Bitcoin Forum

are they really that popular in our country? this is my first time hearing about them, The ones I always see being advertise on websites is PanaloBet

Is Okbet.com having any official thread on this forum? I do not think so. It is a local gambling site. This may be helpful for people in your country.

I will advice you to use the betting site that have official threads on this forum. You aren't new on this forum and you know what that I am talking about and how to check for the good gambling sites on the gambling board.

Supposing you have used a gambling site on this forum, probably having help may be easy as you have allegation against the gambling site.

When you said they're acknowledged by a gambling regulator in Philippine, you're saying they're licensed? If so, shouldn't be there an option to report them to the regulator?

I made a warning thread about this casino few days ago on our local board https://bitcointalk.org/index.php?topic=5464308.msg62763252#msg62763252 when I experience bug on their game. It's too bad that my account automatically frozen when I withdraw now.

The website purposely disable live support

I hope the casino support isn't lurking around the forums stalking your review threads. If the forum account name is identical to your casino username, it may be a matter of personal sentiment so they freeze you for no apparent reason and deny your complaint at all costs. ;D

Do they not serve complaints via social media such as Twitter?

I hope the casino support isn't lurking around the forums stalking your review threads. If the forum account name is identical to your casino username, it may be a matter of personal sentiment so they freeze you for no apparent reason and deny your complaint at all costs. ;D

I’m not using same username since I register using the gcash app and it assign a random username for which I didn’t change. The sad part is my account was automatically KYC verified before I play since that’s their protocol which I ignore since Pagcor accredited.

They already shut the door for me to help after they ask me to provide a business permit for my business to verify that I’m not a government employee which is the case they are taghing to my account for unknown reason.

My account total wagering volume is not greater than 200$ and I only play for 2 days but they are asking a requirements as if I won a jackpot amount considering that my account is already KYC verified. This scam shit casino is worst than 1xbit casino to be honest.  :D

This... also another thing that I wanted to know, if OP can raise complaints and noises through their social media. I went straight to their website to look for it myself rather than asking, but it seems the platform is exclusively for Philipines? I can't access them through VPN of many countries.

-snip

h) The account holder is not a citizen of the following countries: Anguilla, Antarctica, Argentina, Australia, Belgium, Bermuda, Bosnia and Herzegovina, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Cayman Islands, Channel Islands, Christmas Island, Cocos Islands, Croatia, Cyprus, Denmark (including Greenland and the Faroe Islands), Estonia, Ethiopia, Falkland Islands, France (including French Guiana, French Polynesia, French Southern Territory, Guadeloupe, Martinique) , Mayotte, New Caledonia, Reunion, Saint Martin, Saint Pierre and Miquelon, Saint Barthélemy, Wallis and Futuna), Germany, Gibraltar, Greece , Hilde and McDonald Islands, Hungary, Andhra Pradesh, Nagaland, Rajasthan, Sikkim, Tamil Nadu, Telangandi; Ireland, Iran, Iraq, Israel, Italy , Latvia, Lithuania, Montserrat, Netherlands (including Aruba, Bonaire, Curaçao, Saba, St. Eustatius and St. Martin), Norfolk Island, North Korea, Pakistan, Pitcairn Island, Poland, Portugal, Puerto Rico, Romania, Serbia, Singapore, Slovakia, South Africa, Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, the State of Palestine, Swaziland, Sweden, Switzerland, Syria, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, the United Kingdom and the United States of America (including American Samoa, Guam and the U.S. Virgin Islands), Vanuatu, Yemen;

On their ToS it mentioned that the website software isn't suitable for people currently residing outside the Philippines, it also mentioned that account holders should not be citizens of certain countries(quoted below)

What about their licensor, have they made any kind of response to your report? also, I am confused, how is the business permit gonna prove that you are not a government employee?

Have you tried filing a police report? if you get the authorities to cooperate, I'd imagine your case gets more weight + priority to your local regulator.

Found an interesting thread and thought I'd mention since Gcash + gambling were indicated in this thread. The gist is, shady gambling websites also phished their users' gcash accounts therefore as a just to be sure precaution, I would advise changing your login information in gcash as well! see full article: https://www.rappler.com/technology/gcash-security-breach-phishing-online-gambling-sites-npc/

This is actually my point to them, How come determining that I have other source of income can verify that I’m not a government employee. This shit casino makes tons of excuses while the amount that we are talking here is not even on the minimum amount for the casino to suspect as money laundering. This casino surely doing some excuses to hold my withdrawal even with just small amount. Funny how they tagged my account while they have x1 wagering requirements on withdrawal while most of my games is just pure random bets.

[...]

Filing a police report with this small amount involved will surely be ignored by police officers here. I already report them to their licensors but I don't have high hopes that this issue will be looked by them since this casino is paying big time for their license while my money involved is very small. This is how our government and local authorities works here.