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Title: Anyone else having problems with Intersango? Post by: matthewh3 on February 22, 2012, 03:06:57 PM I made a large deposit from my UK bank account to Intersango UK bank account and thirteen hours later the funds are still not showing in my Intersango account. I've opened a support ticket and over three hours later still no response. I went into chat support on IRC and after two hours I'm still waiting for any response. Is this a normal level of service from Intersango and clearing time for a UK bank transfers to Intersango?
Title: Re: Anyone else having problems with Intersango? Post by: Bigpiggy01 on February 22, 2012, 04:23:03 PM Dude,
You're nuts if you expect transfers to be credited in a matter of hours. 24 hours then you maybe start asking questions. Title: Re: Anyone else having problems with Intersango? Post by: realnowhereman on February 22, 2012, 04:42:54 PM Dude, You're nuts if you expect transfers to be credited in a matter of hours. 24 hours then you maybe start asking questions. It's not nuts to expect a support ticket response in less than three hours though. Especially in our new 1.3% fee Intersango world. Title: Re: Anyone else having problems with Intersango? Post by: matthewh3 on February 22, 2012, 05:00:35 PM Dude, You're nuts if you expect transfers to be credited in a matter of hours. 24 hours then you maybe start asking questions. The FAQ's said they process payments several times a day and my last three payments all happened within a few hours. Title: Re: Anyone else having problems with Intersango? Post by: Stephen Gornick on February 22, 2012, 06:35:11 PM They describe the problem here:
- http://bitcointalk.org/index.php?topic=64810.msg761995#msg761995 Title: Re: Anyone else having problems with Intersango? Post by: realnowhereman on February 23, 2012, 08:13:00 AM Another suggestion for intersango (is there a raffle on the suggestion box :)
Given the depressing unreliability of Intersango's banking facilities would it not be sensible to introduce an email notification system when deposits arrive? Title: Re: Anyone else having problems with Intersango? Post by: phantomcircuit on February 23, 2012, 08:53:28 AM Another suggestion for intersango (is there a raffle on the suggestion box :) Given the depressing unreliability of Intersango's banking facilities would it not be sensible to introduce an email notification system when deposits arrive? That's existed for quite a while now. Title: Re: Anyone else having problems with Intersango? Post by: realnowhereman on February 23, 2012, 11:40:11 AM Another suggestion for intersango (is there a raffle on the suggestion box :) Given the depressing unreliability of Intersango's banking facilities would it not be sensible to introduce an email notification system when deposits arrive? That's existed for quite a while now. Great. I can't seem to find the setting to activate it though. Title: Re: Anyone else having problems with Intersango? Post by: matthewh3 on February 23, 2012, 03:12:40 PM Another suggestion for intersango (is there a raffle on the suggestion box :) Given the depressing unreliability of Intersango's banking facilities would it not be sensible to introduce an email notification system when deposits arrive? That's existed for quite a while now. Great. I can't seem to find the setting to activate it though. Just happened auto for me? Check your spam box. |