Bitcoin Forum

Alternate cryptocurrencies => Mining (Altcoins) => Topic started by: newbie42 on May 07, 2014, 11:53:43 AM



Title: GAWminers.com fake or what
Post by: newbie42 on May 07, 2014, 11:53:43 AM
Has anyone ordered from these guys? Are they for real?

http://www.cryptocoinsnews.com/news/gawminers-ceo-josh-garza-got-bitcoin-scrypt-mining-asic/2014/05/06

I read this article and I was wondering if anyone has had any experience with them and or if they have delivered to anyone?

Another pre-order option doesn't make me feel that confident.


Title: Re: GAWminers.com fake or what
Post by: philipma1957 on May 07, 2014, 11:56:37 AM
They are not fake. I have ordered and received  more then 1000 usd in gear from them. 10+ gridseeds and some other accessories.

Read this thread.

https://bitcointalk.org/index.php?topic=597722.msg6572404#msg6572404



If you buy use a CC or paypal.


Title: Re: GAWminers.com fake or what
Post by: ZBC3 on May 07, 2014, 04:57:16 PM
They are extremely trustworthy and I would do business with them again.


Title: Re: GAWminers.com fake or what
Post by: philipma1957 on May 08, 2014, 11:29:58 AM
A follow up I wrote a thread complained about a mix up.  They read wrote a pm.  In less then 12 hours fixed all issues!


Basically amazing customer service!

 I believe they biggest problem they have is they are selling so much so fast they make some errors.   But unlike any other asic company they fix them fast!!!!



Read this thread.   See that they fixed it.

https://bitcointalk.org/index.php?topic=597722.msg6572404#msg6572404



If you buy use a CC or paypal.

I purchased 5 more gridseeds  this morning.


Title: Re: GAWminers.com fake or what
Post by: mkslim on July 21, 2014, 09:49:30 PM
 Dont feel too confident!! >:( Not fake just a little scammy....
I ordered the A1 1.1 th miner from them on 6-28-14 and had a estimated ship date of 7-7-14.
I paid in bitcoin https://blockchain.info/tx/3192eb9434e00938a5360d0494db7fc2a43fded64bf444582f9239403d5d0aff (https://blockchain.info/tx/3192eb9434e00938a5360d0494db7fc2a43fded64bf444582f9239403d5d0aff)
almost $1400.00 US and the 7th came and went with still no word on shipment. I called and left messages to no avail.
One afternoon about 2 weeks later I was able to get someone on the phone and I explained that I wanted a refund since there was no product to ship.
The person on the phone said that nobody there was authorized to do bitcoin refunds?? WTF?
I called back several days later and asked about my refund as I needed to purchase some miners that were "in" stock somewhere else. The person that answered the phone said my order had been cancelled and they fowarded my refund request to another person. They said it would be no more than a few days.
Long story short, a week later and still no update or refund! I have been without my bitcoins for almost a month now. Good deals on miners have come and gone. I am missing out!
How do I get them to respond to me for a refund?
Im not sure what steps to take from here as all of my phone calls and support messages are being ignored.


Title: Re: GAWminers.com fake or what
Post by: lamaa1 on July 21, 2014, 09:59:12 PM
Dont feel too confident!! >:( Not fake just a little scammy....
I ordered the A1 1.1 th miner from them on 6-28-14 and had a estimated ship date of 7-7-14.
I paid in bitcoin https://blockchain.info/tx/3192eb9434e00938a5360d0494db7fc2a43fded64bf444582f9239403d5d0aff (https://blockchain.info/tx/3192eb9434e00938a5360d0494db7fc2a43fded64bf444582f9239403d5d0aff)
almost $1400.00 US and the 7th came and went with still no word on shipment. I called and left messages to no avail.
One afternoon about 2 weeks later I was able to get someone on the phone and I explained that I wanted a refund since there was no product to ship.
The person on the phone said that nobody there was authorized to do bitcoin refunds?? WTF?
I called back several days later and asked about my refund as I needed to purchase some miners that were "in" stock somewhere else. The person that answered the phone said my order had been cancelled and they fowarded my refund request to another person. They said it would be no more than a few days.
Long story short, a week later and still no update or refund! I have been without my bitcoins for almost a month now. Good deals on miners have come and gone. I am missing out!
How do I get them to respond to me for a refund?
Im not sure what steps to take from here as all of my phone calls and support messages are being ignored.

