Bitcoin Forum

Economy => Trading Discussion => Topic started by: eldentyrell on December 16, 2011, 10:33:12 AM



Title: Crypto X Change API docs incomplete and they took a long time to reply to emails
Post by: eldentyrell on December 16, 2011, 10:33:12 AM
(edit 22-Dec: changed the title; see my last post in this thread for full details)

I have implemented nearly all of the exchange APIs so far, (including MtGox's and Bitfloor's which use the same HMAC-SHA512 authentication scheme that CryptoXChange claims to use).  CryptoXChange's servers reject all of my API calls:

Here's the call:

POST https://cryptoxchange.com/api/v0/account/balance/
cryptokey: Crypto-Key-REDACTED
cryptopayload: REDACTED

stamp=1324030034494


And the reply:


{
  "AccountNumber": "",
  "Balance": {},
  "ReturnCodes": 3,
  "err": "payload invalid ",
  "stamp": ""
}


I've emailed them several times and they don't reply.  I guess they don't want customers.


Title: Re: Crypto X Change API is broken and they ignore emails
Post by: DeaDTerra on December 16, 2011, 10:39:30 AM
I will get this information to them, I am sure that they did not mean to ignore your emails and they were simply overlooked. I will contact them and tell them to respond to this thread :)


Title: Re: Crypto X Change API is broken and they ignore emails
Post by: eldentyrell on December 16, 2011, 11:11:25 AM
Okay.  Their website has been dog-slow for over a week now, too.


Title: Re: Crypto X Change API is broken and they ignore emails
Post by: cryptoxchange on December 16, 2011, 11:36:08 AM
Hi  eldentyrell,

Our support team have not seen any emails from you in regards to this.

We have tried to replicate the issue now and check to see if there is a problem, and we cannot duplicate the issue.

It seems like it maybe timing out?

If you could try emailing contact@cryptoxchange.com so that we can sort this out for you as quickly as possible Sir.

Thank you very much.


Crypto X Change


Title: Re: Crypto X Change API is broken and they ignore emails
Post by: eldentyrell on December 16, 2011, 08:46:37 PM
Our support team have not seen any emails from you in regards to this.

If you could try emailing contact@cryptoxchange.com so that we can sort this out for you as quickly as possible Sir.

That's where I sent it on 6-Dec-2011 with the subject line "your api is broken".

I've re-sent the email.


Title: Re: Crypto X Change API is broken and they ignore emails
Post by: eldentyrell on December 19, 2011, 10:29:23 AM
That's where I sent it on 6-Dec-2011 with the subject line "your api is broken".

I got a pretty useless reply from them saying "we do it the same as MtGox, here's a pointer to code that works with their API".

I don't think Crypto X Change actually has a working API.


Title: Re: Crypto X Change API is broken and they ignore emails
Post by: eldentyrell on December 21, 2011, 08:05:12 PM
Finally got a coherent reply.  It turns out that they use a non-standard key-size: 43 bytes.  MtGox and BitFloor both use 64-byte keys.


Title: Re: Crypto X Change API is broken and they ignore emails
Post by: cryptoxchange on December 22, 2011, 11:49:11 AM
Finally got a coherent reply.  It turns out that they use a non-standard key-size: 43 bytes.  MtGox and BitFloor both use 64-byte keys.

eldentyrell,

Thank you very much!


Regards

Crypto X Change


Title: Re: Crypto X Change API is broken and they ignore emails
Post by: eldentyrell on December 22, 2011, 11:44:14 PM
if you had of followed the instructions like everyone else who uses the API you wouldn't have had any issues.

No, that is not true, and it's not nearly that simple.  I have a complete explanation here:

  https://bitcointalk.org/index.php?topic=55432.0 (https://bitcointalk.org/index.php?topic=55432.0)



Title: Re: Crypto X Change API docs incomplete and they took a long time to reply to emails
Post by: mc_lovin on December 30, 2011, 12:34:43 AM
From my experience  Crypto X Change replys to emails fast and the service is top-notch.