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On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?

If the casino is an old and already reupdated casino then it does not bother much because it's understandable that one or two case can go wrong but if the casino is fairly new and still working on building up a reputation then I may look into the details of the complain. In some cases I may ask any question that I will think is necessary to investigate the legitimacy of the complain. I will not just make my decision by looking at the complain.

I am not really bothered about the complaints if the gambling site is recommended on this forum by most of the gamblers. I have gambled on more than 5 of them before that I withdrew money.

But this is not just about me but about some people that does not take reputation as joke. They may research on the gambling site and be pissed off if they see many bad people complaining about the gambling site. There are some gambling sites that have announcement thread on this forum that I have not seen people complaining about them at all. Some people on this forum that knows about this may prefer to be gambling on such gambling site. If I am not a reputed member, I may prefer such a gambling site because there are some complaints that even we people on this forum can not know if it is the gambling site or the person that is wrong.

Yes it is supposed to be a thing of concern to a gambler when a casino is being reported in the reputation board because most casino companies are becoming very cunny now. Even if a gambler breached the terms and conditions of a casino most of them don't take action on the gamblers account except when the gambler have made some winnings, why should it be in that way? All the time the gambler was recording numerous losses the casino company don't think about any violations of their terms and conditions but immediately their is a win maybe a huge winning they begin to search for a loophole just so that they will abscond making payments for the winning. And there is something I find very odd with almost all casino company and that is, why don't they ask for KYC verification upon the opening of an account instead of it to be done when a gambler wants to make withdrawals? Because this area has also been of major concern about casino companies because some of them will start claiming that the gambler used fake KYC documents and all that so if KYC verification was to be done at account opening stage then it will be easier for people because anyone whose KYC details are not verified will know earlier that they can't make withdrawals.
         Complaints about odd behaviors of some casino companies that are reported in the reputation board ought to be taken seriously so that you don't fall victim to such a casino company. In some cases, it is also the fault of the gambler but casino companies should be transparent and learn to treat their users with respect and regard so that they can still maintain their reputation and more gamblers find their casino sites worthy of usage in gambling activities.

Definitely reputation matters a lot when engaging any online Casino platform, So when dealing with any casino platform out there, and if you found yourself in a community such as this forum, firstly you have to watch out for what good or bad complaints that people are making about their experiences with that casinos platform out there which you are dealing with. Therefore, If I find out that such bad complaints leveled against the platform happened to be true, it undoubtedly gonna change my mind to continue or consider quitting doing business with the platform. Looking out for other people's experiences with any given platform to me is important, as it helps me know how I will navigate my way with them.

Absolutely. A casino that doesn’t resolve issues especially cases with evidence is a red flag. You will never know that you might be the next victim of same situation while casino doesn’t entertain to resolve your issue.

I frequently check scam accusation board and read topics with proof to stay updated on the casino since I’m using it most of the time. A sudden fluctuation of scam accusations shows that there’s really something wrong so it’s important to always read on the scam accusation board if you are a regular gambler.

There are many accusations of non-payment of casinos in the "Scam Accusations" section. But if we read carefully, then almost every time all the mistakes are made by players. However, if there is an accusation in the reputation section, again, you should listen to the allegations and not make hasty decisions. It is always better to learn from other people's mistakes than to make your own. And it is thanks to these warnings that many users have saved their funds, unlike those who are too self-confident and decide that nothing bad will ever happen to them.

It depends on the casino in question - if it’s about a casino I have been using for some times and then some accusations come flying in scam accusation board I might not pay much attention to it (but I’ll keep following it and see if it’s the casino’s fault or the fault of the player).

But if it’s about a casino that’s new to the forum then it definitely will affect my decision on whether I will use that site in the future or not, if it’s a new casino and it’s already receiving scam accusation thread then I won’t use it but if it’s a site that has stayed in the forum for years and have been known for their reputation then I won’t consider it.

Remember that not all accusations are valid, there are some that were caused because the punter was ignorant of the ToS of the casino while some were caused due to technical issues.

It doesn’t, but I guess that is because I already have found a site that I’m comfortable with. There is so much money behind Stake I doubt they’re scamming Internet forum users, but if a ton of things started popping up I would definitely take notice. I could see how new players could be influenced away from newer sites this way though.

Just one complain about the services offered by casino may not be enough to convince me not to gamble there because it is normal and regular with every service provider to have one customer who feels that their service is unsatisfactory and has a complaint about them. If the complains start becoming more regular and the number of people having various complaints about the same casino increases, I will start to question and want to be sure that this casino I am gambling on has not dropped their standard, and their reputation dwindling. 

There are a lot of disingenuous posters in that area of the forum. Of course real problems can arise on a sportsbook or casino but you have to thoroughly read the context of each accusation and make up your own mind if there are genuine concerns about the platform or if the accuser is a liar.

I don’t know exact numbers but the majority of accusations against reputable platforms are false and the accuser is a liar or is breaking T&Cs of the site.

You nailed it! Most of those complaints have started from their own fault but, we can't invalidate the legitimate accusations with vast amounts but they're very few.

Nope.
I have my own experience and they've got their own. I won't be affected with those complaints if my personal experience isn't that bad at all. I gamble one casino at a time and that's with stake.com and I am very satisfied with my experience there. While our sympathy goes with the genuine complaints that are being posted here and there, but I'd stick to my own validation and as long as I've got no issues with them, I'll stay.

It's a case to case situation, if users are complaining of KYC related issues and I passed through with a breeze then it could either be the user is not following/meeting their requirements, or maybe user is using some fake documents as I have seen this happening several times as players have trust issues  :P and it's also not the casino's/bookies always at fault!

We also need to consider the duration the platform has been operating against complaints received, if the business is getting such accusations week in week out it could mean special attention is needed to understand what the casino/sports book is doing, and personally I would hold back from risking personal funds here.

Depends on some factors if you ask me, they are:
- Is the complaint/accusation legit with solid evidence?
- The case should be clear enough, at least I need to see information from both the player and the casino.
- How the casino rep give response to accusation is also important

Complaints are happening everywhere no matter how great is the reputation of the casino, there will always be some players who feel disappointed.
This is why it is important for most of us to see the case deeper so we wont be influenced the wrong way.

Yes, it can influence my decision to trust my money in one online gambling site or not.
Here's the good part, the choices for picking an online gambling site are broader now and if we see some red signs that a casino cannot be trusted with our money then we can easily look for a new one.
This is why every gambling site must be careful with what they do and that includes fixing things when customers are trying to tell their side. Sure, there are some instances where a gambler is at fault but most of the time it's the gambling service, especially for new ones who have not perfected their system yet.
Examples are: after-maintenance errors, balance showing wrong, and updates that made more errors.