That's a shame. GAWminers has lots of good reviews. Just call and ask how many days it exactly takes, and what will happen if they don't refund you by that date. Try to put pressure on them, call multiple times if it isn't too expensive. I think that's one of the few things you can do. I know getting refunds suck, dealing with zeus right now, 4 weeks 13 mails further and now they just forwarded the mail to the big boss who is busy most of the time so next month I should get a refund.


Title: Re: GAWminers.com fake or what
Post by: RockDaddy on July 22, 2014, 12:32:46 AM
So far I have taken delivery of

10 Gridseed 5 chips
4 Gridseed g-blades
8 Furys
3 Black Widows
and I have 2 hosted Falcons.

The only fault has been being too successful and having a hard time keeping up with it support wise.


Title: Re: GAWminers.com fake or what
Post by: SDRebel on July 22, 2014, 07:26:29 AM
Dont feel too confident!! >:( Not fake just a little scammy....
I ordered the A1 1.1 th miner from them on 6-28-14 and had a estimated ship date of 7-7-14.
I paid in bitcoin https://blockchain.info/tx/3192eb9434e00938a5360d0494db7fc2a43fded64bf444582f9239403d5d0aff (https://blockchain.info/tx/3192eb9434e00938a5360d0494db7fc2a43fded64bf444582f9239403d5d0aff)
almost $1400.00 US and the 7th came and went with still no word on shipment. I called and left messages to no avail.
One afternoon about 2 weeks later I was able to get someone on the phone and I explained that I wanted a refund since there was no product to ship.
The person on the phone said that nobody there was authorized to do bitcoin refunds?? WTF?
I called back several days later and asked about my refund as I needed to purchase some miners that were "in" stock somewhere else. The person that answered the phone said my order had been cancelled and they fowarded my refund request to another person. They said it would be no more than a few days.
Long story short, a week later and still no update or refund! I have been without my bitcoins for almost a month now. Good deals on miners have come and gone. I am missing out!
How do I get them to respond to me for a refund?
Im not sure what steps to take from here as all of my phone calls and support messages are being ignored.
head over to hashtrader.com, they moved over there. (from bitcointalk)
they will make things right, i can help you make some noise if need be, but i doubt it
i've  bought over 2k from them
they do make mistakes, but they fix them (sometimes a bit slow though)


Title: Re: GAWminers.com fake or what
Post by: EvilPanda on July 22, 2014, 11:28:49 AM
Dont feel too confident!! >:( Not fake just a little scammy....
I ordered the A1 1.1 th miner from them on 6-28-14 and had a estimated ship date of 7-7-14.
I paid in bitcoin https://blockchain.info/tx/3192eb9434e00938a5360d0494db7fc2a43fded64bf444582f9239403d5d0aff (https://blockchain.info/tx/3192eb9434e00938a5360d0494db7fc2a43fded64bf444582f9239403d5d0aff)
almost $1400.00 US and the 7th came and went with still no word on shipment. I called and left messages to no avail.
One afternoon about 2 weeks later I was able to get someone on the phone and I explained that I wanted a refund since there was no product to ship.
The person on the phone said that nobody there was authorized to do bitcoin refunds?? WTF?
I called back several days later and asked about my refund as I needed to purchase some miners that were "in" stock somewhere else. The person that answered the phone said my order had been cancelled and they fowarded my refund request to another person. They said it would be no more than a few days.
Long story short, a week later and still no update or refund! I have been without my bitcoins for almost a month now. Good deals on miners have come and gone. I am missing out!
How do I get them to respond to me for a refund?
Im not sure what steps to take from here as all of my phone calls and support messages are being ignored.
head over to hashtrader.com, they moved over there. (from bitcointalk)
they will make things right, i can help you make some noise if need be, but i doubt it
i've  bought over 2k from them
they do make mistakes, but they fix them (sometimes a bit slow though)

That's true, they are currently moving to a new office and working surrounded by cardboard boxes and dust. You can see the pictures on hashtrader.
I can assure you they are not scamming you and you'll get your refund or the miners whatever you choose. I have no idea why it took so long for them to process your order. I'll forward this to GAW and somebody will contact you.


