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Hi, thank you, I was wondering why it wouldn't work. Can you guide me on how to wear the copper membership? We do have it ready

Hi, thank you, I was wondering why it wouldn't work. Can you guide me on how to wear the copper membership? We do have it ready

GOSUS, check out our RakeBit review: https://www.btcgosu.com/review/rakebit-casino/ :)

The User guarantees at all times not to be a resident or citizen of countries including, but not limited to Australia, Cambodia, China, Costa Rica, France, Germany, Indonesia, Netherlands, Portugal, Russian Federation, Saudi Arabia, Singapore, Thailand, Ukraine, United Kingdom, United States and its dependencies and territories, Yemen(“Prohibited countries”).

If User do not use User’s Account for betting or gaming, making a deposit, withdrawal or transfer, or if it is otherwise inactive, for a period of at least 6 consecutive calendar months then it will be a “Dormant Account”. If User’s Account is deemed to be dormant, Rakebit.com reserves the right to charge an administrative fee to such Dormant Account of 10 USD per month (Dormant Account Fee) as long as the balance of User’s Account remains positive. Rakebit.com will notify User when User’s Account becomes a Dormant Account. User authorizes Rakebit.com to debit Dormant Account Fee from User’s Account at the beginning of the month following the day on which User’s account is deemed to be Dormant.

Rakebit.com may charge assigned fees for processing withdrawals. If such fees occur, they are visible during the withdrawal process.

In case of more than one withdrawal request within a reasonably short period of time at the sole discretion of Rakebit.com, the Company reserves the right to charge assigned fees for processing withdrawals.

Due to the workflow of our anti-fraud system, the waiting time for your withdrawal can be prolonged up to the point when all the needed procedures will be conducted to supply a decent level of financial security for users (up to seven (7) days and more if needed).

You should visit the page I linked above and you will find option to wear the membership. Feel free to reach me in telegram- @LT_Mouse for further assistance.

Hey hey,

good to see you around! :)

GOSUS, check out our RakeBit review: https://www.btcgosu.com/review/rakebit-casino/ :)

Welcome to RakeBit.com. Please add links to your images so we can easily access them.

Thank you, I would be better off reading the reviews here to know more about this casino, so I trust BTCGOSU's review.

I have opened the casino and it is quite eye-catching.

Welcome to the forum, mate. The announcement thread looks professional. I checked the site, and I really liked the sportsbook. I think you need to add more markets from different leagues. This will fetch more users to the casino. Regarding the free spin, it will definitely force users to check the casino and try the games. You guys need to do exclusive promotions here on the forum, as this will help you to build trust among the forum members. Good luck for the future OP.

In case of more than one withdrawal request within a reasonably short period of time at the sole discretion of Rakebit.com, the Company reserves the right to charge assigned fees for processing withdrawals.

Due to the workflow of our anti-fraud system, the waiting time for your withdrawal can be prolonged up to the point when all the needed procedures will be conducted to supply a decent level of financial security for users (up to seven (7) days and more if needed).
People should know they will charge $10/month if there are no activities in six month streak and they can pause your withdrawal more than 7 days.

@OP, how short is "short period of time"?

I have no surprise if you ban EU and US territories, but you ban few Asian countries which I find something surprising. Even though your casino is VPN friendly, but people who live or born from these countries need to aware with this.

People should know they will charge $10/month if there are no activities in six month streak and they can pause your withdrawal more than 7 days.

@OP, how short is "short period of time"?

Yep just realized this, that my country is blacklisted... just wanted to register but there is a pop-up notification “Sorry, Rakebit cannot be accessed in Indonesia” I don't know if using a VPN will this be a problem?

Or maybe banned countries are not allowed to play at all even using a VPN?

Talked to support and this is an affiliate impersonating the owner.

I'm not sure about this.

Talked to support and this is an affiliate impersonating the owner.

Short URL: https://bit.ly/Rakebit_bitcoinTalks
Long URL: https://rakebit.com/?stag=107851_67471b01303b1d1d337ed0bf

Support:
I see you came across a fake. Unfortunately, we do not have this offer. We are not responsible for information from other sites.

Thank you for your request. We are sorry that you fell for a non-existent mailing list. We will definitely take this site into consideration.

Unless there's a huge problem of miscommunication in their team. Do not register through this link.

Cheers

Ok, I had to find it myself but you have to enter the code: bitcointalk
In the promotion page at the bottom.

