Bitcoin Forum

I have been lately thinking on those occasions in which a very good service on the internet changed hands and then the quality of the service they used to offer started to rapidly decline in the eyes of the customers, to the point all reputation was gone.

I believe it should be mandatory for casinos to let their gamblers know when a change of administration of their website/service has happened or is planned to happen, for obvious reasons. That also should apply to other services which handle the money of their costumers, like banks and custodial wallets, but that is a completely different topic.
I have the theory when a casino changes hands, within the contract between both parties, the original owner of the casino agrees not to allow the public to know of the change of administration, but I don't know if that is a common practice or not.

What do you think? Would you like to know when a casino you use changes hands?

Do you believe the people adquiring casinos purposely want to keep the transaction in secret, so people won't freak out?

Have you ever seen a good service getting ruined by an change of their owners?
Let us discuss.

I can't recall of any instance in which, as a user, I'm made aware that the casino is changing hands. There could have been arrangements as to ownership stake but they were probably deals exclusively discussed within the management group.

Should users be informed? I don't think that's required. If they're also bankroll investors or have a stake at the casino aside from being players, perhaps they should be informed. But if they're just ordinary end users, they may not be made privy to such deals. What they'll be informed about are the changes that may directly affect them such as terms and conditions and other rules.

Let me begin by answering the last question first, I think yes, many of us on this board may or may not have noticed but I think a good example is freebitco, they did not announce a change in the casinos management but with their two major representatives on this forum going inactive till this very date, and the casino facing numerous issues with no communication to the users, many of us suspected and even have come to the conclusion that the management of the casino have changed, and it's possible that the new owners do not know exactly how to run the casino well.

When it comes to a business shifting hands, I believe it's the right of the customers to know this, doing such an important thing in secret is or feels like it's a total disrespect to the customers who have been loyal to the business with their time and their finance.

So for me, I would absolutely love to know when a casino I am gambling on changes hands, such will help me to be very cautious just incase the administration taking doesn't have a good intention as the one leaving.

It's true that casinos change hands many times and we never get to know.

Unlike businesses that are listed on stock markets here in the west, where large transactions have to be reported, and it's hard to maintain privacy unless some shell companies are involved, online casinos rely solely on offshore companies domiciled in jurisdictions where there's no obligation to publish anything about who owns a business.

Cyprus, Anjuan and Curacao are the main culpritss. Lawyer offices in these island nations make bank from licensing and housing "headquarters" for legal purposes. Of course when changes happen in ownership, you never get to hear about it.

I think it's already difficult enough to know who originally owned the casino; it will be even more difficult to know if it has changed hands. Typically, these are companies that control both the casinos and other businesses, many of which are conglomerates or groups, and as in any market, companies change hands without us noticing. It's complicated and frustrating when the new owner isn't as competent as the previous one. Only the company can decide to inform us of such a change; it's impossible to force them to do so.

I initially felt tempted to point out to Freebitcoin as an example for what happens when a casino changes hands, but then I changed my mind, as I don't really know if the casino actually suffered from a transaction of total purchase and I would need to go through hours of research to have a hint on whatever happened to it.
I used to be a Freebitcoin user, but that was very long ago when the original founders were presumed to be in power of the casino.


I am aware it is already diffult to know all the details of those who are the founders of a casino, as they do not usually keep an open public life as Eddie does, in the case of Stake. It would take serious regulatory changes in the laws of Curaçao and also other countries which are popular for casinos to get flexible licensing.
Also in other countries, like the United States and the United Kingdom, and some countries in Asia.

Exactly, we can’t even pinpoint who the exact owner is, so it’s likely we wouldn’t know if the casino changed hands. For some people, that may not be a big deal, but others are still curious and want to know what’s going on. Some don’t really care, as long as the casino has a good reputation. That’s why they don’t pay much attention to who owns it or whether there’s been a change in ownership. Most likely, even if it does change hands, the way it operates will stay pretty much the same.

The change of such services will come to public, we can know who currently become the CEO and it's top management. In banks, we can check their financial report, usually it also contain the structural managements. For custodial wallets, news are the fastest information.

While casinos, I don't see any news report if the management have been changed? ???

We can only know from the management who announce it.

When a casino is sold to either a new company or a new owner or somebody takes a majority stake in a company that owns a casino, their license must be renewed in every jurisdiction that gives a damn about casino licenses.So no, this thing will never be able to be done in secret unless they had a fake license in the first place or one in a country that doesn't give a damn about it.

Bottom line, impossible scenario for a truly legit casino!


Cyprus licenses are non-transferable; selling the casino makes the license null.

I've visited quite a few online casinos and I've never experienced anything like this. Or perhaps I just didn't know it was happening. If there were changes, whether to gameplay or other updates, I wouldn't think anything other than a change in ownership. I don't think it could be due to a change in ownership. Furthermore, I think if this were true, as you said, they would likely keep it a secret.
Furthermore, I don't think players, visitors, or users are required to know about this, so if it did happen, they would likely keep it a secret, or only certain individuals would know about it, not the players, visitors, or users.

When people notice changes at a casino, such as updates, I suspect few would think of a change in ownership; most probably just assume it's a normal update by the owners.

I have not yet experienced a change of management after an online casino was sold or something bad happened. But, I did experience an online casino that went out, and they did great before they exited, paying everyone with whatever was left in their account and reminding every gambler to withdraw within a certain span of time.

