Bitcoin Forum

I have 4 domains one with an email plan. The one with an email plan, closed down due to it being over and when I went to renew it under a new cheaper plan I couldn't. I contacted them and for over 3 hours they basically said I had to renew it at this expensive plan and be refund the difference in namecheap funds, or delete all emails account and allow me to purchase this cheaper plan.

Also they wouldn't give me to anyone higher than a level 2 customer support leader.

I will be transferring all domains out of them and hosting my own email.

Hosting your own email is a must. You should transfer to namesilo. They also accept bitcoin and they have cheap rate both register and renewal.

I just wanted an easy to use email and it was working great, until they tell me I can't change the plan because it is in a grace period. I also have my lawyer looking into it as the guy was super rude to me.

I have a registrar already but thanks!

www.frankdomains.com/ does the job right for me when it comes to tld's

I joust bought couple of cheap ones as well just for the email. Now you might already know this but you can redirect all your mail's messages to a gmail so it doesn't get throttled with traffic. I usually buy a cheap tld, host it in a free provided plan with tiny space and traffic and just import the addresses to gmail asap.

What about namesilo.com,you will like it. ;D

Namecheap is a great domain registrar. Just don't use it for anything else.

Never heard much complaints about them.These situations are rare.

These are not rare this like the 3rd issue I had with something not working and it should be a simple fix.

Namecheap hosting sucks. Use hostgator.

Thank you for the information. I have some plans going on over there, but once they expire I'll close down everything. I've been planning to for a while now.

Yeah, that's really the only thing they're useful for.

I'm very sorry to hear about your troubles. I would've helped you much better if I were a namecheap employee and had the power to help you.

I see that often big firms make policies to maximize profits. I think this is very bad.

For instance godaddy.com used to autorenew my domains and charge credit cards automatically. It would've been nice of them to ask in advance if I wanted such a renewal. It probably is in the fine print, but whoever reads that? Once they renewed a domain for me + some expensive extra services, I thought it was quite the ass wipe move, so ever since, I've just been moving domains out of them, and not using any of their services.

I prefer services that accepts btc. That way my cc details are not at risk, and there's zero possiblity of autorenewals I don't approve. Also there's no need to provide that much personal information.

Really there should be some kind of tripadvisor for hosting/registrars (not sure if it exists).

What happens when you're trated badly about a company is that you leave them, and then you badmouth them and want them to suffer. But truth is that most large companies don't care about it unless it reaches proportions that they can't ignore any more.

But what I've noticed is that many doing really poor business eventually goes out of business, because people starts noticing, no company is too big to fail.

For the longevity of any business I think it's important to utilize common sense and treat the customer as a valuable part of the operations, because no customers would mean an empty bottom line.

Many of the people on first line support are plain out idiots, and they simply don't see that they're part of something bigger, and they just have the job to support themselves without thinking of company values or customer service.

And I think it's more meaningful to actually provide good service as well, I wonder what people think who do a shitty job, and then go home. Do they think that they just contributed positively that day?

This being said, there are many good people as well who'd love to help, but their hands are tied because of company policies. Sometimes policies are made to enrich the bottom line, and all first line personel is the ones to suffer, while the managers go off for their family weekends on super yachts. :p

On a site note, taking such issues personal usually only leads to a lot of anger and frustration and a bad mood, and we only wreck our own day, the companies seldom care one bit or another. So personally I started to attempt to take things less personal. :p Sometimes it's hard though, when you meet difficult people that are grossly incompetent.

Edit: Seems like there's some reviews here:

http://www.thebitcoinreview.com/sites.php?catid=2&subcatid=11

It's not the best navigatable site, but for the time being this should be better than nothing. I'm sure it will be improved or alternatives will pop up or already exist. I think it's important to utilize the experiences of the customer base at large to judge wether a service should be used or not.

Of course there could always be fake reports, but overall, I usually always reads customer reviews before making decisions.

yes,but I think you should buy a vps,vps is so cheap now.

Namecheap is so far the best domain name registrar i came across to, i have had couple of domain brought from them but never hosting. So far i paid in bitcoins and never had any problem in it.

I agree, a lot of times places spread themselves too thin

Lol it works fine. They ask 0.80 usd or so per user its pretty good :D