Bitcoin Forum

Hey everyone,

I've been with Stake since 2020 and made it to Diamond level. I've always bet big and never complained, even though I mostly lose. But last week, I finally won. I bet on lots of live sports like soccer in Bundesliga and Premier League, making 20-30 bets with odds from 1.10 to 2.5, and ended up winning about $20k.

But then, I tried to place a $300 bet on a big soccer game and got denied. Suddenly, I can't bet the $1,000 to $10,000 I used to. It's strange because I've lost a lot of money there. I asked my VIP manager, Steve, why my limits were cut, and he said he'd check but nothing changed. They won't let me bet like before.

I looked at my stats and saw I'm down $220k. So, after one good week, they limit how much I can bet. It doesn't seem right to let me lose all this time and then restrict me when I finally win. I understand limiting winners but doing this to someone who's lost a lot feels wrong.

Customer service didn't help, just told me to bet less and brushed me off. Is this how they treat someone who's been loyal and lost over $220k in 4 years? I think it's important you all know how they treat players here. If you start winning, they might just cut you off.

Take care.

Unfortunately, they are allowed to make such decisions.
If you want to bet without these limits use a betting agent, and even then do so with a careful investigation of which agent you're using, because even betting agents can steal your funds - for example:

BetInAsia Scam:
https://bitcointalk.org/index.php?topic=5473582.0

Alternatively try having accounts with 9-10 sportsbooks and then this way if one limits you, then you'd be able to place the bet with another.

However, if you truly want to win - getting limited is actually good for you, you mentioned you lost a lot, so maybe it's not worth it for you?  ???

Stake may be the biggest and best casino, but their sportsbook is not even among the top 100 in the business.
It's strange that such a big casino has a bad sports provider that ruins their reputation. They limited me after playing a total of about 6,000 dollars, and at that moment I was in a small loss. Their customer service replied that there was nothing they could do about it and that it was a matter for their sports provider.
It is obvious that they should change that sports provider or remove the entire sportsbook from the offer because it does not make sense for them to advertise their sportsbook and say that through sports betting you can advance to vip status 3x faster because this is impossible after the rollover limit of only 6,000 dollars.

This was the part that actually caught my attention. In gambling, I don't think there is anything like customer loyalty; a casino will never bend their policy to make sure that a gambler wins. It doesn't really matter how long you have been loyal and gambling in the casino, and it doesn't also matter how much you have lost for the years you have been gambling in the casino. Perhaps there are also other customers that may have lost even a higher amount and have used the casino for more years than you but yet receive the same treatment as you. 

Since you were already told by customer support to reduce your bet, I suggest you do so and still stake on your game, or you can make any further inquiries on the stake thread there https://bitcointalk.org/index.php?topic=2072589.0

Sportbet issue is always sketchy.

The limitation is always there, even with new account.usually the more rank you have the more limit you will get/have.  Anyway, did you get those limit only on these matches or you don't have a limit on other match. Well, at least happy to see you are winning 20K BANDS.

Take the bright sight, even you got those limit ~xd

Winning $20k after a long streak of losses should be a moment of celebration, not frustration. In the world of online gambling, loyalty doesn't always seem to be reciprocated.

Perhaps, consider this recent turn of events on your account in a positive light, protecting you from excessive losses.

You can also review the terms and conditions of the Stake and look for any clauses related to account limitations. They might be maintaining a level playing field, involving restrictions on high-rollers like yourself or those using betting strategies deemed advantageous to the player.

Or maybe it's time to try an alternative or a different sportsbook where fairness is prioritized for you to make a comparison.

True, casino is a business so they will treat players evenly whether you are loyal to them for decade or just starting up.  They already reward loyal players with their loyalty bonuses like rakeback, monthly bonus, VIP bonuses depending on level, as a Diamond VIP level @OP is already enjoying the fruit of his loyalty but obviously, if some SOP is to be served, they will never check or give favor to those who are with them for a long time and or had lost a huge amount of money., they will treat each player equally.  Sadly it is not news that casino bookies are limiting people when they start winning.  It feels that it is the practice of the bookies to prevent themselves from losing too much.


Posting on the official thread may help because it can cater attention of many people who are watching the stake thread. In one way or another, people who are posting on the main thread often time capture the attention of the higher up solving their problem.  Hoping that your limit @OP may be look upon and be reviewed.  

