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Over Christmas,  I found this casino that started out to be pretty cool.  They try to act legit, and even paid a couple of failed transactions manually.  Long story short,  in the end they owed me 8,5 million satoshi balance on my account, PLUS 8x 30k satoshi LN invoices with error code (no route)  Then they blocked me from access to the site, deleted my user account, blocked me on Discord.   The link below is to a shared album on Google Photos.  open to the public.  Take care everyone!  Someone said in another post to post this here and let Macaw respond....... I'm looking forward to it.

I have created a shared album public access on google here:    https://photos.app.  goo.  gl/GS3dSv8SCwkFHXwF9

p.s their backup site I assume.  https://  macaw-gala.com/


Image collection updated 7:51pm 12-29-22


Update 12-31-22 2:28pm MST

I gave these people one last chance to make things at least tolerable as seen in my reply to this thread and as of this time, no response.  They have tried to bash and make me look like a dishonest thief, which in my opinion I have proven my honesty in this matter.  I am going to go ahead and leave this issue in my tailwind.  The most important reason for my determination is that all of us that are involved with BTC or any other coin to any degree have no other way to make a fair argument than forums like this one.  Yes, there will always be scams, crooks, and COWARDS out there, but there will always be people like me that won't stand for it and defend themselves, and communities like this forum to settle the arguments. Thank you to all of the high ranking members, and any other that provided feedback no matter what. I hope to remain a member of this forum due to the level of fairness and also the involvement.  I honestly didn't expect anyone to give any attention.

What goes around most definitely comes around by karma, and nothing can stop that.

To @macaw_casino EPIC fail at conducting business, proving the SLANDER that you attempted towards me, and more importantly EPIC FAIL at having Integrity, or any other human values.  That little debt that you acquired with cheating me will be multiplied x1000's of times by the time you go to your judgement.  I can only pray that you feel it was worth it.  I am Nobody in this world, out of the spotlight, away from any kind of publicity for a reason.
Whenever you meet karma for everything you do (I'm sure I'm not the only one) and you get brought down to your knees and beg God for forgiveness, Nobody will be blame.

Everyone please enjoy the time bringing in the new year, and try to bring it in properly.  2023 will be a very unique year concerning karma and the way she handles return on investment.  No matter good or bad.  

By the way, here is another gallery on this subject since only 1 person that I am aware looked at the google album.

https://imgur.com/gallery/WnBcbmW

Your link is broken/404. Can you post a screenshot on imgur or img.bb instead? :P

Also, use this form, it's only going to help you here.  ::)

https://bitcointalk.org/index.php?topic=260073.0

Good luck with getting your money back. It seems there is a new gambling scam every other day here. :P

This player was banned from our website for multiple attempts of fraud. He was also banned from our discord due to threatening and abusive messages.

We will offer full refunds for his deposits, with the understanding that he is not welcome on the website or in our discord any longer.

I recommend to both of you upload your pieces of evidence via screenshots and use IMGUR so we can see all the allegations and counter-allegations its good that you address this issue in a timely manner, if it's true that he committed attempts for multiple frauds and for threatening and abusing words, then it's just right that you only give back the deposits since you don't have it your TOS that you will compensate deposits of alleged abusers.

First time I've seen a casino with TOS that is very short 
https://macaw.casino/page/terms-of-use

It's not exactly broken, OP accidentally click "Enter" few times. I remove the "Enter" and manage to see the images.


Do you mind share additional information or proof?

Macaws withdrawals are done instantly, directly from the casino via the lightning network. There is no need to wait for manual approval, you can do it as soon as you win. This user tried to manipulate the html of the website to make it seem that he had more funds than he did and convince our support team that he needed the transactions processed manually.  He also tried to claim some wins of other players accounts as his own.  

I appreciate that you answer on here.  I respectfully decline the offer of deposit refund, I have uploaded my screenshots and evidence.  I have absolutely no reason to suppress any info.  I would love to see any threatening messages, and fraud attempt.

https://     photos.app.    goo.     gl/GS3dSv8SCwkFHXwF9

Please copy/paste and removes spaces in link

I think you should also prove what you are telling. That's quite a skill of OP that your staff believe. I didn't see the threatening messages.

On the part of the JuanS2099. I think there is missing from his photos. Macaw seems to be helping all that you need in order to withdraw. So why you guys end up talking about ref link?

