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Title: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 08:17:07 AM Today morning when i wake up i saw my 1 gpu is not showing in cgminer and others are working fine. I have shutdown the system and checked my gpu and clean it ! but again when i start cgminer it's not working. The Gpu fan is moving and i can hear the sound in gpu that it's running but it's not showing in Device Manager ! can anyone please tell me what is the problem !!! Model --->> R9 280x XFX ! Title: Re: R9 280x XFX not detected in system Post by: Wipeout2097 on April 20, 2014, 08:24:05 AM Did you undervolt the videocard? Did you check temperatures while mining, with Gpu-z or HwInfo?
You may have damaged it... Remove other cards and plug this one directly on the motherboard, PCI-e 16x. See if it boots and displays the desktop at least. Then see if it shows as VGA or AMD Radeon Title: Re: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 08:39:58 AM Did you undervolt the videocard? Did you check temperatures while mining, with Gpu-z or HwInfo? You may have damaged it... Remove other cards and plug this one directly on the motherboard, PCI-e 16x. See if it boots and displays the desktop at least. Then see if it shows as VGA or AMD Radeon i am mining from 3 months with it never got any problem like this before and yes i have checked temp it was 77 degree ! And how can you say that mate it is damage ?? the Gpu fan is working fine ! And yes i have removed it and inserted in another 16x slot but in device manager it's not showing ! other cards are working fine ! Title: Re: R9 280x XFX not detected in system Post by: Equate on April 20, 2014, 09:49:16 AM If it doesn't work then its RMA time.
Title: Re: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 09:53:58 AM If it doesn't work then its RMA time. :o :o :o :'( :'( :'( :'( :'( Title: Re: R9 280x XFX not detected in system Post by: pekv2 on April 20, 2014, 10:20:43 AM If it doesn't work then its RMA time. what is that ?? Return Merchandise Authorization. You get an RMA form with an RMA# from the brand "sapphire,xfx who ever made the card" fill it out, write an RMA# on the mailing box with the product safely inside, static protected ect ect ect, mail it off with the rma form filled out inside with the product. Of course you get a mailing address to put on the box. I like to text it on notepad++, print it out cut it to size, using clear boxing tape to hold it on the box. USPS will then read that and put a special mail off sticker on the box. You get a new card later on in the mail after they test and find the RMA'd card failed. Title: Re: R9 280x XFX not detected in system Post by: Equate on April 20, 2014, 10:23:53 AM If it doesn't work then its RMA time. :o :o :o :'( :'( :'( :'( :'( you don't know what is RMA lol Title: Re: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 10:24:21 AM If it doesn't work then its RMA time. what is that ?? Return Merchandise Authorization. You get an RMA form with an RMA# from the brand "sapphire,xfx who ever made the card" fill it out, write an RMA# on the mailing box with the product safely inside, static protected ect ect ect, mail it off with the rma form filled out inside with the product. i know the service center of XFX in my city should i go there and get replaced with the new one ?? i am still thinking during undervolt damage we get replaced with new one ?? And the main important thing the fan is still working and i can hear the sound of heat in GPU !! Title: Re: R9 280x XFX not detected in system Post by: pekv2 on April 20, 2014, 10:27:07 AM i know the service center of XFX in my city should i go there and get replaced with the new one ?? I don't know, you can try, but you still need an rma form ect. "i think for something like this whether it be mailed or brought in. Title: Re: R9 280x XFX not detected in system Post by: Equate on April 20, 2014, 10:28:49 AM If it doesn't work then its RMA time. what is that ?? Return Merchandise Authorization. You get an RMA form with an RMA# from the brand "sapphire,xfx who ever made the card" fill it out, write an RMA# on the mailing box with the product safely inside, static protected ect ect ect, mail it off with the rma form filled out inside with the product. i know the service center of XFX in my city should i go there and get replaced with the new one ?? i am still thinking during undervolt damage we