The funny thing when it comes to complaint is 99% of users are newbie instead of experienced users. If users who make complaint are experienced users, we don't have to raise our suspicions whether the complaint is valid or not. Probably some of these newbie are alt accounts, they don't want to create accusation using their main accounts since they worried if it would decrease the chance to participate in the casino where they complained.

Unfortunately there's a case against Stake and it's already a year, yet there are no special attention with this complaint Impossible KYC Requirements - Stake.com - Withholding $6000 USD (https://bitcointalk.org/index.php?topic=5457958.0)

I would be only influenced if the scam accusation is regarding any new casino or casino that are not popular here on the forum. Anyone who is active on the forum (gambling section), knows which are reputable casinos and if anything negative is said about those casinos in the reputation board, then it won't change my decision to keep playing at that casino.

Yes, if there are many complaints and also if the people also discuss them extensively at thier ANN thread too, then I would be curious to see the further progress on those issues. One or two bad complaints about the reputed casino shouldn't bother much,

There are several considerations regarding this because if it is only a complaint for the site that I follow and play and the complaint can be resolved properly then maybe I will not worry too much about it and will continue to play on the site that I follow, but it is a different story if the complaints are quite a lot from several people and the case is the same, especially if there is no responsibility from the manager, then maybe I will consider looking for another site that can be trusted.

Not without reason, we gamble for our peace of mind so that we play comfortably and without any suspicion of cheating so that in this case of course no one wants to expect problems to come when we are comfortable in the game. Therefore, complaints and reviews can be important for gambling sites because after all it can be used as a reflection and as a consideration for someone to gamble.

I believe that most casinos have been mentioned on the reputation board; however, we can never know both sides of the story. There are certain types of users who rely on finding bugs and loopholes to take advantage of, and when they're caught, of course, they blame the casino for not allowing them to withdraw. The truth is, we'll never know what exactly happened, while an accusation requires having the necessary evidence to back up their claims.

As long as a casino has a positive reputation, I'm not too worried; isolated incidents will always occur, but that doesn't necessarily prove that they're purposely scamming their users.

            -    Maybe it depends on a reputable casino if it is having problems, at least with their customer service or support. It's usually because that's how people who complain always
become problems, right?

Also, if I read someone complaining who is a newbie here in the forum in the gambling section, it doesn't have a negative impact on me either. I often read reputable ones like stakes,
bcgames, duelbits, and others.

Of course it should. But it should be validated.

You can’t just believe any and every complaint that you see out there. You also need to check who was at fault. The credibility and reputation of the complainant himself and if he has any grounds to be making the complaints against the casino. Another thing to consider is if is it an isolated case or does these complaints happen constantly? If there are a lot of complaints about the same thing, it might be possible that the casino is really at fault.

It is not good to see valid complaints about a casino in the reputation board, I do not feel comfortable seeing the casino I use there. But of course it depends on my personal experience with the casino. If I have wonderful experience with the casino, I will not pay any attention to such posts because I know issues do happen as there are no perfect system anywhere. But when the complain is coming from many people and all have genuine cases, it will be difficult not to be worried if you are a user of such casino. In that case, I will simply keep small balance there until everything normalizes.

That will not influence on our decision because before we use a casino, we research the casino by finding many info about the casino. If we finds the casino is not right for us, it is better we leave that casino and search for the other casinos and we don't have to force ourselves to choose that casino to playing gambling. There will be many more casinos on this forum that can be a place for us to playing gambling.

Besides that, some of us already have much experiences so they can suggest which casino that we can choose. We still research to find that casino because we don't want to get the bad things. If a user complaint to the casino, we can search for what is happen with that user. Usually, the complaint is because a user breaking the casino's rules and regulations so we know what is going on.

This is so true. Most of the user that is active on gambling discussion usually wear signature code of a casino. Some of this user obviously play on the casino they are promoting just like me. I encounter an issue before on Duelbits about being unable to join on casino promotion specifically boosted odds since I only bet with promo that time. To make it short, I didn’t create much drama about my case and just suck it since I’m promoting it. I’m glad they resolved it with the help of their forum representative.

I believe this is the case on most user hiding on newbie account. They might be afraid of potential removal on the campaign that’s why they are trying to do it in anonymous way.

Depends on the severity of their accusation, also how the casino approach towards those existing cases. Since if the proof is strong then the casino didn't take action then provably that I will not gamble in that casino since provably that what those people encounter currently in that casino might also happen to us so its better to avoid and get away in any situation that can give us stress.

Its good to consider those valid complains since if we ignore those accusation since what we know the casino is reputable then provably there would be some instances that we will ride in their possible rug pull schemes especially if their management will decide to scam people deposit and gamble in their casino. But if the accusation is baseless since no proof to show then for sure everyone will ignore that case post by random people.

As long as it is a digital business there must be positive and negative reviews so I dont let the complaints on the reputation board ruin the love I have for the casino I am using to gamble. Those complaints help the casino to look at its flaws and correct its mistakes to increase the experience a gambler would have using the platform. However, most of those threads are not purely true, they were created by members who are paid to talk badly about the casino with the aim of tarnishing their image in the forum.

No doubt one has to look out for the type of things the said casino is doing wrong and why people have been complaining about that. If it is something that you won't be comfortable with and wouldn't want to risk your money then we should neglect such a casino. There are several choices to make in terms of choosing which casino to use in gambling.

So I usually use just one casino but from time I had a little issue with my account I start searching for alternatives which are recommended here in the forum so I various casinos not just one so no matter what happens I don't really get bothered with the casinos reputation here afterall I don't use it in the forum so it's reputation is just here it has nothing to do with my personal gambling life.

As long as something exist there will always be complaints, it's either going to be positive or negative although at some point it matters.

If it is an older casino that have built reputation in the forum, then I wouldn't be too bothered because fault can come from the accuser. It also depends on the number of accusations, if it's a few it wouldn't bother me but when there's much accusations that is hammering on the same matter, then it's better to be cautious, no matter the reputation of the casino. Although emphases on accusstions should be more on newer casinos rather than the trusted ones. It's also important to analyze accusations before deciding whether it has merits or not.

I do visit the reputation section frequently to check if there is any scam accusation against the casino that I am using. If I notice there is anyone, then I will start following up on the case till the case is solved, if it’s the casino that’s at fault, then I will start looking for alternatives, and if I notice frequent complaints about the casino, then I won’t have any choice but to stop making use of it, because I am sure if I continue making use of it, then I will also fall victim in a day. But if the accusation about the casino is not true, then I won’t really have any problem with the casino.
 
If a casino has a bad reputation on the forum here and you decide to make use of it, if anything happens, you will be blamed for it because you already know they are not reputable, so why making use of it.

Yes, complaints about casino do influence my decision whether to proceed using it or not, but I always look for casino's response to the matter first than coming to the conclusion directly and whether casino tried their utmost to solve it.