Yes, I think the new management should tell their patrons about the sudden change. Some will look for reasons behind it, but I think an e-mail would suffice, and it doesn't need a lot of information about what happened. How it happened will probably be the most asked question, as a new owner will now control everything.

I don't think it's really necessary. Even if a company changes admin or ownership, as long as it's still operating under the same name and license, they’re still bound by the same laws and regulations. So there’s nothing to worry about, this kind of change is normal. It happens not just in gambling but even in banks and other industries. Ownership may shift, but it doesn't usually affect the clients in any major way.

The casino administration is not obliged to notify about the change of management if the person is not an investor or shareholder. Therefore, I do not see anything negative in the fact that the player did not receive such a notification.

I have played in many different casinos and I have never encountered such a thing. Maybe there was such a process, but nothing came to the mail.

Totally agree with that. A lot of casinos out there especially the big ones, we don’t even know who really owns them. We just see the brand name. Most of them are run by corporations, and whoever holds the largest share is technically considered the owner, at least on paper. But even then, many of these major shareholders are silent investors. They’re not involved in the day-to-day operations and just have trusted people managing the business for them.

One of the sites that came to mind was Moneypot. I still remember how they powered the small casinos back then. They were at their peak when it was still in the hands of the original owner, but after the new management took over, it all went downhill.

I always prefer that they announce it, but it's understandable if they choose not to because it can backfire if the new owners don't have a good history or track record.

I think this type of thread has been created before but can't figure out where it is right now, Do you really think it's mandatery for casino to let their customers  know when a change of administration of service has happened? Well I don't think so. if such thing is communicated to the customers, it may reduce the number of gamblers in gambling site or will rase alot of concern in the mindset of gamblers knowing that their private information has been given to another service provider.

I don't want to know because knowing that will make me not comfortable.

Yes exactly.

No, Instead it improved. Although not in Gambling but I am talking about Whatsapp that was sold to Mark Zuckerberg.

Most registered businesses must provide public information about ownership. However, this isn't the case in the crypto gambling industry.
I'm not an expert, but I think that most crypto casinos operate under a "dummy corporation", that is registered in offshore islands with liberal regulations. How can you know about a crypto casino being sold to a new owner, when everything is hidden behind a "dummy corporation"?
To be honest, I don't care about knowing who the casino owner is and how many times the casino was sold to a new owner. All I want is good customer service and the casino not scamming me. If I don't get what I want, I just move to another casino.

They’re a corporation, and that alone is enough information. Once a business is incorporated, it’s no longer run by just one person, it already has its own juridical personality, and that’s represented by the company name. So not listing the names of the owners is totally fine since it’s not legally required. most corporations don’t publicly reveal who their stakeholders are unless it’s for marketing purposes, especially when the person behind it is well-known and can help attract gamblers.

As a customer, user and someone who entrusts my identity to the casino, of course I want to know that the company has changed hands, knowing information about the change of ownership is quite important because it can impact data security, service quality and main rules, the new owner will likely implement new, different policies and that is indeed their right but we also have the right to know and assess whether we want to continue using the service or not.

i think that it is a business survival strategy that most casino will not allow users get access to some internal administrative decisions so as to ensure that it does not chase their audience away when they find out certain thing that is going on internally in the casino. imagine that you started using a casino because of the reputation of the team that owns it and then you become aware that the casino has changed her administration and have now handed the casino to a less trustworthy manager. even if the manager has the ability and intention to take good care of the casino, just because you are aware of such change is enough to trigger you to exit using the casino.

as long as the change of administration does not affect the experience you have while using the casino, the there is nothing serious to be bothered about but if it affects you and you observe that it is no longer safe using their services, then there are a lot of alternatives to choose from that are offering legit services and that are looking for users that you can run to.

I believe no company is obligated to provide explanations for a change in management, rather than maintaining excellent service.
Perhaps it's mandatory in other countries?
In any case, a company's management and shares are easily available (at least in Italy) with a simple Chamber of Commerce certificate.
But I believe a player doesn't have to bother checking whether a casino has changed management.
Otherwise, investors should be informed, as is only right and proper.

I don't think that it's necessary to inform gamblers if a casino's management changes hand, what matters should be going concern. If they're giving same service as the previous management or imoroves their services then I don't have a problem with that. Every customers concern should be quality services nothing more, people who have a right to know are shareholders because they're people that has direct stake in the casino. It's not important to tell the gambling customers about change of administration because they might lose customers, some gamblers won't feel comfortable about that .

It doesn’t really concern us, and it’s not even mandatory for a casino to inform the public if there’s a change in ownership or leadership. Doing that might actually create unnecessary doubts,  not exactly a smart business move, in my opinion. So since they’re not required to announce it, they’ll just keep things running as usual.

But of course, if the new leader is someone like Drake, a big name, that’s a different story. A small casino could instantly become a major player overnight.
In that case, they’d probably announce it right away.

There are deals where the new owner purchases both the name to retain existing database. When Donald Trump sold his Atlantic city casinos to other companies the branding changed, including name and program. The new owner is to bring in his own people. To fill up for the players who would leave when the change begins. It's both sides.

When a casino changes ownership, users should be informed. You're trusting them with your money, so knowing who’s in charge matters.I’ve seen services go downhill right after a change, even if the site still "looks" the same. Support gets worse, withdrawals take longer, and the vibe changes.Keeping it secret might help short-term retention, but long-term trust suffers. Transparency should be standard in this industry.

