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Economy => Gambling discussion => Topic started by: alastantiger on September 21, 2023, 08:05:52 PM



Title: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: alastantiger on September 21, 2023, 08:05:52 PM
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices. It is too bad. I have noticed that when gamblers don't read the T&S of a casino, they :

1. Accuse the casino of trying to scam them.

2. Accuse the casino of unjustly suspending or blocking their account.

3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.

4. Accuse the casino of being responsible for ruining their lives and their gambling addiction.

5. Accuse the customer support of being unprofessional.

6. Complain about having issues with withdrawal not realizing that certain wagering or withdrawal conditions might be outlined in the T&C.

7. Accuse the Casino of Rigging Games.

8. Accuse the casino of hidden fees.

9. Express frustrations with the bonus and wagering requirements.

What other negative reviews do gamblers give to casinos when they fail to familiarize themselves with the T&C of the casino?


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Oshosondy on September 21, 2023, 08:12:36 PM
I may agree with you but I do not totally agree with this:

3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.
Some may not be transparent.

We have site that states boldly when you login into their site that no KYC, but in the ToS, KYC is mandatory. It that transparency?

Most gambling sites that enforce KYC will let users to deposit without KYC but they must pass KYC befor they can withdraw. Is that transparency?

But people should read gambling site ToS, it is important.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Kemarit on September 21, 2023, 08:20:43 PM
Regarding this subject matter though, here are some of the threads that might be related,

  • Using ToS against users normal? (https://bitcointalk.org/index.php?topic=5453990.0/)
  • Casinos not asking for KYC to register and play, but do require it to withdraw (https://bitcointalk.org/index.php?topic=5467259.0)
  • Enough to consider a casino scam? (https://bitcointalk.org/index.php?topic=5447945.0)
  • Why gambling beginners must not joke with casino announcement (https://bitcointalk.org/index.php?topic=5466185.0)


But I do agree that reading the casino's terms are really that important to us. And if it is not clear to us, maybe we ought to ask them or if we don't want any hassle then stick to the casinos that we have been playing for years.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: carlfebz2 on September 21, 2023, 08:21:33 PM


What other negative reviews do gamblers give to casinos when they fail to familiarize themselves with the T&C of the casino?
They would definitely be having that main impression that they had been scammed on the time that they would be experiencing some issues specially when things being locked up like withdrawals on which
if ever they havent been able to read up sites terms and conditions then they would really be having that impression that they had been cheated or simply it was intentional and on the time where proofs
and evidences had been shown or provided then this is where they would be looking to themselves acts as clowns. They are really just that making themselves laughable on which accusing out something
without even realizing that you are the ones who are at fault on why you are experiencing this kind of problem. As long you do make yourself involved with legit sites then its always that
recommendable that reading up terms and conditions would really be always ideal so that you would really be making yourself aware on what are the things that must done or must not.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: ryzaadit on September 21, 2023, 08:23:06 PM
Let's not forget.

Sometimes casino change the term & condition without notice the user, so these case about term & condition sometimes is always absurd. The user sometimes not reading the detail main point like (KYC, Withdraw and other) meanwhile casino change term and condition without notice us.

So big L for both of us ~XD


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: cryptomaniac_xxx on September 21, 2023, 08:36:37 PM
And I will admit that I also don't read the Terms and Conditions of casino's that I played, until recently when they all have been asking for KYC. I was just lucky though that I don't have big money left in them.

But I agree that it is very important to read it in the beginning, not just about KYC, but also read the part on how their "provably fair" is. So that you can test it out if they are really doing it or not rigging the results of a game in their favor.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: rhomelmabini on September 21, 2023, 08:43:45 PM
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it.
To be honest, I'm not that lazy in terms of it but will just try to fileter it out and just always do that "find in a page" thing. I'm just searching for things like KYC for the most part, VPN if it's allowed, withdrawal and deposit limits especially for newcomers, etc. I would just leave it if I'm just testing it for a new site that I find may not be worth it or if I just want to check it.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Wiwo on September 21, 2023, 08:47:57 PM
Should we fully shift this blames to the gambler's inability to Read the term and conditions of the casino and get themselves familiarise with it or we should also check the side of the insincerity of the gamblers and think that the casino will bend their rules just to suit in their mistakes,  because where all this raised from is where the gamblers stand to accuse the casino deliberately e.g a situation where the player deposits money into the casino,  and does not want to wager any amount and want to withdraw.

