Bitcoin Forum

What happened:
I made a deposit of 50 dollars, lost it after some time on sports betting, then I made a deposit and within a month I managed to make my balance about 1300 dollars, and when I tried to withdraw them they asked for a photo of my document, after some time they said that they would not withdraw my winnings, but only the last deposit. I consider them scammers, everything is fine when you lose your money on bets, but when you try to withdraw the money you earned, then you are a scammer, just block their topic

Scammers Profile Link:
https://www.we88my1.com/

Amount Scammed: 1200 usdt
Payment Method: USDT TRC 20

Proof of Payment:
8f53b4666402d0d8e8f1f4eff94d704eda51fdf51ff022788b70467957ef7b15  hash

PM/Chat Logs: https://prnt.sc/uL8vmLKMfcxK

https://prnt.sc/7Nhylawe-R0b

It looks like you violated their Terms of Service. Did you have more than one account?

It’s not about having multiple accounts alone that cause him violation of ToS. The support statement is referring that they will do the same in case this user has more account that will the same activity that violates the ToS.

Probably it involves arbitrage betting while availing the casino bonuses since this the popular trick of users that want to take advantage from casino offers promotion.

There’s no way to solve this unless OP is honest on his statement and avail the service of CG or AG.

I think you need to read the description carefully, that I only played with my own money, and I didn't use any bonuses, and I lost my first deposit, which they didn't refund. I'm glad you're trying to protect the casino, but this casino is just a scam

For me it is unclear which rule you violeted according to the casino? Could you specify this?

I think you should be the one needs to read what you write in your own description. There’s no written statement that clarifies about not using bonuses. Using your own money is already given when you gamble so you should state if there’s bonus involved.

Besides, even without bonus doing arbitrage betting or other form of strategy which casino doesn’t allowed will always result to violation.

Again, if you are confident then follow what I suggest. I’m not defending the casino rather I’m just interpreting the support message that you attached.

Dear Customer, Here is the final decisions by WE88 Management, We regret to inform you that you are under blacklisted by WE88 due to your account "denisbaran" activity violated the general rules of gaming. We will proceed to refund your last deposit of RM 444.56 and permanently terminate the account from now. Effective : 5/2/2025

Gentle Remind : If we figure out there's another new account got the same activities we will proceed to blacklist the account and forfeit all the funds from the account without any notice. Best Regards WE88 Management.

---

as far as I know they have 3 providers, and if there were any problems as you say with arbitration situations, then the provider would have stopped this moment, from this it follows that the casino allowed itself to simply zero out my winnings, because it did not want to pay them out

[moderator's note: consecutive posts merged]

What I’m trying to suggest is seek help with casino guru or askgambler because they can look closely on your case provided that you are innocent since they can ask the casino with supporting documents about their decision to ban your account.

Maybe @holydarkness can help you since he has connections with multiple casino representatives. I’m not trying to be negative here but issues that involves violation of ToS is very to win against casino.

Just accept their refund first then pursue your case.

Unfortunately, I am not well connected to this casino as they're relatively new and barely under my radar, thus I have not ever been in touch with them. And I agree, as this is a multi-acc accusation, it's a very hard case to disprove their claim. Though a neighboring Asia-focused casino once relied on me to help resolve a dispute with multi-acc by reviewing their claims, I don't think WE88 will want to pursue the same path. Hence, the best way will still be to hand it to an arbitrator like CG or AG where the casino can provide their proof-of-connection and the mediator can review and validate those proofs.

Though I can't find them on AG, WE88 is available for mediation on CG (https://casino.guru/we88-casino-my-review).

I have had the exact same message and also been scammed.
Although what you will find on this forum is people auto siding with the casino operators instead of waiting for their reply and making an evaluation, they automatically default to "you must of done something wrong or they would of paid your funds."

Goodluck getting paid out, I think we both aren't seeing that money again lol.

You are wrong. This is not always the case. I have seen several scenarios where casino operators or support have been asked to reply or resolve the issues. The problem is there are also bad loses who will want to use all the available means to extort casinos. So it's a thin line between honestly and dishonesty.

I would love OP to inquire from them, and they state to him what terms exactly he breached. As advised, casinoguru could be a good place to start from.

I inquired from them, they told me to message them on this very forum a week ago, and I have been contacted.
They commented publicly on my scam thread and clarified absolutely nothing.

Umm... I would beg to differ. Each cases are treated as unique and approached with case-by-case basis. We were not exactly generalizing and auto siding with the casinos. There are instances, plenty, where casinos are inquired to provide evidence [when they can] or to find a way to settle with their players. We are here to deescalate a situation and find a resolution, not to stir the pot and assign blame.

As a case on point, we encouraged OP to escalate to CG [I had it in mind to offer him a guidance on how to submit a dispute on CG, suppose OP asked] instead of simply saying, "OP, you clearly breach a ToS here, good luck getting your fund back."

With OP and your case being raised, I'll try to reach their rep to provide a middle ground, but the best way I have in mind is for you both to raise to CG, where they can provide their findings in confidence.

I'll add both of your cases, as well as creating a new entry for this casino, on my list, and will try to reach their rep for the time being.

