Bitcoin Forum

Hello,

I successfully completed KYC and POA (address verification) on the LuckyBlock site and deposited 9500 USDT. My balance eventually reached 27,484 USDT. Initially, I withdrew 40 USDT to test the withdrawal process. This was processed and paid within an hour. Subsequently, I requested a withdrawal of the remaining 27,444 USDT. Despite successfully processing my first withdrawal, LuckyBlock delayed my larger withdrawal for 3 days with various excuses and finally decided to confiscate all my funds and close my account. This was a very significant amount for me. Please help.

Thank you.

https://imgur.com/a/iG3i7x9

First, move your thread to the scam accusation section and provide more evidence for your case.
https://bitcointalk.org/index.php?board=83.0
 
Just check the left-down part of this thread, and you will see the move. Follow the instructions there, and you will be all good.

Edit: Just doing a quick search, I saw a broken . ANN  (https://bitcointalk.org/index.php?topic=5112387.0) and their rep was last active; same here the ANN was created, which is in 2019. There are also a few accusations about the same casino here on the forum.

I just went through ninjastic and found out that they don’t have an Ann thread here and also a rep in Bitcointalk so there’s nothing much that can be done for you.

I’d advice that you take your complaint to casinoguru^[1] they may be able to help you get in touch with the company and see what happened that made them closed your account and deny you your withdrawal.

[1] https://casino.guru/luckyblock-casino-review#tab=js-tab-reviews

They have, You can find it here https://bitcointalk.org/index.php?topic=5112387.0

---

I remember some user has an issue against this casino last year regarding KYC too but the issue was resolved after the user submit the KYC.

https://bitcointalk.org/index.php?topic=5455241.msg62500216#msg62500216


This casino is not active here but I’m sure they have reason to confiscate funds like violation of the ToS. This story like x3 of the huge deposit always have a catch. It’s very hard to discuss this kind of issue here when the casino is not active since the investigation will be one-sided.

The reason why Ninjastic doesn’t have that record is because it’s a thread that existed long before Ninjastic; the ANN thread was in 2019, and Ninjastic started storing data in 2020, if I read correctly.

Casinos don't always have a reason, some come up with something that wasn't on their ToS to give them a reason to seize funds they can't pay out, and some don't bother coming up with something at all, they just seize funds and close accounts.
You should not trust a user who makes a report without evidence but you shouldn't also by default expect a casino has a valid reason to act.

I'm still unclear if Luckyblock is a casino or a HYIP project. I can see they ran an ICO in 2019 but can't find their token on coin trackers.

I hope that the issue gets resolved and you get your money, and hopefully, you will learn your lesson from this.

Try to contact their support, keep opening tickets again and again, and ask them through email about the issue and why they did this. And remember, next time, when you have a large bankroll to deposit for gambling, make sure you do some research and find a reputable platform that is also active around the internet and has good customer support for its customers.

Many people make this mistake, they join new platforms, deposit large amounts, even complete their KYC verification, and then start facing issues such as this because the casino is either new or untrustworthy. As they say, care is better than cure, so we should be careful from the beginning.

The thing is, I don't know why someone would just trust any random casino with a lot of funds in it without even doing proper research about the casino, and at the end, after the casino has shown their ill act, that's when you will come up with the issue, whereas if you had done any research about the casino, you may have seen some accusations or bad reviews about the casino that can make you have a different choice of casino. $27k is not a small amount to lose just like that. Well, you have heard the advice of others. I hope you are able to recover your funds if this is really true. 

if you use such huge amount you need to trust the website you're using.
anyway, lets wait if there is any user from the site that can provide assistance on the issue or at least a clarification.
I think it's really hard they will take all money (since at least deposit must be returned).
As already noted by other users you're using the wrong section since this sound more as "scam accusation" then something gambling related.

I sympathize with you on your loss bud, but how exactly do you want us to help you? We are clearly not representative of this casino, and worst of all, the casino in question does not have any presence on this forum as far as I know, so, it's really hard for you to find help here.

Usually, casinos that have their Ann thread and some representatives here on this forum try as much as possible to maintain their good reputation, else, they get a negative trust which can completely ruin their business.
But for casinos that doesn't have a presence here, it's really difficult or impossible for the members of this forum to help in such case.
And this is one of the top reasons why we always advice people never to gamble on casinos that do not have a presence on popular forum like this one.

Because they have a personal agenda related to taking advantage of the casino. Most of the unknown casino has a bonus structure and lousy ToS designed to lure players through potential easy profit but in reality this is just trap.

OP knew what the risk he is taking and probably he used to doing this kind of method on taking advantage new casino since an old timer gambler will never deposit huge amount on completely unknown casino while there’s a lot of big casino offers same game.