Here is the link to that https://photos.app.goo.gl/GS3dSv8SCwkFHXwF9 so far so good on your part I don't see any manipulation
but this is based on your screenshots and pieces of evidence, now it's time for Macaw_casino to counter this and show the part of the multiple attempts of fraud, manipulation, and abusive and threatening messages before we judge who is correct on this since OP declined the offer of a refund.

Hmmm. His screenshot contains unique transaction ID that only means he is actually winning on your casino. How come he can manipulate this info by just changing the html? Also why you block the account instead of providing proof that his account doesn't contain any real balance? Blocking it only show that you are dodging responsibility for paying his winnings.

Since the OP has proof of his balance as well as his betting history. His case is very strong against your casino since you delete all the evidence that will support your claim.

Here is the entire discord conversation.

https://imgur.com/a/6CWBqgq

Thank you so much for your insight and advice.  All of my proof has been uploaded. 

We realize this is an issue, and will try to fix this in the future, but that's how it is for now unfortunately. I've just posted below how I can reproduce what the player did, and make it seem like the balance is much higher than it really is. Perfectly happy to help any interested parties to verify how to do this.

Reality:
https://i.imgur.com/ZtDnHmJ.jpg (https://imgur.com/ZtDnHmJ)

Quick Edit:
https://i.imgur.com/SvHkJkg.jpg (https://imgur.com/SvHkJkg)

Manipulated screen:
https://i.imgur.com/t9UTR2g.jpg (https://imgur.com/t9UTR2g)

Thank you for the lesson in html.  I don't know why you feel the need to continue your claim about manipulation.  I have more than proved my point with not much room for doubt.  Also if that is the case, could you show in YOUR running history an enormous jump in balance such as you are insinuating?

Earlier running of balance and bet level.  

https://imgur.com/a/JPu8NwR

Account history showing win/lose.

https://imgur.com/a/oOqFxlu

I will even show where I was bragging to my brother through text about winning.

https://imgur.com/a/iXqKkOt

https://imgur.com/a/AQFpxcY

I am no expert in IT, I am an electrician/ lineman and never had the opportunity to study IT.  I AM however experienced in dealing with dishonest people, have been through life gained knowledge and AM also an expert in CYA, and honesty.  

We ask you to prove and show the big wins that you claim you had. You tried in your screenshots to claim ownership of winning games from user account jumbojet. This is not your account!  So where are the big win games that you claim?

I am assuming that you missed my last reply.  

Here you go.
Earlier running of balance and bet level.  20lines @1000/line

https://imgur.com/a/JPu8NwR

Account history showing win/lose. This is one slots win.  166,000 for 4 scatters

https://imgur.com/a/oOqFxlu

I see that by trying to call me out, you are backed into a corner with no defense left.  The others in this thread and I have asked you to show your records which you have failed to do.  I will tell you what.  If you're willing, I will settle for 4.5 million.  That will save you from further embarrassment, and save me time arguing with you on this forum.  This I will promise you and the rest of the forum.  If you settle this by those terms, I will show proof of your payment publicly on this forum, we can consider the matter closed and I will never intentionally do business with you again. 

If you check the account history of this user, you should get all the information. He's claiming big wins, but you're saying he didn't get that kind of big win. So there is a confusion here.

Since you are running a company, we hope to get all the information clear from your side. Because here a lot depends on maintaining your reputation. This problem can only be solved by providing proper evidence from both sides.

I have placed my cards all face up on the table.  I am not sure what else I could do to prove my case.  I am extremely transparent in this matter.  However, I do want to take a minute and say thank you to everyone that has expressed concern. It isn't often that problems like this get acknowledged. 

I know I will probably never receive any sort of payment from them, Macaw did the same thing in this forum as on Discord.  They have no case, they disappear and block.

Truly thank you to all that have helped referee, and keep this matter fair for all involved without bias. 

According to their rep you threatened them so they banned you from their discord. But there is still much more to be known to make the whole matter clear. If there's no suspicious activity after a big win, they shouldn't freeze your funds. Hopefully the facts behind it will come out and the community members will know who is at fault here.

Because such slander of a casino's name will surely have a big impact on their reputation. I look forward to hearing more to see how this matter will be resolved.

 There are a couple of things that I would like to address here.  You are absolutely right when you say that "they shouldn't" freeze the funds.  I sent complete history of my interactions with their Discord.  The fact is that they didn't freeze my account.  It seems that they have delete it completely and are obviously now unable to recover any record of it.  If they do have record of it, why are they so reluctant to share with everyone?  I have shared everything that I possibly could to prove my case.  I threatened them?  Where is the proof?  I edited html files on their site?  Where is the proof?