When the casino refused them their withdrawal they tend to accuse the casino of withholding their money meanwhile they have failed to follow the instruction of a 1x wager requirement in all deposits to fight against the use of the casino for money laundering activities.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Cantsay on September 21, 2023, 09:03:27 PM
~~~

While this might be true for most casinos I don’t think it’s safe to generalize it.

I have seen cases here when a casino explicitly stated in their home page that they won’t request KYC and even the customer support confirmed it when asked and yet some users still come to this forum to create a scam accusation thread concerning that casino because they still requested customers to submit their documents for verification… so I’m a case like that I won’t say it was the fault of the user not reading the terms instead it was the fault of the casino trying to lure people and then hit them with a task they’ll never be able to complete.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: goaldigger on September 21, 2023, 09:19:12 PM
This is what happening right now, and many are panicking if they saw their account being freeze by the site and after posting here they’ll realize their mistake but still continue to accuse the site. Well, reading the terms of conditions might take some time for you but I suggest to fully understand it and before you gamble make sure that you are qualified to gamble on that site to avoid any inconvenience. The site will have to update the gamblers if there’s a changes or else if they failed to do so, they are not a responsible site which you have to stay away as soon as possible.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Ulven on September 21, 2023, 09:36:53 PM
I concur that it's crucial to read the rules and Conditions before making a first deposit and to make sure you are aware of any welcome offers' rules. This is true not just for getting to know about casino but also for making sure the section about the fairness of the terms and conditions is read. So that you can determine if they are actually doing anything or just influencing game outcomes in their favour.
Sincerely speaking, I once made a deposit at a brand-new casino, but I failed to read the terms and conditions of the promotional offer they offered, causing me to forfeit the bonus and preventing me from withdrawing until the deal was cancelled. Since I lost the deposited sum after cancelling it, I now prefer to read the terms of service to stay out of trouble.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Lwarn on September 21, 2023, 09:41:25 PM
For the best bonuses which are fair terms and conditions you need to check out
https://bestnongamstopcasinos.net/

https://goldenbetbonus.net/

https://limitlesscasinobonus.net/


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Lanatsa on September 21, 2023, 09:54:07 PM
This is what happening right now, and many are panicking if they saw their account being freeze by the site and after posting here they’ll realize their mistake but still continue to accuse the site. Well, reading the terms of conditions might take some time for you but I suggest to fully understand it and before you gamble make sure that you are qualified to gamble on that site to avoid any inconvenience. The site will have to update the gamblers if there’s a changes or else if they failed to do so, they are not a responsible site which you have to stay away as soon as possible.
We do even see accusations had been thrown out against into those known platforms like Stake, Rollbit, Roobet without even trying to look about their terms and conditions which it had been
pointed out that it was on users mistake specially that someone who had made out some deposits and make out some accusation on not to be able to withdraw but knowing that wagering requirement
is required then he did just make himself look funny.  :D

This is why it is really that relevant on always reading up the terms and conditions so that you wont really be making yourself look like a clown on which accusing on things which obviously
it was your fault on why you are experiencing headaches now. Its not surprising that on the time that we be able to blow up our balance then this is where we do really that
making some accusations that the site we are dealing is really that a scam and shady which totally make me some chuckles thinking about the things they do say. lol


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: mirakal on September 21, 2023, 09:59:51 PM
That's when wrong accusations start to arise. Perhaps because of laziness or they are just greedy to jump into gambling. And when things did not work according to their plan, that's when they start accusing the casino for not being fair on their players or users. That's the reason why some got banned in a certain casino, or it's just that when people are in the losing end, they start to put the blame on the casino because their games or rigged or worst they accuse the casino as a scammer.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: uneng on September 21, 2023, 10:09:26 PM
I believe you can't generalize. You have to analyze each case individually. Sometimes casinos are really shady on their terms to have advantages they shouldn't over gamblers. I remember a case brought up by a russian gambler who was banned from the casino, due to the platform having a strict stance against Russia because the invasion of Ukraine. However, this rule wasn't mentioned on the russian translated section of terms and services, rather only on the English version, if I'm not mistaken.

That is unfair, because it leads gamblers to not have awareness of a rule or another, if they don't understand a foreign language. Besides it's not being their fault. So, be more careful when pointing fingers to every gamblers facing such issues, as if they were all lazy and careless...


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Bananington on September 21, 2023, 10:17:38 PM
The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices. It is too bad. I have noticed that when gamblers don't read the T&S of a casino, they :
Misunderstanding these casinos is not always in the plan of some of these people, they actually read the T&S, but because of how some casinos do not write their T&S in simple terms that can easily be understood, it becomes misunderstood which later leads to problems. When gamblers fail to understand the T&S of a casino, it can also be because the casino have failed in making their T&S easy to understand. Some gamblers may not like to read the T&S too, they have played in other casinos without problems, so they can easily assume that the T&S is the same in all casinos. It can be a costly assumption later.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Casdinyard on September 21, 2023, 10:21:20 PM
While I agree with what you say. In most situations it's best to give the benefit of the doubt to the gambler. After all, they are up against large corporations who could probably pay off their whole spend anyway. And for the most part, customers won't complain if there's nothing to complain about. With that idea in mind, whether it be for scam accusations, issues with their winnings, rigging speculations, or changes in the terms and conditions, you always must consider and presume that the customer is on the right and then dig deeper and disclose relevant info regarding their cases later down the line., that's how you do customer service right there. Again, a customer won't complain if there's nothing to complain about.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Jemzx00 on September 21, 2023, 10:23:01 PM
This is what happening right now, and many are panicking if they saw their account being freeze by the site and after posting here they’ll realize their mistake but still continue to accuse the site. Well, reading the terms of conditions might take some time for you but I suggest to fully understand it and before you gamble make sure that you are qualified to gamble on that site to avoid any inconvenience. The site will have to update the gamblers if there’s a changes or else if they failed to do so, they are not a responsible site which you have to stay away as soon as possible.
Most of the thread that shouts a gambling platform especially known ones saying that they got scammed are pretty common however not all of them baseless accusations.
 
Anyways, I too doesn't really read much with the T&C and usually just tick the box when registering to a platform but I make sure that I have common knowledge of their basic terms and conditions especially with restricted countries.


As for OP's number 4, which talks about gambling addiction, I don't think reading the T&C will help these type of gamblers as it will always be the casino which cause us to be addicted to gambling  ;D

Also, number 5 is so subjective as support should be able to explain and be patient to their clients or gamblers on their questions or issues. Gambler's lack of knowledge should never be a valid reason for customer support to be rude.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: harizen on September 21, 2023, 10:25:01 PM

Honestly, I admit that I'm not also used to reading the entire Terms and Conditions on my several years of playing in an online casino site regardless if it's an online fiat casino or crypto casino but not ending up being sh*tted by those sites and use the TOS as one of their weapon against me.

If so, why others are being screwed along the way? Maybe it's not about the TOS but rather these users are really doing something strange to the site to the point that they were able to alarm the site's system or in other ways, attempt to do something sh*t along the way.

Generally, it's not about users not reading the TOS or the site is using it against their users but rather, we have to read all the details if there's an ongoing scam accusation and decide from there if TOS was being used against the user. Somehow, if the site is reputable, I doubt they will use TOS as a tool to win against their users.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: LDL on September 21, 2023, 10:32:52 PM
Yes, it happens to many people who deposit their accounts in casinos and betting sites without reading the terms and conditions. KYC is especially problematic because there are many gamblers who are below 18 years of age and have no official documents. A passport, or government-issued National ID card may be required to perform KYC. But those who are below 18 years of age do not have them because they do not meet the conditions for doing KYC, so if they want to withdraw dollars, they must meet the conditions but because they fail, the withdrawal is frozen. Although I have not read in all these situations but I do KYC with my personal documents and I never open an account on any of these sites without reading the terms and conditions of the betting and casino sites.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: dothebeats on September 21, 2023, 10:35:43 PM
Though the majority of the cases usually is the gambler not really paying attention to the T&Cs, there are cases when the casino changes the terms instantly before they hand out some pretty gut-wrenching decision against a user. They'd enforce that newly-revised ToS no matter what, and get their money from the user. These accusations are not always unfounded because we have seen it happened before, though it's not too common of an occurrence because casinos that are left making the rounds in this forum are trying to protect their image.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: goinmerry on September 21, 2023, 10:41:31 PM
It really happens most of the time when gamblers are being caught up violating the Terms and Service.

But on the other hand, there are also lots of users that even they don't read the Terms, they just being them and play smoothly at that site. Who to blame now? Sometimes there's really a situation where gamblers tried to cheat the site. On the other hand, if the site is accused by gamblers, as long as the site able to defend themselves, then no problem at all.

As a gambler, it's really not mandatory to read the entire Terms and Conditions but from now on, we should focus on these:

- terms about KYC
- terms about using VPN
- terms about bonuses and promotions


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Yatsan on September 21, 2023, 10:52:07 PM
Actually, to most of the games or platforms, we’re all guilty of not reading the ToS simply because doing so would consume a lot of time. But with gambling, it should be mandated because actual money is involved unless you are okay with sudden changes to be created by gambling site management all of a sudden. But if you’re that gambler who is against such things, then better yet read the ToS and decide for yourself wether to continue or not in their platform. Perhaps with KYC procedures, we have read ropics here wherein casinos are suddenly implying the procedure to their players and those who did not read it in ToS are usually shocked which causes dispute between players and the platform.
The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices. It is too bad. I have noticed that when gamblers don't read the T&S of a casino, they :
Misunderstanding these casinos is not always in the plan of some of these people, they actually read the T&S, but because of how some casinos do not write their T&S in simple terms that can easily be understood, it becomes misunderstood which later leads to problems. When gamblers fail to understand the T&S of a casino, it can also be because the casino have failed in making their T&S easy to understand. Some gamblers may not like to read the T&S too, they have played in other casinos without problems, so they can easily assume that the T&S is the same in all casinos. It can be a costly assumption later.
This is also valid. In some instances platforms are using general words and are becoming less specific with their rules in order to make changes in accordance with their motive. One example is creating changes if necessary. On our end we’d still be willing to engage ‘coz words used are vague not until the change has been made and happen to be against our likeness as players.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: AmoreJaz on September 21, 2023, 10:57:14 PM
Though the majority of the cases usually is the gambler not really paying attention to the T&Cs, there are cases when the casino changes the terms instantly before they hand out some pretty gut-wrenching decision against a user. They'd enforce that newly-revised ToS no matter what, and get their money from the user. These accusations are not always unfounded because we have seen it happened before, though it's not too common of an occurrence because casinos that are left making the rounds in this forum are trying to protect their image.

if they do so, without prior warning, and you have snapshots of old terms. you can present it to the casino. but usually, if the site is legit and trustworthy, they send emails to their users about the changing terms.
and also, about the complaints, one should check the validity of their accusations. as mentioned above, some are due to the player's negligence about not checking the terms of the site. if you have significant amount of money to play, better browse their terms before it is too late.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: robelneo on September 21, 2023, 11:44:04 PM
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices. It is too bad. I have noticed that when gamblers don't read the T&S of a casino, they :


Everything is on the terms if you accuse a casino without fully understanding your complaint that it is a violation of the casino's terms it will likely backfire, when it comes to the casino's terms they are the one who has a say, and it is irresponsible on your part if you are unaware of your violation and you will pay the price if you ignore the TOS of the casino.