The ops supposed to be celebrating by now and if there is anything to complain about it should be when he places a withdrawal order and he get denied,  and if that happens then we can call out the casino for violation of players' rights,  but in this case you where limited from placing bets which to me is for your own good,  because you already stated how you have lost significantly in the past and if you continue,  you may still lose all the 20k you won on bets.

But now that there is a limit on the account,  you can take that money and have a cool-off timing for a while and wait to get a response from the support when your restrictions have been lifted.

It's a good suggestions but sometimes you will find the same odd provider for more than one sportsbook. In that case, both sportsbooks will limit you. As far as I know, the odd provider limits the clients, not the sportsbook itself.

$220k lost to gambling alone and that doesn't prick you to have a rethink of quiting or cutting low your bets limit on your own without the casino having to do that for you and all it seems to you is that they are denying you a winning chance. What makes you think you going to start winning money you couldn't win but kept losing all over these years. If I were you I would be thanking Stakes.com for showing concern in my losses history.

I think I admire the situation and actions of stake on this path, IMO I think if all other casinos could create these sorts of limits to constantly losing customers it's gonna save a lot of gamblers from turning compulsive and losing much more more. My opinion though.

Maybe they found some strange betting pattern leading you to wins now(is what they suspect)? maybe your location has changed or VPN that was suspicious. The possibilities are endless when it comes to accusations. I'm not sure but I am on your side, this shouldn't happen to anyone regardless of their betting strategy. Especially since you are diamond level which is incredibly hard to reach for most of the sports bettors here. There should be additional care taken in your situation from their side. You could add more proof here regarding the chats you've had with VIP and that you are being limited to making considerably smaller bets.  Also, better email them regarding the same? Which would be a lot more official than chatting to a VIP host. They might tell you something concrete that way. Good luck and keep us posted.

Edit: Looking back at your post history. It mostly seems to be accusations about one casino/sportsbook or the other. Always start your accusations with some proof at least. To make your claim believable.

This will not work because the bookmaker itself is the one that limiting the players so there’s a high chance that you will limited too on different casino because most of them use same bookmaker in their sportsbook.

But there’s some cases that casino itself is the one that limit players but the rest is bookmaker action. This topic was discussed many times in the past. In the end, Once you got limited or restricted on one casino, You will suffer later on to different casino once you already show the sign of winning frequently because bookmaker track your progress.

Much better to combine local sportbook or the betting agent that you suggest with crypto casino.

Damn! Almost all sites operate like this op since they are businesses who are trying to earn money at the expense of gamblers at the end of the day. You should withdraw all of your winnings and move to some other reputed site.

I suggest shifting to Pinnacle because they rarely limit winners which has been proven over the years. They accept crypto, but enforce mandatory KYC.

Maybe they are afraid that you will recover your losses due to your current winning streak which is why they decided to limit already your account before that recovery happened. This account limit happened already to many players that reported here in the forum. Casino needs to protect their business to potential threat like you that already gaining profit consistently.

There’s no known case like this that resolve successfully so far. I suggest to use DEX sportsbook or try to use multiple casino to spread all your bets to avoid being limit if you are on the lucky streak.

This is exactly what im talking about. Casinos needs to protect their business - and thats cool.. if i won! Until im (if that would ever happend) breakeven, i can't see why this should happend.

They can start protect their own business, if i ever profit.. but if you lose and they froze you out, then its just not fair game :) pretty much unfair game man

Are you only limited on the 1 sport, or are you limited for all sports? I think royse is right as far as the provider limts you, not the website itsself.

it might seem unfair that they have only limited you when you won it raises questions like why should casinos not limit or restrict players when they are losing as well? it seems as if though they don’t want the player to gain profit which doesn’t make any sense, anyway a casino is not really that concerned with what you do with your money so they don’t care how much you lose but once you win then they are now involved people are saying you should be thankful but tbh the casino is not responsible for my gambling habits and they can do nothing but follow

From what I see you are not playing for fun, you are playing to make profits and as you lost a lot you started playing to chase losses, as you are in this chase of losses you want to bet a lot because you want to win very quickly, but the casino has its rules to tell you limited and you got angry because it frustrates your plan which in my opinion would only make you lose a lot again, you could look at this limitation as a good thing because that way you won't lose a lot of money and you should even use this limitation to greatly reduce the value of your bets to start making bets for fun because if you continue on the same path you could become addicted to gambling