They have had ALL DAY to go through their files, records, website and they have not provided even one single photo proof.  All they have posted is accusations, a very ridiculous slide show of "how editing html works" but they have had also ALL DAY to go into their files and edit everything to fit their agenda. 

What else could I do?  I will continue to be patient, and respectful.  Thank you for your feedback.

If possible, could you not refer to my claim as "slander" please? For one, the fact that you use that term tells me that you are already more in favor of one than the other.  Slander means that someone makes "false" accusations in order to unjustly and intentionally injure someone's integrity.  Please don't be offended by this request.  Reputation is important in this sector (online, Crypto etc.) but is also disposable.  After all is said and done, I will still and always be JuanS2099.  They could be whomever they wish to call themselves if they so choose.

My word is no more dependable than anyone else's on this forum where I am completely unknown and I understand that.  You will see that I am a man of my word, I refuse to let anyone take advantage of me the way I feel has been done here.  I fully admire and respect the authority and governance that a forum like this can have over web traffic. 


 

https://photos.   app.   goo  .gl/GS3dSv8SCwkFHXwF9

Photo records updated with notes 12-29-22 7:51pm


more to come.  browsing history, local transaction history etc.

I did not say anything in their favor. I am here to be neutral about this matter and to see the evidence on both sides. I use the word slander from the perspective of this casino representative, because he is more busy defending themselves than providing evidence. Because he is trying to make this allegation false. I think if they post your account history here as proof it's possible to get all this information, there doesn't seem to be any need to do anything other than proof.

Fair enough, it just read as if my claim was being called that.  I have done quite a bit more investigating, and I believe my case is far more evident in the public album that I created.

https://imgur.com/a/hM4eG1q
Incorrect username and no game history.

https://imgur.com/a/5vawqTZ
 screenshot is to show my correct username from their system through lightning invoice. JuanS2099

https://imgur.com/a/EN0Ecea
https://imgur.com/a/SD6CIBa
https://imgur.com/a/oOqFxlu
I obviously had account history and interaction with their site.  I could understand if they were to freeze an account and deny access.  But it's obvious that my account was deleted and covered up.  They messed up though and made a typo in the username.

So far you are good with this pieces of evidence, why delete your account when there is an option to freeze so they are ready to pull up OP's history of betting, OP is ready and made screenshots of everything before the account was deleted, I doubt if they will agree to restore a backup because it will harm the platform operation, do Macaw_casino have their own evidence of their claim of manipulation, besides the own screenshot you have to explain how the manipulation happens with a video if possible, and where is the screenshot of abusive languages, you have to post it, if you lie about the abusive languages, you lie in everything that you will post here.

I can most definitely assure you that there was no abusive chat

This(1122) is an empty account i assume you created, probably as part of your scam plan. We don't have any policy against multiple accounts, but i don't see the relevance. Your real account is 1089:

https://macaw.casino/users/1089/show

Your screenshots keep referring to jumbojet. This is not your account! Please stop trying to mix accounts and confuse everyone.



Sure, this is possible.

We never claimed this, this was lie put forward by the scammer.

Everyone including me is waiting for any evidence you have.  It's been two days and still nothing.  You've had ample time to show any visual proof to defend yourselves.  At this point, you've had plenty of time to fabricate anything that you want to support your side.  You even posted a tutorial about how to edit html.  Hmmmm

https://imgur.com/a/maTwabp

You have thoroughly made me ANGRY!!  So the answer to your DM as everyone can see above is NO!!!!!!

I offered to settle for 4 million.  You kept up trying to make me look like a liar and thief.

YOU OWE ME 8.5 MILLION plus another 3 MILLION for my time.  IRL I am a power lineman and electrician that bills out at $110/hour and of course I can prove this as well.  

So that's where we stand.  By the way..... Let me find out that you are trying to get into my IP.  my command prompt keeps popping up for no reason, so if it's you, you should probably stop.  

#dropthemic

Ill save everyone the time and bandwidth of making 144 screenshots. I took a screen recording of all the games played below. You can pause the videos at any time to see the transactions in detail including the amount won. There are no big wins here as the user claims. Scroll down to see all the videos.

https://imgur.com/a/Bb6fxZ2

The scammer has repeatedly tried to claim wins of other accounts with no evidence, has lied about his account being deleted, seemingly created a second account to make it look like his account was deleted. We've offered to refund his deposits but he has refused. There's not much more we can do now

Happy weekend all

https://imgur.com/a/CuC5vhc
Why are they out of order and all mixed in only a few spots?  (Editing fail)

https://imgur.com/a/CuDikxL
Why is there some missing?  15613, and 15615
Plus that was not a screen recording.  That seemed to be a series of screenshots with a flash in-between each slide of a slideshow.  