Casinos can easily win a case if you overlook and violate their terms, they expect their players to take heed and follow their terms and some casinos want you to ignore their terms, so they can confiscate your money, they have terms unreadable, hidden and they change it from time to time, putting players off guard, so be sure to be always updated on the terms and follow it by heart.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: dothebeats on September 21, 2023, 11:55:36 PM
Though the majority of the cases usually is the gambler not really paying attention to the T&Cs, there are cases when the casino changes the terms instantly before they hand out some pretty gut-wrenching decision against a user. They'd enforce that newly-revised ToS no matter what, and get their money from the user. These accusations are not always unfounded because we have seen it happened before, though it's not too common of an occurrence because casinos that are left making the rounds in this forum are trying to protect their image.

if they do so, without prior warning, and you have snapshots of old terms. you can present it to the casino. but usually, if the site is legit and trustworthy, they send emails to their users about the changing terms.
and also, about the complaints, one should check the validity of their accusations. as mentioned above, some are due to the player's negligence about not checking the terms of the site. if you have significant amount of money to play, better browse their terms before it is too late.

I'm not ignoring the fact that it's mostly due to player's negligence and not the casino's, but just pointing out that these things I'm describing already happened in the past. ToS updates from credible casinos are always communicated through emails, and even if you didn't save a snapshot of it, someone else surely did. You have things like the wayback machine and other similar websites that you can utilize if ever some shitty casino does this to you.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: noormcs5 on September 22, 2023, 02:48:57 AM


What other negative reviews do gamblers give to casinos when they fail to familiarize themselves with the T&C of the casino?
They would definitely be having that main impression that they had been scammed on the time that they would be experiencing some issues specially when things being locked up like withdrawals on which
if ever they havent been able to read up sites terms and conditions then they would really be having that impression that they had been cheated or simply it was intentional and on the time where proofs
and evidences had been shown or provided then this is where they would be looking to themselves acts as clowns.

So the issue was not with the gambling sites but with the understanding of the gambler, not reading the terms and conditions thoroughly. Later when some unexpected happens with those gamblers regarding game play or deposits/ withdrawals it becomes a headache not only for the gambler but also for the gambling site to defend themselves that they are right.

How many times we have seen reputable casino has to clarify the scam accusations raised against them, in which the total problem is at the gambler's end but they falsely try to defame the casino for not providing the services they expected from them?


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: michellee on September 22, 2023, 02:50:38 AM
They can accuse casinos for various reasons that we never even think about. But they will still say that the casino cheated them with hidden terms. However, not all casinos do that and many casinos always notify customers if there are changes to their ToS.

And it is true that many lazy gamblers still don't want to read the ToS in casinos. And most problems will occur when they want to withdraw their money. Gamblers will be asked to do KYC before withdrawing their money. But the verification process also often takes longer, worrying gamblers while waiting.

Refusal of documents from gamblers may be included in that list because some casinos will ask for more requirements from gamblers. In fact, in the ToS, there is no request for documents as intended by the casino during the verification process.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Darker45 on September 22, 2023, 03:12:49 AM
I don't know if there is ever a gambler who has a habit of reading the terms and conditions of a casino before signing up. I'm not even sure if OP does this. Surely, while I have read portions of various terms and conditions, it's not my practice to carefully read and understand them before clicking "I agree".

Another thing, it's wrong to generalize that such accusations come from those who don't familiarize themselves with terms and conditions. Truly, there are cheaters and violators, but they're both gamblers and casinos.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: TravelMug on September 22, 2023, 03:27:46 AM
I don't know if there is ever a gambler who has a habit of reading the terms and conditions of a casino before signing up. I'm not even sure if OP does this. Surely, while I have read portions of various terms and conditions, it's not my practice to carefully read and understand them before clicking "I agree".

Yeah, first thing we do is really play into that casinos without reading their terms and conditions. Unless we have the habit of reading first before agreeing, not saying that gamblers doesn't want to read or what, but we also do click the "I agree" right away.

And perhaps it was due to our experience, I mean if we have played on various casinos already and didn't have any problem, then finding a new one? we will always jump on the conclusion that it could also be a trusted, admit it or not.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: danherbias07 on September 22, 2023, 03:38:53 AM
Absolutely important but it's damn long.  :D I don't read TOS anymore. Here's my take. I read one popular gambling site's TOS before and tried to read another gambling site's TOS, they are almost the same.
So, I decided that I should just have to remember the rules that I've read from the old gambling site that I traditionally use and also implement them in the new gambling site that I will try. Basic rules like providing some information, avoiding ban possibilities, cheating, etc...
We cannot blame some gamblers if they don't like reading this information because like I said, most of them do repeat what is written from another gambling site like it's almost copy-pasted.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Vaskiy on September 22, 2023, 04:21:56 AM
I don't know if there is ever a gambler who has a habit of reading the terms and conditions of a casino before signing up. I'm not even sure if OP does this. Surely, while I have read portions of various terms and conditions, it's not my practice to carefully read and understand them before clicking "I agree".

Another thing, it's wrong to generalize that such accusations come from those who don't familiarize themselves with terms and conditions. Truly, there are cheaters and violators, but they're both gamblers and casinos.
As said none read the terms and conditions. On the go they click the "I agree" and continue to get into the platform. The user read the terms and conditions when there arises a problem and while requesting support from the team they'll point out the terms and conditions. By then gamblers used to realise and go through specific terms and conditions or read a little.

It is true that accusations mostly come out cheaters and violators. The majority comes from the first time gamblers who enters with big plans and end up losing everything. Further they request for returning of the funds and when that doesn't happen, for their satisfaction they start to create accusations against that particular platform.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Darker45 on September 22, 2023, 04:29:44 AM
I don't know if there is ever a gambler who has a habit of reading the terms and conditions of a casino before signing up. I'm not even sure if OP does this. Surely, while I have read portions of various terms and conditions, it's not my practice to carefully read and understand them before clicking "I agree".

Yeah, first thing we do is really play into that casinos without reading their terms and conditions. Unless we have the habit of reading first before agreeing, not saying that gamblers doesn't want to read or what, but we also do click the "I agree" right away.

And perhaps it was due to our experience, I mean if we have played on various casinos already and didn't have any problem, then finding a new one? we will always jump on the conclusion that it could also be a trusted, admit it or not.

There may be certain stuff that we would want to know first before we sign up like KYC, minimum or maximum withdrawal, blacklisted countries, sign up bonus and its wagering requirement, and so on. But it doesn't mean we read the full terms and conditions first before we agree on them. What I normally do is just CTRL+F and use keywords such as KYC or deposit or withdrawal. If everything looks good, I'd continue signing up.

Yeah, there's also this factor of not having went through problems with other casinos, so the assumption is that a new casino would also be as good.

Also, it matters that I'm just a low-roller. If my plan would be to deposit a huge amount or to climb through the VIP ranks to enjoy higher maximum bets, then I'd probably be more careful of what's written in the terms and conditions.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: kingvirtus09 on September 22, 2023, 04:47:41 AM
Quote
3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.

4. Accuse the casino of being responsible for ruining their lives and their gambling addiction.

As for number 3, I don't know if you understood what you put there, while what is in your title is that when a gambler fails to read the TOS, the mistake will be on the gambler, right? How can you say that a casino is not transparent when the required KYC for all gamblers entering the casino is already stated in the TOS?

Do you mean that when a casino is under government regulation and requires KYC, the casino is not transparent to its clients? Then it's another matter of the casino's rights or rules if they want to do that. We, as gamblers, have to abide by that if you still want to use the casino platform.
Now, with the addiction of a gambler, I think the casino platform is out because that is the choice of the individual player in the casino.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: goldkingcoiner on September 22, 2023, 04:54:00 AM
You know, any casino which gets accused falsely could end up suing the person for defamation. This really is not ok for the same reason that people should not write fake reviews about any business just because their customer service was unprofessional with them. Spreading rumors out of revenge could seriously cause financial damage, which the business will obviously try to reclaim. In the end, it won't bring their lost money back but might end up costing you more money.

That is why I do not recommend anyone to succumb to the temptation of "getting revenge" on any business.  Casinos may be in the gambling business but they are still a business and should be treated as such.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Pierre 2 on September 22, 2023, 05:43:11 AM
I feel like all casimosu should be very transparent about their rules and regulations to customers. I think directly mentioning that "customers need to give personal information and complete kyc to withdraw money" may work. Dishonest customers may exploit if chances given to them. And they violate rules intentionally to disrupt business of casino operators sometimes. It is so sad legit gambling companies lose money because of annoying customers. Never forget that there are many laborers getting paid in those casinos so they can feed their families etc


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: retreat on September 22, 2023, 05:52:34 AM
We all know that most of us are too lazy to read the ToS on any platform. Even though the most basic thing is for a user to be able to read the ToS of the platform they use because it is very related to their gaming activities.
And what's more, the casino platform should also be able to create an FAQ section that is easily accessible to users, so that users can find out the important parts of the platform they are using.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Gozie51 on September 22, 2023, 08:45:51 AM
We all know that most of us are too lazy to read the ToS on any platform. Even though the most basic thing is for a user to be able to read the ToS of the platform they use because it is very related to their gaming activities.
And what's more, the casino platform should also be able to create an FAQ section that is easily accessible to users, so that users can find out the important parts of the platform they are using.

You have already said it all in you first line of post that users are lazy to read ToS. Of course it contains FAQ already so whether creating a sperate explanation of their ToS is not the issue, the issue is lack of the reading patience because we may still not read them, all we want is get in and take a bet to expect winning and when we eventually become lucky to win then comes the problem of running around for KYC and regrets to say casinos didn't include it. I have seen some bettors who accuse casino when they want to withdraw that they newly added those ToS to stop them from withdrawing their winnings but I don't think so except the casino was already flagged for such behaviour.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: wiss19 on September 22, 2023, 09:18:52 AM
I may agree with you but I do not totally agree with this:

3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.
Some may not be transparent.

We have site that states boldly when you login into their site that no KYC, but in the ToS, KYC is mandatory. It that transparency?

Most gambling sites that enforce KYC will let users to deposit without KYC but they must pass KYC befor they can withdraw. Is that transparency?

But people should read gambling site ToS, it is important.
It's wrong if a platform preaches that they are a no-KYC platform but then they ask for KYC verification and also have it mentioned in their terms and conditions because in that case, they are simply lying to their customers. However, that's not the case with every platform because even if they don't say anything about KYC or whether it's mandatory or not, they will surely have the rule related to KYC mentioned in their terms and conditions to be read.

But most gamblers don't really read the terms and conditions, and because of that, they get in trouble somewhere in their gambling journey and then as OP said, they start blaming the platform for not being transparent with the rules when they clearly have everything mentioned in their terms and conditions.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: milewilda on September 22, 2023, 09:50:09 AM
Though the majority of the cases usually is the gambler not really paying attention to the T&Cs, there are cases when the casino changes the terms instantly before they hand out some pretty gut-wrenching decision against a user. They'd enforce that newly-revised ToS no matter what, and get their money from the user. These accusations are not always unfounded because we have seen it happened before, though it's not too common of an occurrence because casinos that are left making the rounds in this forum are trying to protect their image.
