Bitcoin Forum

Bitcoin => Hardware => Topic started by: dubbers_brain on June 20, 2014, 01:24:19 PM



Title: HELP HEX 16A wont power
Post by: dubbers_brain on June 20, 2014, 01:24:19 PM
hi guys
strange one, but the hexminer is detected etc but the psu refuses to turn on when the hexminers plugged in.
i have tried several psu's so i know its not that..using a 300w if that helps..im hoping im missing something silly..
I have tried within the same computer with a 620w psu and different tower with a 300w not plugged in via usb and both pcs refuse to turn on..I havent tried the psu n its own as im not sure how to..dumb ass i know.
does anyone know if the miner is damaged?

thanks for your time :)


Title: Re: HELP HEX 16A wont power
Post by: marto74 on June 20, 2014, 02:34:33 PM
Most probably you have short on the board.
You can always do RMA


Title: Re: HELP HEX 16A wont power
Post by: dubbers_brain on June 20, 2014, 03:40:38 PM
well ive got in touch with technobit see if they will do an rma.. but the guy i bought it from has demolished the fan will that matter?(i can always stick a new one on there) or do i have to buy it personally from them? sorry for all the questions i just dont want to be stuck with a glorified brick


Title: Re: HELP HEX 16A wont power
Post by: marto74 on June 20, 2014, 04:16:58 PM
well ive got in touch with technobit see if they will do an rma.. but the guy i bought it from has demolished the fan will that matter?(i can always stick a new one on there) or do i have to buy it personally from them? sorry for all the questions i just dont want to be stuck with a glorified brick

As far Hex16a is old product you pay for transport.
consider this
It dos not matter if you ship it without fan.


Title: Re: HELP HEX 16A wont power
Post by: dubbers_brain on June 20, 2014, 05:51:28 PM
ok..thanks for your help i really appriciate it..i have everything crossed that they might help..doubtful though but hopefully lucks on my side..


Title: Re: HELP HEX 16A wont power
Post by: marto74 on June 20, 2014, 07:38:03 PM
ok..thanks for your help i really appriciate it..i have everything crossed that they might help..doubtful though but hopefully lucks on my side..

:)
I think you misunderstand
I'm part of techno bit team ;)


Title: Re: HELP HEX 16A wont power
Post by: dubbers_brain on June 23, 2014, 11:10:53 AM
thats brill :)
how do i go about an rma please?
thanks so much for your help and taking the time to get in touch


Title: Re: HELP HEX 16A wont power
Post by: dubbers_brain on June 29, 2014, 04:56:32 PM
well i was gonna do a rma but the bloke who bought it is being sketchy so im thinking he is gonna get the miner send it off then keep it.. Does anyone know a good repair person who's reliable and trustworthy in the UK?