Uploading the image posted by OP;
OP can you give us screenshots of your bets placed? This can be crucial in terms of proving your accusations. Clearly, the casino in question is accusing you of some exploit (as per my inference of the email and tonality) and you have to prove (yes, unfortunately, the onus is on you) that you have not gained any edge through illegal means.   

https://www.talkimg.com/images/2025/02/09/e7MFa.png

 

it's all funny how everyone is trying to defend this casino that hasn't even paid out all my deposits, I can't send you screenshots of my bets, I don't have access to the casino.

I assure you, this is not the case and your assumptions are totally unfounded. You know it, because that is exactly why you chose this forum to share your difficulties.
Having said that, since you are unable to post screenshots of your betting history, can you tell us what is the nature of your betting pattern? I mean, what sports? What games? This will allow room for further discussions.
   

It's not everyone is trying to defend the casino, we asked for further evidence [screenshot] because that's how this board runs: by evidence. We can't just take statements without any screenshot or other form of evidence backing it up.

And as I previously said, I think the best way will be to get it escalated to CG, where they can scrutinize over the evidence provided by both sides. So yes, in a way, the casino will have to provide supporting evidence to their findings that's otherwise can not be provided here due to several sensitive reason, suppose you escalate it to CG.

Friend. The people on the forum work for the casinos, they will make it seem like you are the one who did things wrong, they are all in cahoots to scam you, try to scam you, the same thing happened to me, the casino sponsors bitcointalk and most of these rat men users sponsor them in their signatures, don't believe anything they tell you, they are just as scammers as the casinos.

The user called "holydarkness" always claims to have a contact who works for the casino where you have the problem, but this is totally false. Be very careful with "holydarkness" he is one of the biggest scammers on the forum.

It's true. These paid geeks always act like that. scum

A scam is not being moderated in here, everyone in here is a user and helping you is do a voluntary job. Watching him @holydarkness, helping a case are mostly via PM BTT or first time he reached the casino could be via (Live-chats or Emails). If you think, his help are not helping then you are freely to ask some other help and perhaps tried CASINO Guru or AskGambler. Man, you're blamming for someone who doing a charity work while scam is not being moderated in BTT. Gods, help me.

I wonder then why are you guys here?
Who, among the reputed forum members, told you to deposit and play at a particular casino? You made your choice and now you are blaming us? Just look at the record of how many honest users got their winning just because of this wonderful forum.
The way you are throwing mud at us shows that you have practiced it a lot. Talk in terms of facts, because nothing else will help you here.

holydarkness is just a volunteer who helps some members with genuine concerns resolved their issues with a few casinos he has contact with. You don't pay him, and he doesn't owe you anything.

Quit the bitching around. If you can't get help here. Try else where. If your accusation is not genuine, and you are looking to extort a casino, then f**k off. He is not going to be part of your extortion team.

Hello denisbaran,

My apologies for the wait, as sports-related issues need to be confirmed with the sportsbook provider.

We've been informed that the reason for the ban was due to abnormal behavior, which was flagged as high-risk by the provider.

The decision is final on this matter, so I'm unable to assist you further.

Best regards,
WE88 Official

So you can just make a vague statement and confiscate anyone's winnings? You have to be a little bit more specific regarding your statement. This is unprofessional at least and scamming at best and I am sure you care about your brand's reputation here.

Did the exact same thing to me but claimed I was bot betting, when I was literally just placing bets on NBA for the most part (low volume)

No one should be playing at this site.

Hi, I know we are yet to be acquainted and you barely know me at all. But... is it possible to eliminate at least one doubt from the overseers head here by showing the instruction from your provider to ban both this user and DGUDGUDGU? If you can't show it publicly but willing to show it privately to a limited eyes, I will take the honor, suppose other overseers agree to it.

Alternatively, OP, olixirisug69, and DGUDGUDGU, perhaps the best course right now is to escalate to CG, where WE88 can provide evidence that their provider indeed find signs of foul play from both of you that entitle them to confiscate your funds? Because other than the proposal on above paragraph, which [tbh] I think wouldn't do much, we're at a moot point here.

Casino Guru not taking any sportsbet issues, IDK he can tried with AskGambler.

Since we all know the sportbets case is always complicated. Casino will never reveal any method has been used by the provider or the provider way to caught player who play against their term. You can check every sportbets issue case on every casino in BTT, it's not the first time for these questions.

A lot members already asking these, on every sports issue in different casinos. The conclusion, to avoiding player who abused or taking advantage on the system to created a loophole. You can tried ask the same things on other casino who have issue recently from sportbets, can they reveal the method to you or not. I doubt they will never reveal it to you.

I second this. This is a really good suggestion that will not only boost the credibility of the casino in question's claim but also remove a big part of the doubt. You (the casino in question) have to do this otherwise, there will be more reasons that you cant be trusted.   

BK8 doing these for someone faked the KYC and sent to holydarkness

IMO, casino could share information like the list of multi-accounts, faked documents, IP access to some trusted member like DT. But, for how the provider caught some arbitrage stuff or these... I really doubt they will share how they caught the user. The reason: can be used for a loophole to avoid detection by the user.

