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Title: I paid with BitCoins but I have never received Post by: killbill682 on July 24, 2014, 06:42:39 PM Hello,
I am new here and I have almost no experience with BitCoins. But at least I know ho to transfer BitCoins from wallet to wallet or pay. Today I had to pay for VPN at the web site "https://fvpn.com/". I paid and received a conformation, but I have never received the service, that I have paid for. It still says, there is no subscription. It have to change with "subscription till... date" but nothing happens. What could I do? Thank in advance for your answers! Title: Re: I paid with BitCoins but I have never received Post by: rarkenin on July 24, 2014, 06:55:24 PM Try contacting them first, to see if they can help you.
Title: Re: I paid with BitCoins but I have never received Post by: lite on July 24, 2014, 07:17:18 PM when did you buy vpn?
Title: Re: I paid with BitCoins but I have never received Post by: killbill682 on July 24, 2014, 07:20:20 PM Today. The last time, when I paid with PayPal I have received the service immediately. Isn`t that so when I pay with BitCoins?
Title: Re: I paid with BitCoins but I have never received Post by: Sir Bitcoin on July 24, 2014, 07:21:02 PM That is unfortunate. Maybe they just haven't processed it yet?
Title: Re: I paid with BitCoins but I have never received Post by: lite on July 24, 2014, 07:25:15 PM well just wait till your transaction get confirmed it might take long time.you can see confirms on blockchain
Title: Re: I paid with BitCoins but I have never received Post by: s1lverbox on July 24, 2014, 07:30:30 PM post TX and let see where are the bitcoins.
Title: Re: I paid with BitCoins but I have never received Post by: elasticband on July 24, 2014, 07:32:29 PM what does one do if your bitpay paid order does not arrive and the seller won't really respond?
Title: Re: I paid with BitCoins but I have never received Post by: killbill682 on July 24, 2014, 07:53:22 PM I received the conformation fast immediately, hours ago.
I do not really know how to post TX. I used Electrum to pay. Title: Re: I paid with BitCoins but I have never received Post by: bitsmichel on July 24, 2014, 07:56:10 PM I received the conformation fast immediately, hours ago. I do not really know how to post TX. I used Electrum to pay. Maybe the company is a scammer. What's your bitcoin address? You can see the transaction if you go to blockchain.info (http://blockchain.info) and paste your bitcoin address (public address of course) Title: Re: I paid with BitCoins but I have never received Post by: Mr Tea on July 24, 2014, 08:09:53 PM Today. The last time, when I paid with PayPal I have received the service immediately. Isn`t that so when I pay with BitCoins? This could be one problem with companies abusing bitcoin and not delivering. Say what you want about paypal but if you dont get the service you paid for you'll very likely get your money back. Title: Re: I paid with BitCoins but I have never received Post by: killbill682 on July 24, 2014, 08:28:40 PM The company is real. I used its services many times, but they accepted only PayPal. Now this was changed and they accept other payments - bitcoins, litecoins, darkcoins and it is about 35 % cheaper to use those methods.
About the TX. When I right-click on the transaction an chose "View on Blockchain.info", is it safe to post the web address or there is something private in it? I do not know where to find my public address. Title: Re: I paid with BitCoins but I have never received Post by: rarkenin on July 24, 2014, 08:50:39 PM About the TX. When I right-click on the transaction an chose "View on Blockchain.info", is it safe to post the web address or there is something private in it? I do not know where to find my public address. Posting that address is OK, people generally post them to verify to others that they have made a payment, or to help diagnose a transaction. Title: Re: I paid with BitCoins but I have never received Post by: killbill682 on July 24, 2014, 08:56:20 PM This is the address:
https://blockchain.info/tx/68998117d603bdf9f041d24bac5c626b8ac32af51941158a361636509f298fc0 Title: Re: I paid with BitCoins but I have never received Post by: ArbatDeli on July 24, 2014, 09:50:55 PM About the TX. When I right-click on the transaction an chose "View on Blockchain.info", is it safe to post the web address or there is something private in it? I do not know where to find my public address. Posting that address is OK, people generally post them to verify to others that they have made a payment, or to help diagnose a transaction. Do transactions fall ill? :P Title: Re: I paid with BitCoins but I have never received Post by: InwardContour on July 24, 2014, 10:03:05 PM This is the address: https://blockchain.info/tx/68998117d603bdf9f041d24bac5c626b8ac32af51941158a361636509f298fc0 The transaction was successful so there are two options: 1) They haven't take care of your oder 2) Scammers Wait untill tomorrow, have not yet passed many hours. Title: Re: I paid with BitCoins but I have never received Post by: AdamNB on July 24, 2014, 11:09:31 PM Most likely they don't have big amount of bitcoin payments and they may process them manually. Waiting little longer or contacting support seems to be good things to do.
Title: Re: I paid with BitCoins but I have never received Post by: williamj2543 on July 24, 2014, 11:11:40 PM A general rule of thumb is to wait for 6 confirmations, then maybe 10 minutes after for them to acknowledge the transaction. If they never send you the product (wait a day or two more) post it in scam accusations.
Title: Re: I paid with BitCoins but I have never received Post by: DrG on July 25, 2014, 12:16:21 AM It is showing 40 confirms right now so the recipient received the funds most certainly. Perhaps the time of day is an issue (maybe they're done for the day) or the person who monitors crypto payments is not paying attention. Wait until tomorrow and ask for a response from support. After that you can start suspecting scam.
Title: Re: I paid with BitCoins but I have never received Post by: killbill682 on July 25, 2014, 03:17:48 PM Thank you all for your answers. Although they did not answer to my question (I have contacted them several times before and I have never had an answer), at least they provided the service, that I paid for. Everything is OK now!
Title: Re: I paid with BitCoins but I have never received Post by: Sydboy on July 25, 2014, 03:25:22 PM use Tor. It is free and you get to keep your bitcoins.
if you paid and it is all working, are you just waiting on answers to your questions, but besides that you are a happy customer ? Title: Re: I paid with BitCoins but I have never received Post by: Simon8x on July 25, 2014, 03:54:39 PM use Tor. It is free and you get to keep your bitcoins. if you paid and it is all working, are you just waiting on answers to your questions, but besides that you are a happy customer ? It is true that Tor is free, but the list of Tor exit nodes is publicly available and so sites can easily identify or block Tor users (if they want to). Title: Re: I paid with BitCoins but I have never received Post by: claimore on July 25, 2014, 09:36:37 PM Use escrow next time?
Title: Re: I paid with BitCoins but I have never received Post by: killbill682 on July 25, 2014, 10:49:39 PM What is "escrow"?
Title: Re: I paid with BitCoins but I have never received Post by: williamj2543 on July 25, 2014, 11:07:23 PM What is "escrow"? Where you trust a 3rd party to hold the funds until the item has been sent and acknowledged by the buyer. If the item is not sent, or it is broken, the money is not paid to the seller, therefore protecting buyers from scams.Title: Re: I paid with BitCoins but I have never received Post by: AuroraHF on July 26, 2014, 12:07:30 PM As we do not own the website, we can't really help you. Have you tried contacting them?
Title: Re: I paid with BitCoins but I have never received Post by: Simon8x on July 26, 2014, 12:13:47 PM As we do not own the website, we can't really help you. Have you tried contacting them? No worries, OP hasn't received any reply from the site, but he has received the service with a little delay. :) Thank you all for your answers. Although they did not answer to my question (I have contacted them several times before and I have never had an answer), at least they provided the service, that I paid for. Everything is OK now! |