When a casino faces up some issues then it would really be that normal for people would really be throwing some accusations basing up on what they do experience without even trying to look that they are really that having that at fault too or having that mistake. They would really be throwing issues and complaints without even trying out to realize that they are the ones at fault.This is something not really very new but as we do all know that the community isnt really that dumb on whose to see at fault because we would really be normally be finding out those informations whether the casino is at fault or the user itself. We the community would be the one to judge whether its a legit accusation or not.  Failing up on reading up casinos terms and conditions would really be totally be leading into some headache and if you are expecting on something which it didnt happen because it  doesnt abide casinos rules then it would be normal that you would really be experiencing problems.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: sokani on September 22, 2023, 10:02:17 AM
<snip>
This reminds me of a topic someone created asking if traders take their time to read exchange terms and conditions before creating an account, from the response I got to know that majority of traders don't read the T&Cs. So I'm certain if a survey were to be conducted, you would be surprised to discover that about 70 - 80% of gamblers don't do this either. Most of us just have a general idea of some of the rules and we don't take our time to read and process all the casino's T&Cs. When we eventually get our account banned, we complain and blame the casino for our own negligence to read the terms and conditions.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: davis196 on September 22, 2023, 10:19:53 AM
Quote
1. Accuse the casino of trying to scam them.

2. Accuse the casino of unjustly suspending or blocking their account.

3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.

4. Accuse the casino of being responsible for ruining their lives and their gambling addiction.

5. Accuse the customer support of being unprofessional.

6. Complain about having issues with withdrawal not realizing that certain wagering or withdrawal conditions might be outlined in the T&C.

7. Accuse the Casino of Rigging Games.

8. Accuse the casino of hidden fees.

9. Express frustrations with the bonus and wagering requirements.

I don't get your point. Are you saying that when a gambler gets scammed by the casino, it's the gambler's fault, because he didn't read the Terms of Service? Is that what you are trying to say? Are you trying to justify scam practices from shady casinos by putting all the blame on the gamblers?
I think that accusing a casino for shady practices has little to do with the casino's Terms of Service. Many casinos have perfect Terms of Service, but they still scam their gamblers. Many casinos can scam a gambler by using perfectly legal excuses, claiming that their ToS were not followed by the gambler.
A casino having rigged games or the customer support being unprofessional are two factors, which have nothing to do with the Terms of Service.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: bittraffic on September 22, 2023, 10:37:13 AM

Not reading terms and conditions seems normal to me. If you understand the terms and conditions of one casino, you understand them all. But there are just other casinos that have something else on them and some of them change a bit of it after some time. If the casino acts differently from the other, it becomes an issue when the casino refers the violation to their T&C.

But if they obviously use the T&C to scam users, that's a different story. They gotta be careful with that or else when the word is out and proven the casino scammed users, it's going to ruin a reputation no matter how little the amount.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Strongkored on September 22, 2023, 10:37:45 AM
Players will always feel that it is not important to read the T&C from the casino because it is a very long line of text so when they first see it it makes them dizzy, the same as when we create an email or register on another website, we will prefer to tick everything so that the registration will proceed to the next stage, and I'm sure many players immediately skip things like that which are not interesting at all.
However, players can only read important things, such as deposits, withdrawals, KYC and when they find something that is not clear, they can immediately ask live support because they will provide an easier explanation with shorter text, and if there is something that is doubtful I think live support is the best place to get further explanation.
But never complain and make accusations that are actually the player's fault because that's not very good.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Reatim on September 22, 2023, 10:40:56 AM
we cannot deny that some gambling site are worth being busted and questioned because they are guilty of some accusations but there are some also that legit and just being attacked of because of those cheaters that cannot get what they wanted , and those who violating their site .. and also those who are not reading Terms of Service and when being questioned , they will file sudden action that makes the site in wrong acting while the truth is ? they did violate some terms.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Lida93 on September 22, 2023, 11:01:50 AM
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices. It is too bad. I have noticed that when gamblers don't read the T&S of a casino, they :
A lot of gamblers if not 95% it can be 90% gamblers don't have the luxury of spending time to read these casinos T&S to know where there are conditions that infringe on their gambling right and some that tries to read hardly read to the end.

On the side of these online casinos there's something about them and their T&S. They make it so long and tedious to read that even if you initially had the interest to read through you get bored in the middle cause it seems there are certain repetition in slight different ways that makes the reader feel like he's wasting his time. And I think the casinos knows what they are doing by making the T&S the way they all do it.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: ethereumhunter on September 22, 2023, 02:16:54 PM
we cannot deny that some gambling site are worth being busted and questioned because they are guilty of some accusations but there are some also that legit and just being attacked of because of those cheaters that cannot get what they wanted , and those who violating their site .. and also those who are not reading Terms of Service and when being questioned , they will file sudden action that makes the site in wrong acting while the truth is ? they did violate some terms.
If it is a shady casino, it really needs to be busted completely so that the casino deceives no more people and can avoid the casino. Only in this way can the casino be empty of visitors, and the casino will suffer losses in the end. But it seems that even if the casino loses money and goes bankrupt, other shady casinos will pop up to try to get new targets so they can take the money. But if gamblers are observant and willing to read the rules in each casino, they will not be trapped in dirty casino games and can stay away from them. But for trusted casinos they will not do things that could harm their customers because it will be related to the reputation they have built over the years. That is why trusted casinos maintain their reputation well so that more people will come to the casino and gamble there.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: iv4n on September 22, 2023, 02:32:27 PM
Not reading terms and conditions seems normal to me. If you understand the terms and conditions of one casino, you understand them all. But there are just other casinos that have something else on them and some of them change a bit of it after some time. If the casino acts differently from the other, it becomes an issue when the casino refers the violation to their T&C.

But if they obviously use the T&C to scam users, that's a different story. They gotta be careful with that or else when the word is out and proven the casino scammed users, it's going to ruin a reputation no matter how little the amount.

I don't read terms and conditions, as you said, understanding one is like we saw them all. But I read BTCGosu reviews, which is far better than reading ToS, where important things (like KYC, bonus terms, deposit options, etc.) are pointed out.
Well, we saw some casinos changing their ToS without any notification, it's like a big red flag... who knows what are they capable of doing after that?

But when it comes to some bonuses and promotions, I must say that I always pay attention to terms and conditions about that. It's a big difference if min bet is 10 or 20 cents...


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: qwertyup23 on September 22, 2023, 02:37:07 PM
I may agree with you but I do not totally agree with this:

3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.
Some may not be transparent.

We have site that states boldly when you login into their site that no KYC, but in the ToS, KYC is mandatory. It that transparency?

Most gambling sites that enforce KYC will let users to deposit without KYC but they must pass KYC befor they can withdraw. Is that transparency?

But people should read gambling site ToS, it is important.

Whoah, this is really absurd. I mean, it can be VERY misleading if a gambling website advocates that they require NO KYC but subsequently asks for it if you withdrew your funds. I do agree with this post- everyone should at least be reading the TOS of every gambling website even if it may take a relatively long time.

At the end of the day, the time you spent reading their TOS is far greater than the problem a person may experience if they decide to withdraw and discover that it requires KYC even if the gambling website promises that KYC is not needed.

Just a suggestion, I hope someone compiles all the important and essential provisions of each TOS of various gambling websites highlighting the provisions that need attention.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: coin-investor on September 22, 2023, 06:45:47 PM
All these accusations you've mentioned cannot stand and win when a casino accuses you of violating their terms they are serious about it and most of the time they will not explain further so your best defense always is to get fully acquainted on their terms and it's not only on terms if you want to be a safe play on reputable casinos.
These two are your best bet to be safe, get fully acquainted with the terms, and play on reputable casinos.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Onyeeze on September 22, 2023, 06:55:48 PM
And I will admit that I also don't read the Terms and Conditions of casino's that I played, until recently when they all have been asking for KYC. I was just lucky though that I don't have big money left in them.

But I agree that it is very important to read it in the beginning, not just about KYC, but also read the part on how their "provably fair" is. So that you can test it out if they are really doing it or not rigging the results of a game in their favor.
It's a very big mistake of not reading the terms and conditions of any online gambling platforms before depositing a funds in the platform, that's a very big mistake, some people who have issues of withdrawal in some of the casino gambling platforms should be as result of such, because not reading the rules and regulations of casino platforms can deny you making a withdrawal because lacks of verification of your account, your account have to be verified in so many of gambling platforms or casino gambling sites before you can as well been withdraw your funds, and another reason why casino do request for KYC currently is because of knowing underage and their customers


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Sandra_hakeem on September 22, 2023, 07:21:22 PM
Isn't this exactly the same thing I keep stressing on my KYC related topics? It's usually as a result of the gambler's ignorance on them rules that sometimes get them plunged into a bowl of oil, sometimes to the casino's advantage...
Seen several peeps complaining on almost similar issues FR; sometimes I ask myself what really attracted them to a particular casino... isn't is supposed to be the T/Cs?? What were they so comfortable with when they got registered?? 'em bonuses?...

Sandra 🧑‍🦰


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Mahanton on September 22, 2023, 07:29:34 PM
Isn't this exactly the same thing I keep stressing on my KYC related topics? It's usually as a result of the gambler's ignorance on them rules that sometimes get them plunged into a bowl of oil, sometimes to the casino's advantage...
Seen several peeps complaining on almost similar issues FR; sometimes I ask myself what really attracted them to a particular casino... isn't is supposed to be the T/Cs?? What were they so comfortable with when they got registered?? 'em bonuses?...

Sandra 🧑‍🦰
•Bonuses
•UI/UX
•Games offered

Supposed to be T/C's? I dont think so which knowing that this had been the least concern for most gamblers on which we would really be likely in ignoring these stuffs
on the time that we would really be making out some registration and the only time that we would really be looking back on reading up their TOS is on the time that we are already experiencing
problems and this is something that very common scenario to happen. Failing up on reading sites tos and later on you would be thrown up with some issues against via the house then
you cant really make out some counters just because you had missed out on reading it up earlier.You would really be making some realizations on how important on reading up those
terms at the start and not really only just on the time that you are experiencing problems.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: topbitcoin on September 22, 2023, 07:36:04 PM
What other negative reviews do gamblers give to casinos when they fail to familiarize themselves with the T&C of the casino?

What happens is not only those who fail to read the terms and conditions of the casino, which can lead to bad things and misunderstandings in gamblers' views of the casino where they play. However, there are still many of them (gamblers) when they want to join a gambling platform, they often skip the terms and conditions (T&C) and they immediately agree so they can proceed to the next stage so they can gamble as soon as possible. This is none other than because of their own laziness in reading it because they see the terms and conditions are so long that when they read it it will take quite a long time, while their desire to gamble can no longer be stopped. And in the end they blame the casino when there is something they don't understand.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: LDL on September 22, 2023, 07:36:25 PM
As a gambler, it's really not mandatory to read the entire Terms and Conditions but from now on, we should focus on these:

- terms about KYC
- terms about using VPN
- terms about bonuses and promotions
The three conditions you mentioned are very important in gambling and casinos especially getting customer identification and authorization (KYC).
Another important terms is withdrawal and deposit amount, many gambling and casino site terms and conditions limit withdrawal to a certain amount below which no withdrawal can be made.
One more condition not to be mentioned but very important is the withdrawal fee. Many times casino and gambling sites have high fees due to which withdrawals are difficult to face. Therefore, gambling and casino site accounts should be made by looking at these terms and conditions.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Mr.right85 on September 22, 2023, 10:44:54 PM
As vital as the T&C may sound as it protects not just the gambling site but also the gamblers, it’s a whole lot of trouble having to go through every single one of those boring pages on any and very casino or gambling site one hopes to gamble on.

The good news about them site is, the terms are mostly relative and one can easily make some quick assumptions and be right although, when you are sure to be betting huge or expects more from stakes on bets, you are far better and safer having yo go through the company’s T&C to have a sound knowledge of the likely scenario in certain events. How to prevent its occurrence/safely walk by them and how to ensure your not caught up in more that You can handle.