If you don't see this limitation as something positive in the sense that you won't put a lot of money into bets and consequently won't lose much, then you can use other reliable casinos like sportsbet.io which will allow you to bet with a lot of money and hopefully not lose a lot too, the moment we start chasing losses and we start thinking about very high gains, then it means that the person is already very close to losing themselves, they will be very close to becoming addicted to gambling, and gambling They are not investments, they should not be seen as a means of obtaining profits, because at the end of the day the house always wins

Isn't gambling about trying to win money besides having fun? And I don't see where he's trying to chase his losses. He just want to be able to place big bets like he -according to him- was able to place in the past; he finds it unethical not being able to, which is his right. I think OP also understands that Stake has the right to do whatever they want to do according to their terms. From his own experience he's just giving the community a warning for what can happen. Nothing wrong with that, but a story has two sides and I wonder if Stake told him why he's not able to place bigger bets. There must be a reason, right?


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And I don't think this thread belongs on this board, but rather in Gambling discussion (https://bitcointalk.org/index.php?board=228.0).

Or Scam accusations/ Investigations. I'm not sure it's a real scam though but a very unfair and dishonest practice against customers at least. Because if it's true, it would mean that big losers have no chances to recover their losses and must face very hard consequences in their life even if they're just fairly getting few nice winnings after a hard loss or a long losing streak. How anyone could think the game had been fair and honest in such situation?

It's like they only want you around when you're losing, and the moment you start winning, they hit you with restrictions. Your whole situation seems like a Catch-22 – you're limited when you win, but if you lose, they're more than happy to let you keep playing. The casino might see your winning streak as a threat.

We all just want a fair game. Losing streaks are part of gambling, but so are wins. Hopefully, casinos can find a way to create a better experience for everyone.

That's a common occurrence on any sports betting site.
In the past I thought as long as you are overall down on the site they won't limit you when you are going on a heater but I learned I was wrong the hard way as well.

About 4 years ago I was playing at some crypto book, not sure about the name, and I was down overall for I guess 25k or something.
Than in 4 or 5 days I won it basically all back in a nice run, going close to break even with a slight loss.
1 day later I was limited. Cashed out and left the site for good.

Same experience with stake.
On my first account maybe (also 4 years) I had, I was always down chasing losses. Then I finally got a good week and won 75% of these losses back, only with basketball bets. I then proceeded to withdraw the money, at that time Steve was my host as well.
1 day later I can bet 5$ or less on regular basketball games and maybe 100$ on NBA, that's it. I immediately closed my account as this was ridiculous. They (also my host Steve) always claim "we didn't make this decision, it's the odds provider" but that's bs.

If you want to bet on games and never get limited there is only 1 way and that's a betting exchange like betfair. Unfortunately these sites never offer crypto and kind of live in the past.

The key in gambling is don't rely on one casino. It might be unethical for you, but they are not violating any rules here because that's their game, so it's their rules that should be followed. Limiting users is just their way to keep their business afloat, so I think other casinos can also do that or have been doing that. They say when you are winning, casinos hate you, that's true based on your concern.

Stake is one of the biggest crypto casinos in the space. There are even videos from their partners, like Drake, that show they have accepted a huge bet. So, I don't know what happened here when the amount we are talking about is not that huge.

How can they explain this?

 Drake’s Stakes: The Canadian Rapper Who Wagered Over $1 Billion In 2 Months (https://www.casino.org/blog/drakes-latest-bets/)

What interest me and give motivation is the speculation which most time turn out reality as one may win huge after several losses. But comparison can also help allot to check mate if throughly your lossing much on the part you have choosing.

Frankly, I am not comfortable about this judging by the huge amount you have lost in 4 years and you are not allowed to do as you like, but let's still rejoice as this is not bad news entirely as you are not denied of any of your withdrawals, that's truly worth celebrating. This is unlike other casinos that would allow you to wager anything, but in the end, they will not allow you to withdraw your profits. However, I think Stake does not calculate it the way you do, each year might have its own book balance and closure duration, if not daily, weekly or monthly (I am not an insider), so they might not be looking at it in aggregates as you do but rather continuously manage their risk as a company every time.

Thankfully, they didn't hide or stop talking to you in the process but were able to tell you to stick within the limit which is what I advise you again to do. After all, it is not only to your advantage or disadvantage as the case may be but to Stake as well, because by you wagering lower, they can't also gain bigger from you anymore, so it is 50/50 here.