Freespins: 300
Minimum deposit: 50$
Max cash out: 50$
Wager required: 35x

This is how you know they are shady.
What a shame

This is how you know they are shady.
What a shame

https://talkimg.com/images/2024/11/28/blzTc.png
Just about to create an account, unfortunately using a VPN is not very convenient for me, besides having to be a paid VPN sometimes the network will also be a little slower than usual. Maybe I will send you a message via email as shown in the picture.
Don't forget to welcome to the forum, there are many times that you can do here by spreading your promotional wings. Many professional campaign managers and good luck with the casino.  ;)

I personally do not also encourage people using VPN to access most of the gambling site as it extremely risk and dangerous to do, if you have no access to the site then fine it's important to write to support to know what they wanna say about your country, although maybe it could be some regulations issues or none compliance of the operational terms between your country laws to operate under that jurisdiction.

Upon research there's information shown that this casino is VPN friendly so I assume they allowed people to use that tool. But for more safety and get accurate information about this they should try to ask the support about this situation and try to ask if they are allowed to used VPN. If they give clearance and allow people to use that to avoid restriction then its good to continue, but if they discourage  people to do it then better move on and find another casino.

But if I know my country is in restricted list even if they allowed to use VPN I still choose not to gamble in their casino since for sure there would be a sudden change happen which can potentially harm us in future.

It's official. I asked the team and they confirmed.

OP deserves to get flagged for impersonating the owner, he uses the name of casino acting as an owner so in case there's issue on the casino, OP cannot directly answer it in behalf of the management because its beyond the scope of an affiliate to address issues that pertains the casino operation, the community should be aware of OP's status.

I mean the topic is official.

I decided to hopped on to talk to support and immediately encountered a poor support agent. Pretty much went on about asking for my deposit slip and he can't share user information. But ultimately said, he doesn't have a list of official representatives and thus can't help. Odd. Additionally, it's also common for casino reps to use tracking links for marketing stats.

Good to know thanks for correcting me this fast I was looking for the comment about impersonating and badly missed your comment which was even included in my comment my bad on this, since its official they should launched a campaign, I guess you deserve to be the manager as you go extra mile to get the comfirmation.

If our country is on the restriction/banned list, using VPN will just lead us into problem sooner or later because it means that we are breaking the terms of the casino.
Do not even try to use VPN at any casinos where our country is listed on the restriction list, however, I'm curious it is rare to find our country is on the restriction list.
Most other crypto casinos are not blocking our country but this one seems to be different, I'm not sure if it is their own regulation or it comes from the license.
Well, no more to say because no chance for us to try this new casino, but I'd say good luck to the casino.

I have not gone through the previous comments, so I don't know if any one did succeed in signing up with the "Bitcointalk" promo code successfully, how did you do it? And did you get the 300 free spin?

Just incase one might want to know, I've tried typing the promo code in different formats, (all capital letters, all small letters etc) and none worked.
Will appreciate any help.

I hope they will fixed this or they should just manually add the free spin to an account of Bitcointalk user through PM here if they are really serious with this promotion.

29. Sending unsolicited PMs, including but not limited to advertising and flood, is not allowed.

On the website it says the VPN is friendly... But I believe this will contain risks in the future.

It's rare that our country is blacklisted in some casinos, but this time we see it, and also don't know why this happened maybe it's because of the license they made.

Yeah we can't try anything in this casino, I don't know if there will be any changes in the future about restricted countries.

It is not unusual for their to be a bit of a disconnect between support and the rest of the team. Some companies work in shifts so the support member working at the time may not be in the loop for the entire operations at the time. This is not ideal but is the case for many casinos and non casino brands too.

People should know they will charge $10/month if there are no activities in six month streak and they can pause your withdrawal more than 7 days.

@OP, how short is "short period of time"?

First off, let me start by saying a warm welcome to the forum, it's awesome having yet, another great looking casino join the forum at this time, even offering a special bonus for the members of this forum.

And speaking of the special bonus for bitcointalk users, I was actually trying to sign up on the casino and also decide to use the promo code to get myself the 300 free spin bonus, I tried and kept getting the error saying "promo code is not valid, can not be found"

https://talkimg.com/images/2024/11/28/blhbT.jpeg

I have not gone through the previous comments, so I don't know if any one did succeed in signing up with the "Bitcointalk" promo code successfully, how did you do it? And did you get the 300 free spin?

Just incase one might want to know, I've tried typing the promo code in different formats, (all capital letters, all small letters etc) and none worked.
Will appreciate any help.

And since you have come here, [...]

Yes, I'm glad that RakeBit listened to my advice.  :)

Yes, I'm glad that RakeBit listened to my advice.  :)

I have not gone through the previous comments, so I don't know if any one did succeed in signing up with the "Bitcointalk" promo code successfully, how did you do it? And did you get the 300 free spin?

Just incase one might want to know, I've tried typing the promo code in different formats, (all capital letters, all small letters etc) and none worked.
Will appreciate any help.

There seems to be nothing wrong with typing the bonus code if it is capitalised. There are probably only 2 possibilities that the bonus code is disabled or has met the limit. As for me can't even register because it is in a restricted area.