It’s business and as much as you expect to win off them, they’ve got tools to leverage and the least you could do is ensure the terms you play by are in your favor as well.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: harizen on September 22, 2023, 11:28:02 PM
Another thing, it's wrong to generalize that such accusations come from those who don't familiarize themselves with terms and conditions. Truly, there are cheaters and violators, but they're both gamblers and casinos.

Exactly. We can only somehow see whose side is telling the truth if there is a sort of public trial in that case like those complaints on the Scam Accusation board. If either of the parties can show a solid statement with proof, that's the winner. In my own personal view, it's on users fault why they end up being screwed. Not defending those gambling sites as there are cases where they can change the TOS without notifying the users but if they can show that the said user really violated something, then that's it.

If we are used to playing on online gambling sites anymore, we should avoid any problems even if we don't read the entire Terms of Service. As a best practice for me, my priority on TOS is all about bonuses and promotions for me to understand everything about it. Another one, is my country is allowed on that bonus or should I say, users from here are allowed to play on that site.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: dothebeats on September 22, 2023, 11:34:45 PM
we cannot deny that some gambling site are worth being busted and questioned because they are guilty of some accusations but there are some also that legit and just being attacked of because of those cheaters that cannot get what they wanted , and those who violating their site .. and also those who are not reading Terms of Service and when being questioned , they will file sudden action that makes the site in wrong acting while the truth is ? they did violate some terms.

There's nothing new; these people are just reacting based on what happened to them, out of spite maybe but definitely not out of reason. Also, these people are almost always getting served a dish of justice from their accusations and are just disappearing from sight, so the casino's reputation wouldn't be tarnished at all, especially if the accusations came from someone without credibility.

It’s business and as much as you expect to win off them, they’ve got tools to leverage and the least you could do is ensure the terms you play by are in your favor as well.

The best thing to do is abide by their rules while you're playing on their platform. Been playing with the same websites for more than 5 years and never have I been dealt with such kind of treatment, nor have there been any issues with my accounts. I do not suck off these platforms, but I certainly try and abide with their rules while I still have money on their platform.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Docnaster on September 22, 2023, 11:41:45 PM
Regarding this subject matter though, here are some of the threads that might be related,

  • Using ToS against users normal? (https://bitcointalk.org/index.php?topic=5453990.0/)
  • Casinos not asking for KYC to register and play, but do require it to withdraw (https://bitcointalk.org/index.php?topic=5467259.0)
  • Enough to consider a casino scam? (https://bitcointalk.org/index.php?topic=5447945.0)
  • Why gambling beginners must not joke with casino announcement (https://bitcointalk.org/index.php?topic=5466185.0)


But I do agree that reading the casino's terms are really that important to us. And if it is not clear to us, maybe we ought to ask them or if we don't want any hassle then stick to the casinos that we have been playing for years.
Do you also agree that some casinos do make their terms of service agreement so long and boring that you will get tired of teading and will decided to skip? This is the reason some gamblers do not bother reading terms and conditions and besides in as much as it is a casino. There are supposed to have similar terms and conditions. So there is no foreign law that should be introduced that is very far beyond the standard. I do not support that gamblers should not read terms and conditions, but let terms and conditions follow the standard that is known and not to unnecessarily frustrate people.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: AmoreJaz on September 22, 2023, 11:42:02 PM
we cannot deny that some gambling site are worth being busted and questioned because they are guilty of some accusations but there are some also that legit and just being attacked of because of those cheaters that cannot get what they wanted , and those who violating their site .. and also those who are not reading Terms of Service and when being questioned , they will file sudden action that makes the site in wrong acting while the truth is ? they did violate some terms.

There's nothing new; these people are just reacting based on what happened to them, out of spite maybe but definitely not out of reason. Also, these people are almost always getting served a dish of justice from their accusations and are just disappearing from sight, so the casino's reputation wouldn't be tarnished at all, especially if the accusations came from someone without credibility.

It’s business and as much as you expect to win off them, they’ve got tools to leverage and the least you could do is ensure the terms you play by are in your favor as well.
The best thing to do is abide by their rules while you're playing on their platform. Been playing with the same websites for more than 5 years and never have I been dealt with such kind of treatment, nor have there been any issues with my accounts. I do not suck off these platforms, but I certainly try and abide with their rules while I still have money on their platform.

if you are complying with the rules of the site, then definitely, you won't get any trouble with them. and if you happen to play on a site for years and years and not encounter any issue, then that site is a site to keep. and you would have hard time switching as you are like going out of your comfort zone.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: OgNasty on September 22, 2023, 11:43:36 PM
You make a good point that man disagreements here would have been seemingly not an issue had the user read the terms and conditions beforehand. However, who reads the terms and conditions? We all know that nobody does. So there are certain accepted practices and expectations that users have, although sometimes even those are unrealistic.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: romero121 on September 22, 2023, 11:44:38 PM
It is not with the gambling platforms, people never go through the terms and conditions with most of the service. One major reason, they weren't written in a simple format. They were elaborated much and it makes people get bored and lose interest reading it. Can be precise in few points so that key elements can be understood. Everything used to be in a complex manner, so that people just ignore and the same can be taken advantage by the platform.

The need for terms and conditions arise when we get caught in any of the problem and our funds were withheld. Atleast some basic terms and conditions should be read or we should have the understanding, so that we can avoid unwanted issues arising during our gameplay.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Hispo on September 22, 2023, 11:53:22 PM
You make a good point that man disagreements here would have been seemingly not an issue had the user read the terms and conditions beforehand. However, who reads the terms and conditions? We all know that nobody does. So there are certain accepted practices and expectations that users have, although sometimes even those are unrealistic.

And that is the mistake, people already have some expectations based on their previous experiences with casinos and other gambling providers, they assume to know the usually etiquette; they things they can and cannot do. And then, when time comes to reach new casinos or test some unknown grounds, those realistic expectations could be met with some abuse Term or service, which is the worst case scenario.

I assume there is also possible for someone to have normal expectations and stumble on a casino which offers much more than the person had in mind, turning out as a positive experience, unfortunately, for those who do not care to read the ToS, the first negative scenario is pretty much more likely to happen, instead the second positive one.

At least analyzing the ToS is faster by using the Ctrl+f function and seeking for works like: KYC, withdrawal, closure, etc...


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Chikito on September 23, 2023, 02:15:34 AM
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices.
It might be better for casino to begin rebuild their site and put that Terms and Conditions on top page. because we've seen it all this time the casino put their rule on bottom page, and sometime located in a close place which is invisible to the gambler eye. I don't know why, maybe the developer casino still create the unclear rule so the gambler may not have to read it, so if that something happens, the casino will take blame the gambler. With this situation, we can't just blame the gambler on one side, maybe the fault is also on the casino's side.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Dzwaafu11 on September 23, 2023, 03:58:11 AM
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices. It is too bad. I have noticed that when gamblers don't read the T&S of a casino, they :

When we get to a new environment, the first thing we are supposed to do is observe that community and how they live their lives, so that if we are going to be able to cope, we will also join them. The same thing as gambling with this thing you brought up, seriously, some users are very lazy when it comes to reading the terms and conditions of any gambling site they got registered with, which is not a good idea to be. I’ve seen some threads in this forum accusing some gambling sites of running with their money, and I believe the problem is with the user, not the site, because if they really read the terms and conditions, they will always know the solution to their problem.

All these accusations you've mentioned cannot stand and win when a casino accuses you of violating their terms they are serious about it and most of the time they will not explain further so your best defense always is to get fully acquainted on their terms and it's not only on terms if you want to be a safe play on reputable casinos.
These two are your best bet to be safe, get fully acquainted with the terms, and play on reputable casinos.

I agree with you, mate. Getting to understand their terms and conditions will be the one that will prevent the user of the casino from having problems with the site he or she is going to use to gamble because that is what will guide the user while operating on the site, and for sure, the user won’t have anything that will boader him or her when using the site because you already know everything about them, so anything they offer you won’t be strange to you, and you will be able to cope with it without complaining to anyone.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Reatim on September 23, 2023, 04:54:19 AM
we cannot deny that some gambling site are worth being busted and questioned because they are guilty of some accusations but there are some also that legit and just being attacked of because of those cheaters that cannot get what they wanted , and those who violating their site .. and also those who are not reading Terms of Service and when being questioned , they will file sudden action that makes the site in wrong acting while the truth is ? they did violate some terms.
If it is a shady casino, it really needs to be busted completely so that the casino deceives no more people and can avoid the casino.
even how eager and active we are to bust them yet scam casino stays victimizing people and we have seen that in other sites that has continues case from taking their money.
Quote
Only in this way can the casino be empty of visitors, and the casino will suffer losses in the end. But it seems that even if the casino loses money and goes bankrupt, other shady casinos will pop up to try to get new targets so they can take the money.
they will never be bankrupt just because people avoiding , as there are so many target victim to fool.
Quote
But if gamblers are observant and willing to read the rules in each casino, they will not be trapped in dirty casino games and can stay away from them. But for trusted casinos they will not do things that could harm their customers because it will be related to the reputation they have built over the years. That is why trusted casinos maintain their reputation well so that more people will come to the casino and gamble there.
it is not about the rules mate, but about the intention of each casino , because scammers will always be scammers no matter how you follow their Said rules.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: noormcs5 on September 23, 2023, 05:37:50 AM
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices.
It might be better for casino to begin rebuild their site and put that Terms and Conditions on top page. because we've seen it all this time the casino put their rule on bottom page, and sometime located in a close place which is invisible to the gambler eye. I don't know why, maybe the developer casino still create the unclear rule so the gambler may not have to read it, so if that something happens, the casino will take blame the gambler. With this situation, we can't just blame the gambler on one side, maybe the fault is also on the casino's side.


Well, the terms and conditions should remain at the bottom of the page of the casino, as gamblers are only required to read it once and it is not something that needs to be accessed every time the gambler visits the site. In case there is any change in the terms and conditions of the gambling casino, that should be displayed on top of the page or can be shown as an alert in the form of a pop-up message.

Gamblers themselves need to take the responsibility to read the terms and conditions themselves, rather than expecting from the gambling
sites to post those terms right on the top/middle of the page.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: ethereumhunter on September 23, 2023, 09:58:58 AM
even how eager and active we are to bust them yet scam casino stays victimizing people and we have seen that in other sites that has continues case from taking their money.
It is the people's fault who continue to use shady casinos for gambling. Even though they already know that we always warn them not to gamble in shady casinos, they don't pay attention. By experiencing this problem, they can only complain without being able to get the money they have lost.

they will never be bankrupt just because people avoiding , as there are so many target victim to fool.
That's right, shady casinos will get victims from the promotions carried out by their casinos. These people don't look for more information about the casino so they become the next victims of shady casinos.

it is not about the rules mate, but about the intention of each casino , because scammers will always be scammers no matter how you follow their Said rules.
From the regulations in each casino, it might be possible to give a sign that the casino clearly states what is permitted and prohibited so that users can understand it. But when the users follow the rules, it will be seen that shady casinos will not serve them well and instead cheat their users.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Peanutswar on September 23, 2023, 10:38:26 AM