It’s more on bonus chase and game abuse that’s why they keep risking huge amount on this unknown casino.

Just this week alone , have seen 3 newbie account that has accusation against casinos that does not advertising here nor they don't have representative here so I was wondering why you enter and played on those casinos without sharing or checking this forum but when you become a victim then you'll come here to seek for help?

from this point forward ? try to tell your friends and family about the existence of this forum so they can check the valid and legit casinos here before dealing and betting .

It was mentioned mate above that this must be in Scam accusation and you should provide more evidence than just that photo .

27k is a big amount , I believe that this is something that triggers the casino system and maybe got the idea to take your funds because your first withdrawal was given in which so little.

and what made me think here is that you seem to be having second thought against this casino ? because you mentioned trying  to withdraw small amount first and this make sense for me that you are doubting their reputation.

Because this casino does not have an active representative on this forum so there is nothing you can do on this forum.
I checked that they have a support agent that you can chat with without having to log in to your account, because you can no longer log into your account, but I don't know for sure whether there will be a good response that they will give you as one of the high rollers there seeing the amount of funds you have deposited as well as the winnings.

Or you can contact them directly on their social media accounts, especially Twitter (X) you can check directly on their website because this casino has several social media accounts, because I checked they are active there, maybe if you reply to one of their posts, there might be a response, and I sympathize with what you are experiencing, hopefully there will be a solution, and the lesson is to only use a trusted casino, especially if you use large funds to gamble.

You know, Op, I'm sorry for what happened to you. Then you mentioned that casinos are not known on this forum platform. I hope this is the only place to choose casinos in the forum, and at least somehow that would not have happened to you.

But you know, I'm just wondering about you. You said you deposited $9500 without even doubting what you did to enter such a large amount of money. But, when you were about to withdraw, you first tried to withdraw 40 dollars because you were worried that they might block the amount you withdraw when you withdraw a large amount. You should have thought of that when you entered 9500 dollars into their casino. This is just my question...

It's a very sad situation and I'm sorry for your loss. I researched a little about this casino and came across a complaint made by you on trustpilot, in my opinion you were right to post a complaint on trustpilot, but I think if you had done research before creating accounts at this casino, you would have realized that they are a scam casino, see this complaint made on June 3rd of this year, and a complaint from a casino very similar to yours, if you had done research before creating an account at that casino, I believe you would have come across this complaint:

https://www.talkimg.com/images/2024/06/18/hab0z.png

source: https://www.trustpilot.com/review/luckyblock.com

then you would have realized that this casino is making selective payouts and you would not have deposited much money. In my opinion or my advice is that you focus on researching safe casinos, I would suggest that you use the stake and forget about the money you lost at that Luckyblock.com casino because they are scammers, they will not give you anything back and I highly doubt that the majority from websites such as:

1 - casino.guro ( https://casino.guru/complaints/all )

2 - askgamblers ( https://www.askgamblers.com/pt/casino-complaints )

manage to pressure this scam casino to pay you, in any case create a complaint on these 3 sites, maybe you will be lucky and your problem will be resolved


Most people always forget basic rules like:

- research the casino before creating an account

- first deposit small amounts of money and withdraw and only after a long time of depositing small amounts of money and withdrawing without problem, and they could think about increasing the amount gradually, but unfortunately most people soon get greedy, they think about deposit a lot and play with a lot to win a lot, that's why scam casinos are managing to steal a lot of money from people

Looking at the other posts about them being scammed and blocked their withdrawals, we can conclude that they've been doing that for ages. Their website sucks and even loading slower than a turtle to be honest.

They've got mostly active in their Telegram as that's what they're advertising on their website. Their X's account has got some posts for this year and I've seen that they're more active with their X account that has a name of @LuckyBlockCoin than @luckyblockcom which likely have been abandoned for years already. They even got that first one a blue check mark so despite with all of those complaints and scam accusations. I'm still hoping that you get your money from them OP.

Just wondering on where those people locate this casino? If they know that there's no activities happening and the casino they are playing is not creating big hype for legitimate people then its better to have doubts to gamble with them.

People always learn there lesson in hard way and we can always see that there are people come here then tell their problem on unfamiliar casino. People should normalize to think twice before going into something then do their research before they commit since if they always have that thoughts then provably that they can avoid any possible scamming which happen to a lot of newbies who's lazy to seek information about the casino they are following on.

