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Title: Questions about BFL Single - Warranty/Guarantee/Returns Policy for UK Customers? Post by: norulezapply on March 26, 2012, 10:33:57 PM Hi all.
Does anyone know if the BFL Single comes with any warranty/guarantee or if there's a returns policy at all? Also how long it is if any? Also does anyone know how long it takes them to ship a BFL Single to the UK? Couldn't find any info about this on their website, so I'm not even sure if I should trust them if they say they have a warranty when they could disappear at any time. Thanks Title: Re: Questions about BFL Single - Warranty/Guarantee/Returns Policy for UK Customers? Post by: bitcool on March 26, 2012, 10:38:15 PM Is BFL a UK company? US? or Chinese?
Title: Re: Questions about BFL Single - Warranty/Guarantee/Returns Policy for UK Customers? Post by: norulezapply on March 26, 2012, 10:38:54 PM Is BFL a UK company? US? or Chinese? It says their address is in the USTitle: Re: Questions about BFL Single - Warranty/Guarantee/Returns Policy for UK Customers? Post by: bitcool on March 26, 2012, 10:54:58 PM I've never been a customer of them, but I'd expect there at least should be some kind of guarantee, i.e. no DOA.
For new electronics, 14~30 day return/refund, 1 year warranty are kind of "standard". Title: Re: Questions about BFL Single - Warranty/Guarantee/Returns Policy for UK Customers? Post by: norulezapply on March 26, 2012, 10:55:58 PM I've never been a customer of them, but I'd expect there at least should be some kind of guarantee, i.e. no DOA. For new electronics, 14~30 day return/refund, 1 year warranty are kind of "standard". Yes, I thought so too. But I can't see anything of that on their website. I sent them an email but they haven't got back to me. Title: Re: Questions about BFL Single - Warranty/Guarantee/Returns Policy for UK Customers? Post by: Cablez on March 27, 2012, 12:11:46 AM I believe the word was that the singles come with only a 6 month warranty.
Title: Re: Questions about BFL Single - Warranty/Guarantee/Returns Policy for UK Customers? Post by: RoloTonyBrownTown on March 27, 2012, 12:39:56 AM Correct, 6 months warranty. 100% more than the other FPGA offerings, but not quite as long as your GPU's unfortunately. There's less that can fail though, so that's good :)
Title: Re: Questions about BFL Single - Warranty/Guarantee/Returns Policy for UK Customers? Post by: norulezapply on March 27, 2012, 09:05:50 PM Correct, 6 months warranty. 100% more than the other FPGA offerings, but not quite as long as your GPU's unfortunately. There's less that can fail though, so that's good :) Thanks, that's true. But the longer the warranty, the better! Title: Re: Questions about BFL Single - Warranty/Guarantee/Returns Policy for UK Customers? Post by: eleuthria on March 28, 2012, 05:06:45 AM Correct, 6 months warranty. 100% more than the other FPGA offerings, but not quite as long as your GPU's unfortunately. There's less that can fail though, so that's good :) Ztex has a 2-year warranty. Title: Re: Questions about BFL Single - Warranty/Guarantee/Returns Policy for UK Customers? Post by: Unacceptable on March 28, 2012, 07:31:02 AM Does that 2 year warranty from Ztex apply to USA purchases though??? I would think it would.I read the warranty info on thier site but it never said it outright.
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