Nothing new people are too lazy to read a lot of text; if the terms and conditions can be a video, I guess it has a higher chance people will check it out than reading a lot of text. Its 2023 people have a short span only to catch their attention or else they are really urged to know the things before they make a deposit to the casino. They just realize afterward only if they have an issue face in like the case given by OP.
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices.
It might be better for casino to begin rebuild their site and put that Terms and Conditions on top page. because we've seen it all this time the casino put their rule on bottom page, and sometime located in a close place which is invisible to the gambler eye. I don't know why, maybe the developer casino still create the unclear rule so the gambler may not have to read it, so if that something happens, the casino will take blame the gambler. With this situation, we can't just blame the gambler on one side, maybe the fault is also on the casino's side.


Well, the terms and conditions should remain at the bottom of the page of the casino, as gamblers are only required to read it once and it is not something that needs to be accessed every time the gambler visits the site. In case there is any change in the terms and conditions of the gambling casino, that should be displayed on top of the page or can be shown as an alert in the form of a pop-up message.

Gamblers themselves need to take the responsibility to read the terms and conditions themselves, rather than expecting from the gambling
sites to post those terms right on the top/middle of the page.


Most of the terms and condition too prompt before the account registration or on entry completed account so the user are aware on it and also the casino gives a reminder with their platform in case there's some issue happen the casino is not negligible to the problem.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Stable090 on September 24, 2023, 09:52:50 AM
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it.
Most people don’t even care to read the terms and conditions, they think they're really not useful, and they don’t have to waste their time reading them. We all should always go through the terms and conditions before joining any gambling site. Different people have accused different gambling sites of scams or having issues with withdrawal, but it’s their fault because they didn’t read the site's terms and conditions to know more about the gambling site and what they were against. Most people just register blindly without knowing the rules they are accepting.

What other negative reviews do gamblers give to casinos when they fail to familiarize themselves with the T&C of the casino?
Most people do accuse gambling sites of being scams, but they are the cause because they didn’t read the terms and conditions of the site before they registered. The T&C might just take them a few minutes to go through, but their laziness will end up costing them money, mostly because their accounts are being blocked because they went against their terms and conditions.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: darkangel11 on September 24, 2023, 10:40:31 AM
And I will admit that I also don't read the Terms and Conditions of casino's that I played, until recently when they all have been asking for KYC. I was just lucky though that I don't have big money left in them.

But I agree that it is very important to read it in the beginning, not just about KYC, but also read the part on how their "provably fair" is. So that you can test it out if they are really doing it or not rigging the results of a game in their favor.

Most people don't read any T&C, so you're in the majority. That's why they even made a South Park episode about it, when nobody read the one provided by Apple and there was a point that they're allowed to sew their mouth to someone else's anus :D
It's important to mention that many people read it but fail to understand it. Many of the points are written in formal language with some special vocabulary and there's a large number of points and requirements. You have to really focus to really understand some of it. It's the same situation people face when reading court documents.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Outhue on September 24, 2023, 11:02:39 AM
I am not supporting any side, because it's true that some people put all blames on casinos while they are the ones at fault, they don't take their time to read through gambling websites' Terms of Service, but some casinos intentionally use TOS to cheat their customers, they adjust rules in Tos without sending notifications to all all their customers, and they will wait patiently till you break that rules and you will be the one at fault.

Both sides are to be blamed in this case because casinos do cheat and customers do break the rules and blame the casino for it.

I don't like reading Tos myself too because its frustrating as times but I forced myself to because I don't want nonsense later on, I have found myself using screenshots to take pictures of their rules just in case they change them later without telling us.

Laziness can get you punished when using a gambling platform or even a crypto exchange platform for the first time, so I advise we get used to reading the rules of every online casinos before using the platform.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Davidvictorson on September 24, 2023, 11:06:10 AM
Most people don't read any T&C, so you're in the majority. That's why they even made a South Park episode about it, when nobody read the one provided by Apple and there was a point that they're allowed to sew their mouth to someone else's anus :D
It's important to mention that many people read it but fail to understand it. Many of the points are written in formal language with some special vocabulary and there's a large number of points and requirements. You have to really focus to really understand some of it. It's the same situation people face when reading court documents.
Reading Casinos T&C or any other T&Cis always tiring. They always look like and sound like legal Jargons. I try sometimes to read through but I give up on whatever is written there even before I get to the end of the documents. With my years of experience gambling, I just assumed they are the same thing which includes, KYC requirements, VIP club, gambling responsibly, deposit and withdrawal requirements, referral and bonuses etc.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Fiatless on September 24, 2023, 11:07:38 AM
Though the majority of the cases usually is the gambler not really paying attention to the T&Cs, there are cases when the casino changes the terms instantly before they hand out some pretty gut-wrenching decision against a user. They'd enforce that newly-revised ToS no matter what, and get their money from the user. These accusations are not always unfounded because we have seen it happened before, though it's not too common of an occurrence because casinos that are left making the rounds in this forum are trying to protect their image.
I have also come across a user who reported that a casino changed the ToS without notifying customers in their email or other means of communication. The user was just fortunate to see the changes and he had to contact the casino and they confirmed his observation. The point is that some of these casinos are not trustworthy because their interest is to defraud unexpected clients. Yeah,  this is why it is better to patronize or use only casinos in the forum since they are scared of receiving negative feedback from reputable forum members.

We all know that most of us are too lazy to read the ToS on any platform. Even though the most basic thing is for a user to be able to read the ToS of the platform they use because it is very related to their gaming activities.
And what's more, the casino platform should also be able to create an FAQ section that is easily accessible to users, so that users can find out the important parts of the platform they are using.
We failed to study the ToS comprehensively because the ToS is just too long, and the FAQ might not contain terms the casino wants to hide. Another factor that makes us overlook the ToS is enticing bonuses. Some of us only consider what to gain without checking if the conditions suit us.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: michellee on September 24, 2023, 11:56:36 AM
What other negative reviews do gamblers give to casinos when they fail to familiarize themselves with the T&C of the casino?
Most people do accuse gambling sites of being scams, but they are the cause because they didn’t read the terms and conditions of the site before they registered. The T&C might just take them a few minutes to go through, but their laziness will end up costing them money, mostly because their accounts are being blocked because they went against their terms and conditions.
That is what most often happens to many people who are not careful in reading the terms and conditions of the casino. They miss an important part of the casino so when they want to withdraw their money, they face certain problems. And usually, gamblers start experiencing problems when withdrawing money.

Another negative review might be when they want to do KYC, which takes a very long time. Gamblers can't wait for the long verification process to complete so they will also accuse the casino of being a scam casino.

Some complain about how long the withdrawal and deposit process takes at a casino so they will also give negative reviews for the casino. So negative reviews from gamblers can reduce a casino's reputation.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Solosanz on September 24, 2023, 01:41:05 PM
Don't forget there's a very stupid gambler who ask the casino to refund their deposit because all of they lose all of their money.

Such kind person can't become a gambler, investor, or trader because he can't accept any risk. If you think it's not possible to see such kind person, but AFAIK I've saw it before in this forum.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: YOSHIE on September 24, 2023, 01:46:15 PM
What other negative reviews do gamblers give to casinos when they fail to familiarize themselves with the T&C of the casino?
There is nothing other than freezing or blocking the user, in fact we have to understand that different casinos have different rules and requirements that must be completed by users, whether it's in games, withdrawals, deposits, other terms and conditions so that users are safe and do not violate the rules, you are right, that is what many users often ignore, sometimes there are quite a few of us here who think that casinos are all the same, but in fact they are not.

Sometimes we force ourselves to bet too much without thinking about the risks that could happen to us, by doubling the bet at the end of the bet, I often see this happen in sports betting, they double their million dollar bets in the last minute before the game ends, they feel confident that the team they bet on will win, in the end they don't get paid for that final bet, accusations started, it often happens to cheating and greedy users, they don't dare to place bets at the beginning with large amounts, they dare at the last minute, because the opportunity is there, ignore reading the existing rules, in the last 15 minutes of the match you are not allowed to place another bet, even though the bet is wide open, but it doesn't count.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: CODE200 on September 24, 2023, 05:35:27 PM

Most often, I don't usually read the terms and conditions if it's too lengthy and takes a lot of time to read. I just usually scan the entire T&C but don't really read it with full of understanding. But I don't give any bad reviews with the service provider because in the first place, it's my responsibility to familiarize myself with the terms and conditions they imposed. Because you do not have the right to complain if you did not take the time to read the T&C.

So, you cannot accuse them of anything negative, if things are clearly stated and elaborated in the T&C. I think the best way to avoid such things, its either you read the entire terms and conditions or the service provider may try to make the T&C precise and straight to the point to entice people to read it without taking too much of their time. Because let's admit, reading heavy texts is really tiring.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: fullhdpixel on September 24, 2023, 05:44:23 PM
Most people don't read any T&C, so you're in the majority. That's why they even made a South Park episode about it, when nobody read the one provided by Apple and there was a point that they're allowed to sew their mouth to someone else's anus :D
It's important to mention that many people read it but fail to understand it. Many of the points are written in formal language with some special vocabulary and there's a large number of points and requirements. You have to really focus to really understand some of it. It's the same situation people face when reading court documents.
Reading Casinos T&C or any other T&Cis always tiring. They always look like and sound like legal Jargons. I try sometimes to read through but I give up on whatever is written there even before I get to the end of the documents. With my years of experience gambling, I just assumed they are the same thing which includes, KYC requirements, VIP club, gambling responsibly, deposit and withdrawal requirements, referral and bonuses etc.
Well, they might not be legal jargon but they are important statements for someone who is going to use their platform and the services they provide because they have almost everything specified in those statements including the problems and their reasons. They also explain why certain things are not allowed, why certain jurisdictions are restricted, why gamblers can't use VPNs, and why they need to comply with KYC and AML rules, etc.

So, some people might say that reading terms and conditions is not important because they are almost the same thing that we read everywhere and there is nothing unique which is not true because every platform might have different rules and regulations and there might be information that you as a user need to know before you get involved.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Eureka_07 on September 24, 2023, 05:51:38 PM
<snip>
Some gamblers, you know, they start pointing fingers and making accusations because they're just plain frustrated with their losses. It's like they want to put all the blame on the casino, even though, when you really look at it, it's not really the casino's fault.

Now, there are others who make accusations, but they've got some pretty solid facts to back them up, and they can actually prove what they're saying. Because let's be real here, not every casino out there is playing by the rules. In fact, I'd say most of them are out to take advantage of their position as the house.

So, IMO, it's just smart to do a little background check on the casino before you drop any cash there. That way, you're less likely to run into these kinds of problems.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: GigaBit on September 24, 2023, 06:29:03 PM
By not reading the terms and conditions, a gambler not only harms himself but also harms the site in many ways. The mistake is made first by the gambler who makes negative comments about a casino out of nothing. When the average gambler gets a negative comment about a gambling site, he can naturally assume a wrong idea without checking it. But many avoid the fact that the claims made by gamblers out there are not true. Because of this, some casino companies may be exposed to losses. But what a gambler should do is thoroughly check the terms and conditions before raising any complaints.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: pixie85 on September 24, 2023, 07:12:27 PM
I have to admit that I almost never read T&C. I know how casinos operate and I follow good reviews. I check for scam accusations against the casino and all that, but I only scan their rules, mainly points about VPN, countries that are banned and such.