Title: Re: GAWminers.com fake or what
Post by: GAW_Amber on July 22, 2014, 01:30:35 PM
Dont feel too confident!! >:( Not fake just a little scammy....
I ordered the A1 1.1 th miner from them on 6-28-14 and had a estimated ship date of 7-7-14.
I paid in bitcoin https://blockchain.info/tx/3192eb9434e00938a5360d0494db7fc2a43fded64bf444582f9239403d5d0aff (https://blockchain.info/tx/3192eb9434e00938a5360d0494db7fc2a43fded64bf444582f9239403d5d0aff)
almost $1400.00 US and the 7th came and went with still no word on shipment. I called and left messages to no avail.
One afternoon about 2 weeks later I was able to get someone on the phone and I explained that I wanted a refund since there was no product to ship.
The person on the phone said that nobody there was authorized to do bitcoin refunds?? WTF?
I called back several days later and asked about my refund as I needed to purchase some miners that were "in" stock somewhere else. The person that answered the phone said my order had been cancelled and they fowarded my refund request to another person. They said it would be no more than a few days.
Long story short, a week later and still no update or refund! I have been without my bitcoins for almost a month now. Good deals on miners have come and gone. I am missing out!
How do I get them to respond to me for a refund?
Im not sure what steps to take from here as all of my phone calls and support messages are being ignored.


Hi! Please send me your order number through email, amber@gawminers.com or on hashtrader.com

I will be happy to assist you!!


Title: Re: GAWminers.com fake or what
Post by: SDRebel on July 22, 2014, 02:52:06 PM


Hi! Please send me your order number through email, amber@gawminers.com or on hashtrader.com

I will be happy to assist you!!
Here comes Amber to save the day :)


Title: Re: GAWminers.com fake or what
Post by: BitcoinAddicts on July 22, 2014, 02:55:14 PM
Has anyone ordered from these guys? Are they for real?

http://www.cryptocoinsnews.com/news/gawminers-ceo-josh-garza-got-bitcoin-scrypt-mining-asic/2014/05/06

I read this article and I was wondering if anyone has had any experience with them and or if they have delivered to anyone?

Another pre-order option doesn't make me feel that confident.

gawminers is legit but pre-order is high risk. They might delay shipment..


Title: Re: GAWminers.com fake or what
Post by: SDRebel on July 22, 2014, 04:08:03 PM
Has anyone ordered from these guys? Are they for real?

http://www.cryptocoinsnews.com/news/gawminers-ceo-josh-garza-got-bitcoin-scrypt-mining-asic/2014/05/06

I read this article and I was wondering if anyone has had any experience with them and or if they have delivered to anyone?

Another pre-order option doesn't make me feel that confident.
they have a lot of stuff in stock


Title: Re: GAWminers.com fake or what
Post by: Digi7ech on July 22, 2014, 05:26:57 PM
I've been dealing with their crap for the last month.

I ordered a Gridseed blade for around $800 and waited 3 weeks and then submitted a ticket. A week later they find out they didn't even drop ship it to me. I got a refund and then attempted to buy their Gawminer Falcon. Shipping date was suppose to be 2nd of July. Didn't leave their place till the 8th and didn't get it until the 16th. By this time they HALVED the price of the falcon so i could have bought TWO for the price I paid and the half price ones were ready to ship same day...

Since then, I've submitted tickets and called numerous times. It's about a 1 in 6 chance I get through to some one. I wasn't finished with a previous ticket, and they've closed it and deleted it. I can't even see it under "closed tickets" on their help page.

Now I have to call them again and find out what the hell is going on. I asked for a store credit so I can buy a second falcon since they drastically cut the cost of a product before I even received the one I purchased. I wasn't even asking for a refund.

I'm not buying through them again


Title: Re: GAWminers.com fake or what
Post by: GAW_Amber on July 22, 2014, 06:49:37 PM
I've been dealing with their crap for the last month.

I ordered a Gridseed blade for around $800 and waited 3 weeks and then submitted a ticket. A week later they find out they didn't even drop ship it to me. I got a refund and then attempted to buy their Gawminer Falcon. Shipping date was suppose to be 2nd of July. Didn't leave their place till the 8th and didn't get it until the 16th. By this time they HALVED the price of the falcon so i could have bought TWO for the price I paid and the half price ones were ready to ship same day...

Since then, I've submitted tickets and called numerous times. It's about a 1 in 6 chance I get through to some one. I wasn't finished with a previous ticket, and they've closed it and deleted it. I can't even see it under "closed tickets" on their help page.

Now I have to call them again and find out what the hell is going on. I asked for a store credit so I can buy a second falcon since they drastically cut the cost of a product before I even received the one I purchased. I wasn't even asking for a refund.

I'm not buying through them again

Hi, I hate to hear that you are experiencing so many troubles. If you would like to send me your information I can take a look for you!