I wish you greater luck going forward, but remember, quality is better than quantity even as you receive various advice from people. To wager lower is even more reasonable because gambling is not a job or a sure means to earn without risks, so lowering the risk is also a blessing in disguise. Peace!

There are several great alternatives apart from Betfair. Pinnacle rarely limits players and I have been playing there and consistently winning small amounts for a while now. Fairlay copies Pinnacle odds and is a decent crypto betting exchange.

Top broker agents like Betinasia offer access to Orbitexch which is basically Betfair + Double liquidity.

Right, I believe the case of OP is peculiar because he mention that he recently won consecutively after losing a lot in the past, I think casino find something suspicious on his betting pattern that’s why they are trying to protect their business without kicking the player completely.


Absolutely, There’s a lot of case like this on different casino that offers sportsbook. Even on physical casino, players that is frequently having huge profit sometimes get banned from playing in there because they have the right to do it.



On this case, Drake is casino partner that’s why he can bet freely without any limit. This is the perks of their partnership deal but aside from Drake, There’s still a lot of high roller on Stake that doesn’t have a problem on wagering huge amount even though they win most of their bets.

Yeah I use pinnacle myself, but even they might limit at some point, might. Still they are just bookie.

Exchanges obviously work a different way and just make money by bringing bettors together.

I just googled Orbitexch and checked out their site. I was curious about the "double liquididy".
Just check basketball and there are very similar numbers in the "matched" category? Does this site share a player pool with betfair?
And does the site take fiat currency only or is there also crypto available? Didn't really find anything without creating a new account myself.

Which means OP's case is quite different since he only bet $300 and got denied. I think that's too small to get denied. We know how rich Stake is; we can even see them advertising on big boxing events, and probably other sports too. I think if we have a representative from Stake here, it's better if it will be confirmed, as this could be just a miscommunication, or we don't know if OP is telling the truth since there was no single evidence attached to his statement.

Pinnacle do not limit anyone. They want sharp action to sharpen their lines.

Wow, what a strange case. It doesn't make sense the casino would restrict you from placing bigger bets hypothetically fearing you are going to use 20,000$ profit made to revert a total loss of 220,000$. You aren't even close to breaking even. It would be more logical for the casino to let you continue placing big bets, as the chances are that you are going to lose the more you play, consequently accumulating more losses to your total of 220,000$.

It seems the casino is actually helping you for some reason to not spend your prize in vain... Anyway, instead of placing 300$ bets, why not place smaller bets in higher quantity, if that is the issue? Or you can cashout and start playing at another website if this limitation is bothering you so much.

Not saying this because I wear a Stake signature, I would have said exactly same thing If I was not.

Limiting is not entirely a bad thing, or something that should cause negative rating for the casino that have limited a customer, for as much as I know, limiting a player is one way casinos try to control their users whom they suspect are gambling way too much, Making 20 to 30 bets in a single day is way over board is you ask me, and for the casino to limit such a player, they might just be saving him or her from further loses.

Stake limiting the op might have come at a wrong time supposedly, for they should have limited him when he was betting big and losing, but can we imagine for a second that, it's also possible that stake waited for the op to some how win, to recover some of his loses, before they limit him? Op won $20,000, and if allowed, he may loss every penny of it in just a few coming days, stake possibly limited him to some how save him from losing all this money in a jiffy, I personally see the limiting after the win, as a positive thing, rather than something negative.

That was really sad to hear but I think most of the gambling sites doesn't really want people to win (because it's business after all). Just like in real casinos, if they saw you winning big amount they would either ban you or ask you to leave, which is they are allowed to do and we can't really do anything about it. I've seen that someone asked your to bet with parlay and that's actually a good idea but I think if you keep winning in that new method, I think they will limit you again and can only place bet as low as $100 (just an estimate).

There's more unethical crap going on also, they are limiting almost everyone who is on .us and due to "security" updates. It has nothing to do with financial crimes prevention as the TOS says. They even confiscated and prevented me from claiming other bonuses that I was entitled to from my month of losses. I absolutely refuse to reverify any more of my accounts after being so undervalued and mistreated.

I even had to point out that TVCodeCompiler, whom stole $360,000 from me, was banned on an account named CodeCompilerAZ on live stream isnt banned. Even when I reported the fraud nothing was done even though there are very strict AML laws in place, they flatly ignore their own policies so long as Eddie is making a few bucks. This is after more than 2 years of partnerships. Then my partner manager tells me to be civil as if being civil will hurt my ass any less from the massive shaft I've been getting. Then stake gives a fill deal to SchneckyIRL who is part of the scam against me.