If OP wants to continue the promotion, the bonus code should be able to be used by anyone including you.

Yeah, I was thinking along that same line as well, that perhaps, the code has expired or something, but that is too early if that be the case, because doing through previous post here, I am yet to see or find as many users even talk about getting the free spins successfully through the use of the bitcointalk code, and also, they should have mentioned the number of registerants allowed or the code will take in their post if usage of the code was limited to a certain number of new sign ups.

And away from that, I see your username is inline with Nigeria local currency (the Naira), if you live in Nigeria, you should be able to sign up freely on the site since Nigeria is not included in their restricted countries..
Well, let me be clear, I have not gone through the list of countries they restrict, but I do live in Nigeria and I visited the casino yesterday, it opened without any form of warning whatsoever, and sign up was successful even though the bonus code refused to wor

https://talkimg.com/images/2024/11/29/pa5Db.jpeg

BTW, this free spin bonus comes with deposit requirement. There is also 35× wagering requirement (https://talkimg.com/images/2024/11/29/paKNd.jpeg) and small max cashout limit for this bonus code. This free spin bonus isn't really exclusive.

I hope they also reacts to the signature aspect because through that means lot of people would see their project displayed and could attracts lot players who loves exploring new sites, especially the bonus aspect of it their project, while signing up using that bitcointalk as promo code would attracts more users.

@Fivestar4everMVP, @AbuBhakar, @naira, @Wonder Work, @Strongkored and other forum members, you have to use the promo code after creating an account at RakeBit casino. The code isn't usable during registration. First of all, create an account on RakeBit. Visit the promotions page (https://rakebit.com/promotions/) after that. Then enter the promo code there to get the 300 free spins offer. You have to type 'bitcointalk' to claim the code, it doesn't work there with capital letter 'B' (Bitcointalk). Just like this:

https://talkimg.com/images/2024/11/29/pa5Db.jpeg

BTW, this free spin bonus comes with deposit requirement. There is also 35× wagering requirement (https://talkimg.com/images/2024/11/29/paKNd.jpeg) and small max cashout limit for this bonus code. This free spin bonus isn't really exclusive.

Or as a suggestion, what if Rakebit.com casino created an alternative domain like Stake did. .ac .tr etc. Maybe we don't have to worry and don't need to use a VPN.

Although this casino is not accepting players from my country but I'm interested to visit it back to check if there is a change about the restriction or not but unfortunately it is still blocking players from my country.
By the way, I read on the chat room a message from the support saying that your withdrawal system is based on "first come first serve" and withdrawals are processed one by one which means that if there are many withdrawal request then it may take a long time to wait.
I cant imagine how if you have like thousands active players in daily average, how many staff you have to process the withdrawal? If it is only one then withdrawal requests may take days if there are hundreds or even thousands withdrawal request.

By the way, I read on the chat room a message from the support saying that your withdrawal system is based on "first come first serve" and withdrawals are processed one by one which means that if there are many withdrawal request then it may take a long time to wait.
I cant imagine how if you have like thousands active players in daily average, how many staff you have to process the withdrawal? If it is only one then withdrawal requests may take days if there are hundreds or even thousands withdrawal request.

@zlatan withdrawals at our casino are processed on a first-come, first-served basis, our financial department managers work around the clock to process each request one by one, so you can be sure that your withdrawal will be processed as soon as possible.

unfortunately, the exact or estimated processing time is unknown, as it depends on the number of requests.

And many more promos and bonuses, join us friends!

We are a Friendly VPN project, so we are waiting for all users who use VPN. This is a crypto project, camon!

We always have a lot of interesting bonuses and promos, I advise you not to miss all the juicy stuff!

Sstay away from this casino, it's a scam!!!

I deposited $2500 in total and bet money on about 15 sports bets, of which I made a profit of about $800/900, I requested a first withdrawal of $900 and it was approved, the second withdrawal of $1900 was refused and only $1600 was refunded, my balance before the withdrawal was $500, they completely wiped my balance and only made me withdraw $1600!!!
Stay away from this casino, they only want players who lose money!!!
I signed up to their casino with Vip Transfer, I thought I had found a reliable casino, instead I found a scam!

Sstay away from this casino, it's a scam!!!
...

I support xLays’s suggestion that you should open a proper scam accusation on the appropriate board (https://bitcointalk.org/index.php?board=83.0) against them so your case gets more attention and provide all the evidence you can gather so it has a better chance of being taken seriously.

But just to be clear, did they allow you to withdraw a total of $2,500, which was your initial deposit, and forfeit all your winnings?
Did you contact their customer support to find out why they did this?

But just to be clear, did they allow you to withdraw a total of $2,500, which was your initial deposit, and forfeit all your winnings?