The casino claimed that Michael Bisping is their official partner he is a popular wrestler and commentator in the UFC, which could be the reason why they are tempted to deposit and play without doing in-depth research
And gamblinginsider confirms this partnership
Lucky Block partners with former MMA fighter Michael Bisping (https://www.gamblinginsider.com/news/24221/lucky-block-partners-with-former-mma-fighter-michael-bisping)

I also recommend that OP open a scam accusation against this casino in the scam section so in case Michael Bisping reads this accusation he will stop promoting this platform, no popular personality wants to get involved in a scam platform.

It is one of those things that can be difficult to understand, but it all boils down to greed, after all we see this happening with shitcoins all the time, in which a person invests tens of thousands of dollars in a coin that we all know has no future, but they do it because they expect to get great profits out of that project, then it makes sense we see the same kind of circumstances happening when it comes to gambling, and while I hope the OP recovers their money, I doubt this will happen.

If Michael Bisping is promoting a scam casino then he should get awareness regarding it. I've never heard about LuckyBlock and its scam but if OP is sure about their scam then it's way better to create a new thread at scam accusation board or move this thread to scam accusation board.

This is a bad situation, being denied of your payment is something that is always peculiar with scam casinos who only allow gamblers to deposit large amounts but restrict withdrawals in  lije sum, although contacting the support is the best place to start from, at least what the reason is for your withdrawal to be denied, if it is because of the amount,  then you can try withdrawing lower amount in multiple fold, may be that could work regardless.

Secondly and lastly,  we may have more problems if the casino doesn't have an ANN thread here because they won't know what is going in here, and from the look of things that casino is unfamiliar with us and that can be a big turn off to how far you can get helped by forum members who may likely have e experience same hard it been the casinos is present here in the forum.

If the OP had done a little digging, he would have realized that there was also an accusation against the casino that was just made this year on the issue of withdrawal. Well, like you said, old-time gamblers cannot just deposit at an unfamiliar casino when there are other big, reputable casinos, but seriously, no one is above making a mistake, and any small mistake can land the gambler in a serious problem like this one.

Due to cases like this in the crypto world, I have developed the habit of doing so much digging about any platform before I use it. If I see too much complaining and a few bad reviews from customers, I will just avoid the platform, be it a casino or not. 

OP's complaint is already active on AG and CG. Given their representative is very unlikely to come back to the forum, even if I try to reach them through any means of communication, I don't think I can help much with this case other than adding it to the list. Hopefully it can help other forum member who will play there in the future.

Link to CG's tread: https://casino.guru/luckyblock-casino-player-s-withdrawal-is-delayed
Link to AG's thread: https://www.askgamblers.com/casino-complaints/lucky-block-casdino-unfair-account-closure-and-fund-confiscation

I don't know as well, maybe some ads pop on their browser and they clicked it or some stranger that have suggested it to them. We get this a lot when someone posts their problem with a casino and upon looking so, it's not even in our radar and we have no idea that they've been existing for this long. The problem from these users is they don't make research first before deciding to gamble and deposit on the casinos like this. That's why if you're not familiar of a casino, it's best to just leave them and move to the known and common ones. More of a household name in the crypto gambling industry and has got track record of their existence. And probably that they're just lazy to research before gambling and it's an actual gamble to them when they try them out.

The casino is yet to communicate in the Casino.guru thread, but they replied on AskGamblers that they are investigating the reason for the account closure.
What we know so far is that the player is accused of multi-accounting. We also know that the player played with a bonus. I checked the casino's T&Cs to see if Turkey is on the restricted countries list and it isn't.

Did you ever play with a VPN, when you were outside of your country, or accessed your account from someone else's computer/phone?

Honestly, I wouldn't trust anything from a casino that started with a presale ICO. A year ago, when I was a community manager and moderator for their agency, I started having suspicions about their team and marketing approach. I noticed several projects of this same team turned out to be scams. While moderating, one project, whose team identities were hidden, disappeared after collecting $1 million from a presale and I quit their team. There's almost no evidence against this team that I can share here, but I strongly believe they are a large group with a strong marketing team possibly the same one behind LuckyBlock, but also unfortunately, knowing what inside their team and behind it without taking any screen shots or what happened exactly since I never expected what’s going to happen next. Personally, It seems they target accounts with significant balances.

I'm not making accusations without evidence, this is based only on what I have observed being inside their team. I can't start an accusation without clear proof. What I do know is that LuckyBlock, a scam exit ICO project, and a well known crypto news website are all associated with the same group.

However, if the team is communicating with you, there might still be a chance to recover your money. Make sure you haven't violated any of their rules and keep us updated here with any developments on guru.casino.

Let me address any potential questions or concerns that might arise from the title:

1. LuckyBlock accepts members from my country (Turkey).
2. I did not use a VPN.
3. I discovered LuckyBlock through a bonus promotion.
4. Before signing up, I researched the casino's rules and they seemed positive, but upon further investigation, I learned that most of the review articles about LuckyBlock are actually sponsored.