When I sent eddie a message about it-he tells me to talk with support about these issues. Why don't I talk with the international banking authorities instead - its your company Ed, you know better and I have given you many opportunities to make it right. Do you really think I havent tried contacting support? JFC.

My first week on shuffle marketing affiliates I snatched a massive whale who deposited $65,000 - a start in the right direction. So, if interested please contact me I have some exclusives available if you use playShufflecom at sign up.

If there is a rule that limits winners as they are winning then try to keep winning so that you won't see anything wrong with that rule because you will be in good mood and take it as fun since your balance is increasing with your winning profit  You are seeing it to be against you now or wrong to you because you want to be allowed more playing time to play probably you think you will win back your losses but don't always believe luck is like that.

With this, if casino has such rule then it won't have to respect any player on it rule to bend on it against others because some other people would have passed through that rule but they moved on.

Therefore, give yourself time and play by the rules of the casino. Don't believe in your self that something has been done wrong to you because you have been a casino customer for some time. Casinos have there rules that they expect all players to know about and you can know that when you read and digest it so that you know before hand how to handle those rules or you will know immediately when that limitation happen to your account.

I think that is a way to caution a player on losing control of their gambling. That casino limit a player that is winning is understandable but if that is the rule that reaching a particular playing time deserve that the account will be limited for such time, it is unfortunate that it happened to you but it is for the purpose of helping the gambler to take a break and control their gambling speed.

I disagree. Once a long time ago I after watching train and heyitsjoe place limits on their accounts by asking their hosts, I thought I might do the same. I was never allowed because I was told this wasnt possible. So either the top paid partners of stake are full of crap or someone is lying to me.

This sounds strange. Where do you live?
Fist thing that comes to mind is consumer protection laws might have kicked in.
I haven't really studied latest changes to gambling laws, but those comes to mind. Like gambling regulations for protecting vulnerable people. Being down $220k sure would point to that.

This is from EU legislation:

https://talkimg.com/images/2024/03/04/yQ0Q9.png

But what ever the case is, you should be communicated more clearly about why this happened.

I don't get your logic, how is this about casinos earning more money? They are doing the exact opposite by limiting OPs bets. Or are you assuming OP is suddenly after 4 years going to win the house and that's why casino cut OP's bets? Let's face it, OP was down $220k, that's not finally winning (like OP put it) and getting cut off because of it.

Though my first comment is a bit below yours, I came to this thread again to try to read other people's comments which i didn't do the first time, and reading this, I must commend your opinion and suggestion, some things that happen to us sometimes we see as negative can actually be positive if we can be patient and try to look deeper and understand, this is why we sometimes have blessings that are in disguise, but it takes clear and sound mind to understand things like that.

What you said here isn't far from what I also said before, even though I didn't read this before posting mine, watching how frequent, or often op places bets, and how much he uses on bets, must have been the major reason stake limited him, in order for him not to end up wasting the $20,000 he just won, seeing that he has lost a whopping $220,000 in total previously, stake possibly knew that, if allowed, he would loss the entire $20,000 win back and turn around to possibly blame the casino for his loses, this is why they had to limit him.

But like you suggested, if he isn't cool with betting smaller amount like according to the limit placed on his account, he can always withdraw the $20,000 and play to his heart's content on another casino, since it's all the same sports betting, and sports games on Stake are also available on some other casinos as well.

When you lose huge amount inbon games, it becomes personally clear that you are already gambling excessively and by so doing you will be putting yourself at risk and if the casino noticed this theiray act in accordance with the regulatory laws and rules which is to place the gamblers on limits checks and even sometimes their my caught the gambler off from betting or playing any games for the time period.

So for someone who have lost Alot in the previous weeks, it becomes better for the casino to limit him or her.

If stake still allows them to gamble within a certain percentage and lower their ability to place more bets that will be anything higher that that amount approved for him to gamble within.