It will be good if any reputable platform announces their exit before transferring their project to anyone. So that if the new owner go wrong, it won't affect the reputation that the original owners built but I don't think most platforms likes to announce it because they know that they might lose customers  if they do. Sometimes they announce it after some years or month.

I have not see a casino that transfered ownership but I have encountered different altcoins that did and the some of the projects died.

In the case of any transaction being done like Trump or someone like him, I would expect them to withdraw their name and their brand from the product or service after selling it. It will be always part of the deal, because those kind of people have a personal brand, that is based on their personal image and name. It would be counterproductive to them to allow casinos, beauty products, makeup, food chains to continue to use their personal name (which was the original one) if they do not have any involvement with the business anymore. Because when people sees a Trump Hotel, a Trump casino, a Trump gold course, or whatever it is immediately assume Trump and it's company have some major power/stake/involvement/responsibility on whatever happens, the quality of the service and products and the experience in general. I would personally never allow someone to use my image, my name and my reputation for money and I am not even famous.

Of course you want to find out, but that is the problem faced by the current user, if possible is certainly good enough for transparent casinos on the transfer.

Yes, I am quite sure that, it is the secret and reputation of the casino itself, sometimes with their first owner has a loyal investor and user, If the situation of the replacement of the owner will occur a massive change, it will make the second owner disadvantaged, as far as I know it is not a public agreement, they must cover it.

I have seen on the internet and news about bankruptcy casinos and switched to other owners/sold, you can see on Google, I have no right to publish here that is the privacy of others, which is clear I have read the casino service either after being sold or before.

I think it's better that casinos will let their customers that they have new owner and that it has changes hands already. At least they are transparent instead of their customers freaking it out once they found it later. And there have been cases as well with old casino selling their brand to a new owner. I can't recall the name but way back there are some practices about it and maybe in recent times as well. But there are also cases that there is a scam accusations on a casino and then they wanted to sell it. And then the buyer even though they know that the reputation of the casino itself is tainted, they continue and put a big risk. Or as you have said, a good casino suddenly turning into a bad one because of change of ownership. So that is also possible but I'm not aware of it.

No, that will be bad for the business. Most gamblers already have insecurity using online casinos, so hearing that there is a new administration could make them panic or assume every possible worst scenario. Even if the previous administration were good, they may think the new administration will be incompetent. Nothing scares a gambler to leave a casino than delay deposit and withdrawals., change in terms and privacy policy.

Most of the casinos that changed administration in this forum immediately went downhill. I don't want to mention names but they are many that went into troubles ranging from difficulty in withdrawal, inability to access the site, late response by support and many other challenges.  One of the oldest casino in the forum had that issue and are not able to come out of the problems till date. Due to previous incidence, any casino that changes administration will be observed for sometime before I made deposit there.

It’s rare for a casino to divulge if there is a change of ownership; that’s part of the deal. They don’t want disruption to their operation, as long as changes are gradual and the new owners focus on reputation and introducing additional features to the gamblers.

Gamblers are more concerned with the reputation, as the new owners will not likely divulge their identity so far all the online casinos I’m playing or have played, I have never read an announcement of a change of ownership, although there’s a possibility of a change of hands.

More than 90% of crypto casinos don't disclose their ownership, so people still use them for years without any problems. The casino can even change hands many times, and people who have been using the casino for many years won't notice this change. The most important thing is that the casino continues to provide good service to people. Don't steal or deceive people.



To be honest, I don't know what's going on in people's heads. Maybe they don't want to be popular. They may have many reasons, but the most important thing is that they manage the casino well so that all customers don't face problems.


I can't be 100% sure, but I suspect that FreeBitco.in has changed hands because the old managers have had accounts on this forum since the casino's creation, then they disappeared and new accounts appeared claiming to be casino managers and even if you ask them to enter the forum with the old accounts they refuse and the casino has had many problems, this could be a sign of a change of hands.

I think thats possible scenario. There are cases probably like this that a gambling company changes hand and no one was even aware of that theres a new boss in town. Likely because this casino are anonymous in nature and I think divulging to users isnt one on the plan if ever it has happened. Why to say it right? If they feel nothings change at all. Unless theres a specific contract or disclose term on that.

Change of admin but the casino name stays the same? No big deal. There are internal things happening behind the scenes that we don’t really need to know, that’s just how they run their business. As long as we’re still getting good service, it doesn’t really matter who the new owners are.

And if you’re worried about your personal info, like KYC data, well… if the casino is regulated, the law will go after them if they mess with us.
So that’s not really our problem unless they’re shady.

As long as the name of the casino stays intact it means that the regulations are still the same even though there's a change in administration. But when it's been sold out and the name changes it might be a different thing entirely, In some cases you might not need to worry about your personal information but in most cases you need to worry about it, good services can be ruined by a different owner

It can be a big deal for some players because when the casino is changed on its ownership, people may a bit skeptical about the new owner.
No guarantee that the new owner will be as great as the former owner, trust is earned not bought so even if someone bought an reputable casino, people will not have the same trust as before until they can prove it themselves.
For this kind of case, if the casino where I used to play is sold and own by a new person, I'll stop for a while until I can see that the new owner is good enough to trust.

That doesn’t sound guaranteed at all, at the end of the day, the regulators still matter. There are casinos that get licenses from jurisdictions with very lax enforcement, so they can easily get away with shady or even illegal activities. And let's not pretend it hasn’t happened, there have been reports before of casinos leaking user data and it ending up on the dark web. The bigger question is: how do you even deal with that if it happens to you? Because honestly, I haven’t seen any solid news about casinos getting caught or penalized for doing that. So, it’s a real concern.