I tried to reach Michael Bisping and his manager, but I did not receive any response. I created an account on Twitter to address this issue: https://x.com/zwydaluckyblock

I have filed complaints on Askgamblers, Casino.guru, and LCB.

I also opened an account on LinkedIn and wrote posts tagging LuckyBlock employees and companies: https://www.linkedin.com/in/zwyda-luckyblock-2144b1315

I am trying everything I can. However, the casino has stopped responding to my emails, which is causing my hope to diminish day by day.

Even if I cannot recover my money, I want to contribute to preventing others from being harmed by this casino in the future. Thank you all.

I just hope everything goes well and you’re able to receive your money from the site - I just checked  your complaint on both sites and I saw that they responded to the one at askgambler - although they haven’t fully provided any detailed information about what happened yet, but at least we know they are conducting an investigation about it, while on casinoguru nothing yet. Hopefully, one of them would be able to help you mediate the issue and settle for a solution that favors you. Good luck btw. 

Here is an update on this case from CasinoGuru and AskGambers.
The casino claims that they have refunded the player their deposits while confiscating the winnings. According to them, the player abused the casino's bonuses, created 15 different accounts, and provided fake KYC. The casino also states the player admitted it.

Now comes the funny part. The player was asked to provide an address to return the deposited amount. They gave the following address: TT5kZt­Hbn­coZ­kPi­YPp­kMV­kh5­Lt1­zMZXuuW. This address doesn't exist according to TronScan. The casino then provides transaction hash 9efbd6­5ae­da1­a27­456­67d­367­8ef­f43­84f­4c6­945­991­626­3af­c38­bd5­0f9­03188ad as proof of payment. This TX ID is also invalid on the Tron blockchain. What kind of clown show are we witnessing?

If the player is a proven cheater, they shouldn't receive anything in my opinion. That's the way you fight cheaters.

When copying the address on AskGamblers, some tags get copied along with the characters, making the address appear incorrect and causing it not to display on Tronscan.

On the other hand, we play this game to win money, not lose it. It's unfortunate but quite comical. However, right now, I am fighting to recover the money I won. I have never accepted any allegations of multiple accounts in any setting or platform. It is incredibly challenging to prove that something you didn't do is, in fact, not true. Logically, the burden of proof lies with the accuser, yet here I am, struggling alone against large firms and influential people.

I celebrate every penny I manage to recover from LuckyBlock. There is still over $17,000 on the site that I rightfully deserve. Yes, I have received a portion, but the situation has escalated beyond money and has become a matter of honor.

Because now the accusations have become so severe that they claim there are 15 accounts linked to me. They claim there was a KYC error. If there were really such evidence, would the casino pay me even a single cent? They approach this with feelings, not law.

I state that I have only one account, I have never had multiple accounts, let alone 15 accounts. But how can I prove this? I wish there was a way to prove it; I would do anything to prove it. But I would like to ask these questions: How can an account verified and approved by the KYC verification system Veriff and the LuckyBlock security team be verified if there are indeed 15 accounts? How could I make a successful withdrawal before?

The funny part, in my opinion, lies in these questions and their answers.

Because it's not really random, there's some websites out there that would be strange for some of us but it's a norm in some people, and when it comes to this casino, it just so happens that there's more people around OP and in his immediate region that are using that casino, if it's a thing that's being visited by a lot of people in your region, it's most likely going to get recommended to you. I also would recommend if OP can also pursue litigation against this casino, that way, you can be sure that they're going to try to resolve your issue with them without any worries that you would be left hanging in the air for too long.

The money they paid you was actually the sum you deposited, so they didn't pay anything from their own pockets. In other words, they have confiscated your winnings and returned the deposit. Since you accepted the payment, I am pretty sure that both AskGambers and CasinoGuru will consider the case solved. If the casino has proof connecting you to 15 alternative accounts, they will share that with the mediators.

I have not accepted anything. If they can prove the claim of 15 multiple accounts, I will distribute the $9500 to the people in this forum. Except for you, of course :)

According to their statement, you made this agreement through private chat with them, that you accepted to take your initial deposit, did you not made such agreement?

https://talkimg.com/images/2024/06/25/hJi0q.jpeg

Also, if you can provide the correct address, it'll probably help us clarify some things. I tried to modify the one you provided and deleted some characters to match tron's 34 characters, but I still can't get the correct address. It'll be faster if you're the one providing it for us.

