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Title: Cointerra refunds Post by: miner10293847 on May 12, 2014, 02:32:54 AM Hi,
I am one of the many people who ordered a terraminer from cointerra. After receiving the disappointing news that the terraminer would be delivered with only 1.6th rather than 2th I decided to ask for a refund. I asked for the refund for my April batch miner during the first week of April. It has now been 5 weeks and i still have not received a refund. I have sent multiple emails which have mostly been ignored(cointerra replied to only 1 email, telling me that refunds would take 2-4 weeks). I am starting to wonder if the refund will ever come. Has anyone received a refund yet? If so could you tell me how long it took? Thanks, (if cointerra sees this my order is :UV1906) Title: Re: Cointerra refunds Post by: Chris_Sabian on May 26, 2014, 09:13:33 PM You appear to be in the same boat as everyone else. The refunds are either extremely slow or non-existent. CT staff isn't helping at all.
Title: Re: Cointerra refunds Post by: Chris_Sabian on May 27, 2014, 02:26:42 PM who else is to be held accountable other than CEO/Founder Ravi Iyengar?? Either Ravi or the founders Title: Re: Cointerra refunds Post by: throwingbones1 on January 09, 2015, 12:27:16 PM Jan 08 10:58
Hello, Thank you for contacting CoinTerra. Our legal department has provided the following: “The company has defaulted on its secured notes. The Note Holders have senior, secured and, we believe, perfected liens on all of CoinTerra's assets, including servers. We have proposed a plan to the Note Holders. However, at this point we do not know how they are going to react to our proposal. The Note Holders are evaluating their options. Until this is resolved, CoinTerra will be unable to make further payments.” What this means is that we cannot issue any payments to customers at this time. We will let you know if this situation changes or if there are any relevant new developments but, for now, we have no further information. Best regards, CoinTerra Support Team --------------------- I am just glad i ordered KNC at the same time who delivered on their promise. #thanks for nothing |