Did you contact their customer support to find out why they did this?

According to the scam accusation, they forfeited the winnings and let him withdraw only his initial deposit. This similar thing happened in the other scam accusation they had a few months back in this forum.

According to the screenshots, he shared. (https://bitcointalk.org/index.php?topic=5538193.msg65279079#msg65279079) It appears he tried to contact them though I am not sure if it was a bot responding or a real live customer support

What a surprise - I didn’t realize Rakebit had a presence here on Bitcointalk. I’m genuinely glad to find you here, as I hope this forum will offer a more effective means of communication - unlike email, which you seem to actively avoid responding to.

I’ve been waiting for over two months now for an explanation as to why over $30,000 of my winnings were confiscated. Despite multiple emails requesting clarification, supporting evidence, and a reference to the relevant Terms and Conditions, I’ve received no meaningful response. Hopefully, you will do better here.

Sstay away from this casino, it's a scam!!!

I deposited $2500 in total and bet money on about 15 sports bets, of which I made a profit of about $800/900, I requested a first withdrawal of $900 and it was approved, the second withdrawal of $1900 was refused and only $1600 was refunded, my balance before the withdrawal was $500, they completely wiped my balance and only made me withdraw $1600!!!
Stay away from this casino, they only want players who lose money!!!
I signed up to their casino with Vip Transfer, I thought I had found a reliable casino, instead I found a scam!

Hi, write your login so I can get the details!

Hi,
Thanks for your response. My Rakebit username is Moonfred.
I’m looking forward to hearing from you and finally getting this matter properly addressed.

Hey @PaPoc. This is just a follow-up. I am trying to find out if the casino resolves some issues or not. Did you get helped with your issue by the representative?
The other user has been silent too and has not been online since April 14, 2025, so hard to tell if things worked out or not.
Please feel free to share with us here any outcome.

No, nothing has happened yet. I have not been contacted, nor have I received any information. Considering that all of my inquiries have been ignored since January, this is not exactly unexpected.

Although their forum representative only received my details a few days ago, I’ll give them a bit more time — not that I really have much choice, though.

Yes, I'm glad that RakeBit listened to my advice.  :)

It was the right decision! usdt casino (https://www.globenewswire.com/news-release/2025/05/22/3086395/0/en/Best-Tether-USDT-Casinos-Rakebit-Why-Rakebit-Is-The-Best-Tether-Casino-For-Safe-And-Stable-Gaming.html) is always trying to be better for its users :)

That's unfortunate. Given that your issue comes all the way from January, which makes it about 4 months. Shouldn't it be a time for you to open a scam accusation with all the information?

I mean they haven't clearly helped you after that long, it might drag on for more months without a word.

I have notified Rakebit and they told me they would look into these "cases"

Nearly a month has passed—have you managed to find out anything about the confiscation of my funds?

It’s rather bold for that article to claim Rakebit is the “best Tether casino for safe gaming,” considering you’ve confiscated over $30,000 in winnings from me and then ignored all of my attempts to get an explanation or resolution.



You’re absolutely right—it’s already long overdue. Honestly, I’ve been holding off in the hope that the forum rep would finally address the issue. But that hope, like the hope of getting a reply to my emails, now seems completely misplaced.

I’ve been hesitant because putting together a proper scam accusation is a huge hassle—and I also know how easily they can ignore it, just like they’ve ignored everything else so far—but I’ll likely go ahead and open one very soon.



Thanks for doing that. Though the fact they refer to it as a “case” shows just how unseriously they’re taking it.. Honestly, it’s infuriating..

Yeah this could be a very nice idea if they have an alternative site just as others did. Though people need to be extremely cautious of the site because there could be clone or a something that would lead to the fake site without having to access through the main site. Like I know many gambling site frown using VPN to access their platform and could make it very hard to access their site when there is to be a huge winning or a huge withdraw.

Aren't there other casinos that allow their gamblers to use a VPN if, for example, the country of the players bans online gambling? But most of the time there are also other online casinos that do not allow the use of VPN.

Now if there is another way that a casino is thinking of as an alternative way for their casino players, I can also say that this is a good way for them and for sure their gamblers will also enjoy it.

Nearly a month has passed—have you managed to find out anything about the confiscation of my funds?

It’s rather bold for that article to claim Rakebit is the “best Tether casino for safe gaming,” considering you’ve confiscated over $30,000 in winnings from me and then ignored all of my attempts to get an explanation or resolution.

As far as I know, you got a reply to your mail on your case.

Dear Bitcointalk Forum,

About two months ago, I discovered that Rakebit Casino has a presence here on Bitcointalk. I brought their forum representatives' attention to an issue I've had with the casino: they confiscated over $35,000 in winnings without proper justification and have since ignored all my follow-up communications for over five months.