Don't stress yourself, once the complain is coming from a brand new Bitcointalk account there is a 95% chances that its a false complain, in the end you will find out that they are to be blame and the consequences will be unbearable for them, this is why they will come on here to rant about what they believed to be true.

A casino can't keep their bad ways for long without getting their reputation ruined, a true accusation always comes with good evidence and that's what many accusers don't like showing on this forum when they are asked of evidence.

For me, it all depends on the level of the complaint and is also supported by various valid evidence confirmed by all parties, both users and the casino, and valid evidence is also faced by other users. I always make sure the complaint is proven, especially if the casino being complained about is my favorite casino where I play. If nothing has been proven, I still feel safe playing, usually complaints come from users who always ignore the terms and conditions.

Valid proof should be presented since it will tell everything if the accusation they made is true or these people just create story then fake out their accusation. But if everything is well presented and it show that the casino made a mistake especially for not crediting their huge deposit then I guess that accusation will influence me for not to gamble again in their casino. If nothing proven then automatically I or lots of people will ignore their accusation and criticized them for being a troll.

We've seen lots of those accusations happened that's why its better to look after those valid accusations and we should not waste our time on something unclear or clear trolling post made by people nothing to do in life.

This gives me way to find which casino is best to deal and play , and influence ? actually I am already influenced to gamble but those cases are just basis to what would be casino to play and to take distance .

There's no way to verify the authenticity of their evidence (screenshots or videos).

Most of the accusations, only the victim that posted the evidence, while the casino only give wall of text explanation. Evidence can photoshopped/faked, while text is easy to write.

It's back to reputation of their profile, if the casino is old, have active campaign and trustworthy, the casino is high likely win the case.

Although it might be time-consuming, the ideal thing to do before making decisions is to read through the accusation thread. Going through the information will make you know who to blame. A good casino that cares about their reputation will do everything possible to clear themselves of any form of accusation. Such accusation will affect my decision to use the casino only if I observed that the casinos is at fault. However the goodwill of a casino can be affected if they have too many accusations by different users in the scam accusation section. It simple show that there are somethings they are not  doing right.

Depending on the number of complaints if the complaints are more negative than positive then I will consider using the casino because currently there are so many fake sites circulating on social media cheating and harming their users therefore we must be careful when choosing a casino to gamble we must see reviews of people who play at the casino and if we are curious we can try to register but do not make too large a deposit if the casino is suspected of committing fraud we can submit a complaint so that users who want to use the casino do not become the next victim.

As a first-time player, I will take this kind of accusation against any casino I want to try out for the first time very seriously, and I will also look at the way they have handled their previous cases in order to be sure of what I'm going to be facing. 
 
But if it's for a casino that I make use of more often and I see some cases about them, I will not allow that to influence how I view the casino. As long as I have not started having direct issues with them, I won't abandon them.

Yes, users complaints on the reputation board is one thing that shouldn't be taken for granted, as such compliant are a reflection or preview of what you are likely to face if you eventually happens to go gamble on such casino who has been accused and yet to resolve it.  Moreover, one thing we all need to put in mind is that people who has issues with casino don't usually rush to scam accusations forum to make complaints, but only does that after trying its first step of resolving it on the casino and it failed or not satisfied with its outcome.  
So, complaints on scam accusations board is one thing that shouldn't be taken for granted, if you really don't want to be the next victim to be taken for granted on such casino.

Active accusation means we should not trust them anymore but as you said most of the time the user is at fault which makes it accusation invalid so if you just influenced for not to play because some random newbies complain without concrete evidence than just vanishes then I just only consider them as liars.

On the other hand many reputed casinos even had valid accusations but casinos will try to resolve them or the DT system will taint them what they deserve which greatly affects their business anyway.

Of course it does for, if it doesn't, then it simply means the forum's reputation board and every information posted there is meaningless.

Aside from Stake, which is one of my most favorite and trusted casino, any time I want to play on any other casino, I usually will go to the reputation board to check for latest accusations against casinos to make sure there is no complaints against the casino I want to play on.
If there is, I read the complaint to find out what the issue really is, if I perceive the issue to be as a result of op's fault, I go ahead to use the casino as intended.
But if it's a situation where it's the casino trying to play smart to maybe cheat the player off his or her money, I simply will change my mind and choose another casino, one without any complaints from users.

It probably depends on the accusation and the proof provided by the user. If there are a lot of complaints but none of them make much sense, I wouldn't be bothered at all, but if there are only a few accusations but they do make sense and the proofs submitted to make it look like the casino is at fault, that might change my mind.

We often see gamblers creating accusations against casinos when they get burned out, lose all their money, and can't accept the reality that they have lost, such accusations don't make any difference for me because I know the casino doesn't have anything to do with them losing their money unless those accusing the casino can prove that the results have been manipulated.

Customer reviews can be gotten from anywhere whether from a forum, social media, websites or the Internet. The bitcointalk forum is an organised forum and  if complaints about a particular casino becomes persistently in the reputation board here, then it is not something that should be overlooked.

As a first timer, I would be very careful in choosing a casino. Why would I use a casino with lots of negative reviews? A casino with a very long history of complaints that are yet to be resolved is a big no for me, what is the guarantee that my case with the casino will be different if I go ahead to gamble with them?

Even as a long time user of a particular casino, once I begin to see or hear about some complaints from my fellow gamblers, I will naturally be at alert which will prompt me to find out more about the casino.

There are lots of reputable casinos here I can go for. Once any of the casinos begin to be in the news for the wrong reasons persistently, I will be concerned.

Even though I rarely post in the scam accusations section, almost every day I read the threads there.
Apart from almost all reports coming from newbie accounts, the reports are always for the same casino within a certain period of time.
For example, this month there are many reports about casino A, and next month there are many reports/accusations against casino B - sometimes I think the accusations seem organized and carried out by a group.
So, I will not believe any accusations like that until there is clear evidence of who is right and wrong.

Speaking about own discretion or simply with decisions then it would really be that totally be understandable that you would really be wanting yourself on dealing up with things on which doesnt have any issues or complaints. If you are really that dealing or playing on a site on which its been long time existing and there are sudden issues been thrown up then everything will really be that depending whether its been proven or just simply on users fault. You can already made out some conclusion basing up with those things specially if its proven out. This is why we do have that reputation board on which we know that this is something that will really be helpful on making those conclusions because we do have users or members of this forum who are really that good when it comes on researching things or simply making proving out
whether its legit or not and drawn out conclusions whether the platform is at fault or guilty, if it does then it would really be just that common sense that you would be stopping on dealing with that platform
as simple as that.

people read those accusations just like us who are drawn to the title of the topic since we are interested to learn what happen and whether the casino is really at fault. there are times that casino indeed can be blamed but learning that they are reputable since since, its hard to believe they are going to scam for small amount too.

but there are also users who really have the intention to ruin the reputation. i have seen one scam accusation here that have been posted for months and then recently it was again posted in the altcoinstalks.com when its been dealt already in here.