You can send me your ticket number at amber@gawminers.com or a private message through hashtrader.com


Title: Re: GAWminers.com fake or what
Post by: BigBoy89 on July 22, 2014, 07:05:26 PM
I've been dealing with their crap for the last month.

I ordered a Gridseed blade for around $800 and waited 3 weeks and then submitted a ticket. A week later they find out they didn't even drop ship it to me. I got a refund and then attempted to buy their Gawminer Falcon. Shipping date was suppose to be 2nd of July. Didn't leave their place till the 8th and didn't get it until the 16th. By this time they HALVED the price of the falcon so i could have bought TWO for the price I paid and the half price ones were ready to ship same day...

Since then, I've submitted tickets and called numerous times. It's about a 1 in 6 chance I get through to some one. I wasn't finished with a previous ticket, and they've closed it and deleted it. I can't even see it under "closed tickets" on their help page.

Now I have to call them again and find out what the hell is going on. I asked for a store credit so I can buy a second falcon since they drastically cut the cost of a product before I even received the one I purchased. I wasn't even asking for a refund.

I'm not buying through them again
delay in shipment cost you a lot, hope your problem resolved by the help user above me
it seems their service not professional enough :(


Title: Re: GAWminers.com fake or what
Post by: Digi7ech on July 22, 2014, 07:18:03 PM
I've been dealing with their crap for the last month.

I ordered a Gridseed blade for around $800 and waited 3 weeks and then submitted a ticket. A week later they find out they didn't even drop ship it to me. I got a refund and then attempted to buy their Gawminer Falcon. Shipping date was suppose to be 2nd of July. Didn't leave their place till the 8th and didn't get it until the 16th. By this time they HALVED the price of the falcon so i could have bought TWO for the price I paid and the half price ones were ready to ship same day...

Since then, I've submitted tickets and called numerous times. It's about a 1 in 6 chance I get through to some one. I wasn't finished with a previous ticket, and they've closed it and deleted it. I can't even see it under "closed tickets" on their help page.

Now I have to call them again and find out what the hell is going on. I asked for a store credit so I can buy a second falcon since they drastically cut the cost of a product before I even received the one I purchased. I wasn't even asking for a refund.

I'm not buying through them again

Hi, I hate to hear that you are experiencing so many troubles. If you would like to send me your information I can take a look for you!

You can send me your ticket number at amber@gawminers.com or a private message through hashtrader.com
Got through after the 4th call today. Worked out a store credit so I can purchase a second Falcon.
Still lost money on the purchase but better than losing it all or going with refund and being stuck without mining equipment for another month.

Gaw's pricing structure with drastic drops on equipment does not incentivize purchasing early. I paid $1900 on June 30th for one Falcon and now they're going for $700...about 4 days ago it was $900.

ALSO, for anyone purchasing, take screen shots of your product description page. They keep deleting the pages so I could not quote the page when I thought I was missing something from my order.


Title: Re: GAWminers.com fake or what
Post by: bitgeek on July 22, 2014, 08:13:49 PM
I've been dealing with their crap for the last month.

I ordered a Gridseed blade for around $800 and waited 3 weeks and then submitted a ticket. A week later they find out they didn't even drop ship it to me. I got a refund and then attempted to buy their Gawminer Falcon. Shipping date was suppose to be 2nd of July. Didn't leave their place till the 8th and didn't get it until the 16th. By this time they HALVED the price of the falcon so i could have bought TWO for the price I paid and the half price ones were ready to ship same day...

Since then, I've submitted tickets and called numerous times. It's about a 1 in 6 chance I get through to some one. I wasn't finished with a previous ticket, and they've closed it and deleted it. I can't even see it under "closed tickets" on their help page.

Now I have to call them again and find out what the hell is going on. I asked for a store credit so I can buy a second falcon since they drastically cut the cost of a product before I even received the one I purchased. I wasn't even asking for a refund.

I'm not buying through them again

Hi, I hate to hear that you are experiencing so many troubles. If you would like to send me your information I can take a look for you!

You can send me your ticket number at amber@gawminers.com or a private message through hashtrader.com
Got through after the 4th call today. Worked out a store credit so I can purchase a second Falcon.
Still lost money on the purchase but better than losing it all or going with refund and being stuck without mining equipment for another month.

Gaw's pricing structure with drastic drops on equipment does not incentivize purchasing early. I paid $1900 on June 30th for one Falcon and now they're going for $700...about 4 days ago it was $900.