For some reason, we may not get the information of a possible change of hand in the management team of a casino, but most times some of them announced this change to the public, I think majority of the reputable ones make announcement about theirs selling and even the new CEO will publish their own operational guidelines to the public.
I think only those casinos that have intention of committing some crime, will not make public announcement, so as to pull up an exit scam on the users, so we need to be careful and steadily following up with update and when service declined we should spot them immediately.

I like this idea for transparency purposes however there’s no benefits for the casino to do this especially if no one will know the transition of ownership since it happened in the background.

Freebitco.in is the most popular casino that recently experienced this although there’s no confirmation for this but the changes is very noticeable.

Betnomi is the other casino that suffer collateral damage when the owner already wants to get out of the casino business. This transition should be transparent imho as a player.

Gamblers want to know if a casino they use changes hands. But only a few old owners will announce this on their site. New owners may not tell that a casino has changed hands. We can not blame them because it is up to them. If they are concern with their business and want to grow their business, they should announce the changes to their members.

After all, gamblers will not mind if the casino changes hands. They want to have a good service while they are playing gambling. That doesn't matter to them to see the casino owner change. But if everything turns out badly and no explanation from the owner or representative, gamblers may leave the casino and will not back.

As you won't know the actual happenings behind what is happening about the casino's ownership, gamblers are only relying on what they will read from what the casino will publish. Very rare that a casino will disclose the change of ownership of the casino. But you can always get some updates on their social media channels or the site itself. If there's no information, we usually assume that there's no change of administration.

But we have seen that here in the forum, some sites disclosed that there's a change of ownership. On this note, the new owners should also clear out issues if they are inheriting the complaints of their previous customers. Because it is always best to start with no issues or complaints and closed all those controversial complaints.
So if you want a clear start, it is best to start a new site so you don't need to carry the burden of the previous admin. That is, if there are so many issues left. But if the reputation is good, then, it is also ok to continue what has been done by the site.

Actually, The only time the casino might announce change of administration is when the casino reputation is already bad while the new administration has good reputation to rebuild again what was once lost reputation of the casino.

Betcoin.ag is perfect example to this one since they manage to regain their reputation after a change of ownership on the casino (correct me if I’m wrong).

But in reality, casino will not disclose this kind of information to the public if they want to have a smooth transition.

Some people will tell you that they had rather built their own website for gambling than acquiring from an existing one, but in case of this happening to the casino we use, the seller may not have such intention to harm or use our information with them against us, the same thig we cant be rest assured with those taking charge, but when we make use of a reputable platform, they wouldn't thought of this at first place, because for them to have intended to put out of operation and make a change in such manners shows unproductive efforts operating a casino.

casino platforms are usually private companies, so users will never know whether the casino has changed ownership or not. however, personally, i don't really care about that. no matter who the owner is, the most important thing is the quality of the services they offer. if there’s no difference in the quality of service they offer, i’ll continue playing on that platform. but if there’s even a slight difference, for example, longer withdrawal processing times, fewer bonuses, and significantly more complaints from other users.. this should be a consideration for switching to another casino, why stay at a casino with such poor service quality when there are more options offering better service.

The problem is, if the casino told its customers about this, I'm sure everyone would want to know who the new owner is. If the casino has a good reputation, gamblers might stay, but if the new owner has no reputation, gamblers will likely leave. Such matters are highly sensitive and shouldn't be made public to ensure business continues to operate smoothly.

A change of administration is something that you cannot find in legit casinos...A casino that has built reputation and known for transparency over the years can't just sell out to a different company because this can expose the privacy of users. A lot of people might get uncomfortable with this due to the fact that their informations are on that platform..but even if this happens on a reputable casino there's nothing to be worried about

Sometimes it's good when bigger company with more resources take it over. But obviously it's going to be a different service under different management. Only thing we can be sure of is that new company wants to make profit from it.

Ohter than that, new company's values and policies are most likely going to be somewhat different. Only thing that stays the same is the brand and the userbase, because that's what they were sold in the first place (with the infrastructure connected to that brand).

If new owner doesn't see value in some aspects of that infrastructure, they will cut it out or find third party that gets it fot them cheaper. That's where the decline would start from.

I understand the fact that it's a public business, and they're serving the masses just like the commercial banks that you made mention of, but they also have their privacy functions which, regardless of how much money you patronize them with, does not give you control to snoop into it. Just like they can't tell you how much of your money that you can patronize them with, or control how you spend your funds in their domain.
It's not a common practice, at least to the best of my knowledge. All thanks to the licensing organizations that we have -- if anything goes south, they're responsible to sort everyone that gets affected from the downpay.

Of course, I would like to know when a casino changes ownership because it could affect the services of the casino negatively or positively. Knowing the new management will help in researching them to know their capacity and past records to ascertain or predict how they might manage the new acquisition.

It has to be kept secret because many customers might ditch the service especially if the old management was doing a good job. But it could also be good if the new management has a good track record of offering good service.

Many good casinos with a good reputation have been mismanaged by new leadership. This happens when they are inexperienced and greedy.

Alerts to the public that a casino management has changed and especially when it is from a known individual in the casino business to someone who is relatively new and unknown can cause instability and uncertainty, it can cause a lot of fear and make gamblers in the platform start considering switching to another platform that they are sure. Change of ownership sometimes may bring change of policy, change of Staffs and even change of quality of service and sometimes gamblers do not want to be caught up in the middle of all this when they know that they have another casino that they can easily just switch to and gamble peacefully.

