Bitcoin Forum

Economy => Trading Discussion => Topic started by: Maria on January 07, 2012, 10:32:21 PM



Title: MTGOX Username or Password Invalid!!
Post by: Maria on January 07, 2012, 10:32:21 PM
I use your service everyday and I have transferred  more than 10,000 BTC this month alone. Why the fuck am I getting this message now from you? I need to access my funds ASAP and sent an email to info@mtgox.com and got a reply saying you do not work on weekends anymore. I can not wait until Monday for you to solve this issue for me. Did you GOXED me again?

Maria.


Title: Re: MTGOX Username or Password Invalid!!
Post by: koin on January 07, 2012, 10:39:34 PM
I need to access my funds ASAP and sent an email to info@mtgox.com and got a reply saying you do not work on weekends anymore.

some times magicaltux is active in the #mtgox IRC channel during a weekend.  you'll need a ticket # first though: https://support.mtgox.com/anonymous_requests/new




Title: Re: MTGOX Username or Password Invalid!!
Post by: DeathAndTaxes on January 07, 2012, 10:40:38 PM
Maybe you got hacked and the hacker changed password to lock you out.


Title: Re: MTGOX Username or Password Invalid!!
Post by: repentance on January 07, 2012, 11:06:30 PM
Anyone who needs immediate access to their funds shouldn't be using MtGox in the first place.


Title: Re: MTGOX Username or Password Invalid!!
Post by: Maria on January 07, 2012, 11:28:22 PM
I need to access my funds ASAP and sent an email to info@mtgox.com and got a reply saying you do not work on weekends anymore.

some times magicaltux is active in the #mtgox IRC channel during a weekend.  you'll need a ticket # first though: https://support.mtgox.com/anonymous_requests/new




#mtgox Cannot join channel (+r) - you need to be identified with services

I tried the IRC channel but it will not let me log in. Thanks for the suggestion.

MagicalTux, I know you navigate the forums so please help me with this problem.




Title: Re: MTGOX Username or Password Invalid!!
Post by: SaintFlow on January 07, 2012, 11:32:12 PM
Anyone who needs immediate access to their funds shouldn't be using MtGox in the first place.

explain

Maybe you got hacked and the hacker changed password to lock you out.

hope not



Title: Re: MTGOX Username or Password Invalid!!
Post by: repentance on January 07, 2012, 11:59:58 PM
Anyone who needs immediate access to their funds shouldn't be using MtGox in the first place.

explain

Maybe you got hacked and the hacker changed password to lock you out.

hope not



There are a ton of threads here every week about people being locked out of their MtGox accounts due to AML issues, suspected fraud, and accounts having been phished.  It's kind of ridiculous at this point not to assume this could happen to you, operate accordingly and limit your MtGox exposure so that delays in being able to access your MtGox funds aren't going to cause you any real life problems. 

These issues are well known and have been well publicised in these forums (along with regular issues regarding certain withdrawal methods) yet people continue to ignore the well known risk of their funds not being immediately accessible.


Title: Re: MTGOX Username or Password Invalid!!
Post by: Maria on January 09, 2012, 10:32:37 PM
No answer from them at all. My money is stuck with this company and they do not answer my emails. I got GOXED.

Mark Kapeles, I need MY MONEY today.


Title: Re: MTGOX Username or Password Invalid!!
Post by: grue on January 09, 2012, 11:39:43 PM
I need to access my funds ASAP and sent an email to info@mtgox.com and got a reply saying you do not work on weekends anymore.

some times magicaltux is active in the #mtgox IRC channel during a weekend.  you'll need a ticket # first though: https://support.mtgox.com/anonymous_requests/new




#mtgox Cannot join channel (+r) - you need to be identified with services

I tried the IRC channel but it will not let me log in. Thanks for the suggestion.

MagicalTux, I know you navigate the forums so please help me with this problem.



learn to register with nickserv?


Title: Re: MTGOX Username or Password Invalid!!
Post by: Oldminer on January 12, 2012, 07:43:31 AM
GOXED