I am not the person who has a habit playing at various different of online casinos because for gamble usually i stick to the particular online casinos which usually the popular and has good reputation and regarding the question i think there was no perfect casinos with no accusations because even trusted casinos has accusations because they will face different costumers who always be complaining about their service but for me as long as those casinos can solved people complaint with very well i think that would be good

And i have been seen several times to see the casinos which i was often to play got scam accusations but it wasn't bothering me about those things and i still continue to playing at there without any peoblem because i believe the casinos can solved those accusations with very well and they can able to managed their reputation

yeah, it does but it depends, I mean if the casino has enough valid complaints where the casino is actually at fault? then yeah, I'd be more inclined to avoid the casino. but if the casino has a lot of complaints but the gambler is obviously at fault or if the casino resolves and fixes the issue in a timely and professional manner, then the complaints don't really sway me to not play at the casino.

I have answered this question in another thread stating that accusations should be dealt with on a case by case basis as not all of them are credible. We should not forget that some casinos may deliberately tarnish the reputation of their competitors by publishing false accusations, especially since the forum here provides a special section for this type of topic.

This was my answer in another thread:

According to my relatively long experience here on the forum, more than 90% of the accusation topics that are published, whether in the accusations section or in the gambling section or even in comment posts, the user is not right and the casino can find arguments to support its position. Of course, here I mean the accusations that target casinos known for their integrity.

And often, the accusation topics for one casino follow one another in a very short period. This often happens with casinos that operate outside the forum and do not have representation here.

This does not mean that all casinos are always honest because some of them have turned into scams over time, but in general it can be said that casino projects that have representation on the forum and have active interaction with the community here, are always careful in implementing their policies because they realize that any mistake, no matter how small, could lead to ruining their reputation. This confirms the possibility of considering the forum as a relative guarantee of the integrity of some projects that build part of their reputation using it.

If its proven or the accusations are true plus the number of valid or real negative feedbacks keeps on piling up, then this is the moment that i would really be leaving that platform
and look for something else. If we do really tend to look around then theres lots of gambling platforms on which its really still reputable and having no issues, there might be some but not really that bad
or everything had been resolved out. There's no perfect casinos as we do all know on which issues are really that existing. The important thing is that those issues has been resolved and there's no pending into that.

Real time feedbacks and community opinion and views would really be that important and you cant just that neglect it out. Make yourself that aware on the things happening
because updates are really that something important because if you wont really be that making yourself updated then you might just that left out on what are the current
events and dealings on which you should supposed to know specially when issues and complaints arises.

Yes of course, it should. And for example, I'm proud to be part of a campaign for a casino with 0 complaints in the reputation or scam accusation board afaik. If some casinos are able to do it why others have such bad rates? Some members like to accuse customers and blame the victims but why some casinos receive 0 complaints or accusations while others get several of them every months or weeks sometimes?

It does influence me, mate; I must not experience it myself before I believe it's true. We learn from other people's experience and must not wait until they happen to us before we learn. If any complaint or accusation that is raised in the reputation board is proven to be true, it makes me lose interest in using the casino or even referring someone there. Although I don't use too many casinos, I just have the few I use frequently, but seeing some accusations against any casinos makes me not even refer them to someone. 

Yes. Reputation board for casinos can be helpful, but they also sometimes feel like a crapshoot.  On one hand, yeah some complaints on there are legit - shady casinos that pull sketchy stuff absolutely exist.  But on the other hand, lets be real - plenty of folks just get salty when they lose and wanna blame someone else. 

So I mean, I glance at the reputation boards and all, but I dont put too much stock in every sob story.  I try to focus more on the well-known places that have good reputations built up over time.  but at the end of the day it is still gambling. You gotta go in knowing the risks and not bet more than you can afford to lose. You win some, you lose some, but you live to fight another day.  Just gotta be smart about it.

I think that casino that has established his name wouldn't want to play tricks to make you lose money. Some of the people that has loss money from really made such losses but you know some people can be dramatic, they will creates something where there is nothing and you see the most of the allegations label against the casino, so it's most of the time that people actually loss money. The only casino I can say people are not satisfied with in this forum is 1xbet.

With the damages that 1xbet has done to people on this forum, I'm not sure if they ever launch a campaign to pay back people they owned and refused to pay will really be helpful because they seems like they have terrorise many people on this gambling business that even if you don't play, they know when you are there. This how influential 1xbet losses has did to many people.

I kind of agree with you, as a new casino if they need customers they should try and avoid every necessary errors or accusations, and the easiest way to testify every issues is that they should try and make sure that their customers support teams are in order so that any complaint will be responded until. What really brings down a casino reputation is delay in payment and withdrawals, no gambler will like to experience delays on withdrawals and deposit, more especially when they have lost a lot. However if the customers have make a complain about any issues and the customer support team didn't respond on time the gamble will accuse them and it will bring down the reputation of the casino.

Complaints regarding a casino can definitely impact whether I choose to play there. However, I do realize that sometimes it is the users themselves who have not abided by the rules and regulations. The number and nature of complaints will be checked to see if they are really justified or if they were just because of user error. This could be supplemented by further research and going through reviews from different quarters to better judgment.

Being able to clearly understand the terms and conditions of any casino you play in is very vital. This helps to avoid any possible misunderstanding that could result in a complaint being filed later on. If a casino is reputable and has proven itself to be transparent in its operations, and further shows a real effort in addressing complaints, then I'll play there feeling quite comfortable. However, in the case where there are too many unresolved complaints or indications of unfair practices, I will look for another casino in which to play.

To be honest, there are some complaints and accusations which could make me think twice about signing up onto some casino or service in general. It is not only the kind of accusation, but also how often those accusations surface here in the forum.
I also avoid casinos which do not seem to pay jackpots to their winners as easily as they should, it is a signal of lack of liquidity and if a casino lacks of liquidity is not supposed to be trusted, obviously

I don't pay close attention to every complaint against a casino. Oftentimes, casino users are too quick to cry scam when in fact they're the ones who are at fault, mostly in violation of the casino's terms and conditions, which they probably didn't even care to read before signing up.

But there are also casinos known for having too many complaints, unaddressed complaints. That results into a poor reputation. The likes of 1xbet, for example, is too infamous that it isn't worth risking opening an account there. There's simply too much smoke that you'd conclude there must be fire.

For me, it isn't about individual complaints. It is about a pattern. Reputation is based on patterns, track records.

Yes. In choosing an online casino we need all the resources available to pick a reputable one. It's not like we are just going to play a demo here, we are going to be losing money, depositing real money, and more. We have to be picky even if this is just once in our life. Security is what we need and if there are red flags that an online casino have not fixed yet then let's just walk away and look for another.
This is the problem nowadays, gamblers tend to just play because one popular social media icon said so. They won't do their research because they only trust that popular dude or artists. Not everything that they support are trustworthy, we still need to do our own homework.

