Bitcoin Forum

Economy => Currency exchange => Topic started by: pginvest on January 04, 2012, 10:13:59 AM



Title: Intersango
Post by: pginvest on January 04, 2012, 10:13:59 AM
IS there any problem with intersango?
On 25th December requested a SEPA Transfer and till now... no money (it was not much... was to try the service... but its MY money)... not any notice from them.
Yesterday send them a support ticket and no answers till now.
Should i say goodbye to my money? and never use intersango again (and write the respective review on my page)?


Title: Re: Intersango
Post by: randomguy7 on January 04, 2012, 10:40:26 AM
Does the transfer show up in your bank accounts transaction history? I trust Intersango but it seems their banking account is on some sepa/banking blacklist. Some people (me included) who tried to send them money got their sending transaction rejected by the own bank. I had to redo the transaction to make it work.
If your transaction does not show up in your bank account, you should call your bank and ask what happend.


Title: Re: Intersango
Post by: pginvest on January 04, 2012, 10:45:53 AM
Does the transfer show up in your bank accounts transaction history? I trust Intersango but it seems their banking account is on some sepa/banking blacklist. Some people (me included) who tried to send them money got their sending transaction rejected by the own bank. I had to redo the transaction to make it work.
If your transaction does not show up in your bank account, you should call your bank and ask what happend.
Thanks for replying :)
Nop, it does not shows up there... i can't call my bank because i don't know if they send me the money.
I can't redo the tranaction because the money was already took from my intersango account :(
It was the first time i requested a payment...


Title: Re: Intersango
Post by: randomguy7 on January 04, 2012, 10:48:06 AM
Does the transfer show up in your bank accounts transaction history? I trust Intersango but it seems their banking account is on some sepa/banking blacklist. Some people (me included) who tried to send them money got their sending transaction rejected by the own bank. I had to redo the transaction to make it work.
If your transaction does not show up in your bank account, you should call your bank and ask what happend.
Thanks for replying :)
Nop, it does not shows up there... i can't call my bank because i don't know if they send me the money.
I can't redo the tranaction because the money was already took from my intersango account :(
It was the first time i requested a payment...

Oups sorry I misunderstood you, I thought you transferd money TO Intersango.


Title: Re: Intersango
Post by: molecular on January 04, 2012, 11:19:36 AM
IS there any problem with intersango?
On 25th December requested a SEPA Transfer and till now... no money (it was not much... was to try the service... but its MY money)... not any notice from them.
Yesterday send them a support ticket and no answers till now.
Should i say goodbye to my money? and never use intersango again (and write the respective review on my page)?

I suggest to not worry for now. Intersango is a small exchange and they don't have an armada of people working through things.

I've been helped by intersango support three times so far. Twice in a very quick manner and once it took a little longer.


Title: Re: Intersango
Post by: pginvest on January 05, 2012, 04:15:36 PM
Got a mail from the intersango support.
My request was not sent(missed/lost). Said it will be sent in the next batch. Lets hope and wait.


Title: Re: Intersango
Post by: sonba on January 06, 2012, 11:17:40 PM
Well, I can defintely vouch for intersango. They have always solved any problem I had really fast. Don't worry about your money - you WILL get it :)


Title: Re: Intersango
Post by: molecular on January 08, 2012, 04:19:38 PM
status?


Title: Re: Intersango
Post by: pginvest on January 09, 2012, 09:58:08 AM
Nothing till now...  not even appears on my bank status for verification...


Title: Re: Intersango
Post by: phantomcircuit on January 09, 2012, 10:03:22 AM
I got about halfway through them yesterday when our banks website went offline

will resume momentarily


Title: Re: Intersango
Post by: pginvest on January 09, 2012, 10:19:47 AM
Phantom, thanks for the update.
As soon as i get the money i'll write a review here and at my website.
Thanks


Title: Re: Intersango
Post by: pginvest on January 11, 2012, 11:06:09 AM
Nothing yet... :/
Not even on my bank unconfirmed balance...


Title: Re: Intersango
Post by: VPoro on January 11, 2012, 01:53:55 PM
Any word on this? I also have an SEPA withdraw stuck in Intersango since 31.12.2011...


Title: Re: Intersango
Post by: pginvest on January 11, 2012, 01:56:39 PM
Got another message from Patrick (support) lets see now.
They were requesting my BIC.


Title: Re: Intersango
Post by: VPoro on January 11, 2012, 02:41:41 PM
I just had a chat with them on IRC, had a very fast response and my money should be sent now :)


Title: Re: Intersango
Post by: pginvest on January 11, 2012, 02:45:19 PM
Hope they do the same to mine...


Title: Re: Intersango
Post by: phantomcircuit on January 11, 2012, 03:44:55 PM
Hope they do the same to mine...

Done


Title: Re: Intersango
Post by: pginvest on January 12, 2012, 08:04:57 PM
Payment received today. Although i think i had some extra fees. But already got it.
Going to try the service once again to see if it delays again or if its fast (as i hope).
Thanks


Title: Re: Intersango
Post by: sonba on January 12, 2012, 10:24:14 PM
last withdrawal request arrived on the same day, within 4 hours - no clue how they managed that speed. Respect!


Title: Re: Intersango
Post by: pginvest on January 12, 2012, 10:48:05 PM
Mine was next day... and i'm from Portugal...


Title: Re: Intersango
Post by: jago25_98 on January 14, 2012, 06:27:24 PM
"UK Transfers

UK transfers received on or after the evening of the 9th will be delayed.
Transfers made now will bounce back to your account.
Jan 12th: We will be meeting with the account manager tomorrow.
Withdrawal requests will also be disabled.
Jan 13th: delay will be at least until monday"

SEPA might be an alternative


Title: Re: Intersango
Post by: pginvest on January 15, 2012, 04:13:42 PM
In a few days i'll give intersango a new try... lets see how it goes
I'll post here and at my webpage the review...


Title: Re: Intersango
Post by: jago25_98 on January 15, 2012, 05:01:03 PM
In a few days i'll give intersango a new try... lets see how it goes
I'll post here and at my webpage the review...
***Please be aware, it's not working right now***
Definitely with UK deposits. Not sure about the Euro


Title: Re: Intersango
Post by: Coinbuck @ BTCLot on January 15, 2012, 05:05:05 PM
Euro is working fine.


Title: Re: Intersango
Post by: pginvest on January 15, 2012, 05:25:15 PM
In a few days i'll give intersango a new try... lets see how it goes
I'll post here and at my webpage the review...
***Please be aware, it's not working right now***
Definitely with UK deposits. Not sure about the Euro
As i've posted, they send me my payment.
Before any transaction i'll do a site/forums review in order to see if there is any problem and the use it again.


Title: Re: Intersango
Post by: pginvest on January 30, 2012, 05:34:34 PM
on 24th January requested a new withdraw.. still waiting... lets see if i have news soon...