They asked you for an address where they can send the $9500 that you deposited to the casino. You gave it to them and they sent back your money according to the information that is public. So, yes, you have accepted the money they offered by providing that address.

How very unfortunate for me.

Hello,

You can check from Tronscan at this address: https://tronscan.org/#/address/TT5kZtHbncoZkPiYPpkMVkh5Lt1zMZXuuW/transfers.

I have never accepted such an agreement. They do not have any valid evidence against me.

Thank you.

To clarify, what they state on AG, that you agreed to settle with your initial deposit, is a wrong statement? Instead, you never have a private conversation with them, and that when you provided your address [thank you for the link, btw] you gave it under an assumption that they'll pay you whole, oblivious that they're previously said you're accepting the deposit as settlement?

Whether or not they have evidence against you is not for me to say because I can't know that. I also can't know what you discussed with them in private and what you did or did not agree to.

What is public is the following: On 24 July, the LuckyBlock representative posts on AskGambers and says that they will refund your initial deposit, and that's it. They also ask you for a deposit address. You provided them with an address without commenting on the fact that only your deposit will be returned. After the coins were sent, you confirmed you received them and only then mentioned that you are still owed your winnings. I think you knew you would only get your initial deposit just like they said they would send. 

Actually... I think there is a simple fix for this situation. If OP's answer to my question above your post is in a direction of affirmative, then I'll suggest OP to make a post on AG, challenging the casino to disclose the said private discussion and give his blessing that, from his side, there is no problem on sharing such private matters to the arbitrator.

If you had such authority and connections, you should have done it from the beginning. The initial deposit is not something to be returned as a reward or favor. Unless I lose it through my own play, the initial deposit is my own money and my right. The issue here is not the return of the principal amount or how it is returned. At least, not for me. There is a company accusing me of fraud and theft. Now they claim I reached an agreement through a private correspondence. Where have I accepted this agreement? Let them share it if that is their claim.

First and foremost, let them prove the false accusation of 15 accounts, because they are unparalleled in lying.

You seem to somehow misunderstood what I'm saying. What I conveyed as above was a suggestion for you [assuming that the answer to my questions before were a yes, that you never had discussion with them privately] to write on AskGamblers, requesting the casino to provide proof of communication that shows you agreed to settle with initial deposit.

You are the one who should ask the casino to make public the alleged proof where you agreed to only have your deposits returned and where you admitted of having multiple other betting accounts. Post it on AskGamblers as a response to the casino.

In a private conversation with them. That's what they are saying. We seem to be going around in circles. Post in the AG thread that you are ok with them sharing the private correspondence where you allegedly made an agreement with them. Write also that they should share with the mediator the proof that you have alternative accounts.

I apologize, I misunderstood you. I thought you were going to invite the authorities to this forum and open a discussion about the issue. I will convey what you mentioned to AskGamblers.

You wrote in your AskGamblers thread yesterday but you didn't challenge the casino to post evidence that you reached an agreement with them in private to only receive your deposits back. Why didn't you ask them to do it? It's important to the case because they claim you did, while you say that no agreement was ever made.

UPDATE: LuckyBlock has not provided any evidence, and unfortunately, the complaint on AskGamblers remains unresolved.

I think this is the link to your complaint on Askgambler
Lucky Block Casino - Unfair account closure and fund confiscation
UNRESOLVED (https://www.askgamblers.com/casino-complaints/lucky-block-casdino-unfair-account-closure-and-fund-confiscation)

Based on Askgambler ruling

So since they are not responding, the ranking will be decreased, and this will harm their reputation in the gambling community. Aside from that,  this thread is their reference to their status.
They don't have an official thread here, so there is no account to tagged or flagged, but this thread is still good.

Actually, they have an account here, luckyblock_lottery1 (https://bitcointalk.org/index.php?action=profile;u=2550253), it's just been inactive for so long, and I don't think they'll come back to the forum with that account. I've previously added their casino to my list (https://bitcointalk.org/index.php?topic=5481683.msg63504246#msg63504246), I'll change the status of this case to "unresolved".

LuckyBlock has failed to provide the necessary proof within the given timeframe on AskGamblers. That's not a good sign. But there is some activity in the Casino Guru thread. Both the casino and the player have posted yesterday but those posts are still not public and waiting approval. Let's see if the casino can finally provide some evidence of their claims.

The ball is in Lucky Block's hand. I don't think they have a strong case because if they do, they should have addressed the accusation and presented the evidence, but time has elapsed, and this is a blow to Luckyblock's reputation.
I will advise players to refrain from playing in this casino until they address this issue. Their rating on Ask Gambler is also not good, at 6.9.
That rating and this accusation are enough for players to have second thoughts about picking this casino.