I will be aware and follow the development of those accusations but the one thing that will influence my decision is the result of the investigation.

Anyone can open an accusation but it does not mean that the casino is at fault. We have proven time and time again that the users are the ones at fault, or they just want to ruin the casino's reputation to try to get back all that he loses if the complaint is legit and a majority thinks that the casino is at fault then that will be time to take note and ponder if you want to continue playing in that casino.

I believe that casinos should maintain their reputation at all times because the industry is very competitive, and everything about a casino is its reputation in the industry.

I wouldn't let it affect my judgment entirely, but it has some sway. If the customer was 100% at fault ofc I just ignore it, but if it was the side of the casino, I usually check the process and what the casino did to remedy what happened. It's usually a minus point though whenever issues already arise, but is usually negated when they actually respond properly. Issues and problems aren't exactly anything rare, they always happen. Now being answered properly though and being guided through the proper steps to fix the problem? Now that's rare.

Definitely, these make us hesitate to play at the casino. After all, it’s our hard-earned money that we are using to gamble in the casino. Hence, in such a situation, if the casino has issues with the gamblers, then we need to do thorough research before continuing playing there. But if it’s a bit of a reputable casino, then the majority of the time the gamblers falsely accuse the casinos. But yes, if it’s a new casino, I myself manually verify all the information and data and then only gamble in that particular casino.

If I were a newbie, maybe. But since I have been here in the forum for many years already, I know the norms, so it would not affect my decision-making unless I see a serious scam accusation backed by valid evidence. Some newbies are just running a spam campaign to destroy a casino's reputation. They don't provide proof, or if they do, they'll fake it. So we also have to be diligent in checking to ensure we do not fall for the scams of these scammers throwing scam accusations at certain casinos.

Any complaints should be treated with caution. We understand that situations can be different and different people and companies can be right. In other words, both the casino and the users themselves can be wrong. If a user complains about some systemic low quality of service, then this should be compared with the complaints of other people. If this is confirmed by complaints of other people, then, of course, questions arise about this casino... But we must take into account that often users either do not read the rules very carefully or interpret them in their own way. And I have not yet mentioned such a phenomenon as "consumer terrorism".

Yes these accusations have a kind of influence on the perspective I had in a casino. If they don't reply, or if their replies are not consistently for sure I had a bad looking of them. But in any case these accusations must be read "cum grano salis" (it means with a lot of attention) since sometimes there are hidden truths not shared by players or just exploitation of their ToS.

Some casino rep don't really bother to reply, and I don't think it's necessary, especially when the accuser just complains without providing proof that could gain the sympathy of the people here. We know that it's easy to create an account, and most users who complain are newbies. If a casino successfully defends itself against one complaint, another newbie might come up with a similar complaint. So, I guess we have to get used to it and just ignore those baseless complaints.

Of course yes it does influence me in a way that I have to undergo research in verifying the legitimacy of the complaints and I am sure when each cases is discussed here , the truth is usually exposed after much deliberations  with other users contributions.

I am literally influenced by it because since the forum runs ADs for the casinos, we could be liable to assume the casinos are reputable as much so paying much attentions towards such related discussions here could be helpful for gamblers amidst the platform to be able to avoid falling victim of being one of a complainant like that believing that the truth will always be sorted out here .

If you are a long time player on a certain platform then on the time or moment you've seen yourself having those issues then it would really be that a normal reaction that you would really be that making yourself having that kind of researching whether the issues had been thrown were real and true rather than on being fake because it will really be that making you directly believe into those words on the time that you wont really be making up some verification. It would really be that recommended that you should really be that knowing on the things that you are really that getting involved with.On the time that you are seeing some complaints then it cant be denied that there are really times or moments that you do become that skeptical on making up some deposit on which its normal.

Any Casino is not exempt from claims, regardless of whether they are fair or not, since that fairness is sometimes defined in the TOC. Therefore, an acceptance of the deposit idea in that casino is not always related to its reputation. Important! this idea to a list of Casinos that already have stability in the betting business.

You're stupid and I mean it in all ways possible if you don't take these reputation threads seriously.

This industry's riddled with scammers and people who will go to any lengths to outsmart and take advantage of the average consumer and you're going out there barebacked without a single iota of information/nuance regarding the casino you're trying to invest in? That's a recipe for getting scammed if I ever do see one lol.

If you're someone who takes these things seriously, good for you, keep at it and make sure you're always equipped with information before you jump into a new casino. If you're not this kind of gambler though, it's high time you finally do your due diligence and inform yourself before playing with a new casino.

Based on this concerns arising, this was very essential to influence on every gambler's decision whether they'll continue playing or still entrust their funds at identified sites
Reputation is one key thing for us to stay deligent with our online logging activities using online casino. Complaints was made in order to generate actual reviews that came from each users, and I don't think it has a bad effect; in fact it has a huge advantage for us not to be fooled by scammy sites as well.

Regardless of how old or reputable the casino is, these complaints towards them should not be disregarded. So yes, it does influenced me to follow the case and if the casino is doing something to resolve the issue.

But as we know, there are also complaints wherein the gambler is at fault for violating the ToS (or similar) and just ranting here to blame the casino for their losses. That's why it is important to follow the issue to know if it has a concrete basis or just a rant of a gambler who can't accept losing their money.

Maybe if you are only playing on that certain casino just because of referrals. But if you did a well research and check majority of the reviews, few complaints will never make my decisions get influenced. I know that at some point, players are mostly greedy on making huge profits that they end up breaking significant rules wherein they get banned or restricted for some time, so they should be responsible of their own faults and not blame on the casino.

Reputable casinos do not reach their position right now without earning it first. And because a lot of players have trusted them, until now they are still in existence. Complaints are there to improve the performance of the casinos, but if those complaints come out illogical and unreasonable, they should just be ignored.

It depends most of the time I've played with the reputable casino right here which has an active representative and they fix an immediate issues. It depends because of the user is just a newly created and put alot of accusations without prior evidence the statement is already weak, next is if the casino is just newly created I guess having an adjustment is understandable but if the representative or the casino itself doesn't proceed any kind of action personally I will skip this to play at all. I always protect my money and information so I don't rarely make a risk with the bad reputation casinos.

If I see lots of unresolved complaints with proof then yes to me it's really concerning. I understand that in some occasions there might be fraudulent complaints but it's unlikely every form of proof from all reviews is fabricated. So at the very least a casino should comment.

If resolution can't be found and the community keeps siding with the victim to me it's a clearcut sign to stay away from a casino. Not willing to discuss potential resolution is just making problems worse because people will need their money back eventually... And if there's not even an attempt by the accused casino to come forward with a good solution the issues are going to keep growing and growing.

It's interesting how some casinos have an excellent record of running issue free for years while others have serious allegations every other day seemingly, with many taking ages to be cleared.

