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Title: Bug in Bitcoinica, got Indemnity Post by: ThePok on January 12, 2012, 02:30:29 PM Hello!
I did start a limit buy order on the "Advanced trading Page", in the Moment i did klick on buy, the "Your order got stored" or something like that bar at the top got shown, like normal. Not normal was, that it got shown maybe 30 Times, it coverd my hole Screen. So i got one order opend a million times!!! In the time i canceld all this Orders, it did buy 300 additional Bitcoins that i didnt want!!!! i had to sell tham with a loss!!! i lost aprox 30 dollars!!!! is that a known bug?? I hope for refund :( Someone else expirienced the same?? I hope some publicity helps me, i did try it private, but they dont react :( Title: Re: Bug in Bitcoinica did cost me 30 Dollar and they dont care! Post by: ineededausername on January 13, 2012, 01:28:26 AM They hadn't seen your complaint yet.
Zhoutong has been very generous in refunding users for his mistakes. Title: Re: Bug in Bitcoinica did cost me 30 Dollar and they dont care! Post by: M4v3R on January 13, 2012, 08:54:24 AM Yeah, just send him a message and you'll probably get a refund on this.
I didn't encounter this though, maybe it was something with your browser. Title: Re: Bug in Bitcoinica did cost me 30 Dollar and they dont care! Post by: zhoutong on January 13, 2012, 10:20:11 AM Hello! I did start a limit buy order on the "Advanced trading Page", in the Moment i did klick on buy, the "Your order got stored" or something like that bar at the top got shown, like normal. Not normal was, that it got shown maybe 30 Times, it coverd my hole Screen. So i got one order opend a million times!!! In the time i canceld all this Orders, it did buy 300 additional Bitcoins that i didnt want!!!! i had to sell tham with a loss!!! i lost aprox 30 dollars!!!! is that a known bug?? I hope for refund :( Someone else expirienced the same?? I hope some publicity helps me, i did try it private, but they dont react :( Sorry for the delay. I was traveling so I didn't have time to respond to your request. It's most likely your browser's problem (and no one else has reported similar issues). However, I'm glad to compensate you on this. I will PM you a Bitcoinica USD code of $30 (the loss you mentioned). Thank you for your understanding! Title: Re: Bug in Bitcoinica did cost me 30 Dollar and they dont care! Post by: ThePok on January 13, 2012, 10:58:29 AM Hmmm, if it is a Browser Problem, maybe add something on the Server so only one Order can be created in one Second?
Thank you for your Help :) Title: Re: Bug in Bitcoinica did cost me 30 Dollar and they dont care! Post by: zhoutong on January 13, 2012, 11:52:17 AM Hmmm, if it is a Browser Problem, maybe add something on the Server so only one Order can be created in one Second? Thank you for your Help :) I think it has something to do with PJAX. PJAX is constantly giving us front-end issues. I have already removed PJAX from the site. By the way, I don't think that kind of restriction is good. We will get another complaint if we stop people from submitting duplicate orders, lol... |