Bitcoin Forum

i send btc to my wallet at cryptsy ... wondered why after 5 hours its still not there ... emailed them ... told me they have server down issue, their fixing it, etc... it is now 1 day after i sent my deposit and still my btc is in limbo ... their support is quick to answer new support ticket but NEVER ANSWER MY REPLIES ...... I will be moving away from cryptsy after they sort out this mess

Same thing here sent BTC fucking yesterday and they are still telling me there is server problems. How is this the case. I haven't used them in months specifically becuase during any price rise they seem to have "serious" server issues. Man it pisses me the fuck off.

I have had 10+ tickets from cryptsy for the same thing over 4-5 months. 1 from bittrex, 0 from bter, 0 from polo during the same time.

Use cryptsy with caution. Or just don't at all would be my idea. After this money goes through I'm going to pull all of it and ask to have the account deleted. Their service for what traffic they have is embarrassing. They are the ONLY exchange to have THIS MANY PROBLEMS over, and over, AND OVER, AND OVER.

Whoever thought going into fiat would make it better needs to be fired.

YES, I know they posted a message saying they were having problems with wallets, funny they didn't claim which ones. They told me in an email it's becuase my wallet is "old". "my wallet" it's not mine, it's on their servers, and managed by them not me. Their support is mentally retarded.

If you have problems withdrawing or depositing with Cryptsy you are less likely to withdraw. That's the goal they have.

Use at your own risk knowing this.

Best would be not to use them. Every time i deposited there it toke ages and a few transactions were "lost"

From the Cryptsy.com web site:

Deposits delayed

Due to a failure we are bringing an older wallet back online and it is affecting deposits for users with an address in that wallet. If you want rapid deposits or withdrawals then generating a new address should resolve the issue. We know this is not a long term solution and are working to reinstate addresses from the other wallet as rapidly as possible.

Seems like it takes them forever...
I have the same problem and deposited my Bitcoins around 2 days ago. When creating a ticket you get just a standart answer...

It is good to know they are working on it .But this constant worries over deposits and withdrawal will definitely have a negative effect on the competency level people have on  Cryptsy.