But if the complaints are valid and the amount is quite significant, better consider those complaints before you deposit any penny on the site. Most of the time, those complaints will be your saviour from screwing up your funds. Assess the complaint and see where the user is coming from. In some cases, it is the player himself who is at fault because unknowingly, he violated some of the protocols of the site. This is why you should not believe all the complaints right away. Some are also trying to exhaust some money from the site.

This forum has been known for its credibility over the years and thats is why several casinos and other crypto based platforms would choose to embark on a signature campaign here and will not mind because they know too well that they will get the desired results for which they have started their campaigns and for same reason of the reputation of this forum, it will influence my decision on some of these casinos especially those with much reputation issues on the reputation board like you did mentioned.

If I go there and find one of the casinos having too many complains from it's users of which I know this forum will no longer be associated with them if found out that they are fraudulent or have too many issues satisfying their customers, I will not make any collaboration with them again or even use their platforms to gamble because they aren't reputable .

Whenever I see new complaints posted on the reputation section, it doesn't affect my decision to stay or leave most of the time, if i'm having a good experience i'll continue to use them. There are always unfortunate users who can't have the same best experience as other users and casinos don't easily bend their rules to please everyone.

It's inevitable for casinos to receive complaints because most of them continue to grow and build their community. Still, I agree with the previous posts, they have to do damage control as these complaints could add up and damage their reputation.

It is not just complaints on this forum but there are many other places where you hear about shotgun KYC, where they hold your money and make you jump through a lot of hoops to prove your identity. There are countless accusations of users getting their funds frozen due to some vague compliance reasons, with almost no transparency from the casino. Even if the casino is not at fault this has made me avoid several of them if I feel there is a possibility of going through an unpleasant experience when trying to withdraw a somewhat big amount.

To me it truly matter why because I wouldn't want in a situation where I would have to also go through those difficulties the complaint passed through. There's an Adage that says "Don't wait for what happens to others to happen to you before you take a lesson" always avoid it before you experience it. So why would I just go gamble in a casino I know is really giving people tough time over here? In fact, for a new casino or gambling site is a red flag for me because I won't click or go close to use it anymore except for reputed site that is why I mostly pass all requirements before using them because some of these casinos are always in found of personalizing people who doesn't pass their documents before placing bet.

It's like how people see online reviews like Trustpilot or the app store reviews. Whatever you see on it, it somehow affects the influence whether you will buy the product or not. Complaints are going to affect my decision to play on the casino if it seems valid, but if not, it's just another day another complainer that it's their fault.

It depends on the situation, but of course, it depends on the complaint, whether it's serious or not. It's important to see those things whenever you play at a casino.

Not really, as long as the casino doesn't have an active flag or DT network tags. A business with a large user base is going to have a lot of complaints and false accusations of scamming. Just search for "Pokerstars scam" and you will see how many complaints you will find, being Pokerstars a legitimate business.

So depending on the case I may keep an eye on it but in general it doesn't influence me because most of them end in nothing or are people who got caught breaking the rules and accuse the casino as a last resort.

It depends on the type of complaint and how many complaints are made to the casino, if it's not too much, it doesn't really affect my decision to play at that casino, but if the complaints are quite a lot and quite serious, it might affect my decision to play there. Because on the reputation board, people's reviews are usually considered, especially when it's a review from a reputable user, it needs to be considered even more. So when a casino only receives minor complaints, it doesn't really matter to most people, since we can't expect a casino to not get complaints, but when it's quite serious, there might be something wrong with the casino.

Most gamblers don't actually look at the reputation board or even the scam accusation board. That's why, if you notice, these newbies make their posts in the gambling board so people can read them. Of course, it can affect the reputation of the casino. That's why they cannot just neglect it, even if it's a false complaint, because some might believe it.

such complaints in my opinion should not affect us, but if there are many complaints about the casino's shortcomings such as complaints "the withdrawal process is long" or others, then in my opinion it can affect and even be a consideration for gambling at the casino. if with complaints like those who lost their winnings because they were greedy, it doesn't make sense, because there are people who gamble and have won and continue to gamble until their winnings are lost, then get emotional and blame the casino, it's not the casino's fault but rather the individual's own.

it's good that we should be able to consider everything well, we must be careful in choosing a casino, we can look at its reputation, there may be many comments from people who have gambled at the casino and felt how it felt, it can be a consideration.

Complaints like these don't influence me because, as you said, don't make any sense.

It is true that some complaints in particular can make me think twice about signing in a new casino, when the reasons are well explained and make sense, and the casino is to blame. And, on the other hand, a lot of complaints regarding to a particular casino, even if they are about details that are not really critical, could make me hesitate too.

So, to me, it is not black or white, but a matter of quantity and quality.

Casino accusations in reputation board does not influence me much, because users who create topics there, often create problems themselves, as well as when something goes not how they planned it should go, they always accuse casino with that. Specially if that is related to old casinos. I will never believe that casinos with millions in turnover, will scam someone for $10-100. I usually pay attention to new casinos that decide to manage topic themselves by a newbie account and dont bother buying cooper membership. From such casinos there is a chance to expect unusual behavior.

If I am a new member here, of course the complain would influence me from not using such casinos but because I am not new in the forum, I think I already understand and have known the reputable casinos that I can trust and gamble in their sites because I have gambled and read complains about casinos by some members here thaat are not true.

It depends on the name of the casino and the nature of complaint and the history of complaints against these casinos, there are complaints that are just complaints but do not have enough ground to hold.
In the end its the accusers' fault because of violation of the terms.

And there are baseless accusations because the player annot accept the loses and he thinks he was cheated but when investigated it ends up the accusation is baseless.

Not because there are accusations you will easily believe in the complainant he must show proof, the casino in question must defend themselves and the results established.

Definitely, it will ... But yunno what, I can't be convinced by a report given by a single user - especially when the gambler doesn't have access to his account to send proper screenshots on what the problem really is. The new Curaçao rules and regulations that has been set to protect the casino's interest isn't letting them over look any form of illegalities on the user's end...

90% of cases that hit the reputation board are basically out to chase clout... In all, no one is restricted to do their research on whether or not a particular story is true.

Yes, they do influence my decision to play there. First of all there's numbers. You can claim that it's usually players who are at fault, but statistics tell us that in every 10 complaints there's one or two legit ones where the company is at fault. So, if a casino has 1 or 2 people complaining a month, it's pretty normal, but once this becomes 20, you know there's something wrong with the business. Look at the number of complaints betnomi was getting, or 1xbit. These complaints are an indicator of the state in which the company is. You shouldn't take each of them like it's nothing but truth, but ignoring them would be unwise.

