Bitcoin Forum

Economy => Services => Topic started by: SteveR on May 05, 2014, 04:38:19 PM



Title: [Hiring] Exchange Customer Support and Community/Social Management
Post by: SteveR on May 05, 2014, 04:38:19 PM
We're looking to hire customer support people for a new exchange.  You will also help out with social media, Twitter, Reddit and online forums (like here on BitcoinTalk).  Full-time and part-time positions available.  This is an online job, so you can be located anywhere.

When you're not working on customer support requests, the rest of your time will be spend under the direction of the Marketing Manager to help engage with our community on Twitter, Reddit and online forums.

Support Tasks
- respond to email and help users
- respond to phone calls / voice mail messages
- we are using Zendesk for our support system

Community / Social:
- monitor social networks and respond where appropriate
- engage with community.  Be helpful and visible.

Strong English skills are required, both written and verbal.

An interest and passion for new technology is needed.  Bitcoins are new and there is a steep learning curve and you will need to always be learning.  Previous knowledge is not needed, but an aptitude for technical things is required.  If you're here reading BitcoinTalk, you probably meet this qualification :)

It will be important that you keep to our marketing message in all your communication.  So experience with messaging and business communication is essential.

Extra qualifications that would be nice to have:
- experience trading stocks or currencies, or an understanding of trading technical analysis
- you own Bitcoins (or other crypto currencies)
- demonstrated passion for new technology

I'm looking forward to your applications.  Send me a PM or email with your qualifications to Steve [at] R a p i d C X . com.

Thanks,
Steve


Title: Re: [Hiring] Exchange Customer Support and Community/Social Management
Post by: blatchcorn on May 05, 2014, 05:19:55 PM
Hi Steve,

I can be of help when it comes to social media.

Would you be interested in someone to just look after the community and social matters?

 


Title: Re: [Hiring] Exchange Customer Support and Community/Social Management
Post by: E.exchanger on May 05, 2014, 11:21:15 PM
Hi Steve,

I can be of help when it comes to social media.

Would you be interested in someone to just look after the community and social matters?

 

Quite cool man but how about telling us the amount you are ready to pay ???
 Also bitcoin is not new you are my mate ;)