For this purpose, if a casino is changing ownership, I don't think there is a need to overly make it public, unless the new owners are old players in the casino business.

I`ve seen how services were ruined, but it had different reasons, not only change of the owners.
If in my favorite bakery change their owner - i even wouldn`t know about it and i wouldn`t care about it. If he wouldn`t change the baker. :)
For me it doesn`t matter why any service falls down. If it`s quality is not enough for me - i would change it. Announcement about owner change for me would be a signal that it would be better to decrease bankroll and be more attentively in this casino, but it doesn`t make me change it immediately.
Summary: i wouldn`t care about the owners but i would change the casino if it will decrease service for any reasons.

If you have complete trust in the platform you’re playing on and suddenly there’s news of change management, you will have second thoughts and will observe first if there’s a policy change or how they treat their players.
That’s natural for gamblers or customers; they like to know first if the service will improve, deteriorate, or remain the same.
This is the reason why, on many platforms, it was kept hidden and only announced after a few months, trust is not inherited or transferred; it is earned.

The point is right there on your response, deal makers want the best for their clientele and if they can convince Trump on a deal involving buying his company and still retain the name, it'll help build clout around the business for the new behind the scene CEO.

However, I don't think Trump would do that to his business considering what you've said, but most successful business men tend to allow it go that way, so that people won't think they've gone bankrupt for selling out few more companies.

It seldom happened because they bought the company to make a profit from its standing and reputation in the industry; therefore, the least they could do was to ruin the company, unless they didn’t know how to run it.

When it comes to casinos, they will not announce a change of hands; casinos are a trust-based platform, and an announcement of a change of ownership would cause doubts about their reputation.
Gamblers do not want to play with doubts in their mind.

If there is a change of hands in the administration of a casino, IMHO, it's very important to let the users know about it.

Because they might be surprised by why the quality of the service has changed. At most times, there is something to do with how the new management manage their business.

And in confidence of the former administration of these casinos, that's why many users are also staying on them. With the trust and reputation that's built over time, that's why they're sticking to them.

I'm not sure, but if a casino changes hands, this change should be announced somewhere because it's a matter of transparency. Also, I don't think the former owner would agree to continue being associated with this, since it's a responsibility that no longer falls to him.
Although, generally, in cases where this happens, there shouldn't be many changes, unless it's for the better. Otherwise, it would end up being a bad investment over time.

I have never heard or read anything close to this anywhere that change of hands affected the performance of a casino but maybe we the users are merely here without clue why our favourite casino all of a sudden begins to give issues that we don't have clue about, and this a topic that I think is very necessary maybe it could be the big issue behind the  scenes that we have no knowledge of.

Furthermore I think publicizing the changes will be an obstruction to the casino hence they might follow your perception of not making it public what is happening in the casino board of ownership or management.

Yeah, that will impact the new administration if there is some sketchy and bad past of the new owner.
If there is money involvement to any issue that this person has been involved with. Even the past reputation of the casino is good for the newers.
Many of them will start to think of pulling out their funds and will gamble somewhere else because they don't want to see someone managing a big business with some bad past. Although people change and it's a normal past for many but, just an assurance of these gamblers that wants to take care of the operation better will not change their minds.

Since it’s an announcement, it could easily be misinterpreted by gamblers. Like, what if the players are already satisfied with how the casino operates, then suddenly there’s a public statement about a change in ownership? That might make some of them doubt whether the same level of service and trust will continue. So honestly, it’s not really a good idea to announce it publicly unless required. It’s not even necessary and could just come off as bad PR for no reason.

I agree with you, some gamblers might be enjoying a casino not really because it offers the best services as desired but because they have some level of trust on someone, maybe well known management or ownership in the hands of someone who has gain trust in the industry hence making such changes with an announcement could be terrible if the gamblers aren't familiar with the new management or maybe some may have experienced downward changes in casinos as soon as there is change of hands and would panic about that.

The main reason why the change of administration aren't revealed is that most people like drop and change casino but if it's hidden there are all possibilities they gambler would keep using that gambling with any changes, and of course it is a contract between owner and new owner which it doesn't for any day affects the users or gambling who are using that gambling.

So times when ownership is change they don't change operators and employee because those are people who are actually running the casino then new owner would to also take of all the activities of the previous owner to enable them remain of scale of stand which they usually operates normal. But however, whenever I am in communication which such casino or notice that there are changes I wouldn't hesitance to direction to more trusted and reliable gambling that is held or operated by real owners.

This has never been announced before and email their said gamblers to know about the change of hands but since they have already build trust they may not want to change casino because they values it very much reputation has been establish, unless when customers began to have strange issues on the gambling site or changes in terms of Services without any announcement to draw the attention of the general public to know their recent changes.

Not necessarily, there’s no contract stopping them from revealing the new owners, because once the business is sold, the previous owner has no say anymore. It’s just that there’s no real need to announce it to the public. It’s an online casino anyway, we only deal with the website and its games. Most players don’t even know who owns the casino, and honestly, we’re not really interested in that as long as the platform runs fine.

It's not advisable to tell clients that management is changing hands, especially if the management maintained a good relationship with clients, else there may be panic among clients and they would be on high alert for the slightest fluctuation before running away.

It's important that the new management has the required skills to maintain the standard and most importantly change should be a progressive activity and not instant,  customer care representative aren't good to be changed fast even with a new administration since they're the information channel to and fro the company.