Just as I said earlier.  You've had a couple of days to prepare your (edited) evidence.  

https://imgur.com/a/45pxEg7
https://imgur.com/a/OPqonKi
More evidence of website edits. From yesterday until now, the recent games history went from hundreds of pages down to 3


Another IMPORTANT note is every free spin is not a negative impact on the balance of the account.  Show everyone the REAL running balance along with win/lose and free games.  

Man, I'm not going to stop.  Either you settle the debt, we make a FAIR deal, or they're gonna end up kicking me off this site because of my persistence. I KNOW and you SHOULD know that I am in the right here.  NO I will not accept your measly offer of 1 million, but I will however settle and put this to bed for 8Millionconsidering the fact that my time is expensive and your bill keeps going up.

https://imgur.com/a/sfysufu
That's a big gap in the history from 15875-15990 that's 115 spins

That's because they are not your transactions! Stop trying to use other customers games as your own!

https://imgur.com/a/26uAYf9

Shady as you can get man.  Why won't you show one specific account?  You're making yourself look foolish.  Let's all see the full account history INCLUDING TOTAL BALANCE.  15602-17145 is the range that I saw in your "screen recording" (not a screen recording)

Before you blocked me from login, all of the historical data was visible, games with numbers like 15875 and deposit/withdrawal with numbers like 542.  I will even go as far as saying that I was impressed with the ease of researching, and identifying MY transactions.  

Where is THIS report?  This is a screenshot of what I sent you concerning failed withdrawal.  One key component in the entire equation is the FREE GAMES.  The report in the picture below showed Deposit(+) withdrawal(-) bets(-) free games(=) win(+) no win(=)

https://imgur.com/a/wEFhmAQ

I will make a suggestion.  If and only IF you stand by your argument, join me here on twitter, live, public, recorded and FAIR.  Come and discuss so that we can stop flooding bitcoin forum.

https://twitter.com/i/spaces/1RDGlawNqgdJL

I waited for over an hour.  Could someone possibly suggest a fair solution?  I am willing to bend a little bit, but I most definitely do not care to accept 1 million sat.  These folks have yet to post any legitimate evidence to support their side.
1. They are calling me a liar. No proof
2. They are accusing me of manipulating the html code on their site. No proof
3. They are accusing me of commiting fraud. No proof
4. They are accusing me of abusive language in their Discord. No Proof
5. They are accusing me of slander.  No proof, and no determination has been made so my side of the story is also an accusation at this point.

So here is where I stand at this point.  I had a balance of 8.5 million when they booted me.  I've spent several hours gathering evidence to present my case here.  Time is precious, but time is money.  Let"s assume that's not a factor so,

I am at 8 million
they offered to refund my deposits
they offered 1 million

It has been mentioned that a claim such as this could hurt a website tremendously, and if it is true it should. 
It can also harm an individual's reputation, again as it should when proven. 

I've provided a ton of evidence and they have not.  All I ask is a little insight so we might be able to put this to rest.

any feedback would be greatly appreciated

I will do my best to put this in proper format according to what I've read here.

Over Christmas,  I found this casino that started out to be pretty cool.  They try to act legit, and even paid a couple of failed transactions manually.  Long story short,  in the end they owed me 8,5 million satoshi balance on my account, PLUS 8x 30k satoshi LN invoices with error code (no route)  Then they blocked me from access to the site, deleted my user account, blocked me on Discord.   

https://macaw.casino/

Reference Link: https://photos.app.  goo.  gl/GS3dSv8SCwkFHXwF9
Amount Scammed: 0.085 BTC remaining account balance + 0.00240000 BTC failed transactions Error(no path found)
Payment Method: BTC Lightning Network
Proof of Payment: See photo gallery
PM/Chat Logs: See photo gallery
Additional Notes: They have been trashing me on this forum coming up with excuse after excuse.  So far in my opinion there has been no evidence posted by them supporting their claim of fraud, manipulation, tampering with html code, slander etc.  Will we ever see the little guy not be taken advantage of?

Please merge your post I'm sure many of us here are following your discussion and you don't want to get restricted while posting your pieces of evidence and arguments, it becomes your words against his words, but this is ugly for Macaw to get in this argument with OP showing proofs and you cannot show yours but just refute, refute it with counter-evidence or if you will deny it posts your own findings or evidence.
It's up to both of you to settle the issue since it's just going in a circle,

How do you merge a post?