The forum representative failed to address the issue in two months. The only thing they were able to say was, "As far as I know, you got a reply to your mail on your case." This is untrue — I have not received any response in over five months. Therefore, I'm opening this scam accusation to formally present my case.

At the end of 2024, I was playing regularly at Rakebit, primarily blackjack. Up until this incident, I had a very positive impression of the casino. The support was decent, my VIP manager was friendly, and I had received several withdrawals worth thousands of dollars without issue. To be fair, I was heavily in the red throughout that time. In hindsight, that may explain the good customer care I received.

Unfortunately, in the last few days of 2024, I lost over $10,000. Then, on December 29, I deposited another $10,000. Although I nearly lost that too, I had a lucky streak that brought my balance well over $40,000.

On January 1, 2025, I requested three withdrawals: one for $10,000, another for $5,000, and a third for $10,000—leaving the rest in my account. None of these were processed. The very next day, on January 2, I discovered that my account had been suspended and all funds were inaccessible.

I contacted live support, who told me they would look into the matter and update me via email. When no update came, I reached out to my VIP manager on January 3, and was told my account had been suspended for review and that I would be informed of any developments.

Still, no updates followed. On January 11, I followed up again, asking how long the review process was expected to take. I was told — yet again — that there were no updates.

Another week passed. On January 18, I asked once more, this time hoping for at least an estimated timeframe, considering that $40,000 of my money was being held with zero communication. Again, I received only vague replies.

On January 27, I made one more inquiry. The response: still no updates.

Finally, on  January 30, I received an email stating that my account had been reviewed and over $30,000 in winnings were confiscated (https://talkimg.com/images/2025/06/13/Udou71.jpeg). The justification was the following vague explanation:
"After careful review, we have found some inaccurate bonus growth, flagged by the system, as potential malfunction and/or bonus abuse.
As a result, you had anomalous growth on bonus cost and level progression, which caused a compound bonus effect.
A security and gaming session check found your gaming activity to be legitimate but not your promotional activity."

They returned only my last $10,000 deposit and confiscated the rest. I couldn't make sense of this explanation, especially since I didn't use any bonuses other than their permanent rakeback.

I replied the same day (https://talkimg.com/images/2025/06/13/UdoAam.jpeg), asking for clarification, specific justification, and references to the relevant Terms and Conditions. I also reviewed their Terms and Bonus Policy and found some concerning clauses that allow Rakebit to freeze or confiscate player funds at their discretion, without any proof. I inquired about these clauses as well and asked what prevents Rakebit from arbitrarily seizing player funds. That was over five months ago, and I have not received a response since.

I contacted my VIP manager again on February 10 (https://talkimg.com/images/2025/06/13/UdoHTW.jpeg), and again, no reply.

As my VIP manager was clearly unresponsive, I contacted Rakebit's Support Team on February 12  (https://talkimg.com/images/2025/06/13/UdoSLJ.jpeg). Their only  response (https://talkimg.com/images/2025/06/13/UdomHg.jpeg) was to refer me back to the same unresponsive VIP manager, blatantly ignoring my explanation that she wasn't replying. I responded to their message (https://talkimg.com/images/2025/06/13/Udo6sI.jpeg), reiterating once again that my VIP manager was not responding and asking for proper assistance. In  their follow-up (https://talkimg.com/images/2025/06/13/UdoP9d.jpeg), they still referred me back to the same VIP manager, stating that they "cannot resolve [my] case on [their] own."

Frustrated, I filed a formal complaint (https://talkimg.com/images/2025/06/13/UdoTa5.jpeg), as instructed by Rakebit's own Terms and Conditions, which state that complaints must be addressed or escalated. Instead, I  received another copy-paste response (https://talkimg.com/images/2025/06/13/Udottz.jpeg) telling me to contact my VIP manager — the same one who has been ignoring me for weeks. I replied (https://talkimg.com/images/2025/06/13/Udozc2.jpeg), stating that I found their response unacceptable, and I quoted their own Terms and Conditions outlining how complaints are supposed to be handled. Despite this, I  received only the same generic, copy-paste reply (https://talkimg.com/images/2025/06/13/UdoFqc.jpeg) once more.

On February 15, I withdrew the remaining $10,000 — the only amount they allowed me to keep.

Eventually, I posted a negative Trustpilot review explaining my case. A representative replied there, asking me to contact them by email.  I did (https://talkimg.com/images/2025/06/13/UdoEMP.jpeg) — yet again — and  received the same generic response (https://talkimg.com/images/2025/06/13/UdoIyq.jpeg), once again directing me to the same unresponsive VIP manager. No actual help was provided.