And I never wondered who the owner of the casino is. If any aspects related to the operation of the site appear, you can contact technical support. There were several such cases. Usually everything was resolved promptly. Every business has obstacles. You can't do without it. This is especially true for online sites and similar areas. Technical difficulties are quickly dealt with by specialists in this field.

Everything depends on the administration, what kind of new one will come in. If the new managers are good administrators, it will benefit the casino. If the management becomes worse than the previous one, the result won’t take long to show, because even if users don’t know about the changes in leadership, they will feel it as a result of using the service.

And this is the reason why casino usually hide this information to the public so that the current operation will not be halted due to doubt on the new management.

Honestly, casino sometimes announce the new ownership after acquisition if the predecessor reputation is not good so that players will have an idea that the casino is having a fresh start and usually backed with different bonuses and rewards for players.

Personally, I don’t care much about this info since I don’t leave my funds on the casino. If there’s bad changes I will surely check it first before I deposit.

I don't think most players are interested in the change of ownership, but high rollers have their VIP managers who keep them informed about everything... I believe that these managers take these strong players with them to another casino. That's quite normal, anyone who spends a lot of money on gambling wants to be safe.

Most of us like transparency, but still, this is all the crypto wild west and it's difficult for us mere mortals to get some important information. Simply said, many things are reserved for whales & big bosses.

Even the original owner we don't know, let alone when it changed hands, it's difficult to know, so it's not important to know about the casino changing hands, the important thing is to stay alert.

I don't really understand this, but I think keeping it secret is more about security and privacy, also because there is no rule that requires publicizing the change of hands, it is not mandatory to publish it either.

I only know a very trustworthy casino become a very annoying casino like freebitcoin, don't know if they changed hands and that's the cause, but I think without changing hands if the owner has no motivation to maintain the reputation of the casino becoming a scam is possible.

I meant an important percentage of people would withdraw all their money from the casino and even stop using it if they realized the service itself had a new owner who they do not know from anywhere and has no reputation within the gambling world. To me it sounds reasonable to assume the new owners wanted the sellers of the site/casino to avoid mentioning the change of ownership so there would not be a escape of liquidity and massive withdrawals.
Also, it is true it is not mandatory for casinos to make such information public, but it is obvious there are many gambler who would like to have a chance to decide whether they are willing to give a chance a completely new team with their trust and money or withdraw and move on in order not to take any chances.

I think that's not on the gamblers to know who is the new owner or the new people handling the business, sometimes we only get curious if the people around us change, maybe because of familiarity, also it is for the new administration to just announce who is the new in charge, but sometimes its just internal only what i mean is inside the admin, since we are just gamblers there transitions are just for them but for us, we just to gambling.

A casino can formally change hands, but that may not necessarily mean a change of actual ownership and administration. Moreover, sometimes there might be stability, but suddenly someone decides to perform an exit scam.
So, to me, such information wouldn't be that crucial, and I also don't think there's a way to legally oblige casinos to do so.

I would definitely like to know about the casino owner change. When the ownership of a casino changes, some new rules of that casino or gambling platform may be replaced. This is normal because not everyone has the same business strategy. There may be changes in the RTP, withdrawal rules and even the preservation of KYC related documents on the casino platform. It's important for every player, not just for me, every one should be aware of when a casino platform changes its owner.

I know a few examples and the results are as varied as possible. Some ownership changes went smooth and the site operated as expected. Some have ownership change and improved response while many of them even went downhill, turned into a scam or closed off.
The reason for ownership change could also have an impact on it. The reason most independent operators are give are their lack of time in maintaining the site or trying to focus on a different or bigger project. While some of them are true with their intentions, some even sell it as its not breaking even the expenses. When the ownership goes from less active admin to a more active one or a company, the overall results had been satisfactory.

If they pull an exit scam, the first thing we’d think of is going after the company and suing them. But in reality, that rarely happens because most of us don’t have the resources to fight a legal battle. Usually, it’s the government that takes action, and that only works in our favor if our accounts are fully KYC-verified. That way, we can be identified as legitimate victims, and if the government manages to recover the funds and sanction the people behind the scam, there’s a chance we’ll get a refund.

Though it's been long since I hear that any casinos sold or transferred ownership or management to another team, probably the casinos are now becoming more profitable that they don't have to sell again, but I believe that the reason why some of them doesn't announce the management transfer is because they don't want to lose customers since people might be skeptical about the efficient management of the new team, it might not really be because they have intentions to scam the customers.

Any time when the administration of a gambling company changes, its users are bound to know about its details. At the very least, all its users should be notified through a posted notice on the gambling website or an email stating the changes.

You know why this is important? This definitely affects the users especially if there would be a change on the terms of services. A change in administration entitles the gambling company to craft their respective ToS. This could very much be beneficial or prejudicial to its users if no notice has been given.


If a casino does not disclose any change in their administration, then that should be a sign for its users to migrate and transfer to another casino. The very fact that they kept something in private which should have been disclosed in public reflects their true nature at the onset.

Yes, one casino that comes to mind is Nitrobetting. If I remember correctly, years ago, they were a really good and reliable casino(at least from what I have read), and their service started going downhill after they changed management. Right now, there are a lot of complaints against them about almost nonexistent support and gamblers waiting months to get a portion of their withdrawal, and I even think it is only a matter of time before they pull an exit scam with all the BS they are doing to the gamblers that play on their gambling site.