In as much as you see those reviews on it not all of them are true as some maybe fake reviews. Same thing happens in the Casino reviews some are try while others are false reviews to go against the company. But in general if there are a lot of negative feedbacks from customers than the positive feedbacks, just know that truly the Casino is not to be trusted because at any point in time there are people who have enjoyed the casino and they will definitely leave a positive feedback under it.

indeed, the control and choice are entirely up to us, so we determine everything. When we want to enter a new casino, of course we are careful in paying attention to it, such as first looking at the existing reviews because I'm sure we all know how to distinguish between comments that are emotional because they lose and comments that are actually more directed at the fact that the casino has problems or shortcomings and that is a consideration that must be made.

Besides that, sometimes we want to bet and feel hesitant, this is no longer about the casino but our own feelings. Even though we have found a trusted casino, it can even be said that we have subscribed, but when we hesitate to place a bet, we should not do it. because I think when we are in a situation like this and still force ourselves to bet, it will only make us unfocused and can even trigger our own emotions to peak and make gambling not enjoyed properly. that's the importance of considering everything before acting.

While I constantly read those accusation in reputation board  yet I tend to keep digging about those casino first before jumping into conclusions , because I know that there are many of them are pointing fake accusations towards each casino specially in their popular timing.
have seen those many times and yeah I am not believing not until there are complete proofs that all they are saying is rightful .

also don't just believe in what you are reading instead dig your own because you might know who tells the truth and who are not .

If a casino has several accusations here, it still doesn't necessarily mean that they are not to be trusted. Yeah, digging deeper is called for before jumping into conclusion that a casino should be avoided at all cost. It may help searching for other feedbacks outside this forum, especially gambling-focused sites.

Aside from this, I think personal experience matters a lot. Sometimes, you wonder why others are too quick in accusing certain platforms to be a scam when you've been using the same for years without encountering any problem.

I disagree if you say that many of the comments are about the bad casinos, because what you said is true, most likely the comments are just fake comments because their emotions are out of control when gambling and end up with disappointment which is actually normal. The good and bad of the casino can be judged if we have gambled in it because with that we will feel everything including withdrawals, deposits and the flow of gambling. If you only look at the reviews, I don't think it's guaranteed, although some gamblers are hesitant, maybe because of the many bad reviews or comments about the casino, but it could be fake comments like what you said.

I agree, we have to find the information ourselves and feel it ourselves. So don't be easily influenced before we feel it, after all, if it is a bad casino, we can't guess it for sure or accurately if we don't gamble first.

Its a very common thing on which it would really be that understandable that there would really be those individuals or people who would really be that having those kind of feedbacks on the time that you would be able to have those loses without even minding that the ones should really be taken blame is themselves on why they do play too much without anticipating that they could really be having that loses.
It would really be just that fine that you should really be that assuming that those kind of negative feedbacks might really be just that caused by extreme frustration and thats why they do see some negative things.
Somehow, if you would really be that skeptical or to make it sure then you could really be able to make some further research for you to see whether its just a negative reaction and not really just that real issues.

Speaking about influence then it would really be normal that people would really be that skeptical on the moment that they will really be having those kind of awareness about those negative words.
It would really be normal that we would really be trying out to prove it out whether its real or really just those common negative impressions.

Proof is really important to validate those allegation since its not automatically we could able to trust those posted claims against the casino if they can't show something that can verify their claims. They are dealing a business where they have lots of competitor also there's people lose their money. So somehow its not surprising to see some people either they want to troll the casino or just want create a controversy regarding on what they post against those casino.

Personal experience really matters a lot since we could able to know the real intention of people about those casino they are accusing and also to know if their post have some weights or just a total waste of time to spend our attention.

Yes of course. We that has a proper brain knows how to understand if what is wrong from right. We can even investigate on our own, if we think the complain lacks in proof. We don't want to end up judging the new, or not-so-new but unfamiliar casino to us a scam. For those famous casinos, we don't want to be biased either, just because they are already known to be legit. We don't know, maybe they are only using this sometimes as an advantage to selectively scam people on their site?

We need to regain the power of the masses against these giant entities. Corruption can happen too on them, not just in the governments. If in case, we are being offered by a bribe in order to fix the on-going issue, we shouldn't let them. I know it's hard to resist it especially if there is a huge amount of money involved but we need to, because at the end, we common individuals are the ones who will lose or not succeed in life but them, they are only laughing at us at the background.

In each casino or any business, there will always be negative reviews. They are only normal but like you said, as long as the positive reviews are shining, then it is still safe for us to use them.

No accusations on this board also doesn't mean it can be trusted.

How many accusations do you consider to be enough? 10, 20? 50?

We have to put a clear line between resolved and unresolved accusations. If the casino has 50 but all were dealt with either by reimbursing clients or proving that they were cheating or making false accusations it actually looks better for the casino than if they have 5 unresolved where they did not even try to deal with the problem.

They do influence me, there is this casino they called 1xbit, I'm scared of that casino because they seems to be the most scared casino on this forum but anytime I see subsequent complaints and allegations of report, I do go through the accusations and see how genuine they are and not just blindly followed what the crowd thinks most especially if the casino has never been involved in any of such allegations before, the crowd maybe wrong you know and nobody will know.

There are some trolls in this forum too that one way or the other have try to cheat the casino and they were bursted through some investigations but because they are pained in the past, all they do in this forum is to paste false information about the casino and try to paint them bad, we have many od such cases we just need to be mindful of such people.

Only the ones that have evidence of a wrongdoing by the casino and in which the gambler is innocent, and those are not very common, but when I see one of those I immediately add that casino to my blacklist, after all if that can happen to them, then it is entirely possible it could happen to me, and I am not willing to take such a risk when there are many other casinos that are honest and that are willing to treat their customers as they deserve.

Evidence is one thing we need to look after whether op is lying or just there to raise a false alarm. Their are so many complaints at the reputation board and one need to make a lot of research and scrutiny to verify if an information is actually true or not. Sometimes we need to wait for the team of such casino to dome and justify the situation to know what's the next plan. Although I am more interested in using reputable casinos where we can be getting updates from the team about somethings that will keep gambling playing games often.

Nobody wants to choose casinos with a high complaint rate, but I can stay in an environment that takes complaints into account. The vast majority of users make complaints due to errors caused by themselves. The reason for the complaints is important here. If there is a complaint for a reason caused by the casino and this complaint remains unresolved, I will never prefer that casino. The most important issue for me is the management that takes the complaint into account and finds a solution. I cannot comment on deliberate complaints and they are malicious.

First of all I read the complaint to make sure if it's a legit one or just a gambler in loss launching his hate and revenge against the casino where he lost his money. Only legit complaints influence my opinion about casinos. I try to do my best to ignore the weak and biased reviews, which tend to be the majority of the complaints to stick myself only to the genuine ones. Thankfully we have access to the reputation of the casinos in real time through the feature disponible on this forum to rate gambling services being promoted here.