It's true that before playing you should always carefully read T&C but most people probably don't read it, or don't understand it.

This is like a competition where the casinos thinks of ways to hide the most important parts behind walls of text and the players want to decipher it so they don't get scammed.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: goinmerry on September 24, 2023, 11:39:14 PM
By not reading the terms and conditions, a gambler not only harms himself but also harms the site in many ways. The mistake is made first by the gambler who makes negative comments about a casino out of nothing. When the average gambler gets a negative comment about a gambling site, he can naturally assume a wrong idea without checking it. But many avoid the fact that the claims made by gamblers out there are not true. Because of this, some casino companies may be exposed to losses. But what a gambler should do is thoroughly check the terms and conditions before raising any complaints.

Not at all. Most users nowadays won't just bite on some reviews they are encountering on the web and won't believed right away.

Regarding that a user will throw complaints on that site, if that accusation is just mainly pure talk and statement without putting each and every details, that kind of accusation will just be buried and ignored. On the other hand, a site can just response to that in a good manner and show all the reasons that the user violates.

If one of the parties will have a solid statement with proofs, that's where the users will mostly side.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Westinhome on September 24, 2023, 11:44:53 PM

Some gamblers, you know, they start pointing fingers and making accusations because they're just plain frustrated with their losses. It's like they want to put all the blame on the casino, even though, when you really look at it, it's not really the casino's fault.

Now, there are others who make accusations, but they've got some pretty solid facts to back them up, and they can actually prove what they're saying. Because let's be real here, not every casino out there is playing by the rules. In fact, I'd say most of them are out to take advantage of their position as the house.

So, IMO, it's just smart to do a little background check on the casino before you drop any cash there. That way, you're less likely to run into these kinds of problems.


Ther gambler should take responsibility to read all the terms,because the reading of terms before using such website was the most important one by the gambler.Because this help to prevent the hustle with the gambling site in the upcoming days.The rules after sharing to their beloved gamblers,only few websites follow it.The other will flexible to their own gamblers,because gambling site want to help their customers.So the gamblers will use their site for the longer period as compared to the other normal gamblers.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Oasisman on September 25, 2023, 12:27:53 AM
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices.



I have to admit it, most of the gamblers including me are too lazy to read the whole TOS or T&C as they all usually have some similarities with any other online casinos. The most common thing for an experienced gambler to look for from the TOS is the KYC compliance and country restrictions or whether or not the use of VPN are prohibited, any other terms are usually being skipped. But to be fair, there are some who read the whole context of the TOS, especially those who are constantly critical with their casino reviews.



3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.

Some casinos aren't being transparent with KYC verification until you hit a huge winning and the amount of money you have accumulated on your bankroll from the series of winning are extremely high, that's when they are going to ask you to comply for KYC. This has happened many times already.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: popcorngolf on September 25, 2023, 01:28:02 AM
i think most of gamblers and players never read all the terms and conditions before playing in any sites gambling because they want only the money and winning . maybe before any deposit of money  .reading the term of bonus and withdrawal and kyc it is very important  because the site can scam you under the name of bonus and reward and they ask you to wagered the deposit amount lot of time for example 20 time and this very hard for enable the withdrawal . the player need to make sure if the bonus will not activate automaticly before deposit if he dont like the bonus and if he can cancel the bonus , for me never like those type  bonus


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: LDL on September 25, 2023, 01:40:59 AM
i think most of gamblers and players never read all the terms and conditions before playing in any sites gambling because they want only the money and winning . maybe before any deposit of money  .reading the term of bonus and withdrawal and kyc it is very important  because the site can scam you under the name of bonus and reward and they ask you to wagered the deposit amount lot of time for example 20 time and this very hard for enable the withdrawal . the player need to make sure if the bonus will not activate automaticly before deposit if he dont like the bonus and if he can cancel the bonus , for me never like those type  bonus
There are thousands of such scam gambling and casino websites advertising online, if you have an account on those websites then you will be a victim of all these frauds. But before doing all these phishing accounts you must read some cautionary terms. You may face account block/suspension etc. if you create a website account, deposit, play dice games, withdraw without following the conditions. Remember that real or genuine websites will never cheat you but they will help you if you face any problem and they have a strong community or support team which offers 24/7 service to help you.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: slapper on September 25, 2023, 08:17:48 AM
By not reading the terms and conditions, a gambler not only harms himself but also harms the site in many ways. The mistake is made first by the gambler who makes negative comments about a casino out of nothing. When the average gambler gets a negative comment about a gambling site, he can naturally assume a wrong idea without checking it. But many avoid the fact that the claims made by gamblers out there are not true. Because of this, some casino companies may be exposed to losses. But what a gambler should do is thoroughly check the terms and conditions before raising any complaints.

Not at all. Most users nowadays won't just bite on some reviews they are encountering on the web and won't believed right away.

Regarding that a user will throw complaints on that site, if that accusation is just mainly pure talk and statement without putting each and every details, that kind of accusation will just be buried and ignored. On the other hand, a site can just response to that in a good manner and show all the reasons that the user violates.

If one of the parties will have a solid statement with proofs, that's where the users will mostly side.
[/quotePeople today aren't so dumb that they believe everything they read online. They only want to know the cold, hard facts. If you're going to say bad things about a site, you should have strong proof. Cause, guess what? Just using words won't do. Not a thing? Your words won't mean anything. That problem? To the trash. But if a site can stand its ground, show that it is honest, and show where the user went too far, that's a different ball game. It's a rough world out there, and only those with strong support will be able to stand tall. People want to know the truth, and they will stick with the side that has the most obvious proof. So, yes, it's all talk and no proof? Like talking to a brick wall


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: gunhell16 on September 25, 2023, 08:47:10 AM
Of course, if a gambler forgets to examine the casino's coin TOS, he will undoubtedly have a problem with the casino and will undoubtedly blame the gaming platform on which he is gambling. So, if an investigation is conducted, the support crew will discover that the fault is with the gambler.

So it is critical to first understand the regulations that exist in the casino where we will be gambling our money, so that we can determine as soon as possible whether we will continue to play or not, and there will be no more difficulties in the end.

i think most of gamblers and players never read all the terms and conditions before playing in any sites gambling because they want only the money and winning . maybe before any deposit of money  .reading the term of bonus and withdrawal and kyc it is very important  because the site can scam you under the name of bonus and reward and they ask you to wagered the deposit amount lot of time for example 20 time and this very hard for enable the withdrawal . the player need to make sure if the bonus will not activate automaticly before deposit if he dont like the bonus and if he can cancel the bonus , for me never like those type  bonus

Because most gamblers are always in a hurry to play for the sake of gambling, they always forget to do the important thing to read first, then end up getting angry and complaining against the casino, which after all is the fault of the gambler.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Crypt0Gore on September 25, 2023, 10:22:14 AM
I honestly don't like reading terms and conditions of any websites either casinos or not, I found them not satisfying at all, I instantly feel lazy when I open them up, even on this forum, when I open a new thread and I see lots of words, I instantly get tired of reading through it.

Reading through Terms and Conditions is important if you want to avoid having problems with any online casino, you just have to get it done to avoid stories that touches later, or maybe just use a recommended online casino that people around you are also using, if any problem arises they will be there to guide you through.

I still feel comfortable with all online casinos on this forum, I hardly have any problem using them, so terms and conditions problems comes from less popular casinos, that's why using popular casinos on the forum is safer, still it's better to read the ToS if you can.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Warkop on September 25, 2023, 12:45:36 PM
Maybe most people always want to play games directly on the available gambling sites, but don't want or are lazy to read the gambling site rules that have been implemented as SOP for the gambling site, when they experience problems with withdrawals and so on, they will definitely give bad comments about the site. So to avoid these problems, it is very important for every gambler to always read and fully understand the terms and conditions imposed by the casino before starting to play. If something is unclear, it is best for them to contact casino customer service for further clarification.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: jostorres on September 25, 2023, 06:26:53 PM
I feel like all casimosu should be very transparent about their rules and regulations to customers. I think directly mentioning that "customers need to give personal information and complete kyc to withdraw money" may work. Dishonest customers may exploit if chances given to them. And they violate rules intentionally to disrupt business of casino operators sometimes. It is so sad legit gambling companies lose money because of annoying customers. Never forget that there are many laborers getting paid in those casinos so they can feed their families etc
They are already. You can go to the gambling section of our forum and you will see there that most casinos always indicates if they have a KYC or not in their title. They can also mention there if VPNs and other things are allowed or not. For more information, we can just click on it to get redirected on their ann thread.

As long as the casino is trust worthy, they shouldn't worry about these dishonest customers because I know their attempts will never be successful. In an online casino, I think they only have limited staffs but it was the offline casino are the ones who had more laborers. There is still a chance for them to apply in the other if ever the casino that they are working with closes down.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Juse14 on September 25, 2023, 07:29:31 PM
I honestly don't like reading terms and conditions of any websites either casinos or not, I found them not satisfying at all, I instantly feel lazy when I open them up, even on this forum, when I open a new thread and I see lots of words, I instantly get tired of reading through it.

Reading through Terms and Conditions is important if you want to avoid having problems with any online casino, you just have to get it done to avoid stories that touches later, or maybe just use a recommended online casino that people around you are also using, if any problem arises they will be there to guide you through.

I still feel comfortable with all online casinos on this forum, I hardly have any problem using them, so terms and conditions problems comes from less popular casinos, that's why using popular casinos on the forum is safer, still it's better to read the ToS if you can.
It seems that all gambling platforms have to reconsider the terms and conditions (T&C) they provide to everyone who wants to register on a gambling platform. What the casino must do is to summarize the points in the registration terms and conditions (T&C) so that they are more interesting to read. Because to be honest, if it weren't for the fact that it's really important to read the terms and conditions (T&C), I would have chosen to skip this. Because honestly, when I see writing that is long enough to include several slides, I feel lazy to read it. And we need to understand together that literacy culture is currently continuing to decline. So it is important for a gambling platform to create a new policy related to the T&C, perhaps conveying it via video text to make it more interesting to see.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: carlfebz2 on September 25, 2023, 07:42:13 PM
I honestly don't like reading terms and conditions of any websites either casinos or not, I found them not satisfying at all, I instantly feel lazy when I open them up, even on this forum, when I open a new thread and I see lots of words, I instantly get tired of reading through it.

Reading through Terms and Conditions is important if you want to avoid having problems with any online casino, you just have to get it done to avoid stories that touches later, or maybe just use a recommended online casino that people around you are also using, if any problem arises they will be there to guide you through.

I still feel comfortable with all online casinos on this forum, I hardly have any problem using them, so terms and conditions problems comes from less popular casinos, that's why using popular casinos on the forum is safer, still it's better to read the ToS if you can.
It seems that all gambling platforms have to reconsider the terms and conditions (T&C) they provide to everyone who wants to register on a gambling platform. What the casino must do is to summarize the points in the registration terms and conditions (T&C) so that they are more interesting to read. Because to be honest, if it weren't for the fact that it's really important to read the terms and conditions (T&C), I would have chosen to skip this. Because honestly, when I see writing that is long enough to include several slides, I feel lazy to read it. And we need to understand together that literacy culture is currently continuing to decline. So it is important for a gambling platform to create a new policy related to the T&C, perhaps conveying it via video text to make it more interesting to see.