You would probably see this in the news especially if the casino is a huge one. They might report how or why the casino changed admins. Did the new owner buy the casino or were there lawsuits involved.. those kind of things. But honestly, I do not think a lot of gamblers care. They will only care once they notice a difference in the casino. But otherwise, if the casino retained their performance it should not be a concern.

As we all know, a casino is a business venture and a very sensitive one for that matter, hence the mou between both parties to keep it a top secret because if the community hears about it, it would cause a roar and possibly a decline in customers base as the users would not feel safe and secure as there is a change of hand in the system administration. When an organisation changes hands, the one thing to detect is a change of policy, they might not change staff or workers becasue those workers already have reputation and influence over the customer and consumer base so it would be disasterous to change them but rather the only thing the new owners does is to change policies which would keep them all binding to and only smart people are able to detect such quickly.

In most cases, where there is a legal lawsuit or other government cases as it relates to taxation or otherwise, some casino or organization changes administrative head to show how serious they are with their business till the case is fully settled, paving the way for the government to finish their investigation. And if they feel like it, they bring back whoever was there, but if not, they continue with whoever took over.

I don't know about casinos but entrepreneurs generally, it's actually true.Founders and original business owners naturally have a personal vision for their brands that's why when they're gone, their bgoals becomes faded and undone.The new management can implement limiting factors that are contrary to the marketing visions and quality.

Maybe it depends on the situation of a casino, for example if a gambling casino platform is facing many issues and they are not resolved, and suddenly there is a change in management
at the casino, I think they should just update their players or their online casino so that their users are not disrupted or damaged.

But if they don't update their players and they have worked out a solution or addressed the issues that have arisen,
I think it is okay even if they are not informed.

If I am a regular at the online casino and it has affected my gameplay and enjoyment, I would be concerned about how it is affecting me directly. If it's not, I think it would be okay and irrelevant to me even if it changed ownership.

The next thing I'm thinking is that once it changes hands, of course,, there would be possible policy change,s, and it could affect thcasino's complianceno. Maybe there would be updates with KYC or something.

If it's a kind of temporary change because of the situations that you mentioned, I believe they will later replace the initial person that was there before but that's after things has cool off and in such situation  they might not really announce that they changed administration. You are right about what you said.

If you run casinos in most regulated markets like USA or Europe are required to inform the licensing bodies of ownership changes, regardless of whether these changes will be announced publicly or not. Therefore, though the same needs to be done so that the new operators get identified and cleared after integrity and AML checks, the fact that no legal obligation to broadcast these changes publicly hinders, by default, transparency and thus hurts the level of confidence customers have towards them. However, this is the case with most of the occasions that the quality of service offered by a casino declines following a takeover, especially in scenarios in which the new owners are not so forthcoming to share their identities and their business with the stakeholders.

What you said is correct if the licensing body is strict like the one in US and UK. The problem with license provider like Curacao usually doesn’t care much about customers since they handed easily license if the casino has money to pay for it.

There’s also white label services for online casino nowadays that let multiple casino use same license which is very confusing especially if they didn’t acknowledge connection with other casino that use same license.

Including the ones that don't concern customers? I think you are over exaggerating things here my friend, because there are so many updates that these casinos and banks altogether applied to their service and it doesn't even affect customers because they don't need to alert anyone.

The only update on services that I feel it's better for customers to know is the type that will impact their games or their balance, the lowest one should be change of how customers dashboard will look from now all, anything else is asking for too much.

Changes in rules and regulations is the first most important one, follow that some changes on the platform that concerns the users, that's all, any other thing doesn't count.

It is not a public concern to bring the negotiation of two parties deal like that to the awareness of users. It is partly on the prevention of demarketing just as you said and personal reasons.
Users of the platform may be skeptic of the new administration reputation and terms of services. But to the late notice of the users, they would not panic after learning in the midterm that the notable owner is no more in charge while you are still being served with the services or even better from the new administration.

If the new administration adjusts the companies terms of services that may not be suitable for most users, the company will be at it own risk but instead, the new administration tend to advance in their services which literally take users minds off to be attracted if it is a new or the notable/previous administration that is still handling the casino company which they are playing on.

A change of ownership can be a very dangerous and turbulent time for casino users. Looking at it a slightly different way - a popular and profitable casino should be a gold mine that will keep on providing for the owner with minimal input if it can afford to cover a management team. Having that in mind, you have to wonder if it has been poorly run, which could mean hidden losses, or it has yet to reach that critical mass of users that would make it self sustaining - both would indicate that a buyer will end up in a struggle, doing all the hard work to grow it after purchasing for a large sums. From a user perspective you probably want to keep a bare minimum of funds in any casino you think has gone through a change of ownership in the last 6 months, in order to protect yourself.

As in other businesses, the change of management is announced when the business was previously not going well, so that customers know that there is a fresh start. The problem is the opposite, as seems to have happened with sites such as freebitco.in.


This is speculation following on from the above. Many people attribute the disastrous change that has taken place at freebitco.in since a year ago to a sale of the site, and that the new team are quite incompetent. It's something we can't know for sure but I think if there is such a change we should know about it. If it were a regulated site in European countries, even if it were not advertised, it would be on public record, but in cases like this we are sold out.

Maybe we may have to occasionally read on the terms and condition to know incase of any change, whereas as for change in ownership or transfer as the case may be, i expect them to make this a public notice to their users, but they may fear some may eventually go and leave them to consider for another platform, all these happenings and many more are part of the reasons we always advised that people should not gamble with the amount of money they cant afford to lose, because it may cost them a huge trauma when they discover that they cant enjoy a particular benefits due to violation they are not aware of as stated in their policies.