I have no doubts it has been helping many gamblers to stay away from scammy and shady platforms along the years. Moreover, it's important to mention it's never too late for a casino to change his reputation for the better, since they improve the quality of the service provided to their userbase.

If this happens I commonly pursue DYOR tactics. Should the results of my research confirm those accusations I will restrict myself from the dealing with casinos in question. At the present time one can find numerous online casinos with good credit thus why put on the trial my money by visiting  shady services.

This will all depend a lot on how legitimate those complaints are from the users and on the other hand how tirelessly the casino is making effort to tackle and resolve those complaints whether they are genuine or not, making sure it doesn't linger more than it should.

Let take the circumference surrounding freebitcoin.in I'm the forum for instance. They have bulks of complains recently about their services in the thread created in the reputation but against all odds members in the forum still make use of their casino (as at the time am writing this) because they are seeing all of the complains been attended to and solution made in the possible ways.

It is also a responsible of the gambler to do his own findings behind through other social platforms to get reviews if such complains are making waves on those platforms too. Because more often than not, users could be careless to act against a casinos' ToS and after been punished for that they come up to the forum raising some tantrum without stating their own fault.

Not really, because I gamble with small amounts of money/crypto. Losing several dollars worth of crypto isn't a big deal, and I wouldn't bother complaining about this. There are some gamblers, who are so butthurt after losing big amounts of money, that they start making fake complaints about being scammed by the casino. This is basically the player trying to blackmail the casino and I don't approve such behavior.
On the other hand, it's always good to have feedback from the gamblers about certain casinos. Every gambler would prefer to bet money on a legit casino, that doesn't have serious scam accusations posted on the forum.

I understand that some people tend to get emotional when they lose, especially when they lose big money, for instance you gamble with small amount so looking for excuses and complaining when you lose is not a big deal, but there are people who take gamble as a source of survival, those are mostly the people who wouldn't hesitate to launch a complain about a casino when they lose, especially when their stake is huge, I'm not saying it good but sometimes they may be right cause the casino may be at fault and it's understandable when a big money is at stake whereas it's the casino's fault and not there's. However, based on the OP's question, i don't think I'll easily get influenced by a gamblers complaint on the reputation board, I'll only stop using a particular casino if they're at fault and given a red flag by the forum at that point I think it would be fair enough when I stop using them, there's no point backing off when they're not guilty of scam accusations posted by an emotional gambler, well getting a feedback about certain casino's before using them is not a bad idea.

We know already that reputation matters alot here, so if any casino compromised their good reputation for nothing then there is no need going to gamble on their platform, most times we knows that complaint are mostly framed to tarnished the good image of those casinos, while some are just natural hatred they developed on those casino it could be either a sole competitor who think they are making more wave than them in the business of online gambling and they don't care what it would cost them to break their trust. When I found all this things I don't mind gambling in that site because I know it's just shady accusation to break their trust from people who are mostly using them to gamble.

Yes, I take complaints made by other people about a casino seriously. Because it is an indicator that the casino may not be providing good services and I could also be another victim if I use the same casino that is being targeted by many accusations. There are scenarios in which someone complains that they deposited money in a casino X, played and lost everything. They deposited more money again, played and won a lot, but when that person goes to withdraw their money, the casino blocks that person's account and accuses them of having too many accounts. When I look at these types of cases, I analyze the evidence provided by the person who is accusing the casino, then I will not use that casino. Now, when it is a casino that has this scenario that I described but I am also using the same casino, then I continue to use the casino but I am careful, I do not deposit too much money in the casino.

But on the other hand, do you think that casinos can fully reply and solve users issue by using forum? I think users have advantages here. They can post numerous accusation here, and casinos have here only a representative, a messenger who transfers data from forum to casinos PR department. And as a proof we have only screenshots mostly. It is 1 man vs army of real and fake accusations. Sometimes I am not even sure that casinos are aware of an accusation on a forum.

If most of you can be talking like this, I wonder how gamblers will get justice, as for me, one thing I will not do is follow the majority, especially if they do not give both sides a fair hearing. You are not the first I read this from and it seems to me that we might be reading different allegations because what most casinos would say in their defence is that the user has multiple accounts, uses a VPN, and tried to cheat them with a certain practice, but all without a single prove, except a few ones. While others who are reasonable would admit their fault and resolve the matter.

I can't be gullible to believe that with my vast experience of dealing with companies online for over 20 decades. Wait a minute, in a court of law, would a casino defend itself with a mere word and the judge just deliver the verdict in their favour? That is how it is in most of what you said and I don't see fairness in that. I don't know why many of you don't care about the victims because you are not the ones who feel their pain. For me, I remain neutral with both sides unless they can prove themselves fairly.

Complaints about casinos surely influence my decision, but if they are reputed like Stake.com with more happy customers all over the world, I conclude that there could be minimal issues at times since the customer base is huge, so I do not care much.

Accusations having no factual or solid proof barely have any weight and can never compromise the reputation of a casino, this is the reason why casino representatives don't give such accusations any value and respond to them because it's unnecessary. A casino and their representative will need to clear the matter by responding and providing answers only if the accusations is bringing any damage to their reputation within the community.

I have also seen a lot of accusations by newbies where they don't have any proof to submit, some have proof that isn't clear and looks like the screenshots have been edited only to make the casino look bad, such accusations shouldn't make a gambler bother when joining the casino being accused.

When there is an accusation that doesn't mean the site is bad and we can't judge until we get a response from the site and/or before creating multiple accusations that are not solved. But if the accusations are solved then the site is good and if not solved or not responded to by the representative of the site then it is difficult to check the reality.

Complaints on the reputation board definitely influence me, but that complaint must be based on logic, as you said that if the user is at fault or if he breaks the rules, they will not influence me to judging the casinos.
Moreover, in many cases it can be seen that various reputable casinos make scam accusations against them without any proper evidence and later those accounts get eaten up by the rate tag. Since I know these things, I always try to check every scam accusation that comes before my eyes and then comment against that casino.

If the casino of which the complain was made against is the ones I've used before in the past, and I knew my experience went well with them, then I don't think I will go or judge them by just mere complains. There would have to be an explanation as to what had happened and then i wait for the casino to give their own side of the matter before making my final decisions if I won't play with them again. Some time these reputation thread are created by rivals casino to destroy the names of their competitors. So it's best to get a proper view of the whole case scenario before making your judgement.

You are right. Multiple accusations against a casino is bad for business in that many users and gamblers will become more and more skeptical about making use of their gambling sites especially in cases where majority of those accusations turn out to be true. Even if people were initially interested in making use of that casino accusations will definitely create series of doubt in the user's mind.
And if course making research and diving deeper is very necessary and that gives rise to another question, how many gamblers are ready to dive deep into the accusations made against a casino to verify if they are false or true when thay could probably just shift to making use of another one? This is the more reasons casinos try their best to make sure that they are responsive when it comes to complaints and accusations.