get replaced with new one ?? And the main important thing the fan is still working and i can hear the sound of heat in GPU !! you can call the XFX service centre and tell them i want to RMA my card and they will tell you the whole steps to do in order to RMA. Title: Re: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 10:33:02 AM If it doesn't work then its RMA time. what is that ?? Return Merchandise Authorization. You get an RMA form with an RMA# from the brand "sapphire,xfx who ever made the card" fill it out, write an RMA# on the mailing box with the product safely inside, static protected ect ect ect, mail it off with the rma form filled out inside with the product. i know the service center of XFX in my city should i go there and get replaced with the new one ?? i am still thinking during undervolt damage we get replaced with new one ?? And the main important thing the fan is still working and i can hear the sound of heat in GPU !! you can call the XFX service centre and tell them i want to RMA my card and they will tell you the whole steps to do in order to RMA. we have to pay money in RMA ? or it get replaced with 0 cost ? Title: Re: R9 280x XFX not detected in system Post by: Wipeout2097 on April 20, 2014, 10:35:52 AM Did you undervolt the videocard? Did you check temperatures while mining, with Gpu-z or HwInfo? You may have damaged it... Remove other cards and plug this one directly on the motherboard, PCI-e 16x. See if it boots and displays the desktop at least. Then see if it shows as VGA or AMD Radeon i am mining from 3 months with it never got any problem like this before and yes i have checked temp it was 77 degree ! And how can you say that mate it is damage ?? the Gpu fan is working fine ! And yes i have removed it and inserted in another 16x slot but in device manager it's not showing ! other cards are working fine ! Remove all cards. Insert that XFX on the primary 16x slot nearest the CPU and connect a monitor. What happens? Does the rig boot? Does the bios information appears? Does the rig boot to Windows? Does it show as VGA adapter or AMD Radeon...? 77ºC is the temperature on the core. The VRM or power components can reach much higher temperatures. Title: Re: R9 280x XFX not detected in system Post by: Equate on April 20, 2014, 10:39:09 AM If it doesn't work then its RMA time. what is that ?? Return Merchandise Authorization. You get an RMA form with an RMA# from the brand "sapphire,xfx who ever made the card" fill it out, write an RMA# on the mailing box with the product safely inside, static protected ect ect ect, mail it off with the rma form filled out inside with the product. i know the service center of XFX in my city should i go there and get replaced with the new one ?? i am still thinking during undervolt damage we get replaced with new one ?? And the main important thing the fan is still working and i can hear the sound of heat in GPU !! you can call the XFX service centre and tell them i want to RMA my card and they will tell you the whole steps to do in order to RMA. we have to pay money in RMA ? or it get replaced with 0 cost ? Zero cost, you will get the same card as replacement or they will repair the same if possible. Title: Re: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 10:39:17 AM Did you undervolt the videocard? Did you check temperatures while mining, with Gpu-z or HwInfo? You may have damaged it... Remove other cards and plug this one directly on the motherboard, PCI-e 16x. See if it boots and displays the desktop at least. Then see if it shows as VGA or AMD Radeon i am mining from 3 months with it never got any problem like this before and yes i have checked temp it was 77 degree ! And how can you say that mate it is damage ?? the Gpu fan is working fine ! And yes i have removed it and inserted in another 16x slot but in device manager it's not showing ! other cards are working fine ! Remove all cards. Insert that XFX on the primary 16x slot nearest the CPU and connect a monitor. What happens? Does the rig boot? Does the bios information appears? Does the rig boot to Windows? Does it show as VGA adapter or AMD radeon? yes i have connected to primary slot ! bios information appears system get start but with no graphic drivers ! In device manager it's shows VGA adapter Title: Re: R9 280x XFX not detected in system Post by: Equate on April 20, 2014, 10:40:45 AM Have you tried to reinstall the drivers again.