Of course, many users do not want to strain themselves and read new rules every time, because players came here for adrenaline, excitement and emotions that they want to experience after a hard work week and family life. Usually this is the place where there are no rules and the player just bets to win money and feel like the king of life, at least for one evening, and it does not even matter that he will lose more later, as intended in the casino. In fact, the casino should somehow more simply explain to users about the changes, for example, with the help of cartoons or simple videos that take 1 minute and do not bother users very much. This is just an idea invented on the fly, of course, you can come up with something even better, but the trouble is that the casino does not really need it.

The sale of a casino or any other licensed business cannot really be done in secret, there is paper work involved, plus the new owner would have to apply for a new license, so i am sure that the necessary authorities must be aware that there's been a change of ownership.

That said, ordinary players might prolly not know that, except they do a little bit of research into it. Some of the services we suspect were sold and from then on went downhill may not have been sold, and it could be that the owner got busy with another project and was slowly abandoning it.

I think there are some legal restrictions that prevents these casinos from informing their customers when ownership of the casino is about to change hands. With my fair knowledge of company acquisition and merger agreements, these things are usually done in closed doors to avoid causing panic to the general public. I believe this too applies to the casinos.

I can remember when a certain bank in my country planned to acquire another bank in the country. Somehow, the information leaked and news went round that bank B was about to close down and run away with people's money. There were lots of panic as people began to transfer their money to other banks. Competitors made use of that opportunity to distract the already existing customers and the bank to be acquired lost lots of customers before the acquisition process was concluded.

No good business will make this information public even though we all deserve to know. Nothing stays hidden for ever, so, as a gambler, if you notice anything unfavourable, you leave.

If a casino is changing hands on the administrative coordination, that is a discrete arrangement while maintaining the loyal customers available to stay with them, any sudden announcement on the type of games available, the bonus points, and the rest will gradually be replaced significantly depending on the budget on the new administration cartels.

It's not proper to make such announcement public as it may chase away old customers, let's not go far, OP is already taking the step of running away immediately you dig deeper what happened and you found out there is a change in owner of freeBitco, you see?

This fast sudden dismissal of existing gamblers plays out that gamers are in a casino for whoever runs it, how they operate, and the policies arraigned to suite their needs. When that stops they'll probably go out to get better services, that's if the new admin doesn't make policies that go their way.

It is very important the users or the gamblers on a particular platform are aware whenever such changes are made on the casino because the credibility of the casino has got a whole lot to do with the management of the casino in most cases there are people who when the gamblers get to understand they are incharge of r he casino,  they  will get scared for their money and may want to exit because they feel unsafe at that point and there are others management that means credibility to the gamblers that is why it is very important to some gamblers they know who is managing the. Casino.

I have not been part of a change of hands with no prior notice yet.  Considering all the other people who replied here mainly saying the opposite, I have to consider myself lucky.

Not being told is a really bad thing.  I like knowing who is responsible for what ever happens, considering it is a centralized service.  In the few non gambling related such events of administration changes, I typically prefer to rather sit back, retreat from the scene and wait to see what happens next.  You never truly know what comes with the change.

More over, it is very rare that people sell their business to a new administration while not caring that much about the profit.  See Elon Musk, he did not only purchase Twitter.  He rebranded it, he fired people, he changed a LOT of how it works.  This is what I rather know and see before I re join the crib or simply never come back ever again.

There's no such keeping secrets of when a casino has been handed or sold to a new administration. It's just a private transactions between the respective parties so, it'll be of no essence bringing it to the public as the public opinions won't be a key derivation to their deal.
While at some point when the deal has been matured and executed, the news maybe spread out there in the air for public awareness. So if there has been any casino or gambling platform you know that is now under control of a new administration, make your research and you will see the informations about the previous owner and the present owner being publicized in the internet but don't expect a direct involvement with the platform users.

I don't understand why the administration shouldn't let the customers know when the website changes hands. If my team is behind a certain casino and I sell the website, I would let people to know that the casino changed the administration, because if I built the trust and the new owners ruin it, it will also ruin my reputation and in business there is nothing as valuable as the reputation.

I haven't seen many cases of online casinos changing the administration but I know a few. Betcoin.ag had a bad reputation, they changed the administration and announced it here. Bustabit changed the owner and they announced it here too. I would love to see which casino changed the administration and didn't announce it, can you name a few, please?

Well, what you say is very true It's always good to make the analogy with casinos , You have to have a great love for the business and be able to move forward with it as many can , it requires a greater degree of commitment, Of course, it should be said that it changed hands, owners, to see what changes there are, whether favorable or not. The Internet company you mention is the perfect example In the past, that has happened with some casinos, and the little I've seen is that the service has Degenerated a bit.

You are right, If the casino is still planing to transfer ownership to another person, they might not seek the public opinion but it is very important that they should also inform the public after it has been done. Sometimes is even good to make the announcement before hand, to tell the customers that on a specific date, their business will be transferred to a different management, period. They are not seeking a public validation but trying to inform their customers about it.

In short the casino or gambling site users opinions doesn't count in this case because, it's a private deal between the outgoing and incoming administrators.
It's absolutely of no essence if not effortless of considering public opinions in this circumstances because they don't have a single right talk more of airing their opinions.
One thing certain is that after the deal is sealed, the public will surely be notified. So users can also be familiar or know that new administration has been emerged just in case of necessity with the casino's and their services.