How convenient that Rakebit suddenly detected a "malfunction and/or bonus abuse" only after I hit a winning streak — but not even a day earlier, when I lost a small fortune while playing the same way. Odd, isn't it?

I believe I've done everything reasonably possible to contact them and obtain a proper justification for the confiscated funds. It seems their support team is incapable of doing anything beyond repeatedly referring me back to my VIP manager — the same VIP manager who has been unresponsive for over five months now.

At this point, I doubt this case will ever be properly addressed. However, since Rakebit has a presence on this forum, I believe it's important for the community to be aware of how they operate. As long as you're losing, everything is smooth — but the moment your luck turns, there's suddenly a "system malfunction," they confiscate all your winnings and start to ignore you indefinitely.

Hi. As far as I know, you got a reply to your mail on your case.

I also remind you that no kyc casino (https://www.globenewswire.com/news-release/2025/05/26/3088068/0/en/No-KYC-Casinos-Rakebit-Play-Without-ID-Verification-at-Rakebit.html) and therefore has an advantage over a regular casino.

If i am not mistakenly there is one casino that allows the use of VPN If i am not mistakenly it should be either Betpanda or Evo.io any of these site allow the use of vpn, please anyone out there stand a chance to correct me if i am wrong, because then I was reading through a forum post where someone said of the above mentioned gambling site uses vpn. Among the two I can't guess correctly.

Technically, you could say I received replies to my emails, but none of them actually addressed my issue. I’ve finally taken the time to make this scam accusation because it seems the forum representative here is also unable to address — let alone resolve — the matter. For anyone curious about the content of these replies, please read the full scam accusation quoted below.

-snip-

..

Technically, you could say I received replies to my emails, but none of them actually addressed my issue. I’ve finally taken the time to make this scam accusation because it seems the forum representative here is also unable to address — let alone resolve — the matter. For anyone curious about the content of these replies, please read the full scam accusation quoted below.

And much more! Come join us, get a cool welcome pack, and enjoy!

Dear Bitcointalk Forum,

About two months ago, I discovered that Rakebit Casino has a presence here on Bitcointalk. I brought their forum representatives' attention to an issue I've had with the casino: they confiscated over $35,000 in winnings without proper justification and have since ignored all my follow-up communications for over five months.

The forum representative failed to address the issue in two months. The only thing they were able to say was, "As far as I know, you got a reply to your mail on your case." This is untrue — I have not received any response in over five months. Therefore, I'm opening this scam accusation to formally present my case.

At the end of 2024, I was playing regularly at Rakebit, primarily blackjack. Up until this incident, I had a very positive impression of the casino. The support was decent, my VIP manager was friendly, and I had received several withdrawals worth thousands of dollars without issue. To be fair, I was heavily in the red throughout that time. In hindsight, that may explain the good customer care I received.

Unfortunately, in the last few days of 2024, I lost over $10,000. Then, on December 29, I deposited another $10,000. Although I nearly lost that too, I had a lucky streak that brought my balance well over $40,000.

On January 1, 2025, I requested three withdrawals: one for $10,000, another for $5,000, and a third for $10,000—leaving the rest in my account. None of these were processed. The very next day, on January 2, I discovered that my account had been suspended and all funds were inaccessible.

I contacted live support, who told me they would look into the matter and update me via email. When no update came, I reached out to my VIP manager on January 3, and was told my account had been suspended for review and that I would be informed of any developments.

Still, no updates followed. On January 11, I followed up again, asking how long the review process was expected to take. I was told — yet again — that there were no updates.

Another week passed. On January 18, I asked once more, this time hoping for at least an estimated timeframe, considering that $40,000 of my money was being held with zero communication. Again, I received only vague replies.

On January 27, I made one more inquiry. The response: still no updates.

Finally, on  January 30, I received an email stating that my account had been reviewed and over $30,000 in winnings were confiscated (https://talkimg.com/images/2025/06/13/Udou71.jpeg). The justification was the following vague explanation:
"After careful review, we have found some inaccurate bonus growth, flagged by the system, as potential malfunction and/or bonus abuse.
As a result, you had anomalous growth on bonus cost and level progression, which caused a compound bonus effect.
A security and gaming session check found your gaming activity to be legitimate but not your promotional activity."

They returned only my last $10,000 deposit and confiscated the rest. I couldn't make sense of this explanation, especially since I didn't use any bonuses other than their permanent rakeback.

I replied the same day (https://talkimg.com/images/2025/06/13/UdoAam.jpeg), asking for clarification, specific justification, and references to the relevant Terms and Conditions. I also reviewed their Terms and Bonus Policy and found some concerning clauses that allow Rakebit to freeze or confiscate player funds at their discretion, without any proof. I inquired about these clauses as well and asked what prevents Rakebit from arbitrarily seizing player funds. That was over five months ago, and I have not received a response since.