Obviously, this matter is of little concern to Macaw.  I understand their lack of attention to address and solve this issue.  I very much appreciate this forum and others like it because it is a rare form of freedom that we don't get to enjoy often anymore.  It reminds me of the days where a couple of men could go out in the parking lot and settle their differences without worry of lawsuit or criminal charges etc.  Crypto currency, especially BTC have brought back some of the freedom that we have lost with the integration of credit card and banks aka the centralized world.  New technology and systems like Bitcoin Lightning bring a whole world of possibilities to the table in reference to privacy and freedom.  This forum should be and has been the platform to settle disputes which is awesome because it keeps "the man" out of our business.  I'm sad to say that problems like what I am accusing Macaw Casino of doing, taking advantage of Lightning network's amazing features and doing bad business by not paying, will continue to be the reason slowing, and even stopping Crypto expansion and adoption.  That's enough ranting for now I suppose. 


Back to business.... @macaw_casino where did you go?  We still have business to settle. 

All I can say is if this case is not resolved you may create a flag for this issue and ask the community based on the evidence presented to support your flag if they see that it did not enough evidence to support the community they will oppose it, but as long as this thread is not yet marked RESOLVE this will be a reference for people who wants to play in Macaw_casino, they will be the judge if this is the casino worth putting their money.

So here we go again..  This is from a friend of a friend.

https://imgur.com/a/LmYnnTS
  

"These are not terms of use legally registered and contains only few rubrics besides what Terms of Use might contain as your products and service offered within Lightning network wich in the worse case scenarios can crack invoices and you schould have the Data for every Done Transaction or Cracked one as well not only the registered comands of any of your Users "  . Please be observed missing Transparency  

https://www.shopify.com/tools/whois/search?query=macaw-gala.com

I hope that you have gotten some rest @macaw_casino.  Today is a new day and the first call will come soon.  I can only be hopeful that you see this before then.


    أنا أكون

When it comes to numbers, 8.5 mil and 240k mean nothing in comparison to these numbers.......

11:85  So will you choose to be 5:38  or will you choose to be 5:39  ???

2:111  "Bring your evidence, if you be truthful.”


     أنا لا أحد      <-----I can also prove that.  I will be expecting a response before breakfast.  MST USA

 Here is the only offer that I am going to make to you.  There is no reason to continue wasting time.  You know that I am correct here, and you also know that officially, you owe me around 9,000,000.  So here is what I am willing to do..

 I will allow you to pay me 1/2 of what you owe.

 4,500,000 sat (0.045 BTC) ($745.00 USD) Not negotiable

When I receive and confirm the funds, I will post a message on the forum saying
"this matter has been settled and is now closed"
I will remove all of my photo evidence from forum and remove my shared album.  It should have never gone this far in the first place.  If you would have tried to resolve it instead of trying to make me look like a liar, you could have saved yourself from embarrassment.  I am going to give you a couple of hours to decide.  Let me know what you would like to do. 

@JuanS2099 avoid successive posts if you want to add something, then just edit your post and add additional info, we are on a holiday and they don't want pressure on this day, who would want to, give them 2 days to answer on your offer, hopefully, there will be a deal that will be accepted on both of you, not good to start a year with an issue like this.
Anyway Happy New Year to both of you  :)

We investigated a little deeper over the last few days and realized the issue was ultimately down to a bug in the software. We take back all accusations of fraud of the customer and we apologize for the bad handling of the situation.

We have settled with Juan in private. As part of the settlement, we will make a small donation to the make-a-wish foundation on the customers behalf.

Due to the poor software and low customer interest, Macaw will be closing its doors for the foreseeable future.

Happy 2023

Thank you @macaw_casino for your conduct and also for doing the right thing.  Not often that this happens this day in age.  I am sorry to hear that you will be closing operations, as I really did enjoy the experience prior to the issues.  Have a happy 2023 and I assure you that your decisions to start the year off properly with truth and integrity, you will have many more great years to come.  To everyone else, thank you for your input and this matter is now considered closed. 

If this is the case, since the issue is already resolved might as well change the title to resolved and lock the thread, it's good that Macaw_Casino did the right thing in settling the issue, they announced that they are ceasing operation because of poor software and low customer interest, they can always come back we welcome casino who prefer their reputation over profit.

It would be cool to get a couple of + votes on my profile too if possible