This could be reason, why CG (Casino Guru) doesn't want to handle any Sportbet case. It's just to complicated, perhaps you can also try to search up any sportbet case regarding robots, or arbitrage. Did the casino share how they detect those... In my experience reading sportbet case, not a single casino want to share it.

That is why it is not what I suggested to be shared with me. If you read carefully, what I suggested to be shared, either publicly or through private eyes, were the instruction from their provider to initiate the action against OP, to prove that it is indeed the provider's request instead of WE88 abusing their ToS and ban players as they wished.

Still in the end, the user will try to ask how you can catch it and @OP or the user can claim denied that allegation + demand how they can detect the user being used for robots or arbitrage. This is why, sportsbet case is always a never-ending case (unless the case is about multi-account, abused promotion or avoiding limits by creating bunch of account).

- On the other hand, a casino can follow your request (while the provider are the one who notify/alert the casino).
- But in other side, the user or OP can denied those allegation no matter is from casino or provider + demands how they can caught him or detect his account to be marked as arbitrage or using robots stuff.

Plus, If you agree with the casino the @OP or user can just tell you. You're taking side with the casino.

Of course, putting aside the fact that the casino are fully free to refuse to provide what's asked [as other casinos are also not asked to supplement us with supporting evidence for similar situation], correct me if I am wrongly understand the situation which initially lead me to my proposal: what we try to prove or disprove here is one of the question by an overseer that the casino's statement that led them to confiscate OP's fund is baseless, that they pulling excuse and that the flag and the request to ban was not or never issued by their provider. And that's the extent of it. Not about how to prove the detection, nor an inquiry made by the OP.

More excuses, more you siding with bookies stealing money because you don't understand how betting works and you're just yapping.

Genuinely the way your brain works is insane.

Some are illiterate but most of them are paid. on every topic they start to blame the cheated game4 and defend the sites.
the bad thing is this scum tricks players into signing up and after they are cheated insults and accuses them unfairly

There's no need to be bitter at random people. I have read his statement and I don't see him siding with the casino you are accusation.
Casinoguru usually suggests other mediators complaints could use when it comes to betting related disputes, but I just can't find the list. They could be worth trying.

It's very hard to solve such matters here unless if one of the members has access to evidence from both parties. So what is the point of blaming some members here who are trying to help?

Well it's up to them then + reading the casino response the fund initial is refunded. So, don't know too if the refund is already being refunded or not... If they already refund the initial deposit (could be they just mark these case as finish) and go on. Like it or not

If you feels that's way..... scam assumption having 400 page. You can search up on every casino cased is being open in here about sportbets especially about "arbitrage or robots stuff allegation are being opened in here:
1. Did casino explained to the user who got those allegation by showing what's holydarkness requested (with proofs).
2. Did casino explained to the user how they can detect you or sharing the detection system

You can show me the link thread, If there has some casino who doing these. Then let's agree, I'm just yapping.... sportbets case is always complicated
- Casino put statement by provider or their term & condition
- Process refund initial deposit or not at all
- Then that's it

You're not the first time, asking on every casino to show how a provider can detect. We already asking these since long time ago, even high ranking member

A long time ago, I try to help someone with case sports. Advice him to open CG even already open a thread, but CG response not accepted or process any sportbets issue. Few days ago in here, I advice AskGambler cause read someone mentioned these in thread (but i never access or visit askgambler). Today, I visit and guess what's ?


Those also could be proof, sports issue is really complicated. Otherwise if not really complicated, 2 bigs brand website name will accept sportbet case.

The problem with all his comments is that he is completely disconnected with how sports betting actually works, his understanding comes from what these weird scammy bookmakers are saying.
So in his head he genuinely thinks arb / bot betting is something bannable, when arb requires 2 different oddsets to execute and bot betting is not a real thing.

Keep in mind none of this stuff that WE88 is banning users for is even in their terms and conditions, they have nothing about bot betting they've just completely made it up.
and the bookmakers that accuse players of 'arb' usually never have it in their t&cs and won't have access to a players other set of bets on a different oddset.

Just because something is complicated does not mean you should not persue the truth, he is still heavily encouraging play on WE88 on their megathread even after 3 different scam accusations in a month.
And with WE88 not providing anything from provider, not having any of the reason for banning players actually in their t&cs, no ability for players to post bet history to disprove anything and outright locking logins.

I just think he's a very dishonest member of this forum.

There is very helpful members for example 'holydarkness' who always questions in a fair way and has a balanced position on every situation.
We have seen many bookmakers be completely incompetent for example rollbit accusing everyone on multi-accounting and then walking that back.
Betpanda who this guy is advertising, heavily openly scams people on their sportsbook every day.


With this logic every single operating casino can just open scam all users on their sports side, claim any reason 'arb betting, use of software, bot betting, multi-account'

and because it's complicated because of the odds provider, there's no point digging deeper, even when multiple people are making claims against the same site in a small amount of time.

Well that's pretty much what betpanda is doing already, and you're completely fine having their logo next to your name  ;D