standards for a long-standing online casino. But it is really strange that they decided to pay in so many installments. What if it was $10,000, or even more?

It's hard to say. It is possible that this is some kind of tactic to encourage the player to gamble more. Whatever the case, it is an unfair practice.

It’s just a paper loss and not a realized loss. You can still recover it if you will just hold, the money is came from your profit and finally you manage to withdraw part of it so be thankful already that things is already moving forward to your way despite crypto market is on bear market. Weekly candle will be print tomorrow so there’s a high chance that crypto market will recover slightly because it suffers huge dump since Friday.

Just hold since you already wait for a long time just to withdraw your profit.

wait, so the 10 withdrawal is just being processed but not credited to you wallet yet but they claim that it has been credited already? I suggest taking screenshots if they claim that the fund is being credited but it is actually not.

the reason it is not verified is because of the wrong URL. it says bitcointalk.org, it should be bitdice.me. try clicking the curacao logo directly on their website it would redirect you to a verified license.

Casinos who can't pay their players in the event of a win should not operate anymore IMO. Sooner or later, this practice of theirs will be tedious for their team and they'd just want to do an exit scam. I wouldn't trust any such gambling platforms that does this kind of business with their people. It makes them look unprofessional and not worthy of my time and money.

This is unfair and heartbreaking for gamblers who dedicated a lot of time, effort and funds just to win and hit their target prize but will end up being unpaid. We all know that casinos are businesses but they should also value their customers and be fair to them especially if ayers have complied with their KYC requirements. It will only ruin their reputation if they won't responsibly solve this issue and that will hurt their trust rate.

Op requested to withdraw from bitdice and op did see someone who withdrawn fr bitdice amounting to $50 and it's quite faster than withdrawing larger amount so, op did request a withdrawal of 15 times by $50 each. Last post of op means the withdrawal is now processed 10 times already and only 5 left waiting to get confirm before op will receive it all. I don't know if some of it are now processed out of 5 withdrawals.

It seems like that since op withdraw from bitdice 15 times by $50 each and op receive 10 of it and now 5 are left to confirm.


That's how crypto is. Anyway, update the thread when all of it are processed by bitdice but I know you don't like bitdice delaying your withdrawal or it could also mean that they are running low on funds.

You didn't lose anything. You got the same amount of LTC that you had a few days ago and if you're not satisfied with the price of a cryptocurrency you can always refuse to exchange it at that rate. It's always funny when people buy a cryptocurrency and complain that in a given time its price at exchanges went down. Price fluctuates and there's no reason for you to sell at the lows.

Your problems will be noticed and took into consideration by people who use this forum so in a way you've succeeded in raising awareness bout this casino's problems.

I have to say that the support did not act in a professional manner. They were making excuses and blaming it all on another team or their supervisors. This is not how things should be handled.
Also, you kept talking with different people about the same issue. This should be managed by one person because they know the situation best and once a ticket is taken by a support member it should be handled by that support member. I know, I've worked support for a software company for over a year.

that was directly from there mate

am i it? really dude?

well today only 3 came through sadly still got 5 open hoping for tomorrow

No one will try to gamble again  if they experience something like what @OP experienced.  I wouldn't be playing again in this kind of Casino even after they successfully processed my withdrawal.  For me it is no point in playing in a casino that is struggling for funds to payout their player.  Beside imagine the frustration and worries of OP, I bet no one wanted to experience that.


At least you are getting your withdrawals little by little.  Thanks for keeping us updated about your case.

Then admin seems to have liquidated all the available balance to pay ops winning and that is why they come up with the KYC demand in the first place, what I suspect the casino operators are doing is just a plot to buy more time to either pay the winning or deny the player his withdrawal that is why they suddenly went silent.

What a bummer for someone reputable casino, well, maybe it's only in the past now.
In any way, this is a good experience for other members here or people in the internet to know what kind of service they provide. Although it's fell assuring that you can withdraw your fund for smaller amount multiple times but it's kind of annoying thinking they will only process that way.

I suggest OP to change the title of this thread. Or something to  edit the content with a quote or just post that it's possible to withdraw only for smaller amounts to help future users who will face the same case.

then some kind of error happened then because as far as I know, they do have a verified license from Curacao.

glad to hear that. anyway, I am still wondering what is the reason for the delays. I know there are some assumptions regarding their funds being depleted but I just don't really believe that since no evidence has been shown yet.

Completely wrong. Op clearly mentioned that he lost around 70 bucks because of the drop in LTC price which could have been avoided if Bitdice processed the withdrawal quickly in the first place.

What's actually funny here is the fact that you didn't realise that even after learning about what op went through in a detailed manner.

Looking at the process ? seems like Bitdice is paying you but just take time , and also with the remaining 5 withdrawals? there is a possibilities that you'll get all the funds at least in 1 day or 2 more?

but congrats at least they are paying you but this does not bring any good reputation to their site because this shows only one thing that Bitdice has no complete funds now to pay their players here and in there.

is Bitdice aware that there's an existing thread like this here in this forum, this will harm the site OP is a legit winner he got all his withdrawals but not the way he expected, its on an installment basis and no players would like to experience that, Bitdice is tempting you to play with your balance, I'm glad you did not, players expect to enjoy their winning and they should receive it completely and if this situation still exists it will harm the reputation of Bitdice, they should address this ASAP.

The reason I agree with you is that many here can learn a lot from them.  But if I don't see anything more than here, I think it's right here.

latests update they replied to me after 4 days on twitter asking whats wrong they also deactivated my account out of nowere! asking live support why now still missing 5 withdrawls


live support literally left chat and went away after they said they’d check my account

Probably the person in charge on twitter is different to the support team that handling your case. The twitter manager will just forward your case to the customer support that’s why he is asking you for the details. You should stop contacting them on different social media outlet so that support will not be confused and focus only to your case that they are making solution. It’s better to lock your thread to prevent spam and just update since you already claim part of your withdrawal and Bitdice is already acknowledged your issue.

i found the lock option i asked live support bout the deavtivation of my account they left chat i just got 4 withdrawls after that still missing one and ill change the thread topic but also small withdrawls can take a very long time


update just got the final withdrawl lost 180$ in the process eventhough the advertised with instant withdrawls really pissed about that

the final answer from twitter support from elon the (owner i think)

Ok, I've talked to support: they have decided to deactivate your account. Please play in another casino, as there are many. They also processed all of your withdrawals, so, BitDice does not owe you anything. Thank you for understanding. Wish you all the best, Elon 🐶


ridiculous really ridiculous honestly im glad i raised awareness because this is the worst casino experience ive ever had

ill leave the topic unlocked for some final replies also forwarded the thread to the casino itself to give them a chance to reply

update: live support replied that there was nothing wrong with my account and out of nowere i could login again what a joke


they blocked me on twitter aswell now after sharing the thread made here

Avoid Bitdice, they scammed investors and tricking players