I contacted my VIP manager again on February 10 (https://talkimg.com/images/2025/06/13/UdoHTW.jpeg), and again, no reply.

As my VIP manager was clearly unresponsive, I contacted Rakebit's Support Team on February 12  (https://talkimg.com/images/2025/06/13/UdoSLJ.jpeg). Their only  response (https://talkimg.com/images/2025/06/13/UdomHg.jpeg) was to refer me back to the same unresponsive VIP manager, blatantly ignoring my explanation that she wasn't replying. I responded to their message (https://talkimg.com/images/2025/06/13/Udo6sI.jpeg), reiterating once again that my VIP manager was not responding and asking for proper assistance. In  their follow-up (https://talkimg.com/images/2025/06/13/UdoP9d.jpeg), they still referred me back to the same VIP manager, stating that they "cannot resolve [my] case on [their] own."

Frustrated, I filed a formal complaint (https://talkimg.com/images/2025/06/13/UdoTa5.jpeg), as instructed by Rakebit's own Terms and Conditions, which state that complaints must be addressed or escalated. Instead, I  received another copy-paste response (https://talkimg.com/images/2025/06/13/Udottz.jpeg) telling me to contact my VIP manager — the same one who has been ignoring me for weeks. I replied (https://talkimg.com/images/2025/06/13/Udozc2.jpeg), stating that I found their response unacceptable, and I quoted their own Terms and Conditions outlining how complaints are supposed to be handled. Despite this, I  received only the same generic, copy-paste reply (https://talkimg.com/images/2025/06/13/UdoFqc.jpeg) once more.

On February 15, I withdrew the remaining $10,000 — the only amount they allowed me to keep.

Eventually, I posted a negative Trustpilot review explaining my case. A representative replied there, asking me to contact them by email.  I did (https://talkimg.com/images/2025/06/13/UdoEMP.jpeg) — yet again — and  received the same generic response (https://talkimg.com/images/2025/06/13/UdoIyq.jpeg), once again directing me to the same unresponsive VIP manager. No actual help was provided.

How convenient that Rakebit suddenly detected a "malfunction and/or bonus abuse" only after I hit a winning streak — but not even a day earlier, when I lost a small fortune while playing the same way. Odd, isn't it?

I believe I've done everything reasonably possible to contact them and obtain a proper justification for the confiscated funds. It seems their support team is incapable of doing anything beyond repeatedly referring me back to my VIP manager — the same VIP manager who has been unresponsive for over five months now.

At this point, I doubt this case will ever be properly addressed. However, since Rakebit has a presence on this forum, I believe it's important for the community to be aware of how they operate. As long as you're losing, everything is smooth — but the moment your luck turns, there's suddenly a "system malfunction," they confiscate all your winnings and start to ignore you indefinitely.

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Hey @rakebit, long time no see.

Could you please elaborate on why I should invite my friends to a casino that confiscates winnings and ignores players completely, just like you've been ignoring this Scam Accusation (https://bitcointalk.org/index.php?topic=5546686.0) for months?

Please create a flag against their profile, I will support it so that once it's active even newbies and guest forum users can see a warning about them. I may also add my negative tag to their profile soon. I can't believe your issue has gone on for that long, and they aren't even bothered to have it resolved.
Other users should know why this casino and sportsbook can not be trusted.

Hey @rakebit, long time no see.

Could you please elaborate on why I should invite my friends to a casino that confiscates winnings and ignores players completely, just like you've been ignoring this Scam Accusation (https://bitcointalk.org/index.php?topic=5546686.0) for months?

Hello PaPoc,

Thank you for bringing your concerns to our attention and for giving us the opportunity to address them.

We sincerely apologize for the delay in our response - your case required a detailed internal review and verification process before we could provide an official update.

We want to emphasize that Rakebit operates as a fully regulated casino, and we take all player concerns with the utmost seriousness. We have already provided you with all the relevant information regarding your case via private correspondence.

Hello PaPoc,

Thank you for bringing your concerns to our attention and for giving us the opportunity to address them.

We sincerely apologize for the delay in our response - your case required a detailed internal review and verification process before we could provide an official update.

We want to emphasize that Rakebit operates as a fully regulated casino, and we take all player concerns with the utmost seriousness. We have already provided you with all the relevant information regarding your case via private correspondence.

If you still have any additional questions or require further clarification, please don’t hesitate to contact our Support Team. We work 24/7 and will gladly recheck all the details of your case to ensure you receive a full and transparent explanation  ;)

At Rakebit, we are fully committed to fairness, transparency, and player satisfaction. Your trust means a great deal to us, and we always aim to resolve any situation in accordance with our Terms and Conditions and regulatory standards   :)

Kind regards,
Rakebit Casino Team

With all due respect to you, dude, several months passed in which you didn’t address the issues raised by those who complained, and now what you’re saying is difficult to believe.
It aligns with what some of my colleagues here have said that you’ve shown you’re not really serious about the problems your platform faces.