ANJ concluded that operators cannot refuse bets from a player, unless the operator has a legitimate reason as designated under article L. 121-11 of the French Code of Consumption. This means that an operator could argue that it has a legitimate reason not to accept a sports bet from a patron.
Legally defined legitimate reasons include refusing to allow a minor, someone who has self-excluded or an excessive bettor to gamble.
In addition, offenders could receive two years in prison and a fine of €300,000.

for such an amount they should have blocked him from depositing long ago and should have checked if he had legal funds

OP I understand your worries by the actions of the stake casino but on the other hand, I will like you to see it this way that the casino feel for their customers and  would take every necessary measures to make sure their customers are on the safe side by trying to get in to help minimise their losses. For example, those customers that have recorded loses while playing game's and have not been able to make good wins for themselves. I believe that measures must have been the resolve of the casino to aid cushion their customer base lose effect.

Do not see it as they do not want you to gamble, as long as you still can deposit funds although not much but to some particular limit. I do not see it as bad and I definitely know it could be resolved by peaceful and amicable resolve and engagements.

I can still play casino, so its not about protecting me..

They limited you because of winning a high amount. Casinos often do this.
You can find a new casino on notokyc.com if you are interested in a new one.

This is seriously alarming- what sells the casino is not the gambling games on itself but the customer service experience that they provide. If they treat their customers like nothing, then why is Stake still considered one of the best casinos out there?

In the past week, I have noticed several threads about Stake regarding encountering some issues either related to payment; or to limiting the accounts of its users. This should really spark a red flag on its users given on how they operate and on how they treat its customers.


I do suggest that OP should consider looking for an alternative at this point. Sure, he should try reaching out on its ANN thread in this forum but still, he should not have experience this service to the point that he will contact and message on its board in this forum.

There are hundreds of online gambling platforms that provide a better experience compared to Stake. If I may suggest, then I guess this is the time that you should explore different options now, OP.

I understand that you can make your decision yourself but I think the casino just did that to aid minimise the lose and also allowed you to gamble but a limited amount for gambling.

Just accept the decision of the casino with fate and possibly give yourself sometime off from huge amount of gambling and mind you, be careful as I see some post with an invite. You never can tell till you have the experience and by then it might be too late.

It's easy to say "just accept this" but actually it's not.
Sure he could just move on but then he would leave behind a highly valuable diamond VIP account.
Just to show you, to reach dimond 1 you must have wagered 25 million $.
It comes with cumstomised benefits, of course increased weekly/monthly bonus and reload, and so on.

So basically you can get lossback, better bonus than anywhere else with this. So nobody would want to start a new journey somewhere else. But OP, if you do want to play somewhere else, you can consider bc.game. Let me refer you and we can share the benefits.  ;)
Stake is a lot cause, once you are limited they will never lift it, speaking from experience.

I've never had this kind of problem since I don't go that high. But they do have a thread here in the gambling section where you could get the details on why you cannot bet again on the same sport after winning. Maybe there's a deeper reason behind it rather than accusing them in a rush.
You have both this forum and their customer support and if you have some spare time, you can visit the chat places and maybe ask the moderator to check your inquiry. Sometimes they do help especially to gamblers who will ask nicely. I've been helped by them before when I had queries about something else.

Congratulations on your win though, that's a big one.
The good part about the limitations is you can just enjoy the winnings for now and maybe get some rest or a good time somewhere. It's not like the gambling site will go away. Maybe once the system resets you can bet again.

Obviously, some casinos just promising what they too can not offer. OP I really understand your situation currently and I think you should look into Metawin.com to see for yourself all the available features on the casino.  I believe you will have a good time with the casino mentioned . Why not give it a try or.

The thing is that the casino set a sudden rule or restriction for a gambler or a user on their website for many years. It's hard to accept that after all this time or years the gambler spent in betting or doing gambling on that website, they suddenly limited his maximum bet just because he won a huge amount of profit. I see that it is unfair, and of course it is suspicious that even customer service has not taken action about the complaint of the customer. Well, I don't want to judge the casino, but with that movement, it shows that the casino website is a red flag, which means they are not fair to their customers. But yeah, we can't do anything about that issue because they will just negate the complaint and keep their business running, so you can either get out of that website and find another trusted casino website or incur the limited betting amount.

If you had read thoroughly then you would understand the state of this case. I will not in any way blame the casino for limiting the player to low amount game. Maybe they are taking measures to protect further loss on the side of the players and come to talk of it, stake casino is a well known and reputable casino in the gambling industry so I think with their and stage at which they have attained, intentionally limiting players from big gaming should be the last thing they will be thinking about but from the way OP presented this case here, I felt they are trying to help OP minimise the risk of losing more and nothing more than that.