Having that summation with their TOS? It cant be possible and if you a potential user or registrant would be tending to make out some involvement with the platform then whether you do read up or not about websites terms or not then its your choice because once you do missed up those important points and violates it, then you would really be able to suffer those consequences and this is something very normal.

If you do find out on reading up those pile of text to be boring then its your choice to make but not all would really be that minding about reading it up even those text or paragraphs would be short
because this isnt something important for them to read up and find those things as long they could really be able to play directly and even myself do really have that kind of
behavior on which i do really just that skip right away and tick out that check box without reading up those terms and play all the way.

On the time that violations had been pointed out and you had missed on reading up those terms or saving up then there's no way that you could really be able to make some
counteraction on what issues that they had been thrown up into you.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Jossque on September 25, 2023, 08:48:13 PM
In fact, the reason why the rules and conditions are shared in such long texts may be due to the fact that gamblers are lazy. Or, as you say, because it contains conditions that will not be ignored. It should actually be requested that the sites should not put it on the site without reading it, but this event does not care much because it suits the sites.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Cookdata on September 25, 2023, 09:30:12 PM
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices. It is too bad. I have noticed that when gamblers don't read the T&S of a casino, they :

Anyone familiar with the forum reputation board will understand the benefit of this your thread, many reports have been opened on that board and when you trace the genesis of their problems, it's always because they failed to do the basics, they don't read even the necessary terms and condition, all they do is to accept any conditional warning that appear on their screen without even understanding the message they are trying to pass to them, it's annoying with those pop up notification but it is better to always read them than cry after a casino later.

There are even many instances where casinos send emails and SMS to players if there is a revise in their terms and conditions just so that the customers should know the changes that have occurred in the casino but many are so guilty of trashing it into the dust bin, they don't read them because they see it as a normal message. The only time you see gamblers run to read about those instructions is when they see that there are warnings of withdrawal from their accounts, we should learn to practice reading T&C, not just from casinos even in other legal policies as well.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: kamvreto on September 25, 2023, 09:46:18 PM
In fact, the reason why the rules and conditions are shared in such long texts may be due to the fact that gamblers are lazy. Or, as you say, because it contains conditions that will not be ignored. It should actually be requested that the sites should not put it on the site without reading it, but this event does not care much because it suits the sites.

Many gamblers are lazy and of course this is the mistake of gamblers who never read the rules and regulations in full so they don't know what is allowed or not. I just don't read it sometimes. Related to this, all the regulations made by all casinos are almost the same, only there are some that are specific, such as which countries are allowed or not to access casinos.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Slow death on September 25, 2023, 09:57:53 PM
people keep saying: people should read the casinos' TOS, people agreed to the casinos' TOS. I also agree that it is necessary to read the casinos' TOS before creating an account, but we also need to understand and not ignore the fact that some casinos say here on the forum that they do not ask for KYC unless some suspicious activity is detected, so people they create an account at the casino and play with peace of mind, but when they want to withdraw the casino asks for kyc and obviously the customer will refuse to do kyc because the casino did not show proof that he (the customer) was involved in any suspicious activity. us here on the forum when a person appears accusing another member or when a person appears here on the forum accusing a casino

The first thing that all members do is post asking the guy who created the thread accusing the casino to post evidence and when he doesn't post evidence everyone ignores him and accuses him of being a liar, but strangely enough, if the casino appears in that person's thread and Accusing cheating and suspicious activities no one will ask the casino for proof, people immediately believe the casino. I keep asking myself why does this happen? As if this weren't already something serious enough to leave anyone who had an account blocked, we also see the following in the casinos' TOS: the casino reserves the right to change the TOS at any time and day without prior notice

I ask: a person will read in the TOS that the bonus will be 100% of the deposit and then they only need kyc level 1. Then the person sees that it is a good TOS and creates an account thinking that they are in a good casino, but 30 days later the person has created an account, deposited money, done kyc level 2 and met all bonus requirements, the time comes to withdraw and they refuse, and when he asks support why withdrawal is not being allowed, support tells him that in the TOS You have to go through kyc level 2 to withdraw. So, was it really worth reading the TOS?


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: BitcoinTurk on September 26, 2023, 07:47:01 PM
Unfortunately, as we do with every website or digital application, we don't read the terms and conditions documents when registering for online casinos and we accept them without reading them. Unfortunately, this situation is actually a great disadvantage in knowing whether we are right or defending ourselves in case of possible victimization. Although many terms and conditions documents are very similar to each other, some items may vary on each website. For this reason, it is necessary to read at least enough to have a general knowledge of the terms and conditions documents and to be familiar with a few fixed clauses.

On the other hand, not reading the terms and conditions of the services we entrust our money to especially online casinos actually makes the money we deposit there and the protection of our personal information extra risky. For this reason, not reading the terms and conditions document of online services especially those with financial content is a big L for us.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: BitDane on September 26, 2023, 08:42:13 PM
A player not reading the platform's Terms and Condition will often ends up in misunderstanding. Gamblers should know that every casino have their own terms and conditions so assuming that the tos of a casino is the same as the other casinos may end up in a problem.  This may result in the delay of withdrawal of funds to loss of funds of the gambler like being unable to withdraw because he has to provide KYC, or his account is banned due to the illegal use of VPN.

A gambler should always verify his assumptions through reading the casinos ToS and through inquiries of things stated on the terms of service to verify something that the gambler does not understand.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Mahanton on September 26, 2023, 08:57:14 PM
people keep saying: people should read the casinos' TOS, people agreed to the casinos' TOS. I also agree that it is necessary to read the casinos' TOS before creating an account, but we also need to understand and not ignore the fact that some casinos say here on the forum that they do not ask for KYC unless some suspicious activity is detected, so people they create an account at the casino and play with peace of mind, but when they want to withdraw the casino asks for kyc and obviously the customer will refuse to do kyc because the casino did not show proof that he (the customer) was involved in any suspicious activity. us here on the forum when a person appears accusing another member or when a person appears here on the forum accusing a casino

The first thing that all members do is post asking the guy who created the thread accusing the casino to post evidence and when he doesn't post evidence everyone ignores him and accuses him of being a liar, but strangely enough, if the casino appears in that person's thread and Accusing cheating and suspicious activities no one will ask the casino for proof, people immediately believe the casino. I keep asking myself why does this happen? As if this weren't already something serious enough to leave anyone who had an account blocked, we also see the following in the casinos' TOS: the casino reserves the right to change the TOS at any time and day without prior notice

I ask: a person will read in the TOS that the bonus will be 100% of the deposit and then they only need kyc level 1. Then the person sees that it is a good TOS and creates an account thinking that they are in a good casino, but 30 days later the person has created an account, deposited money, done kyc level 2 and met all bonus requirements, the time comes to withdraw and they refuse, and when he asks support why withdrawal is not being allowed, support tells him that in the TOS You have to go through kyc level 2 to withdraw. So, was it really worth reading the TOS?
When an accusation rises then possible angles would really be something that needs to be checked, plus we know that there are accusations which turns out to be fake and obviously trying out to take down other competitions here on this market place and this is why they kind of fake claims are common but we know that majority of those are really that legit or something real. This is the beauty on having this kind of community on which everyone could really be able to make their words and insights towards on a certain situation whether its not fair or totally shady or really just that right for a certain user to suffer because of violating something.
If you do really have hindrance about with those sudden requirement on the time that you are making some withdrawal specially huge amounts then it would be always ideal and sensible thing to be done for you to stick
into those places which are reputable or long time known within this community and wont really be putting or touching up your feet into those new platforms.

Im aint saying that new ones would really be considered or automatically be treated to be non-fair but it would really be that always a bad idea if you do put up or deposit huge
amounts specially on a new platform. Always consider on testing out waters first before you would really be depositing huge. As for TOS reading then everyone or almost 100%
of gamblers do really ignore on reading that huge pile of text until they would realize that they had missed out something when issues arises.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Jossque on September 26, 2023, 09:14:21 PM
In fact, the reason why the rules and conditions are shared in such long texts may be due to the fact that gamblers are lazy. Or, as you say, because it contains conditions that will not be ignored. It should actually be requested that the sites should not put it on the site without reading it, but this event does not care much because it suits the sites.

Many gamblers are lazy and of course this is the mistake of gamblers who never read the rules and regulations in full so they don't know what is allowed or not. I just don't read it sometimes. Related to this, all the regulations made by all casinos are almost the same, only there are some that are specific, such as which countries are allowed or not to access casinos.
Gamblers can sometimes make this mistake, but some rules are not important because they are not taken harshly. Frankly, I can't say that I read it when I gambled on different sites at the time, because I didn't think it would waste my time to read it and I didn't think there was a rule that affected me. I think there is no problem except not playing on a site that is prohibited.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: fullhdpixel on September 27, 2023, 08:19:32 PM
A player not reading the platform's Terms and Condition will often ends up in misunderstanding. Gamblers should know that every casino have their own terms and conditions so assuming that the tos of a casino is the same as the other casinos may end up in a problem.  This may result in the delay of withdrawal of funds to loss of funds of the gambler like being unable to withdraw because he has to provide KYC, or his account is banned due to the illegal use of VPN.
There is no point of misunderstanding anything if they don't even understand things in the first place. When you are getting into a contract and don't even read the rules or the statements involved, you basically don't understand anything about the contract except for the things that you might have heard about it from others.

A gambler should always verify his assumptions through reading the casinos ToS and through inquiries of things stated on the terms of service to verify something that the gambler does not understand.
I don't think someone needs to verify any information that they get from the terms and conditions unless they find something that actually contradicts another statement made by the casino somewhere else.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: Westinhome on October 02, 2023, 04:39:04 PM

Gamblers can sometimes make this mistake, but some rules are not important because they are not taken harshly. Frankly, I can't say that I read it when I gambled on different sites at the time, because I didn't think it would waste my time to read it and I didn't think there was a rule that affected me. I think there is no problem except not playing on a site that is prohibited.

The gambler should not do any small mistake like this to lose their money in the gambling.If the gambling site is the good one and the account was banned by the gambling sites because of the mistake made by the gambler.So the gambler should take some time to read the rules mentioned by the gambling sites,then the gambler should play the gambling without the VPN.The gambler should check the gambling site background verification and reviews made by the old games on that sites.This all help the gambler to avoid of loss money in the gambling sites.


Title: Re: When Gamblers Fail to Read a Casino's Terms and Conditions
Post by: fullhdpixel on October 04, 2023, 02:48:06 PM
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices.
It might be better for casino to begin rebuild their site and put that Terms and Conditions on top page. because we've seen it all this time the casino put their rule on bottom page, and sometime located in a close place which is invisible to the gambler eye. I don't know why, maybe the developer casino still create the unclear rule so the gambler may not have to read it, so if that something happens, the casino will take blame the gambler. With this situation, we can't just blame the gambler on one side, maybe the fault is also on the casino's side.
There might be an explanation for this, and this is where old sites started, so maybe they just go with the tradition? Besides it's actually better is if at the top/center is the title of the website and some other important details on its sides. I know TAC is also important but don't forget it was being showed right before we clicked that sign up button right after we fill the sign up forms.

We should read it by there for fck sake but nope we didn't because we find the wall of text intimidating. It's not the casino are the ones who put a blame but it was actually the gamblers who did it. Almost everyday there are complaint threads that we can found here in our forum.