ALSO, for anyone purchasing, take screen shots of your product description page. They keep deleting the pages so I could not quote the page when I thought I was missing something from my order.
If you bought from another reseller you would've experienced the same price drop. Gridseed units dropped few hundred $ in 1 month too. I know it sux, the crypto industry is as unstable as the coins.


Title: Re: GAWminers.com fake or what
Post by: paradigmflux on July 22, 2014, 08:30:49 PM
These guys take forever to get back to you and are dicks in general.
imo, at least.


Title: Re: GAWminers.com fake or what
Post by: bitgeek on July 22, 2014, 09:05:52 PM
These guys take forever to get back to you and are dicks in general.
imo, at least.

Thank you for this detailed description.
You must be a really nice person.


Title: Re: GAWminers.com fake or what
Post by: burner2014 on July 23, 2014, 06:53:13 AM
Guys they scaled too much up and the customer support is not that what it was before !

I would wait till they get everything smooth again maybe takes some time


Title: Re: GAWminers.com fake or what
Post by: rgm108 on July 23, 2014, 09:41:37 AM
Ordered 2 Fury's from them Thursday (17 July) and received them Monday (21July).

No issues. Nicely packaged. These babies have been crunching away ever since.


Title: Re: GAWminers.com fake or what
Post by: Oldminer on July 23, 2014, 10:50:23 AM
Can anyone confirm international shipping on orders over $300 is free? I placed an order that let me select free shipping to Australia though elsewhere on their site it says free shipping only to the US  ???


Title: Re: GAWminers.com fake or what
Post by: EvilPanda on July 23, 2014, 02:41:29 PM
Can anyone confirm international shipping on orders over $300 is free? I placed an order that let me select free shipping to Australia though elsewhere on their site it says free shipping only to the US  ???
This may be a bug in the API. Please ask customer service on hashtrader to be sure.


Title: Re: GAWminers.com fake or what
Post by: srt1234 on July 24, 2014, 09:15:20 AM
GAW is good,relatively.

I don't trust any of these websites.


Title: Re: GAWminers.com fake or what
Post by: Johanna on July 24, 2014, 10:57:13 AM
Has anyone ordered from these guys? Are they for real?

http://www.cryptocoinsnews.com/news/gawminers-ceo-josh-garza-got-bitcoin-scrypt-mining-asic/2014/05/06

I read this article and I was wondering if anyone has had any experience with them and or if they have delivered to anyone?

Another pre-order option doesn't make me feel that confident.

They are real but I prefer to order directly from manufacturer.


Title: Re: GAWminers.com fake or what
Post by: EvilPanda on July 24, 2014, 01:12:09 PM
Has anyone ordered from these guys? Are they for real?

http://www.cryptocoinsnews.com/news/gawminers-ceo-josh-garza-got-bitcoin-scrypt-mining-asic/2014/05/06

I read this article and I was wondering if anyone has had any experience with them and or if they have delivered to anyone?

Another pre-order option doesn't make me feel that confident.

They are real but I prefer to order directly from manufacturer.

I don't think the manufacturer of Vaultbreakers sells them directly.
When buying directly you pay more for the same thing, unless you buy in bulk.


Title: Re: GAWminers.com fake or what
Post by: GAW_Amber on July 24, 2014, 03:43:28 PM
These guys take forever to get back to you and are dicks in general.
imo, at least.


Hi!

I apologize if you have experienced delays while working with us. If there is something you would like me to take a look at, please send me an email at amber@gawminers.com or a private message on hashtalk.org.

I would be more than happy to try to move things along for you!

Sincerely,
Amber :)


Title: Re: GAWminers.com fake or what
Post by: Oldminer on July 24, 2014, 05:07:59 PM

This may be a bug in the API. Please ask customer service on hashtrader to be sure.

Yea I logged a ticket with gawminers support 2 days ago asking the same question. Still no answer. The best I got was 'we will get back to you' lol. Their support sucks. I'd hate to have an open order with them and have to ask whats going on with it...  ::)


Title: Re: GAWminers.com fake or what
Post by: GAW_Amber on July 25, 2014, 02:34:07 PM
Can anyone confirm international shipping on orders over $300 is free? I placed an order that let me select free shipping to Australia though elsewhere on their site it says free shipping only to the US  ???

Hi!

That was a bug in the system :) We offer free shipping for US orders that are over $300. Thank you for asking!

Please come see me at Hashtalk.org if you ever have any questions. I am always more than happy to help!