Because if the trust of your community users truly mattered, you should have addressed those problems right away,
instead of letting months go by before giving a response to the real issue.

Hello PaPoc,

Thank you for bringing your concerns to our attention and for giving us the opportunity to address them.

We sincerely apologize for the delay in our response - your case required a detailed internal review and verification process before we could provide an official update.

We want to emphasize that Rakebit operates as a fully regulated casino, and we take all player concerns with the utmost seriousness. We have already provided you with all the relevant information regarding your case via private correspondence.

If you still have any additional questions or require further clarification, please don’t hesitate to contact our Support Team. We work 24/7 and will gladly recheck all the details of your case to ensure you receive a full and transparent explanation  ;)

At Rakebit, we are fully committed to fairness, transparency, and player satisfaction. Your trust means a great deal to us, and we always aim to resolve any situation in accordance with our Terms and Conditions and regulatory standards   :)

Kind regards,
Rakebit Casino Team

Thank you for responding. Unfortunately your message still does not address the issue.

You say the case required a detailed internal review before an official update. There has been no official update. The only message I received was the original confiscation notice with unclear phrases. I asked for explanations months ago and never received any.

You also claim that all relevant information was provided via private correspondence. That is not correct. You have not replied to any of my emails regarding this issue since January, and there has been no follow-up after this scam accusation was posted. None of my questions have been answered and no evidence has been shared.

For the record, the only correspondence I have received since the scam accusation has been some weekly marketing emails starting in July asking me to come back, offering bonuses, and asking why I left. Eventually I responded and repeated the reason why I stopped playing. In response, on August 9, I was told that my case was forwarded to my "dedicated VIP Manager for a proper review. They will reach out to you as soon as they have any useful updates on the matter." I have not heard from anyone since.

<...>

...Additionally, we would like to note that your account balance of 10,000 USDT was successfully returned to you on February 15, 2025 (UTC). You can verify this transaction in your account history for confirmation.
...

First and foremost, we would like to emphasize that Rakebit is a fully regulated and fair casino

we always act strictly in accordance with our Terms and Conditions

Frustrated, I filed a formal complaint (https://talkimg.com/images/2025/06/13/UdoTa5.jpeg), as instructed by Rakebit's own Terms and Conditions, which state that complaints must be addressed or escalated. Instead, I  received another copy-paste response (https://talkimg.com/images/2025/06/13/Udottz.jpeg) telling me to contact my VIP manager — the same one who has been ignoring me for weeks. I replied (https://talkimg.com/images/2025/06/13/Udozc2.jpeg), stating that I found their response unacceptable, and I quoted their own Terms and Conditions outlining how complaints are supposed to be handled. Despite this, I  received only the same generic, copy-paste reply (https://talkimg.com/images/2025/06/13/UdoFqc.jpeg) once more.

Regarding communication history - we have reviewed all correspondence and can confirm that our team did provide you with replies and explanations on multiple occasions.

Additionally, we would like to note that your account balance of 10,000 USDT was successfully returned to you on February 15, 2025 (UTC). You can verify this transaction in your account history for confirmation.

Please understand that due to privacy and data protection regulations, we are unable to disclose or discuss personal account information publicly on this forum. The nature of the case and the reasons behind account restrictions are treated as confidential, in compliance with our regulatory obligations.

That said, we remain fully open and available to discuss your situation privately

Here we go again.

Since 2025-04-06, well after the issue, according to the Anjouan license register (https://anjouangaming.com/license-register/). Although it is commendable that you have acquired a license, even if it is from Anjouan.

I have already shown that you do not. Quoting from my scam accusation:


This statement is simply false. The scam accusation has all of the correspondence included. Anyone can verify that none of your replies contained any explanation. I guess you "reviewed all correspondence" with the same amount of effort you used to answer my inquiries: none.

Yes, and I stated this in the scam accusation. The dispute is about the confiscation of more than 30,000 USDT in winnings.

Again, you had no license back then, so I can hardly believe such "regulatory obligations" would apply to my case. Feel free to share anything (except my personal information, of course).

I doubt it, considering I have been waiting for your reply for well over eight months...

That said, our Support Team is available 24/7 to address any outstanding questions. We remain fully committed to reviewing and clarifying any account concerns individually, providing explanations directly to you in a secure and confidential manner.

We appreciate your understanding and remain available to discuss any details of your account privately, if needed.

For the record, on November 9, I contacted your live support to request a "summary of the case." I was told it would be sent by email. I have not heard from anyone since. So much for being available to discuss any details privately...