Title: Re: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 10:41:01 AM If it doesn't work then its RMA time. what is that ?? Return Merchandise Authorization. You get an RMA form with an RMA# from the brand "sapphire,xfx who ever made the card" fill it out, write an RMA# on the mailing box with the product safely inside, static protected ect ect ect, mail it off with the rma form filled out inside with the product. i know the service center of XFX in my city should i go there and get replaced with the new one ?? i am still thinking during undervolt damage we get replaced with new one ?? And the main important thing the fan is still working and i can hear the sound of heat in GPU !! you can call the XFX service centre and tell them i want to RMA my card and they will tell you the whole steps to do in order to RMA. we have to pay money in RMA ? or it get replaced with 0 cost ? Zero cost, you will get the same card as replacement. ;) ;) thank will go to direct service center tomorrow and i hope i get new Card !! Thank you bro for giving me time i appreciate that :) Title: Re: R9 280x XFX not detected in system Post by: Equate on April 20, 2014, 10:42:47 AM Before you go just do the drivers reinstall and report back.
Title: Re: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 10:43:14 AM Have you tried to reinstall the drivers again. yes i have uninstalled the drivers and installed it again ! but same problem !! btw i have to update the drivers ?? someone told me to update drivers and bios also !! Title: Re: R9 280x XFX not detected in system Post by: Equate on April 20, 2014, 10:46:54 AM Have you tried to reinstall the drivers again. yes i have uninstalled the drivers and installed it again ! but same problem !! btw i have to update the drivers ?? someone told me to update drivers and bios also !! use the drivers which you use when your system works properly before the problem.And also if others gpu's works fine then its not a driver problem. Title: Re: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 10:47:43 AM Have you tried to reinstall the drivers again. yes i have uninstalled the drivers and installed it again ! but same problem !! btw i have to update the drivers ?? someone told me to update drivers and bios also !! use the drivers which you use when your system works properly before the problem.And also if others gpu's works fine then its not a driver problem. Bios version -> 015.041.000.000.000000 driver version -> CATALYST 13.10 And yes the other GPU's working fine ! Title: Re: R9 280x XFX not detected in system Post by: Equate on April 20, 2014, 10:54:17 AM ok you can now for go for RMA.
Title: Re: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 10:57:11 AM ok you can now for go for RMA. i will thank you bro for help !! Title: Re: R9 280x XFX not detected in system Post by: Equate on April 20, 2014, 11:05:17 AM No problem, also post the update of your RMA.
Title: Re: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 11:09:09 AM No problem, also post the update of your RMA. sure i will ! thanks again for the help !! Title: Re: R9 280x XFX not detected in system Post by: JuanHungLo on April 20, 2014, 02:32:35 PM I see that my post in another thread would apply here, too:
https://bitcointalk.org/index.php?topic=576326.msg6309272#msg6309272 (https://bitcointalk.org/index.php?topic=576326.msg6309272#msg6309272) Title: Re: R9 280x XFX not detected in system Post by: PTseller on April 20, 2014, 03:04:03 PM I see that my post in another thread would apply here, too: https://bitcointalk.org/index.php?topic=576326.msg6309272#msg6309272 (https://bitcointalk.org/index.php?topic=576326.msg6309272#msg6309272) Let see what happen tomorrow let me go to service center ! And i hope i get new XFX Card soon !! anyways you are right it's a headache to mine with XFX i am soon selling them out and will by another card for sure !! Title: Re: R9 280x XFX not detected in system Post by: PTseller on May 10, 2014, 11:44:38 AM No problem, also post the update of your RMA. After 19 days finally got a call from Service center to collect my Card :) Let me go tomorrow and collect the card & will check it's working fine or not !! Title: Re: R9 280x XFX not detected in system Post by: pekv2 on May 10, 2014, 12:41:35 PM No problem, also post the update of your RMA. After 19 days finally got a call from Service center to collect my Card :) Let me go tomorrow and collect the card & will check it's working fine or not !! 19 days? wow. lol xfx silly boys. I had to rma a 4890 back long ago, they sent me a gts250 I was like nahahhhh, but yea rma service from xfx was good and bad from my experience. Are they replacing it with a new one or repairing yours or gonna give you a used one? |